I think that you would be hard pressed to find an auto repair shop run as honestly and effectively…read moreas Gil's Garage. I have had my fair share of negative experiences with a variety of mechanics and I can confidently say that the employees at Gil's make it a point to do honest, high-quality work. While many auto body repair shops operate on a flat-rate system, paying their technicians only when there is work to be done, Gil's pays their employees a salary regardless of whether or not they find anything wrong with your vehicle. This ensures that they do not unnecessarily look for work to perform. I dropped my car off to have a wheel bearing replaced, as well as rear shocks and a new set of tires. The work was completed promptly and at a fair price. I did have a minor incident when I picked up the car and I was able to work with the owner, Paul, to resolve the issue. I do not have enough good things to say about Paul. He is a value driven man that recognizes the importance of building a relationship with his customers. When my car needed additional work beyond what we had discussed originally, he was willing to defray part of the costs of the repair because he and I both felt that it was an issue that should have been detected initially. In all of my years of owning a vehicle I have never had an auto repair shop take that stance, regardless of whether or not they were at fault.

I needed a garage that could do a tire installation. They gave me an appointment quickly. The…read morecustomer service is great here. I have heard such great things about them so I am glad I brought my car there, I did need an alignment too and they offered me a coupon because it was not expected. I would bring my car here again,

I called Jay's Auto repair after doing a online search for repair shops in my area. We are new to…read morethe area and haven't had the need til now for a repair shop. I called Jay early Monday am explaining to him what was the issue with my sons car. Not only was his car broken down, it wasn't running and we would need it towed. Jay quoted me a price that seemed very reasonable. One stop shop. Jay told me he probably couldn't get to the car til tomorrow. I said that was fine. I had called other repair shops in the area and not only did they not have the ability to tow they couldn't get to the car for a few days. Also other shops that I called were quite a bit higher for the repair and not even adding the tow. I was pleasantly surprised when Jay called me the same afternoon saying my sons car was fixed!!!!! I thanked him for the timely fashion getting the car towed and fixed. I definitely recommend Jay's Auto Repair he was cordial and understanding to our situation.

I have brought my car to Jay many times to be repaired. He is an excellent mechanic. I highly…read morerecommend his business.

I've used them a few times now for a maintenance and car inspection and they were thorough and…read morefast ! Very helpful mark at the front desk is accommodating and personable!

I wish I could give this place negative stars. They are the most inept auto repair place I've ever…read morebeen to. They put the wrong sized lug nuts on my car, stripping the stems, which they never told me about. I brought my car in for new tires, and they ended up potentially wrecking my car! I told them what they did and they accused me of lying about it. This place should be shut down.

This is my go to place for any of my car needs other than if it is a headlight bulb change, as I…read moreprefer walmart for that. I have been using Monroe since 2007 when their competitor down the street messed up a service need and try to over charge me. I belive the manager is Rob and he has been awesome to work with. Definitely honest and fair with his pricing.

I am a young women who relies on shops like Monro Muffler in Clifton Park to perform accurate…read morediagnostics. I went here on July 30th with concerns about my car having trouble starting. I expected a proper diagnostic to confirm the issue before any work was done. Shortly thereafter, The mechanic confirmed that it was the starter, but it would cost nearly $900. That is half a months salary for a young person like me, but I felt I had little choice. After the repair, the same problems starting my car persisted. When I returned, the mechanic checked my car again and admitted that the real problem was actually a corroded battery, and acknowledged that the original diagnostic was not done properly. I asked for a refund since they had misdiagnosed the issue and charged me for a repair that didn't address the actual problem. At first, the mechanic who made the error was willing to take responsibility and refund me, but later the shop backtracked and offered a free battery instead, which nowhere near offset the cost of the starter. Monro's side of the story started out apologetic and offering to work with me (everyone makes mistakes and those that own up should be given a second chance was my thinking). However, with each altering version of Monro's side, it sounded more more defensive and "it is your fault", adding salt to the wound. They even tried to place the blame on me for "suggesting" that it could be the starter--despite it being their responsibility as professionals to diagnose the problem properly. This experience was incredibly frustrating. I paid nearly $900 for a repair I didn't need and was left with the original issue unresolved. At the end of the day, it is a mechanic's job to diagnose the problem, not the customer's. I can't recommend this shop and would strongly suggest an alternative shop particularly if you not knowledgeable in automotives and rely on the accurate diagnostics / professionals service of the mechanics.

