This Company is terrible. Their equipment that connects to Netflix on my TV quit working and they…read morewill not fix it. They also lied about the problem. Making it worthless like the Company. Don't use this Company under any circumstances.

Poor customer service. Attempted to cancel 4 x over the past month, each time on hold for hours…read more Still not canceled. Cancelled any further payment.

I made a mistake and bought a TV larger than the counsel I wanted to put it on. I called Michael…read moreand he was able to mount it on my wall. I was so impressed with his knowledge and precision on placement. Such a nice guy, will definitely be calling him again for other handyman services!

Michael was great and very thorough with hanging TVs and a speaker for us. Everything worked great…read moreand looks great as well. Thank you!

Got rid of that awful Spectrum today. I will gladly drop off the equipment and tell them where they…read morecan put it!!!. No more having to program 3 DVRS just to be able to see a recorded show where I want in my house. No more paying extra for wifi. No more having to reset that old tech stuff they use. Even the speed of the internet gave me a problem. Tech that did the install was on time. Cared about making sure everything thing was working and connected to WiFi before he left. ( Unlike the install with Spectrum) ONE DVR to program and if I am done in the bedroom, I can just pick up the dvred show in the kitchen where I left off. A remote that came with instructions unlike the one left by the other company. I have had UVerse for years in Michigan and so happy to be back as a customer. I just wonder why the apartment complex I live pushed Spectrum so much. Kick backs, friend sells it, or don't understand that ATT updated the lines so it comes out of the wall like cable. I don't stream shows, use on demand, or apps. Call me old fashion, I just want to see documentaries, news, and sports. Get to my email and info on the net. Have a home phone number with a corded phone to keep my account numbers safe. I trust a company that been around for a century and survived being broken apart but put itself back together.

Never use them if you can help it. Terrible billing system. Terrible customer service. We were…read moretold by one representative that our returned equipment was located. Now we are being charged for it. Systems do not talk to each other. We are told they cannot locate our equipment based on the serial number. We are being charged because we do not have the receipt from the UPS store where we returned the equipment.

If I could give less than 1 star I would. I have been without regular service since December and…read morehave had to stream Direct TV. The 3rd party Direct TV uses won't come out to trouble shoot as they keep saying it's an electrical issue within my apartment. What in the entire world??!! If I'm not having any other electrical issues, what does that have to do with the connection error I'm having? If it weren't for my disabled husband wanting to use this company, I would have cancelled them months ago. I will NEVER recommend Direct TV to anyone in the future, especially if they continue to use the same 3rd party.​

Been with them 2 years. In that time our rates have gone from 69 dollar to 140. With absolutely no…read moreexaggeration we have 350 crap channels. Movies are always the same. At least 90% of the channels are selling stuff. Th decent channels aren't included in the price. We're in the country and STUCK with Direct tv. Don't use them. I want Dish tv but no place for satellite. Direct is only interested in raising rates and taking in the dough.

Trying to be fair but I am always getting notice that our area is "being serviced" and the internet…read moreis diwn. Okay then service my bill with adjustments. Still Breezeline is better than most, particularly Spectrum. But we are moving and it is a real headache canceling service. You can't call. You can chat. You wait, and wait and wait and then answer many questions multiple times. Then just when you are almost finished, you get dusconnected. Since you provided your number can they call back? No. You must start the process over again. Is there something wrong with an 800 number with a callback option during normal business hours? Xfinity had the same business model and I just ended up successfully using my Visible hot spot. Sure I like using my smart devices at will. And I barely remember how to use a light switch with my smart plugs but 90 minutes to cancel service is ridiculous. I also got the feeling that the agent was on multiple chats at once. Please dont refer to me as a valued customer. If I was valued, it would be easier to interact with you. And i wanted service canceled at the end of the month and told them so. I bet they cancel today and it is too much hassle to stop them.

Breezeline services are very poor. They keep sending technicians on top of technicians without any…read moreoutcome. If you try to contact them via customer support, they leave the chat in the middle of the conversation without resolving your issues. I have to be on with them literally every week trying to figure out why my internet connection is so poor. Its a different answer every single time - your modem needs to be replaced, your area has a outage, our wires were cut, you need an extender, you DONT need an extender, your plan needs to be changed, etc etc . This clearly shows their inexperience. I am surprised they are still in business and have customers. I would rate -5 stars if I could. Your technician told me on May 26th that she would ship me a new modem because I had internet connectivity issues. On June 6th, I again reached out to the customer support for internet connectivity and they said that no modem was shipped and they dont see any such request on my account. I mean, seriously, are we a joke to you guys ?