From the initial estimate to the repair of my bumper on my Mercedes Benz 2023 they were…read moreknowledgeable, professional, affordable, friendly and answered all my questions and actually got the service done in a timely manner. I'm so impressed. Definitely my new go to. Thank you, guys

--------------------- What Happened:…read more --------------------- Winter storm damage from a falling tree branch (windshield area and frame). --------------------- Their Estimate: --------------------- $3,985.17 (preliminary estimate grand total) Comparable Estimate: $375.00 for "Front Windshield and Frame." --------------------- Bottom Line: --------------------- I would not recommend this shop if you are trying to avoid being overcharged. --------------------- Full Details: --------------------- During a recent winter storm, a tree branch fell onto my vehicle and damaged the windshield area and surrounding frame. I brought my 2009 Chevy Malibu in for an estimate because I wanted the frame addressed, the windshield repaired/replaced as appropriate, and the affected area repainted. J Smitty Automotive provided a preliminary estimate with a Grand Total of $3,985.17. For context, I purchased this vehicle for approximately $6,000, so being quoted nearly $4,000 for the repair was not reasonable to me. What left the interaction with a bad impression was that there was no attempt to recommend a more cost-effective path forward or explain alternatives - only a very high estimate. I then obtained another written estimate elsewhere for the same problem area ("Front Windshield and Frame") totaling $375.00, which I found far more reasonable. To avoid any confusion: the repairs shown in my before - and - after photos were NOT performed by J Smitty Automotive; they were completed by the other shop after I declined this estimate. Based on this experience, I would not recommend proceeding here unless you are comfortable with a risk of significantly inflated pricing.

I contacted Green Island Auto Body based on a recommendation and I'm glad I did. The customer…read moreservice was excellent. Kristina was attentive, friendly and professional. Jack and Kam who worked on my car were professional, warm and cared about the outcome. I am thrilled with the results. It was an excellent experience and value. I highly recommend this business!

This place does great work and they are so friendly. The environment is warm and welcoming and not…read moreintimidating like some other shops. The receptionist made everything easy and smooth and was always smiling. I've taken my car here twice and both times it looked better than before. They are also willing to work with insurance quotes and don't give a hard time about anything! One place said it would take 5+ days to repair my bumper, but Clint had it done in 2. Excellent shop, only 10 minutes north of downtown Albany.

brought my car in for repairs and was quoted $335 for repairs. the day after, they call me and say…read moreit's ready for pickup but the mechanic(s) replaced the alternator without my consent which brought my very affordable $335 to $650. again, they did not get my consent to replace the alternator but did it anyways. I should've known they don't care about consent when I saw the signed framed picture of Donald J Trump on the back wall. DO NOT GO HERE

After a storm blown branch dented my car's hood, I took it to Frank & Sons, where I've been taking…read moreall our family's cars for nearly 40 years. There's a reason they're one of my. Insurance company's premiere shops and I had to wait 6 months. Todd, Scott and the entire crew are quite simply the very best.

My car, 2013 Kia Optima was brought in for repairs due to an accident. My car looks brand new. I…read morewould recommend Mario to anybody. Bill Bonneau

I took a chance, based on the 5- star reviews I saw for Keilen's, and had my car repaired by…read moreKeilen's. I prefer to do business with small, independent businesses when the quality of both the materials and labor are really important. As others have said, Mario and his staff care about and take pride in the work that they do and treat their customers in the type of caring manner that is so rare but so appreciated these days. I'm very glad to join those who have given Keilen's a 5-star review.

Lussiers is the best place for any kind of car work. Either mechanical or body. They are hard…read moreworkers and the pricing is really fair. Whether I just have an oil change or brake work or if you need a part, they are right there for you. If they need to order a part, they get a perfect rebuilt one. Also they do incredible body work at the best prices. They also are aware of newer cars being mostly computers so they have that equipment as well. I will continue going to Lussiers as long as I live in the area. Thank you Ben and the whole gang for bet there for us.

I had my 2015 VW Beetle Convertible repaired at Lussier's. The service was completed effectively,…read morebut took some time since there were multiple issues with the convertible top and parts had to be ordered. I will say that the customer service at Lussier's is unmatched. Everyone I interacted with was kind, helpful, and professional. I was regularly updated on the progress of the repair and what was being done on the car. I did feel that the price might have been a bit high, but I did not get quotes anywhere else, so I am not sure. I am satisfied with the work and would come back in the future, particularly because of the people. I was also so pleasantly surprised with the condition of the interior of my car when I picked it up. It looks like it had a full detail job! Thank you!

I'm a repeat customer of Kaiser's Body Shop and I'm always amazed as to how professional, courteous…read moreand friendly Steve and the entire staff are. The work done on my truck, not only is extremely well done, but they are proud and caring about their workmanship. They truly want you to be happy with the finished product...and there is NO way you wouldn't be. They also find the most reasonable/cost effective way to service your vehicle. I highly recommend Kaiser's---they go out of their way to make sure you are satisfied. Thank you...you guys are the best!! Mary K.

This Shop is absolutely fantastic. I could go on for ever on how great their service is. I have…read morebrought my vehicle over for both minor and major body work. Each time, my car comes out like it is brand new. To me it even looks better! The employees are great. They are willing to work with you on anything. If you want anything done or taken care of, they will handle all of it. Both of my repairs were due to accidents and I never had to worry about a thing. Everything always looks and functions perfectly. No issues at all in regards to how the new parts look in relation to the rest of the car. I can get very attached to my car and I am always a bit nervous taking it anywhere Hopefully, I will not need any more repairs but if I do I will be back. If anyone I know needs repairs, I will tell them to go here.

Amazing customer service and Amazing job on the repair, just amazing. Definitely a gem in Troy…read morewhen you need body work. Thanks

Excellent service at a very reasonable price. The car looks like new! I highly recommend.read more

Astonishing is the only word I can come up with. My beloved 2016 Subaru Legacy had seen better…read moredays. She had 100,000 miles on her and I felt she deserved some spiffing up. I booked Next Level to do her interior and exterior, and when I got there to pick her up I was in shock. When I say she looked like she just came out of the showroom, I mean it. Every word. I have pale fabric upholstery that was badly stained and spotted. She is now pristine. She shines like a diamond. And it's clear that the entire staff loves what they do. The cost is reasonable for the effort they put in. When they told me she would be done by five, she absolutely was. They didn't try to upsell me on anything. If I could find more superlatives, I would use them. All I can tell you is this: if you love your car, take it to Next Level. They do indeed go above and beyond.

Exterior detail executed with excellent attention to detail with fast , professional and above…read moreaverage friendliness. Definitely recommend to any and all.