Ankers has now been providing consistent quality car for my household vehicles for years at this point. We feel very fortunate that we have access to such a trustworthy and effective shop. In addition to some of the specifics mentioned in my previous review (see below), there have been several instances where Ankers could have just recommended the more expensive route to fix something, but chose to allow us to make an informed decision by trying alternatives or doing things incrementally so that it could be determined if a smaller fix would suffice. All this without sacrificing the integrity of the car, though. It is such a relief to know you are going to receive competent and honest work on one of the major financial investments you make: your vehicle. I can't recommend them highly enough. read more

We go to Ankers regularly to service our (gracefully) aging Prius v. I have found them to be honest, reasonable on pricing, and especially good for moderate to major repairs. They recently did an excellent bumper replacement - painting the day before so it only took a few hours. read more

Really great, honest people. Fast service esp if you call in advance. They had me in first thing in the morning and then I was out the door two hours later. Locally owned. read more

We had a friend of our daughter visit from out of town, coming in for New Year's Eve. While driving here, her Jeep gave her serious trouble on the highway, showing signs of the "Jeep wobble". Turns out that she needed new inner and outer tie rods, and with the holiday looming, we were worried that we wouldn't be able to get the vehicle serviced. We dropped it off the night before and Dave was able to get it all fixed up before shutting down for New Year's Eve! He was fast, thorough and reasonable...all things that you want from an auto repair shop! I'm extremely satisfied and would definitely go there again. Many thanks to Dave and his team. read more

Had bad wheel bearing on our Versa Note, made online appt for earliest Mon appt Dave was fully booked for that day...he fit us in got it done.... professionals all the way. Did not gouge us because we were "Out of towners". Gave us diagnostic to make sure car was safe for trip back to FL. WISH THESE GUYS WERE IN FL... HE'D BY MY GO TO MECHANIC! THANKS AGAIN FOR SAVING OUR TRIP AND KEEPING US ON SCHEDULE. read more

Recently, we moved to the Schenectady area after a lifetime on the West coast near San Francisco. I'd retired, closed my Auto Repair shop after 41 years, and moved 3,000 miles East with my spouse to be near family. Grasping the fact that I could no longer avoid recognizing that I was a senior citizen, with some mobility and health issues, I manned up and made plans to get the car looked over. Being on the 'other' side of the service counter was a "new kid in class' sort of trepidation for me, but it is what it is. So we made plans to get the car inspected and serviced. Having heard great things about Ankers Auto Service, we made an appointment. Dave was affable, a good listener, and I was immediately put at ease that this could be a good fit. For the sake of brevity, I will try to only hit the high points. We are talking ' Old School' here. They performed a full service and safety inspection, plus did the NY required annual inspection. They took care of a few small maintenance/repair items and the best part was they gave the vehicle that I had purchased without having a pre-purchase inspection ( out of necessity), a glowing overall bill of health. To say this was a big thing, would be an understatement. No upsells. No " You'd better sit down to hear the news." What we did get was a bill that was way less than I had anticipated and some flowers to take home to the missus. I think this firm is a "Bit of 'Alright' as they say. I don't think that it is allowed, but I'm giving Ankers 12 stars anyway and 2 thumbs up. Next visit some body work freshening. Thank You, Ankers Auto Service !!!! read more

have brought them 2 off my cars and work not being able to get done.Waist of my time.Rejected one of the jobs cause they could not remove a wheel lug nut ,second they was not able to do wheel alignment to an electronic rack and pinion.both times have had to go to mavis read more

Car had a dent in the drivers side door. We got an estimate without having to make an appointment, and dropped the car off about a week later. Estimate very reasonable. Work done promptly and areas ready before the promised date. Excellent workmanship and very courteous service. Car looks like new and cost was slightly less than estimated. Highly recommend them. read more

I highly recommend Anker's Auto Service. I have an older car, ( an old "cream puff", an older car owned an elderly couple with low mileage ) by choice, and Dave and his team keep it running. If I call with an issue they always seem to be able to get me an appointment the next day. I only have Anker's auto work on my car because I have such trust in their work. Dave always gives an estimate of the work to be done, so there are no surprises. When I finally decide to part this this car, Dave and his team will be the only service shop that will be working on my next car. read more

I typically don't leave reviews, much less a 5 star review because I think everyone has room for improvement, but today is the exception to both. A year ago I took my car to one of those chain places for an inspection. They wouldn't pass my car telling me that I needed four new brakes and rotors as well as for new tires . I didn't know about the brakes but I knew my tires were fine as they had less than 20,000 miles on them and I could see for myself that they had good tread left. So I walked out and made an appointment with Ankers who I had heard great things about. Well I did need new brakes but only on the back and my tires were fine. The cost of the back brakes and rotors were almost 1/2 of what the other place wanted to charge. Just this past weekend I had to have my car jumped. Knowing the battery was the original and at least 6 -7 years old I decided to have the battery replaced. Ankers wasn't open so I went to another local establishment who has been in business for years . I was told I needed a new alternator, a new battery and 4 new tires . I may be auto illiterate but I know my car wouldn't have passed inspection again just 2 weeks prior if my tires were bad. Again, I walked out and made an appointment with Ankers for this morning. Lo and behold my alternator was fine . All I needed was a new battery which I had intended on replacing anyway. Dave is the most honest , efficient and reasonably priced auto service shop In the capital district, and I will never take my vehicles anywhere else again. Did I mention they give you a beautiful flower when you leave as well ? read more

