I recently switched to these guys. The equipment package and rates for monitoring were good. I…read moreeven had a same day install. It took longer than the hour the sales guy promised but it's in and working great so far. The home automation took my place from just being protected to super cool.

I rarely do one-star reviews, but I see from the others that my low rating will not impact their…read morescore at all. I also see that they are open till 11pm, which makes sense because one of their reps knocked on my door at 1030pm, and rang the doorbell. Woke the kid on a school night, got us out of bed, confused the dogs so much that they didn't even bark. He launched into his spiel that he had just sold our neighbor a system, and all the wondrous free things they got. My wife politely told him we weren't interested. He plowed on with details of their service. I rudely told him to leave, and not ring any more doorbells in the dark, hoping to save our neighbors from being woken. I feel a little bad for him, because someone sent him out into the night to do this. What kind of company does that, to their employees and their potential customers? If I had had any interest in Vivent, this experience crushed it. And then reading others' experiences poured water on the embers and stomped on them.

We had a terrific experience with Allsecure Systems. Our wireless system has been installed for a…read morecouple of months and we feel extremely safe and secure. We love that our digital control panel is easy to use and has several different functionalities that we have found convenient. One of the greatest perks is the app! We can control our security system from our phone, even when we are away from home traveling! Joe and his team are top notch and we are grateful that they have helped keep our family safe!

I found Allsecure on YELP, and called Joe . He was out promptly and gave me a confident feeling…read more Everything about his service has been top notch. We bid out our security to many of the larger companies and decided that this was the best route. We have not been sorry!!

I recently decided to add Roku to my not-smart television set-up and, after many attempts to find…read moreout how it should be done, I hit a wall. The idea came to me that a specialist in home entertainment systems may be able to help me, This was last Saturday so I called Custom Automation Technologies, Inc. in New Albany who were open until 6 pm. The owner, Dan Hoehnen, answered my call, talked with me about my system, and said he would come out that same afternoon and take care of it. Which he did, for about 1.5 hours he skillfully integrated a Roku stick into my mini-network which consists of an 11 year old plasma TV, a DVR, Spectrum cable box, a 11 year old DVD player all controlled by an 11 year old Bose Life Style sound system. Others had failed at this integration task, but Dan knew exactly what had to be done. He explained every step as he worked so that when he was finished I had full Roku capability on my system. He also explained how I should access and use the new feature, even helping me to document every step in the process. To top it off, he invited me to call him anytime I have a problem or a question. In summary, I could not be happier with the service provided by Mr. Hoehnen and CATI. The service was fast, expert, courteous and totally effective. Thank you, Dan and CATI! A very happy, happy customer

From the owner: Custom Automation Technologies (CAT) provides all the technology your home or small business needs…read more From pre-wiring a new construction home, to a fully automated home, CAT does it all. Our specialties include: home automation, home theaters and media rooms, whole-house music, awesome Wi-Fi, security systems and cameras, video doorbells, voice control, lighting control, motorized shades, universal remote controls, assistive technology and more!

Absolutely recommend Smart House Ohio - founded by two electrical engineers who graduated with B.S…read more in Electrical and Computer Engineering from The Ohio State University who have a passion for home automation and security. Rob and Adam evaluated our needs and patiently explained how and why. On time. And we called them later with questions which they completely explained. Try their automation services - you will be happy that you did!

Smart House installed a Ring alarm, Blink camera, and Amazon Alexa system in my home. They were on…read moretime, courteous, and professional. Smart House walked me through the setup, made sure I understood how to use my system, and ensured me that they can be reached 24/7 for any issues. I feel much safer now that my home is protected with professional alarm monitoring. With my cameras I will not have to worry about stolen packages from my porch and can talk to people at my front door through my camera. I recommend Smart House to anyone looking for a home automation or security system.

Okay, my first review of Sterling has GOT to be a glowing one. I'll get into that in a minute…read more What's uncertain, though, is whether my first update months down the line will be as praise-filled. That's because I've only had their alarm system for two days. However, based on my initial experiences, and the interaction with the salesman and installer, I have to seriously tip my hat to Sterling. A few points first off: Sterling is locally owned and operated. It's a Central Ohio company. Unlike so many other security companies, Sterling uses only in-house installers. They do not sub-contract. Furthermore, they own and operate their OWN monitoring service. That means when your alarm goes off, the signal is getting sent right across town to Hilliard, not to New Jersey. And now, the real kicker. Unlike nearly every other monitoring service out there, Sterling STILL calls the cops when your alarm goes off. It's become an industry standard to call the owner first in the event of an alarm, and then ask whether you want the cops called or not. It's an effort to reduce false alarms, or rather, to waive responsibility from the company during false alarms. However, what it serves to do is cause for the crook to get away when you have an actual crime. Not so with Sterling. They don't call to confirm if you want the cops sent, they call to confirm if you shut the alarm off, to confirm a CANCEL! Now for the personal stuff. Sterling, and a particular agent to boot, were recommended to me by my realtor. I did not realize Sterling still called the cops for alarms, so I assumed they operated like the rest of them. As a result, I shopped around for months trying to find a reliable subscription-free alarm system. I couldn't. Fast forward a few months and my house got broken into twice. I called up the salesman and explained the situation. I wanted an alarm, and quick. I was scheduled for a sales consult the following morning, and pushed to the front of the install line because of the nature of the situation (an actual, active problem with crooks), and my install scheduled for Wednesday, just three days after making my initial call. The salesman goes even further and refers me to some contacts of his for things I needed at the house. What amazing service!! It's the same story for the installer. He was very punctual, very friendly, and very helpful. He told me ins and outs of the system, helped me understand things about the install that aren't pertinent to operating the system, but that I wanted to know, and advised on the best possible location for my control panel. Again, he also gave me contact info for an electrician he knows and swears by, and a handyman of whom he spoke very highly. If the alarm performs as well as the employees do, then when I update down the line, it'll be another five-star rating.

These guys did good on our new built condo install, but as time went on, we felt more and more…read moreinsecure with their service. All other companies ask for a password to verify who they are talking to, but when we accidently set off the alarm, they would call and we would say all is OK -- never ask for a password or anything. Guess they felt if we reset the alarm, all must be OK. We had them for five years before switching to Time Warner. When we called to cancel they reminded us that we signed a contract that renews every year (not convert to monthly after initial contract term, as other services do), and that we had to pay out our contract to expiration -- AFTER FIVE YEARS! BEWARE -- if you use them, your contract will renew every year, will require a 30 day notice, and you will have only one time during the year to switch if you ever want to.

I needed to get the locks changed on my historic home after moving in. Isaac called me to set the…read moretime later that day, and actually arrived a few minutes early which was great. He changed all the lock cylinders, including the ones on my original 120 year old doors. He also had the vintage Baldwin keys that a lot of locksmiths don't have. He was very professional and thorough. I'm very pleased and would do business with them again. Highly recommend.

Their driver will almost hit your car, trying to over for an exit last second. They will then do it…read morea second time, after learning a car is right next to them. Forcing you to slam on your brakes.