Very very knowledgeable team here! Came in to get a price of me tires for my x5. Cullen went above…read moreand beyond. Did not once did I feel pressured to do business here. It was more education and transfer of knowledge rather than sales and pressure to do business. He also advised me on additional work and the pricing sounds beyond fair for what should be done! defiantly recommend this place! No pressure and very knowledgeable!!

I called on Wednesday after reading excellent reviews here on Yelp! The owner answered and gave me…read morean appointment for today for a high mileage oil change on my 2013 Highlander Hybrid. I was in and out in about an hour! The waiting area is comfortable, clean, and has a cold water dispenser so I was able to refill my water bottle. It was only $148 for the oil change, disposal of old oil few, new quarts of oil, labor, taxes!! Excellent value!! The owner is very personable, kind, and has a wry sense of humor! If we ever need any car repair while in the area I will definitely be back!

This review is based only on gasoline purchases here (Sunoco). My family will buy gas here when we…read morehave a Price Chopper Advantage Card discount. Gas prices in Ballston Spa are competitive, better than all the surrounding areas. The gas prices here are a bit higher than in the village of Ballston Spa, but competitive among the nearby stations. Perhaps they can get away with that because they participate in the Price Chopper program. I was originally going to post a review for this business as a Sunoco Station, and I had checked some others sites for additional business information. On those sites, I found several excellent reviews for the auto service here.

This location no longer does vehicle services as of calling today. If you're looking for an oil…read morechange, apparently their tech guy works at Foggs now.

They were so helpful after I had the worst experience with Midas…read more They were honest, professional and reasonable. I had window tint removed, my car reinspected and a photo done for my insurance. They told me how long it would take and told me how much and they did not go over. I will be a repeat customer for life and highly recommend them!

It was probably about a year ago that I went here. They did everything right. Without getting into…read moredetails, they know what they are doing and they will do it right the first time. The only thing that makes it a three star for me was the prices. I understand that everything is expensive now but that is a total cop out reason to justify hosing people. If you just want it done right and don't care about the cost, there is no better place around

Incredibly nice people who helped me out immediately. Will be coming back for any tire service in…read morethe future!

Great experience! I decided to get snow tires this year since I do so much driving for work. The…read moremanager was simply fantastic and she provided all relevant information and communicated appropriately about when the tires would arrive and how long it would take for them to get installed. I thought that my regular tires were pretty worn out and assumed that I would need a whole new set after I took off my "snowies". They said that my tires were in good condition and that I wouldn't need new ones right away. It would have been very easy for them to tell me that my tires were a mess so they could upsell me. They didn't do that. Clearly, this is an honest business with hard workers. The manager is very engaged and interested in making sure that customers are happy. I did not expect to have such a positive experience getting new tires. I will return in the future.

Really fast service and very friendly staff, went in for an oil change and was satisfied with the…read morewait time as well as the price. Will be coming back!

This place is an absolute scam that preys on customers' wallets and time. I had a 9 AM appointment…read morefor a simple oil change and inspection that somehow turned into a three-hour ordeal. Halfway through, they called claiming I "needed" $800 in new rear brakes, even though I've never had a single issue with them. When I said I wanted a second opinion, they suddenly "found" a piece of glass in my tire so bad it supposedly required a full replacement -- funny, since I've never had any tire issues before this visit. The same thing happened the last time I came here, when they admitted they ran over a nail and convinced me to buy a new set under their warranty. An hour later, I get another call -- they're "waiting on a part to redo my brakes." The same brakes I specifically told them not to touch. When I told the guy again not to replace them, he got rude and said if I refused the brake work, he'd fail my inspection. When I finally picked up my car, the bill was $301.67. They charged me for a failed inspection, a "tire repair" (how do you repair a tire you supposedly replaced?), the tire itself, tire service, and a random "fluids top-off" charge. The kicker? My wiper fluid was completely empty when I left. So now I have: - A failed inspection for brakes that are perfectly fine - A "new" tire I didn't want or need - No wiper fluid despite being charged for it - And a massive waste of my morning This shop is nothing but dishonest crooks trying to pressure and intimidate customers into unnecessary repairs. I wouldn't recommend this place to my worst enemy. Stay far away from Monro -- they'll scam you every chance they get.

I had my vehicle towed in without an appointment. They were able to get me back on the road ahead…read moreof schedule and stated within the quoted price. Everyone was friendly and helpful , from the front desk to the advisor. Technician did a great job... fixed right the first time. I recommend them as a great place to do business with.

When living in burnt hills some time ago, I owned a VW Westfalia. I took it to Gil's as they did…read morework on foreign cars. When I went to pick it up, it no longer had hydraulics in the hatchback. The vehicle was locked at night so I knew noone took them except one of the mechanics or Gil's needed some. I truly resent that we were so low on cash and were taken advantage of.

