Horrible, they completely failed to address the electrical issues resulting from my accident and…read morenow my car keeps going dead. I got a brand new alternator, following caliper collision's advice, and my car is still a 4,000 pound paper weight. Don't go there for anything electric, they can't fix it and will make a mint off your misfortune. By the way, you will see that Caliper Collision tried to contact me. The car in question was sold for scrap for next to nothing after repeated attempts to get Caliper Collision to do the right thing. They completely failed. I will not take seriously Caliper Collision's attempt to save face after they left me with a non-working vehicle. But even if I did, I am well aware that the email address they sent is never checked. You can find that out on some of Calipers reviews on Google.

Terrible experience! Here's my story. My car was dropped off at their facility after minor damage…read morefrom another vehicle hitting my back end. The estimated time for repair was four days. For some reason, four days turned into eight. On the eighth day, as part of the final "calibrations", they did something wrong and triggered the car's warning system. Not being able to fix it themselves, they told me they had to take it to a dealership for fixing that problem. Though I was told it would be brought to the dealership either on that Friday or the following Monday, it never was. It wasn't brought over until the following Thursday. The dealership had to order a part which delayed the repair until the following Wednesday. I picked it up that Wednesday and took it home only after test driving it to make sure the alarm system and gate controls were functioning. So a four day repair had turned into three weeks! BUT THERE'S MORE!! When I got home, I discovered a long scratch across a piece of molding on the new gate. I was livid! I completely lost it! My poor wife was worried for my health, seeing me that way. After this lengthy, stressful, very upsetting experience, there was still obvious damage to the gate that was never repaired! I just couldn't believe it. I was in such bad shape that I had to take a couple hours to calm down so I could drive reasonably safely. At the facility, it was seen that not only was the scratch actually a crack in the molding, but there was also a very large crack in another plastic section on the underside of the gate. They ordered replacement pieces and I returned the following week for a two-hour replacement repair. The original four days had now turned into nearly a month. Not only that, but they charged my insurance company over $2,000 for the dealership "diagnostics" despite the fact that the problem was caused by THEM and not by the accident. Completely Horrible!

Lussiers is the best place for any kind of car work. Either mechanical or body. They are hard…read moreworkers and the pricing is really fair. Whether I just have an oil change or brake work or if you need a part, they are right there for you. If they need to order a part, they get a perfect rebuilt one. Also they do incredible body work at the best prices. They also are aware of newer cars being mostly computers so they have that equipment as well. I will continue going to Lussiers as long as I live in the area. Thank you Ben and the whole gang for bet there for us.

I had my 2015 VW Beetle Convertible repaired at Lussier's. The service was completed effectively,…read morebut took some time since there were multiple issues with the convertible top and parts had to be ordered. I will say that the customer service at Lussier's is unmatched. Everyone I interacted with was kind, helpful, and professional. I was regularly updated on the progress of the repair and what was being done on the car. I did feel that the price might have been a bit high, but I did not get quotes anywhere else, so I am not sure. I am satisfied with the work and would come back in the future, particularly because of the people. I was also so pleasantly surprised with the condition of the interior of my car when I picked it up. It looks like it had a full detail job! Thank you!

My car, 2013 Kia Optima was brought in for repairs due to an accident. My car looks brand new. I…read morewould recommend Mario to anybody. Bill Bonneau

I took a chance, based on the 5- star reviews I saw for Keilen's, and had my car repaired by…read moreKeilen's. I prefer to do business with small, independent businesses when the quality of both the materials and labor are really important. As others have said, Mario and his staff care about and take pride in the work that they do and treat their customers in the type of caring manner that is so rare but so appreciated these days. I'm very glad to join those who have given Keilen's a 5-star review.

