I have used Caprara's Body Shop several times. Each time has been a pleasure and the quality of…read morework and the honesty of the owner are the hallmarks of this long established business. Bob treats customers as friends and takes care of all of the details. He runs a top quality shop with a stellar office staff and qualified and skilled technicians. The end result of their work is always exactly what you hoped it would be. Hard to find a business in today's world that does exactly what they say and are as honest as can be. You will never regret using Caprara's body work on your vehicle.

Good work, pleasant and helpful staff. Hope to never have to see them again though LOLread more

I contacted Green Island Auto Body based on a recommendation and I'm glad I did. The customer…read moreservice was excellent. Kristina was attentive, friendly and professional. Jack and Kam who worked on my car were professional, warm and cared about the outcome. I am thrilled with the results. It was an excellent experience and value. I highly recommend this business!

This place does great work and they are so friendly. The environment is warm and welcoming and not…read moreintimidating like some other shops. The receptionist made everything easy and smooth and was always smiling. I've taken my car here twice and both times it looked better than before. They are also willing to work with insurance quotes and don't give a hard time about anything! One place said it would take 5+ days to repair my bumper, but Clint had it done in 2. Excellent shop, only 10 minutes north of downtown Albany.

My daughter's car was hit from behind and the guy fled the scene. It was cheaper to pay out of…read morepocket for this case. The owner was super nice, explained the entire price. Gave me both options of having the bumper painted, or not depending on unseen damages. You can go OEM parts or aftermarket which is cheaper. Thank God it didn't need to be sprayed. Their work was flawless and the rear bumper was replaced in 2 days without any hit of ever being hit. If you need a body shop anywhere in the capital region I highly recommend them. Fair prices, quick work, top notch quality.

AMAZING in every way! First, let me start off by saying it was impossible to find the body shop…read morethat works on Sunroofs, but they do it! When I first dropped My car off I was told it would probably take about two weeks. They made the whole starting process super easy. Tito reached out to enterprise for me and enterprise came and picked me up. I had questions throughout the time and they always answered with respect, even though I probably was annoying. Why I expected to have it in the shop for two weeks the technicians Andrew, Jay, and Khach had it done in 6 days! They were amazing! Another thing that was different from any other place, I've dealt with all I had to do was give them the key to my rental car! I didn't have to worry about finding a ride from enterprise back to the body shop to get my car back. All I had to do was pick up my car give them the keys and leave. Thank you so much for making my baby back on the road and healthy . I also was told by my insurance because they are an ARX shop when they fix Sunroof problems anything that goes wrong with my sunroof except for cleaning out the edges which only happens if I leave my car under trees is 100% guaranteed to be fixed by them for free while I own the car so I have nothing to worry about with my Sunroof

If you are looking to have undercoating for your vehicle, your search, ends Here!…read more Kory and Shelby, operate this family owned business which they purchased from Shelby's father, who established it following his retirement from the United States Marshal Service. And Kory is a Navy Veteran himself. They operate their business with superior Honesty and Integrity. Being a military veteran and retiree, they gave me a ten percent discount on the cost of the undercoating for my son's Jeep Compass. Plus a voucher for three free car washes. They quickly respond to your calls or texts, and provide updates if they encounter any hiccups or issues. In this day and age, it is rare to leave a service business and NOT feel like you have to some measure, been screwed. That Won't happen here! I Highly Recommend, THIS, The WORKS, at 2 Anderson Drive, in Albany!

What a great job they did on my 2025 Genesis GV-80 with matte finish. I never owned a car with a…read morematte finish. A little nervous about all the dos and don'ts. They recommended a ceramic coat. Scheduling was easy, and they were able to apply within one day. Didn't wash for two weeks. Which was hard with all the tree sap and bird crap on the car. When the time came, I sprayed with only water. Everything slid right off. The car looked spotless. Very happy that I took their recommendation. I recommend them and a ceramic coating without hesitation.

