I have be been a Verizon Customer for over 20 years. I went into the Clifton Park Store to take…read moreadvantage of a promotion to get a new phone. I was immediately addressed by an employee asking if I needed help to which I replied, "I'm looking to get a new phone." He asked my phone number and told me where the Pixel phones were at. After looking at the phones I asked him what do I need to do to which he responded, "you'll need to wait for someone to help you." I said, can't you help me and he responded NO, they were going to have a shift change in 15 minutes! I was SO ASTOUNDED by his response that I said a few expletives about he and his other, doing nothing associate, as well as Verizon and left the store. Stay away from this Verizon store at all costs! I've been in the customer service business for over 50 years and I have NEVER been so SHOCKED as I was at this total lack of service or customer care. In fact, I'm now going to drop all Verizon phone and internet Service I have in my home. Unf-----believable!

Arrogant and disinterested company rep at this location. Pissed me off enough to switch to…read moreT-Mobile despite the fact that I've had Verizon since 1991 when they were Bell Atlantic Mobile out of a warehouse in West Haven.

I guess Spectrum doesn't have enough money, so they are insisting on charging a dead woman for…read moreservice that she never received because she was dead. It is absolutely insane to me that they feel entitled to this money. I canceled the service 5 days after she died which is 2 days into the billing cycle which means she should have just been charged for 2 days but they are insisting that I have to pay her entire month and to add insult to injury they've been charging her for internet service for a year and she never had a computer. And they refuse to discuss that issue either so I really really hope that spectrum is happy that they got $150 from a dead woman for service that was never provided

Arrived at the store at 10:04 AM. Already people were waiting and we were number six on the list of…read moredrop ins we waited quite a while, but they were rather busy. Bonnie was our representative. She knew exactly what she was doing. Found the phones we had requested and transferred the data from the old phones to the new phones. She was pleasant and arranged our financing without a problem. I hope Spectrum appreciates her as a valuable employee.

Corbin, excellent! Cleaned out my (VERY DIRTY) phone, and didn't look down his nose at me. THEN, he…read morerepaired it for a fee much less than buyig a NEW phone, which my carrier in the mall WAS DYING for me to buy and the moment I went into my CARRIER's STORE, began the pushing and the shoving using an enthusiastic bully to GET ME TO BUY another expensive (for each month's fee I'd be owing them until I OWNED the dang phone -- DO I REALLY need the "latest" model? -- SERIOUSLY!) So, Corbin's and his staff's work and attitude leave you satisfied. Very pleasant - professional and KNOWLEDGEABLE. Hours, decent, too. Price good. I could have done without the extra days of waiting -- but that's just me -- NOT the business. Phone was READY when they said (go figure! Who does that, now?)

I dropped off my iPhone with a cracked screen to Cell Phone Fixer yesterday. They ordered a new…read morescreen, received it and installed it within 24 hours, and the price was reasonable. Nice people to do business with and highly recommended.

