Stay away from this one! I just concluded an awful experience with them. I went to Efficient Electric to see about getting my house wired with network cables about a month ago. Over the course of the next month, I found out just how unprofessional and frankly juvenile the people in this company are. The only exception to this was the person who handles their phones and email, Ashley.
The bulk of the last month consisted of a kind of phone tag with long pauses on their end. They would tell me to call in to talk to one of their estimators about getting the job estimated. I'd call and he wouldn't be in. I would mention this and get a formal estimate after some days had passed. I would call with a question, the person in question would again not be in, and another signed estimate would eventually roll into my inbox. Waiting a week for the response to a question to come in and for it each time to come in as a formal estimate is a cumbersome way to explore options. I mentioned this to them, and that's when the insanity began.
I called in and, once again, the person who I would theoretically talk to about figuring out the job was out. Instead, I was given to another estimator. This guy, Dick, point-blank refused to answer any questions that I had and then abruptly hung up on me. Stunned, I mentioned this to Ashley, who apologized and turned my information over to the owner who then called me. We had a pleasant, albeit brusque conversation where he promised to get me an estimate by Monday. That Saturday, however, he then sent me an angry email stating that Efficient Electric wouldn't be doing business with me as he had not hung up on me. Evidently, he never bothered to note that the email I had sent about being hung up on was sent over twenty minutes before he even called me and instead chose to fly off the handle. I pointed these time-stamps out to Ashley and eventually was treated to an email stating that Troy (the person I had never been able to reach) was going to call me "shortly." Several hours pass, before she again emails me to say that they're "too busy" to take on my project and to please keep them in mind for future work.
They had twice insulted me and seemed completely oblivious to that fact. As the owner so eloquently put it, "there are 400 electrical contractors in cols. good luck with whom ever u choose". Take his advice and choose someone other than these clowns. read more