I went to Ankers Auto Service for the first time for an car inspection and found them friendly, fast and honest . I will definitely be using them again for my future automotive needs and would gladly recommend them to anyone looking for a good place to bring their car for service. read more

I would like to express that I am very satisfied with the service that I received at Anker's Auto. Dave C. has done an awesome job with the work that he has done on my husband's BMW. He was honest to what had to be done and made sure it was ok to do. I'm very happy with the service and I will continue to return with all my other vehicles. read more

I've been in the area about 2 years now and always head to Ankers for my car services. I had a battery issue on their free safety checks during an oil change - rather than charge me for a new battery they referred me to my dealership first to check if it was under warranty. Really appreciate the honesty, thorough service, and affordability! read more

Brought my Mazda 3 in for the AC to completely restored. Dave (the owner, is a super nice man, very responsive). I was missing a part that was needed for the repair to be done and the crew at Ankers made the calls to have the part delivered ASAP! I feel comfortable going to them, I've had other mechanics try to rip me off with unnecessary additives but not here!! Very pleased with the quality of work, and the short amount of time it took! AND I wish I could give a bonus star for how nice he was, he has a little bundle of flowers that he gives to each customer, SO sweet! 10/10 would recommend read more

Anker's is my go-to for any car problems while I'm here at school-they're reliable, quick, and fairly priced. They call as soon as your car is ready, and have helped my non-mechanic self with flat tires and dead batteries. Highly recommend! read more

My car's bumper had to replaced and painted. Ankers did a great job and everything was done on time! They are so nice to work with!

I just moved here and went to Anker's shop for a NY state car inspection. Very positive reviews on Google and Yelp prompted the visit. I am glad I went and I am very happy with the service Dave and Anker provided. Dave not only performed the inspection, recognized and helped fix a problem, but also gave me helpful suggestions on car maintenance. As a plus I also got some freebies (plate frames and a nice calendar). I would recommend the shop to anybody! read more

Lived in this neighborhood for over 11 years and I am not sure why we ever went anywhere else before. For years I have heard rave reviews of the service and quality you get at Ankers and now we too are believers! Always honest reliable service with no beating around the bush or the anxiety of waiting for the call from the mechanic. These guys are the real friendly neighborhood repair shop and they really DO know everybody! Such a refreshing change to take your car in and not having to worry if you will stiff afford to eat this week... Everyone I have sent has said the same thing - Thank YOU Dave and Richie and staff for being such a great team and keeping all of our cars running in tip top shape without breaking the bank! We will continue to patronize Ankers for any kind of bodywork or repair done to any of our vehicles. read more

I am updating this review because I recently received a letter of apology as well as a check from their manager. In the letter he said he was able to track my order history and realized the price was indeed higher than expected. I feel they're sincere and honest and willing to correct their mistakes. I will not delete my previous review but I appreciate their reflection and apology. It was about a year ago when I went there. I was going there to change the muffler. They said they didn't have the specific type for my car and that they need to find it somewhere else. So the guy made a few calls and in the last call he seemed to find the exact muffle for my car. He asked how much was that. I was just standing next to him and i heard the guy in the phone said 40. The guy was kinda shock for how cheap it is and asked if that includes shipping something like that. I can't remember exactly but it is either it's included or the shipping is almost neglectable. Then they got the muffler shipped to that place real quick and put it on my car. The bill came to around $300! I was totally shocked and they were just saying this is what it is and the muffler has to be shipped from somewhere else blablablah. There was nothing else i could do. I remembered I paid the bill and went back to my car, crying. That was the first time in my life that I need to go to an auto repair and I hated that experience so much. They have the newspapers and photos and all that kind of stuff sticking on their wall showing that it has been an old and honest store. BUT OMG I just hated it sooo much. STAY AWAY!!! read more

Our car exhaust had become very noisy during a 7-hour journey to visit Union College. We had just one day, on a tight schedule, to get this repaired before returning home. Not know where to turn, we did a web search and saw that Anker's was quite close to the college. We phoned Anker's from the campus at 8 a.m., knowing we had to be back for a meeting at 9 a.m. "Don't worry,' they said, "We'll get you back over there in plenty of time." So we drove over to Ankers and they immediately drove us back to campus, then they got to work on the the exhaust. We assumed that the repair would be a temporary patch that would hold long enough for us to get home and arrange for a permanent repair. But when we collected the car later that day we were delighted to learn that THIS would be a long-term repair: there would be no need to have this redone once we got home! We were amazed at the staff's willingness to help us on such short notice and to take such good care of us. Their positive attitude and solid workmanship turned a difficult situation around in record time, and we enjoyed a quiet drive back home! read more