Is there a ZERO star option?! We switched from Verizon to ATT on August 23, 2025 and we were told…read moreour monthly bill would be $152.83 plus taxes and fees. We received the following bills and paid the following: August 23, 2025: $105.00 + $78.82 + $396.60 (I understand that some of these were the taxes for the phones) September/October 2025: $597.27 November 2025: $375.90 December 2025/January 2026: $604.50 February 2026: $390.81 March 2026: $306.54 Every month, I contact the Store Manager in the Clifton Park, NY store because our bills are way over what they should be. She tells me the credits will hit our account and everything will even out. I stopped believing her in November. We set up auto-pay on Aug 23 (I gave the store associate a blank check w my account number in the store!) and it never took effect, we are being charged for insurance and who knows what else; the ATT statements are impossible to understand. I know we were told our monthly bill would be $152.83 plus taxes and fees for service and the payments for 5 phones, and that was the furthest from the truth. Well, here we are over 7 months later, many texts to the Store Manager, a few store visits and nothing has been fixed. When I don't pay the monthly bill in hopes of it being "fixed", ATT calls me every morning around 8:15am ET until I pay it. I have answered a few times, but there is no human on the other end to hear my story, so I give up. The wait time to speak to someone in a foreign country is a joke and I refuse to do it. They threaten to turn off our service when they call. This is something that CANNOT happen as we have a daughter away at college out of state with epilepsy. Every time, I am reassured me that it will all be fixed, so I continue to pay the astronomical bill because who has time to deal with this?? She escalated this to the District Manager in our area back in November when I went into the store to talk to her. I asked that he call me to assure me that he is working on rectifying this situation, of course he never called. I went back into the store in December and was told by the manager that the DM is STILL working on getting access to put in a request to fix our bill which will take some time. How long does it take for a DM to get access?? I don't believe it for a second, this is ATT - I hope you have been IT support that this! Well, our phones were shut off last month, I unwillingly paid the bill in the store to turn them back on and here I am. My hands are tied, we are contracted for three years and I have overpaid by ~$1500 for 7 months of phone service. I feel ATT is stealing from us and there is noone that can help me. What is a customer to do? The Store Manager is lovely and talks me down when I go into the store, but she cannot help me and she is very frustrated herself. The DM seems useless and doesn't care, otherwise he would have called me by now to rectify this situation. I have even emailed the "President's office" FOUR times and have not received a reply. I work full time, I have three children and I serve on several non-profit boards; I do not have time for this, but I also do not want to pay any more. We are contracted for 3 years. I fear if we leave now, I will not get my money back. We are truly stuck and to say I am upset is an understatement. I am currently mailing in a letter of dispute to ATT (why is there no online option?!) And, I will be posting this review anywhere I can, "as the squeaky wheel gets the grease". I do not recommend ATT phone service, and I see many other reviewers here agree.

For the second time now, the staff here saved me! The ATT call center wasn't even taking calls. But…read moreI got immediate help at the store. It's worth the trip!

Great service at a fair price, would use him again for screen repair if I ever needed it.read more

Really bad, broke my phone and had me go to another repair shop. Was too expensive and wasn't…read moregreat. Never called back aswell.

Jude provided the most amazing customer service I have received from any service provider in recent…read morememory. When I submitted my request to Thumbtack for computer assistance, I received a call from MicroSec within minutes. Very impressive response time! My computer presented what seemed to be exceptional problems and challenges. Despite that, Jude worked patiently to resolve them. I was so impressed with his dedication to ensuring my satisfaction with MicroSec's Apple computer repair service in Peoria, Arizona.

They worked on my computer. Afterwards it would not start. He couldn't fix the problem then and…read morewas going to call back in 2 hours, then he said he would call the next day, but never did. Now the computer is dead and I have to replace it. These guys cost me time, inconvenience, and money for the new computer purchase. You would be wise to find someone else- LOCALLY!!