Still so amazing. Everyone is so friendly and I always love hearing them laugh amongst each other…read more Andrew, I think his name is, is the one I always seem to get and he isn't pushy, helps his team out even if he's in the middle of doing something and knows what he's talking about. I'm always comfortable around him. I don't recommend going right when they open because everyone always has the same idea and the line is way longer. I'd go around 2pm. It was EMPTY when I went. It took me longer to drive there than to get the actual oil change. It was so awesome and convenient. Anyway, I feel like I'll only ever have nice things to say about this place :)

I've been there twice in the last few weeks, first for an oil change, second time was for air…read moreconditioner service (needed to get my AC charged.) Both times all of the bays were occupied with other vehicles, but they told me where to pull up and I was inside within five minutes. Staff was very helpful and friendly, oil change was very quick and easy. I went back a second time because my a/c was blowing hot air, and I decided to check with them before going to the dealership for service. Insta-lube Guy told me upfront that before they charge the system with Freon they will check to see if my compressor was running, because if it's not running they can't fix it. As it turned out the compressor did kick in so the charged the system and I had ice cold air blowing in minutes. I was very impressed with these guys, unfortunately I don't remember their names. One other big thing is they did not try to up-sell me or push any other services on me. I like this place and I'll be back agai

Jiffy? Seriously? Not even close. Been sitting in line now for close to 2 1/2 hours. I'm stuck in a…read moreline behind a bay with a commercial truck that they've been working on now easily for two hours. A commercial truck, at Jiffy Lube. While I sit, other cars in the line next to me who arrived long after I arrived I've been taken in. When I ask their excuses, we only have three guys working, which means they're working on one car at a time...... at Jiffy Lube........ in busy Saratoga. What a freaking joke this place is.

I have been to dozens of Jiffy Lubes all across the U.S. and I have to say without a doubt this is…read morethe worst location in the entire USA. I wish I could give this location negative stars, it really should be closed down. First off I have NEVER had to leave my car at any jiffy lube, normally you stay in your car as they perform the service. This helps so you can see what they are doing and ensures quick service. That's why I was SHOCKED (after a 30 minute wait in line) when they asked me to get out of my car and wait in their waiting room as they pull the car into the bay. I thought that was odd BUT then 45 minutes later! They called me up too tell me what's wrong with it. THEY DIDN'T EVEN START after 45 mins?!?!? Sooo waited another 30 mins and the car was finished. Like I said before I've been to dozens of Jiffy Lubes all across the USA and it's NEVER taken longer than 25 minutes to get in and out. This was over 2 hours!!!! I will NEVER go back to this location EVER and advise everyone who values their time to go to another shop.

Great communication and talented technicians. Very happy with their services on my 1948 Cadillacread more

I'm thrilled to write a 5-star review. Why? First of all, the tire store in Saratoga that has…read moreserviced 2 cars for many years complains regularly that they're too busy and can't fit me in. So I called Rowland St. and they said if I want to wait during the service, I could have an appointment in about 2 days. A few more minutes on the phone and it was set up. Also, their new building has a pleasant waiting area and pleasant, low-key staff. Have you had a jiffy oil change where they try to add on unnecessary services that you don't need? That didn't happen here. I explained what I was after, I pointed out something else I found, and I got good advice on how to resolve it. There was no upselling. Finally, I figured the service I needed would be outrageously expensive, so I researched to get a feel for what I was in for. IMHO, the final bill reflected a reasonable price for parts which I expected to be marked up obscenely. The labor, too, seemed fair for the task. In all it was a lot of money but it seemed appropriate after my worrying beforehand. I didn't expect to be saying this, but I'll probably be back for my next auto service.

I've been here a few times, and I held off on a review until now because I was waiting for…read moresomething negative to happen (as it often does with mechanics). But there's nothing negative to report! This place has helped me out with everything from minor (and cheap) concerns to body damage and engine issues. They always give me a fair estimate (I've shopped around) and the work is always done surprisingly quickly. The past two times they even threw in some work without charging me (like a tire rotation or free diagnostic for a check engine light). And they were great at dealing with my insurance company and helping things to move smoothly and quickly after an accident. It's got that family business atmosphere, and you always interact with the same people, which helps with the trust-building. Even my uhaul rental experience was overly positive! There's the cutest little chihuaha hanging around, too. I highly recommend Rich's for any mechanic work or uhaul rental. I'm moving out of state and leaving this mechanic I trust truly disappoints me.

Very disappointed with my experience here. I scheduled an appointment over the phone with Rich for…read moreJuly 6th, but when I showed up that day, the shop was closed. No one called ahead to give me a heads-up or reschedule -- I just arrived to locked doors. I called from the parking lot and left a message letting them know I was there for my appointment. That was over three weeks ago now, and I still haven't gotten a callback -- no apology, no explanation, nothing. I get that shops sometimes have to close unexpectedly, but a simple phone call would have saved me a wasted trip, and a follow-up afterward would have gone a long way. Instead, total silence. Can't recommend based on this experience -- communication was nonexistent.