Lussiers is the best place for any kind of car work. Either mechanical or body. They are hard…read moreworkers and the pricing is really fair. Whether I just have an oil change or brake work or if you need a part, they are right there for you. If they need to order a part, they get a perfect rebuilt one. Also they do incredible body work at the best prices. They also are aware of newer cars being mostly computers so they have that equipment as well. I will continue going to Lussiers as long as I live in the area. Thank you Ben and the whole gang for bet there for us.

I had my 2015 VW Beetle Convertible repaired at Lussier's. The service was completed effectively,…read morebut took some time since there were multiple issues with the convertible top and parts had to be ordered. I will say that the customer service at Lussier's is unmatched. Everyone I interacted with was kind, helpful, and professional. I was regularly updated on the progress of the repair and what was being done on the car. I did feel that the price might have been a bit high, but I did not get quotes anywhere else, so I am not sure. I am satisfied with the work and would come back in the future, particularly because of the people. I was also so pleasantly surprised with the condition of the interior of my car when I picked it up. It looks like it had a full detail job! Thank you!

They were so helpful to me! I had a tire problem, air hissing out. It was 6 degrees, and he had…read morejust sent his last mechanic home. The manager (Matthew Bailey)called him, he came back, they looked at the tire, put the donut on (no tires my size) and helped me SOOO much. They really went out of their way. So thankful. Would give them more business any day.

"The man with the glasses walked to the work area and said dismissively,'whatever.' " -- is this…read morethe way your representative is supposed to treat customers? Five Stars for the manager and tall young man. ---------------- I came in today to replace my almost-dead car battery. A friendly employee informed me that it would take one to one and a half hours. After waiting about two hours, I checked with the front desk, where a man with black-framed glasses told me the battery hadn't arrived yet and was still on the way. I asked if he could check the battery's status and estimate when my car would be ready, but he said he didn't know. I explained that I needed to go home soon and asked if someone could give me a ride, but he just said no. Yes, he simply said no and didn't provide any helpful information, instead trying to brush me off. About 30 minutes later, I asked the same man again about the battery. He said it still hadn't arrived and mentioned he wasn't responsible for delivering the battery (or something to that effect -- I don't remember his exact words). I told him that I needed to go home soon and wanted my car back. He insisted that I couldn't drive my car because the battery was dead. When I asked for a jump-start, he refused, even though I had driven my car there using a jump-starter. Since I was able to drive my car to the shop, I believed it should have been possible to jump-start it again. Despite my repeated requests to get my car back if they couldn't replace the battery soon, he ignored me, walked to the work area, and dismissively said, "Whatever." ------------ ( FIVE STARS for the manager and the tall young man ) Later, I spoke with the manager. The manager promptly checked the battery status and ensured I got home in time for my meeting. Thanks to the manager's help, I made it home on time. I also want to thank the tall young man who assisted me with checking the battery, the driver status, and the check-in and check-out process. ------------ However, I am very disappointed by the man with the glasses and beard. His behavior was rude and irresponsible. I chose not to argue with him because I am pregnant, but his actions made me feel genuinely upset.

I visited here, before another appointment, to drop off a flat tire to be patched. The service…read moreadvisor (Billy, I think) came out and looked and showed me why it couldn't be patched (which I verified with a family member who was a dealer service manager). He check if they had the tire to match, but no. So he called 3 other stores, but no. So he called a Ford dealer and asked them to fit me in because I was in in midst of a drive for New Hampshire to South Carolina and really needed this fixed. Truly, above and beyond effort!