There are at least four locations in the area for Computer Answers - Albany, Schenectady, Clifton…read morePark, and Bennington, VT. - according to the business card I picked up in the Clifton Park location. If you search online you may also see locations in East Greenbush and Brooklyn. I'm going to describe my experience only at the Clifton Park location. Attention: The phone number listed on Yelp is correct: (518) 383-0313. The number listed on their webpage and all paper generated documents at the Clifton Park store (e.g., claim checks & receipts) is incorrect. They list their business hours as 9 am to 9 pm seven days a week. This does not necessarily mean that they have a technician on duty during those hours. The Clifton Park location shares space with a Smoke Shop which is open during those hours. When I visited the store one afternoon to inquire about bringing my desktop PC in for repair, the employee I spoke with told me I could return that day with it by 6 pm. I did return by 4:30 pm and that employee was not there but a second employee whom I had observed during my earlier visit was able to receive my 3-year-old PC, add me to their customer base, and provide me a claim check. I also picked up one of their business cards from the counter and noticed the next day that it said on the reverse side that new customers could receive a 10% discount. CA makes a point of promoting free diagnosis within 24 to 48 hours. This was emphasized by the first employee I encountered. It being a Tuesday when I brought the PC there, I called them on Thursday afternoon to check on the status. The employee who answered the phone said they had not had a chance to look at my PC since they were very busy. When I asked when I might expect to hear the result of their diagnosis, I was asked if I had paid an "expedited fee." This was the first I was hearing about an additional fee, and it was explained that the fee would allow my PC to leapfrog over other customers who were in the queue. I wondered if that leapfrogging would apply to diagnosis, repairs, or both. I didn't ask, and I didn't inquire how much such a fee would be. I decided to give them until Monday, assuming they did not work on repairing computers over the weekend. Monday afternoon I went to the shop in person to inquire about the status of my PC. On this visit I met Dwayne. He pulled my order up on their database and explained to me what their diagnosis had revealed. He said that my rotary drive with all the software had a problem and needed to be replaced. I said I thought the problem was not with the rotary drive but with the solid state drive that stored all my data since a check disk analysis I had done was successful on the rotary drive but failed on the solid state drive. He assured me that their analysis was accurate, and they could start the transfer of the drive's content to a new drive momentarily. When would it be completed? He seriously doubted it would be finished by 6 pm when he would be leaving. When he came back to work at noon on Tuesday, he would call me. Not having received a phone call by 1 pm on Tuesday, I called them. Dwayne explained that they now had found that the solid state drive also had some sectors that had failed and that drive also needed to be replaced. The transfer process needed to run overnight. He would tell the other staff person to check it out in the morning on Wednesday, and if everything looked good, to reassemble my PC. He would call me when the work was complete. Not having heard from anyone by 1 pm on Wednesday, I called them. Dwayne said my PC was ready for pickup. By 2 pm Wednesday my PC was fully connected at home and the first thing I realized was that all of my data had not been restored to the solid state drive! Instead of cursing, crying, and pulling my hair out, I crossed my fingers and hoped that my practice of backing up the data on that drive nightly to the cloud would successfully now restore the missing files. YES!!! Let this be a lesson to those of you who may be reading this and considering that you can always rely upon someone else to pull you're as* out of the fire when you have a problem. I'm sure if I were familiar with repairing computers I would have saved a lot more money than the 10% on their bill. But you expect to pay them for their experience, available equipment, and the three year warranty that they provided. Either way, $441 before sales tax is either acceptable or unreasonable depending on your perspective. But what was that $18.87 service charge? Addendum: It's now Friday, and the PC has been working just fine since I picked it up on Wednesday and restored the missing data. The phone rings, and who is on the other end? Dwayne! Is he calling to ask me if I'm satisfied with the quality of their work? No. He's letting me know that they just realized that there were additional files that were available to have been restored to my solid state drive.

we got windows 11 installed and since then problems surfaced. Our printer is not recognized because…read morethe driver is not installed. We took the computer to the shop and they were unable to install the driver. We had a technician come to the house and he wasn't able to correct the problem. We made arrangements to have him come back a second time to try to connect as a wired connection, but he didn't come because he could not locate our phone number. We called and made another appointment for yesterday and got no call or visit.

I have been here twice in the past couple of years for repair work. Once, I lost files on my…read morecomputer but I knew they were stored somewhere on a portable USB drive. While it wasn't exactly cheap, they restored all of the files on the USB drive including the ones I had lost on my computer. That was great. Also, last year our computer was acting up and running slow so I brought it here. They did a scan of the hard drives and reformatted parts of the storage so that we had more free space (so our computer wouldn't crash every time we needed to do something) and removed some programs we didn't need (after consulting with us first). Again, great work!

My DVD player needed a small repair. TJ fixed the problem in about 10 minutes. No charge. I have…read moreused this shop once before and continue to be impressed with the knowledgeable service, friendly atmosphere and very professional attitude. I highly recommend this as a go-to shop for repairs.