Tore up a tyre in Williamstown during January & needed flatbed tow to a tyre shop in Pittsfield on…read morea Sunday morning. Driver not super talkative but got the job done. Was very happy they were available so my ski trip was not a complete washout.

Called Al's for towing friendly courteous Service. Arrived…read morein 2hrs. Very reasonable rates. Hope I don't ,but if I need towing again I'm calling Al's. Well done.

fast response would use again in a heartbeat! excellent customer service! thank you for your help…read morein a time of need

very helpful and understanding at acme towing. i'd chose them over anyone in the area.read more

I have to admit it is not often I give 5 stars when I am upset with something, but after thinking…read moreabout it, it is not the establishments fault. I've been living 10 years now in Albany's Center Square, and I've had my share of parking tickets which were my fault. But one thing I do, is make sure and honor the temporary no parking signs in front of homes. Unfortunately, this time, the signs were not placed in the right locations, as should be, which is the homeowner's responsibility to remedy especially if someone removed them. I arrived home late last night from work and of course it was impossible to find parking. I saw an area with some, but there was a no parking sign for two spots in front of a home having construction done. I looked up two car lengths, and there was no sign in front of the tree in the open spot, so I took it. But there was another sign two spots up which I could not see, and even then, it was not for the location I was in. Seems like someone took down the sign that was in the middle. Anyways, next morning my Jeep is gone. Talk about being extremely upset, but this is Albany Center Square, and knowing how the parking is not the greatest for residents, I took a deep breath and sighed. The parking authority doesn't care about the residents when it comes to someone else's created problem. Anyways, since this was the first time, I didn't really know what to do. I callec the Albany Po Po, and they directed me to Capitol District Towing. I was concerned since my Jeep is old. But the lady at CDT was very helpful and apologetic, even though it wasn't her fault. I got there in time to get my Jeep, which was parked safely, and just like I left it. They looked like a class act, and will use them in the future for my towing needs. Hopefully, one that is not related to Albany Parking Authority towing it when they and the resident were the ones who were at wrong.

Chandler just came out and helped us with a flat. He was friendly quick and super helpful.read more

Hit pothole Friday night around 8:30 heading to Bennington. Called AAA and All Service Citgo was…read morethere within 45 minutes. Towed car to Bennington. Mark was very engaging and helpful in explaining the issue and his wife was pleasant and helpful on what AAA could do for me, if needed.

First of all, the staff there, especially Trish and Robin, are friendly and try to be helpful. I…read morehad a couple different repairs (brakes, etc) done, and that seemed to be done well and competently. That ended when I had a more involved repair that I trusted them with. I brought in my 2016 Jeep in April 2025 to have the lifters and rockers replaced, as there was a classic ticking noise. As of this writing, the jeep is still there. Leo was the mechanic who worked on it, and he had said he does not do much mechanical work anymore. I was told by one of the staff members that Leo probably should have another mechanic do the repairs, but that the other mechanic (their top guy, who I believe is good) would be keeping an eye on the situation. Leo even told me afterward that he "does not wrench anymore" and focuses on the towing part of the business. The repairs were delayed several days as Leo needed to order parts. I finally brought the vehicle in, and it then took longer than I was told, as Leo needed to order additional parts and tools that were not part of the initial repairs. I went in in the middle of the repairs, and saw the Jeep. The front timing cover was off (not part of the normal repair protocol), there was oil everywhere, sand/cat litter all over the running boards and around the engine, and there appeared to be debris in the engine. Leo assured me that everything was going fine, and the engine actually looked remarkably good inside, with no scorring of components, engine internals looked clean and good, etc... ). Leo also told me it was taking him longer than expected, and that he had spent the better part of the weekend reviewing YouTube videos to learn how to do the repairs. When I picked the vehicle up several days later, there was a new, engine banging sound, that had not been present. Leo was unable to figure out the new noise, and I drove the vehicle less than 3 miles, it shut down, went into limp mode, made horrible grinding noises, and was pouring oil out of the bottom of the engine. I took video of this. As of now, August 2025, I have no vehicle. The owner, Tom, had the vehicle towed, without my knowledge or consent, to a shop in Brattleboro. My understanding is that they did not do any work. I have spoken with several mechanics and experts, shown them the videos and pictures, and have been told that the repair was likely botched and the engine now needs to be replaced. After numerous conversations with Tom, including being yelled at and berated over the phone, I attempted to reach a reasonable compromise, and was told that all they would offer was to not charge me for the "repairs." So, basically, I am being told they will not charge me for destroying my engine. My last email to Tom was over a month ago, and he has not responded. I have filed a complaint with the Vermont Attorney General Consumer Protection Division, and will update this posting as things progress.

My son ended up in a ditch - DEEP in a ditch - and these guys were there right away to get him out…read more The poor driver had to shovel a ton of snow to do it, and wouldn't even let us help. Their business card is now in my wallet for future emergencies!

Quick and courteous !! Clearly Driver Roger L is out to make sure his company gets a great review!!read more

I just wanted to thank Ryan an his crew for continuing to keep my Landscaping business up an…read morerunning by servicing my Dodge Ram mason dump that has had several issues over the past year. Ryan an his Team have dealt with several issues including brakes, rotors, radiator and power steering leaks, and the list goes on an on. They have kept my business above ground breathing and I just wanted to Thank them for that. Jerry A Beam

Thank you so much to Ryan and the staff at Hollywood Towing for the quick and incredible work they…read moredid on my Kia after a deer royally messed it up. It looks brand new, I'm still in shock. Thank you thank you thank you!!!

Always reliable, friendly and they get the job done. My family has been depending on Pauls for…read moreyears. Would not go anywhere else.

Well, I traveled to the beautiful and picturesque winter wonderland of Vermont. I made the wrong…read moreturn and wind up in a ditch stuck in a couple of feet of beautiful white snow. After several attempts to maneuver my way out I had no other choice than to call a towing company- I called several to no avail, until I reached Paul's Towing- they were responsive and reliable. The person that came was knowledgeable and successful in getting my car back on the road in a few minutes. I was very satisfied with their service.