This was the worst auto repair experience I've ever had, and it ended up costing me nearly $500…read moreout-of-pocket because of their repeated delays and dishonesty. During my first visit, they told me the car would be ready on a specific date--then delayed it three separate times. Each time, Andrew told me over the phone that they were "just finishing up," only for the car to not be ready at all. He said it repeatedly, and when I finally called him out for giving the same line every time, he flat-out lied and claimed he never said it. That delay pushed my rental past what insurance would cover, and I ended up having to pay nearly $500 myself--money I never would've spent if they'd stuck to their original timeline. They left glass from the broken windshield all over the dash and in the vents. When I drove the car home glass was falling on me while driving. Then I had to bring the car back because the job wasn't even done right. They told my mom when she was dropping it off that the missing splash guard underneath the car was my fault, claiming I must've hit something (which I didn't). The truth is, they simply didn't reinstall it during the original repair and then lied to cover it up. For the second visit, they told me the car would be done the next day, it wasn't. Then said it would be ready by 2PM the day after. No one called me with an update, so I went there at 4PM when I got out of work. When I calmly asked why it wasn't ready, the woman at the desk started screaming at me to sit down "NOW!"--completely unprofessional and aggressive behavior. They handed me my key and said my car was outside--but it wasn't. Another customer actually helped me find it. I was speaking with her when Andrew the mechanic walked over to me I told him to get away from me and that he's a liar. Andrew then started screaming at me to leave, and another man came outside yelling that I wasn't welcome on the lot. When I said I was leaving and I didn't want to be on their lot, they threatened to call the police. Over their mistake. I was calm and patient for weeks, but the moment I stood up for myself, they became abusive. This shop wasted my time, cost me money, and treated me like I didn't deserve basic respect. They are obviously the type of mechanics to walk all over you and lie and break things that weren't broken to begin with so you have to go back. If Progressive continues to recommend this location, that says a lot about their standards too. If you want honest, competent repairs--and to be treated like a human being--stay far away from Caliber Collision on 7 Oakwood Ave.

I just had my Honda fixed here. Everything was fast and easy! I filed my claim 10/2, was in the…read moreshop 10/4 and today 10/13 they were done. When I dropped off my car it was first thing in the morning, before coffee, still upheld great customer service, even with my short half asleep answers. Everyone was patient, kind, and helpful!! I got my rental car there at the same time I dropped off my car and was able to return my rental there at the same time I picked up my car. It made things much easier. I would suggest them to anyone who needed services they offered. Hopefully I never need their services again, but if I do, I'd be happy to return, not just for their excellent customer service, but my car looks great!!

I brought my car in because I was concerned that the battery I just purchased might be bad, or the…read morestarter or alternator might be about to go. The owner, Angelo, checked things over and explained how the battery might be under powered for all the systems that could be running when the car is off. DiCarlo was recommended by a friend and based on how I was treated by Angelo, he has a new customer! Highly recommend!

Angelo is ABSOLUTELY AMAZING!! He took care of me by letting me know my rights when it comes to…read morebeing in a car accident that wasn't my fault. He is amazing and always takes care of me!!!!! He's the only person I trust to take care of my car.

DO NOT go to a corporate auto body shop. James takes care of customers with outstanding…read moreconsideration for their time and money. He keeps you updated on any delays (caused by the insurance companies) and goes above and beyond in providing excellent customer service. 10 stars.

Superb service. Kept in touch. Final product was perfect. Definitely the place to go.read more

I took a chance, based on the 5- star reviews I saw for Keilen's, and had my car repaired by…read moreKeilen's. I prefer to do business with small, independent businesses when the quality of both the materials and labor are really important. As others have said, Mario and his staff care about and take pride in the work that they do and treat their customers in the type of caring manner that is so rare but so appreciated these days. I'm very glad to join those who have given Keilen's a 5-star review.

Not only was their work of the highest quality, they take great pride in it. Mario (the owner)…read morewon't let a car out of his shop unless it looks perfect. He was a great help with dealing with the insurance companies as well, backing me up 100% when the person who hit me claimed she was hit from behind hard enough to cause the damage at the back of my car. I was able to get my deductible back as a result. I recommend Mario and his team at Keilens without hesitation!