I have gone here for several years and always found them to be honest, polite, and good at what they do. Have recommended them to friends without hesitation read more

I've known that Anker's Auto Service has provided quality automotive service and honest, supportive, friendly customer service for many years, but recently my opinion was reaffirmed. I reside almost three hours away from Schenectady but annually bring my vehicle to Anker's Auto Service for inspection and more. Before my annual visit, my vehicle exhibited trouble with its exhaust. I took my car to be conveniently serviced in my hometown. They told me that I needed a new catalytic converter and the cost would be over $600. Naturally, that didn't sit well with me or my bank account. I called Dave and reported the findings of my local auto service provider. He said that if the catalytic converter needed to be replaced, the quote provided was accurate. He continued to ask me additional questions and explained that given the mileage and years on the car, the converter should be in good condition. He wondered if the flange needed to be replaced instead and recommended I bring the car to him at my convenience. I did. Dave's assessment was correct. The catalytic converter was in very good condition but the flange needed to be replaced and he had the kit to make the repairs. Thanks Dave and crew. I've very grateful for your support and affordable quality service. See you soon. read more

When my car started making an usual sound, I considered making the 4 hour trip home to go to "my guy." Thank goodness I tried Anker's instead. If I had been available, they would have given me a same-day appointment. Rich was very helpful on the phone and even more so in person. I didn't catch the name of the man that fixed my car, but he was just as great. I arrived a little early, but they got me right in and I was out in an hour. It was a small fix and Rich wasn't even going to charge me--apparently the look on my face said I wasn't going to leave without paying, because he agreed to let me pay a "lift fee." I was so grateful to them for being honest, as I know nothing about cars. For being a first time customer, I was given a $10 off coupon for my next visit. Side note: I was a little nervous about the neighborhood the shop is in, but I was quickly reassured by the friendly faces and the walls FULL of thank you notes from grateful customers. I would absolutely recommend their service! read more

Amazing service. Our Highlander broke down and fearing the worst we took it to Anker's for repair. They saw us first thing in the morning and the repair was relatively minor and we were on our way in a few hours. Price was very reasonable. I emailed Dave Sunday night and he replied first thing in the morning and gave us his first appointment time. I was on vacation at the time and not from the area (Canadian), but We still received top notch service! read more

Went for annual inspection today, all of the four tires need to be replaced, Dave offered me the best price and helped me fixed the wind screen wipers and some bulbs. Awesome job! Thanks a lot! read more

I wouldn't trust my truck with anyone else! They have very quick service and are always super accommodating.

Brought my 04 Sebring in beginning of Nov. Needed. among other thing's, an alignment. They charged me $117.00 and, they only did the front end. Have to do the rear first! I wasted my m oney there. I won't even go back to have them the job right. I am sticking with Sears!!!!!!!!!! Now I have to go back. My oil light is coming on again after the put in an oil pan gasket. It's too much money to lose! read more

Dave Anker and his mechanics take pride in solving problems for their customers. I have used them exclusively to keep my cars operating efficiently and safely for the last 5 years and couldn't be happier with their service. I highly recommend Anker's for anyone who has a car that they want to keep on the road for a long time. They are good people. read more

I recently had occasion to use Anker's Auto to resolve a problem with multiple oil leaks in an older sports car that seemed to mystify a number of other mechanics...the problem was solved on the first visit to my satisfaction at a very reasonable cost....furthermore, they actually thanked me for my business!!! Wouldn't hesitate to recommend them. read more

I needed a rare tire, they got it for me same day! The technicians were great along with the rest of the service. Fair pricing as well.

Meant to write this awhile ago. Go there at your own risk!! Went there for one thing to be replaced on my vehicle and asked them to check the vehicle and let me know if anything needed to be serviced, let me know and tell me how much it would be. I could not have anything extra done that day as I did not have the time or money available. They went ahead and performed a service without informing of the price and to get my approval. I was expected to pay it and they offered me time to pay it. Which I did. I learned from another car business that NYS law states if a customer is not given a price quote or authorizes the work to be done after they know the cost then the customer does not have to pay for it. Well basically I was told "you don't expect us to do the work for free". Well if the customer does not have the opportunity to approve the work that is what the law states should happen. Rather than admit their mistake I was given a refund and on the back of the check it was written that by endorsing/ cashing the check I agree to take my vehicle elsewhere for future work. Very sad in today's economy as smaller shops should be more concerned with keeping loyal customers rather than alienating them! read more