Great communication and talented technicians. Very happy with their services on my 1948 Cadillacread more

I'm thrilled to write a 5-star review. Why? First of all, the tire store in Saratoga that has…read moreserviced 2 cars for many years complains regularly that they're too busy and can't fit me in. So I called Rowland St. and they said if I want to wait during the service, I could have an appointment in about 2 days. A few more minutes on the phone and it was set up. Also, their new building has a pleasant waiting area and pleasant, low-key staff. Have you had a jiffy oil change where they try to add on unnecessary services that you don't need? That didn't happen here. I explained what I was after, I pointed out something else I found, and I got good advice on how to resolve it. There was no upselling. Finally, I figured the service I needed would be outrageously expensive, so I researched to get a feel for what I was in for. IMHO, the final bill reflected a reasonable price for parts which I expected to be marked up obscenely. The labor, too, seemed fair for the task. In all it was a lot of money but it seemed appropriate after my worrying beforehand. I didn't expect to be saying this, but I'll probably be back for my next auto service.

when our friend mike told me that MICHAEL'S AUTOMOTIVE won't "screw you", that they do what needs…read moreto be done, without looking for and finding a million things they insist NEED to be done, like RIGHT NOW, all in the name of the holy $$$.....that they are trustworthy, honest, and reasonable..... figured we would give them a shot. my '08 pontiac G5 was having an issue, and several other garages insisted it was a transmission problem, and refused to touch the car, instead recommending a tran$mi$$ion $peciali$t. i was heartbroken, then took our friends advice. it turned out to be a simple, 265.00 fix, since the great crew at MICHEAL'S AUTOMOTIVE properly diagnosed the problem. i was elated! turns out "little blue" (pontiac) is the third car i've had, where it is supposedly a p.i.t.a. to change a headlight bulb. every single other garage insisted upon a few/several hundred dollars to do this job, (on 2 other cars, one a prius) something to do with having to remove the front panel from the car. but waaaait, garages charge hourly, right?? not sure why/how a simple two bolts being removed warrants a 600.00 bill. a few garages in the past did the job at original quoted rate, but whined and pouted about it after the job was done, letting me KNOW they were doing me a favor by so doing. ('cos, you know, "we had to remove the front end off the carrrr!") michaels crew did the job quickly, and even noticed a detail relating to another light, which i was unaware of. they repaired it. with no whining. and they charged a very reasonable price. i am both impressed and thrilled. thank you, MICHAEL'S AUTOMOTIVE. you will see us again.

Michael's Automotive provides excellent customer service and is honest, responsive and professional.read more

Very disappointed with my experience here. I scheduled an appointment over the phone with Rich for…read moreJuly 6th, but when I showed up that day, the shop was closed. No one called ahead to give me a heads-up or reschedule -- I just arrived to locked doors. I called from the parking lot and left a message letting them know I was there for my appointment. That was over three weeks ago now, and I still haven't gotten a callback -- no apology, no explanation, nothing. I get that shops sometimes have to close unexpectedly, but a simple phone call would have saved me a wasted trip, and a follow-up afterward would have gone a long way. Instead, total silence. Can't recommend based on this experience -- communication was nonexistent.

Didn't use them for repairs, but uhaul rental. Honest and trustworthy! Will help you out.read more

Mike is without a doubt the best mechanic in the area. Tessmans is an honest shop who isn't going…read moreto take a simple oil change and run up a bill lying about service you don't need. I recommend Tessmans to everyone.

Excellent service, extremely honest and very professional. The quality of service I received from…read morethe Ladies at the front desk to the technicians was spectacular. I would highly recommend this place of business to anyone. Thank you very much for everything you've done for me.

We brought our Mercedes E350 convertible to Coles in Ballston Spa, the Manager Randy greeted us and…read morefrom that point everything was better than we could have hoped. We decided to pay for the repair (bumper, trim etc) ourselves, got an estimate within a couple of hours and paid a deposit. Dropped the car off on Monday morning got an update text daily and picked it up today, Thursday. The car looks brand new, everything about our experience was a 10 and every employee greeted us with a smile. I would highly recommend Coles for body work !!

These guys are amazing. It's been a while since I took my car in, but I wanted to say thank you for…read moreworking with me and fixing my car. They went above and beyond to find a solution for me, when others may have not even attempted what they attempted. I'm so grateful.

Last of the true honest mechanics. Service was quick no extras, have referred several people all…read morewith the same outcome, great service at a very fair price. Mark T

Everyone needs a dependable vehicle. I believe you also need a dependable mechanic. You will find…read morethat at Dilorenzo's Automotive. They are car doctor's truly. They diagnose the issues and can figure out what your car needs and how to get it done. They are hard working and honest auto mechanics. They communicate well and will give you the best advice they have regarding your car. If you want your car up and running and in the best hands then bring it to Dilorenzo's!

had my brakes done here and the Rotors started skipping and going bad afree 10,000 miles. When I…read morebrought it in, they said that I would have to have my brakes done again because I wasn't DOWNSHIFTING my AUTOMATIC car.

I had been driving by this shop for years, had never went in…read more Recently I purchased a 1967 Mustang GTA S-code. Cosmetically it was perfect. It needed some work though to bring it to the next level with regards to maintenance. I stopped in and met Mike and his wife. They gave me a tour of the facility where I saw other high end classics that they were working on. I developed a real comfort level with Mike and decided to give him the job to help me finish the car. What a great decision! From the onset, Mike was nothing but honest and reputable. He told me from the beginning that if I wanted this car in a month, he was not the right man for the job. I told him to take all the time he needed, just do it right. Well after 4 months I received a call from Mike. The Stang was completed and ready to go home!!! When I got my bill for services I was surprised to no end! The bill was less than I budgeted for, and nothing was missed! Mike, thank you for such a fine job!! I haven't put 10 miles on it since you gave her back to me, but I am happy with what you did!!! I will be back with my other vehicles as well!!! Ed

It doesn't get any better than J & D. Always reliable and trustworty. Jerry, Dave and Mike are…read moreoutstanding. For example, AAA brought me gas on the Northway when I ran out...their tech put DIESEL in my gas car. AAA had to come back and tow it to J & D very earl on a Saturday morning. Jerry spent the whole day (thet are normally closed on Saturday) getting the diesel cleaned out and getting me running again, super customer service. - Jim N.

The kind of Service Station where the technicians are knowledgeable and honest. I brought a used…read morecar I was thinking about buying in for evaluation. They could have made a bundle on the work it needed, but instead they strongly advised against buying it. I trust their recommendations and work.