If you are looking for a GREAT Body Shop: You found one…read more Another vehicle tapped the side of my car, out on the highway. Was not sure where to take (My Baby) to get her repaired. You don't go looking for a body shop - until you need one. I had some detail work done previously, at 'The Works". And since they did an amazing job on my car, I called to see who they recommend. And they told me about Caprara's. Ending up at Caprara's was the BEST thing that could have happened to my M340i. I met Jeremy, when I stopped in to book my appointment. And I instantly knew that I was in good hands. Jeremey loves what he does and takes tremendous pride in the work he does. You can see that pouring out of him, within seconds. THIS is what I love to see. People that take pride in their work. Not just 'getting the job done'. The other driver's insurance low balled (of course) and wanted things to be 'patched and repaired'. But Jeremey was amazing. He kept on it. And on it. And on it. He would not quit. Until he got me all NEW OEM parts. And let me say . . it was a LOT of parts. And BMW OME parts don't come cheap. The difference in what the insurance first agreed to - and what Jeremey worked them up to (to do the job RIGHT) was HUGE. I LOVE my car. And Jeremey was able to make my car whole again. The way it should be. Not the way the insurance wants it to be. My car is whole again. All new OEM parts and bumpers. Not repaired tabs and patching. It looks freaking amazing !! I can't tell you enough that Jeremey fought hard to make my car right. And he was updating me daily. With texts and photos. On top of all that customer service, they also do incredible body work. My car is so beautiful again. It is done the way it should be done. It looks amazing. And they even took care of a few small dings in the upper window frame areas, that had not been part of the actual work. I can't say enough about how happy I am with my experience. Everyone at Caprara's was welcoming, like family. The woman who works the customer service desk is incredible. So warm and friendly. She walked me through the entire process. And even set up all of my rental appointments with Enterprise. Called the insurance companies, etc. I purchased my car used. Two years old as a CPO. IT looked great then. But it now looks . . better than the day I purchased it. I said it, at the beginning of my review, and I will close with it. If you are looking for a GREAT Body Shop: You found one.

Good work, pleasant and helpful staff. Hope to never have to see them again though LOLread more

Amazing customer service and Amazing job on the repair, just amazing. Definitely a gem in Troy…read morewhen you need body work. Thanks

Excellent service at a very reasonable price. The car looks like new! I highly recommend.read more

My daughter's car was hit from behind and the guy fled the scene. It was cheaper to pay out of…read morepocket for this case. The owner was super nice, explained the entire price. Gave me both options of having the bumper painted, or not depending on unseen damages. You can go OEM parts or aftermarket which is cheaper. Thank God it didn't need to be sprayed. Their work was flawless and the rear bumper was replaced in 2 days without any hit of ever being hit. If you need a body shop anywhere in the capital region I highly recommend them. Fair prices, quick work, top notch quality.

Our car needed a new radio and repairs and these guys were the best. They sent us updates and…read morepictures with issues so we had a better understanding of what our issue were and how much it would cost. They even ordered a radio for us, installed it, realized that one wouldnt work, and got us a car play for no additional costs. As long as we live here they have a forever customer in us.

I had the best customer service the best auto work and the best detailing of my car I've ever had…read morefrom the moment I walked in there till I pulled my car out of there. Everything was perfection. They went over and above my expectations not only did they perfectly clean the outside of my car but they cleaned the inside of my car like it was brand new I would highly recommend them to anyone anytime.

Garvey Autobody went above and beyond what one would expect. My Kia was in pristine condition…read moreinside and out when I picked it up after repairs, like a new vehicle. Tiffany in the front office was amazing. She adeptly handled communications between the shop, car rental company, insurance company, and myself so that everything was well coordinated. I rate this business as A++.

It doesn't get any better than J & D. Always reliable and trustworty. Jerry, Dave and Mike are…read moreoutstanding. For example, AAA brought me gas on the Northway when I ran out...their tech put DIESEL in my gas car. AAA had to come back and tow it to J & D very earl on a Saturday morning. Jerry spent the whole day (thet are normally closed on Saturday) getting the diesel cleaned out and getting me running again, super customer service. - Jim N.

The kind of Service Station where the technicians are knowledgeable and honest. I brought a used…read morecar I was thinking about buying in for evaluation. They could have made a bundle on the work it needed, but instead they strongly advised against buying it. I trust their recommendations and work.