I came in for a state inspection... first time in NY, I had no idea what to expect... the first guy…read morejust acted with a bit of disdain ... whatever. I wait a few hours, they found a code P1622 on my Jeep and changed the downstream O2 sensor. They told me to drive around a bit and it should stay cleared. The second I got home, the light came back on. So I drove around about 320 miles over the weekend and light was still on. I come in on Monday and they said they'd take a look at no charge and asked if they could drive it after to clear the EVAP code which was the only one left. I was there from about 10am and they came over to me just before 5pm when they closed. He asked me if I've ever changed the clutch since owning the car (which had over 120k miles on it.... and I had... just once about 4 years ago)... then I'm told that if I'm accelerating and it feels like it's slipping that the clutch is due to fail.... then he drops the truth and tells me that he has driven all kinds of cars over the years... and says it multiple times. Already a red flag. He said that he had to have the car towed after driving about 30 minutes or so... and said that the clutch was completely burnt out. Now, I've been driving that car and yes, there was some slipping to where while I was sitting there, I started looking up locations for transmission places.... but since he drove so many types of cars as he said, I'm surprised he wasn't aware of this... and left me with a car which used to shift in gear but now smelled like there was an electrical fire and the gear does not engage at all now. Then on top of that, "there are 4 tests left that didn't pass on inspection so I can't give you a pass for the light going out since it can't be driven [because I broke it]...but I'm not going to charge you for it." So basically, he's more concerned that he'd be blamed for breaking the car, I guess, and seems to want to blame me for what he thinks is my not replacing the clutch.... my clutch was usable far more than the condition he left it in. So if he didn't drive it, I'd have a partially drivable car which I've been driving around relatively fine for a bit and could've gotten to a transmission place after.... instead of being left with a car I couldn't even move. He told me to call AAA to get the car towed... but no one told me that AAA wouldn't tow off the lot of an auto place without permission from the office who just closed up for the day and went home. They referred me to the Clifton Park Jeep dealership and if you've ever called that place, it sounds like the most dysfunctional service dealership... who earlier told me that they'd not serve cars 10 years old with the statement of "they won't service cars that old." I found another place in Latham, NY that would see the car, but at that point, I was so frustrated with everyone that I decided it's not worth the effort and will just total the car. The Jeep in Latham told me that the clutch is no longer made but they could get a 3rd party aftermarket part... and could probably fix it.... So while I didn't get overcharged for it, this is the 2nd clutch (1st and only one at this location) where someone working in the garage was more forceful with driving it than I would have been and just left the car in far worse condition than I left it.... now the car is being junked and I ordered a new car.... No hard feelings... just multiple levels of frustration and disappointment to where I drove the car there and had to have it towed the next morning back home where someone's going to pick it up and likely just give me enough money to cover for what I ended up spending here which was about $560.

I have been going to Trev's for decades! Honest, friendly…read moreand timely! There is no other place I feel safe bringing my fleet of 5 cars!!

This is a company that takes advantage of vulnerable people for profit. My son's car was towed to…read moreTrev's after being deemed abandoned at an apartment building while he was ill and unable to address the car's problems. The fees charged by this business were outrageous.. $100 a day for the car to sit in his impound lot, $250 for the tow, $30 for gas. Total bill was $630 to be paid in cash. He claimed all tow companies operate in a similar manner when dealing with abandoned vehicles. Perhaps so. Hope he really does report all of this cash based business to the IRS?? They also don't do business after noon on Fridays.. He was so kind to not charge me for Sat and Sunday since I did call on Friday without getting a response. I didn't see much activity at this business while I waited several hours on a Tuesday for the tow truck company to arrive (a company that would accept my credit card), so am thinking that this business is mostly just about impounding cars, demanding cash, and then hoping the down-and-out can't come up with the cash to retrieve them.

I was super happy when CP Tire fit me in same day for an inspection. I was nervous because this is…read moremy first used car in many years and I'm nervous it will be a money pit. CP Tire said the car failed inspection and quoted me more than $2000 to get it to pass. I went for a second opinion and the second garage said I didn't need any of the work quoted. To say I'm sad and disappointed in this local shop would be an understatement.

Jo perry super to work with. steve Shannon Tire went over and above to get us back on the roadread more