This Company is terrible. Their equipment that connects to Netflix on my TV quit working and they will not fix it. They also lied about the problem. Making it worthless like the Company. Don't use this Company under any circumstances. read more

Poor customer service. Attempted to cancel 4 x over the past month, each time on hold for hours. Still not canceled. Cancelled any further payment. read more

Horrible company!! We haven't had channel 10 (WNBS) for 5 months & they charges us extra for local channels but no discount at all & one of the channels that I like is gone now too. Don't give this company any of your hard earned money EVER!! read more

Just checked my bill and see that it has increased $10 per month for local channels and the price package was more, despite me recently removing g channels for less cost. I received no notification regarding these additional fees. When I called, I was informed that an email was sent out, which is completely a lie. I was also informed that there was another $5.00 price increase, which means my account has increased $15 per month. I've been a Dish customer for almost 10 years, but that doesn't matter to greedy companies. Needless to say, I will be finding another cable provider. DO NOT USE DISH NETWORK read more

Dish network has work from home agents that post on snap chat that they able to drink while at work or on the phone. I brought it to dish network attention but they didn't do anything about it. That agent us still work for the dish. So when taking to customer service Representative beware that they may be high or intoxicated while talking to you. I was going to come back to dish network but when I seen that I went with another cable company. Beware people they allow there agent to drink alcohol while working. read more

Most misleading company I have ever dealt with. Most of their channels are info commercials. They raised my price for basic cable to $60 a month after they said they wouldn't and said it's because I WAS getting a discount. They are having a conflict with a network so most of their channels are not even watchable unless you want to by a CD from a washed up artist or a vacuum! DO NOT FALL FOR THEIR bs SALES PITCH!!! read more

When it rains you have no tv. It's cheap for basic cable and internet, but again when it rains......as that that is when I usually want to watch tv we no longer have Dish as our cable provider. read more

We've been with DishNetwork now for about 16 years. Unfortunately, we have to say goodbye to them. The service from this company has been on a steady decline now for several years, even as the price continues to increase. Back in November of 2018, we made a call to Dish complaining of the costs and the fact that they no longer provide HBO. (Read all about the HBO/Dish fight on the web). The customer service rep was sympathetic to our concerns, and offered us a new rate just to keeps us. He said that we had several credits built up in our account, and would set our new rate at $57./month for the next year. This was a big reduction from the $115 we were paying. For the first few months we enjoyed the new rate, and thought all was well. Then we noticed that Dish was hitting our checking account for $15 more for the first couple of months, and then $30 for the next couple of months, prompting us into making another call. This time the customer service rep said she couldn't fix the rate, and that basically we were lying about the new rate, as that amount was not possible. She indicated that the original call where the $57 rate was offered would be reviewed by Dish. By this time we were ready to cancel the service and find another TV provider. She indicated that This process took 3 business days. So, on day 3 we called back and once again got the run around from the first level rep, who transferred us to another supervisor who read the transcript from the original recording and would not confirm nor deny what was offered. She continued to argue that the rate wasn't possible. We told them to please cancel our service, and the argument continued. Finally, was transferred to the "Office of the President". That's what they actually called this level of customer service. Sorry, not impressed. This person claimed she was the ultimate source to make the decision. She read the transcript as well, and confirmed finally that the $57, rate was indeed offered by Dish, but could not be honored as this was way to low for Dish to accept. She also tried to argue that this rate was only for one month. So, then why did we get it for a month or two and then they gradually increased the amount by $15 and then $30. We actually cancelled the service in a heated conversation with the "Office of the President. Where we basically were called liars, even though they had read the transcripts. And they would not play the recording for us, that was "confidential information" according to this rep So, my advice to you is DO NOT SIGN any contracts with DishNetwork, they don't have any obligation to keep up their side of the agreement, and they will hold you to yours. Although, after all this, they said they would release us from it since we had such a bad experience. I will tell you for years we loved Dish, and I convinced a lot of my friends to move to Dish. But, that was the old company. CONSUMERS BEWARE. read more

This company has the worst record keeping policies ever. I had to fight for six months to get them to remove a charge that had been paid. They would remove it on the phone call, and then it would appear again in the next billing. I had to have the bank send payment records to them to prove they had cashed my check and did not credit my account. Now they are telling me I have to pay them $150. to take the satellite off my roof along with the wiring which was already there. I can throw the satellite in the trash for all they care if I want to remove it myself. Of course all the usual problems with a satellite (rain, wind, snow) apply and outages are never deducted from the bill. I would strenuously recommend no one ever use this "service". read more

If I could give them Zero stars I would. Terrible customer service, their service people were rude when we had it installed at the old apartment, they tried to charge us for services we hadn't ordered, I called and put my service on hold because I work out of town and was moving for my job and they reactivated my account without my approval and without notice. When I called to ask about this huge fee that was suddenly on my bill they said it was for services for a month of cable. I don't care who you are, no cable is 300 + dollars. When I asked why service was reactivated they said they'd told me it would be automatically after nine months unless I called to keep it on hold. They sent the supposed notification to the wrong address and then still wouldn't remove the charge for service that wasn't used after being informed that they'd never given me the notice. The cancellation was estimated at 400, then jumped to 560 after they had my credit card information. Terrible company, bad service, bad customer service, -5/10 would rather never watch TV again than watch Dish. read more

same b.s. company as att.once you give them yoiur phone number,they give it out or sell it to any and everyone over the country.we signed up with this reject company and in 3 days have received 46 phone calls.all from telemarketing idiots.the remote to change channels is a joke.the button clicks like a cricket so its very annoying.there is a huge delay when you change the channels.very slow to load.they did not make 2 appts to hook it up in the first place.with no phone call.they just showed up whenever.this is the ghetto of cable companies.same old tricks as regular old att.keep giving my home phone number out.you idiots.the channel selection is a joke.infomercials,and home shopping tards. read more