On11/26/2025, I had new set of front tires installed on my Ram Promaster Van by the Hoosic Store…read more The next day I noticed a broken piece of the lower trim, and getting down and examining it, I realized they had jacked the van up on the seam of the body, rather than on the frame, and the jack had chewed up both sides of the body. I stopped by and showed the damage to Eric, the foreman, and he acted surprised and told me he always jacked up these vans at that spot (!) At any rate, I went and got an estimate for the damage at F&R Bodyshop on Tamarac Rd, the estimate came to $625.32. Eric had told me to contact the Cambridge shop as that's where the owners were, ScoTT and Anne Helft. Anne told me to bring the van up to that location so they could see it. When I got there, she was not there , but one of her guys came out and looked at it, and told me he could fix it (!). I informed him, no, and finally got on Anne on the phone and told her I wanted a professional body shop to repair it, not a tire shop mechanic. She then informed me that their policy was that they would fix any damage they caused. I told her I'd contact DMV, which I did. They investigated, told me I can have my truck fixed anywhere, they should pay for it, that's the law. Upon 1st contact with the DMV, they stonewalled. The 2nd time two agents went there physically, the owners resisted until they were told that the next step is this all goes before a judge, and not only can he decide who has to pay, but if found guilty, he can render fines, or even close the doors for awhile. So, yesterday 03/12/2026, the agents dropped off theor check for $625.32. Hell of a way to run a business, if you ask me. I run a business, and I can't even imagine trying to duck out, stall, make up my own rules that violate the DMV's; IMHO, these aren't honest people, if something goes wrong you're gonna be in the same boat I was! Avoid this place, you have been warned .