From the initial estimate to the repair of my bumper on my Mercedes Benz 2023 they were…read moreknowledgeable, professional, affordable, friendly and answered all my questions and actually got the service done in a timely manner. I'm so impressed. Definitely my new go to. Thank you, guys

--------------------- What Happened:…read more --------------------- Winter storm damage from a falling tree branch (windshield area and frame). --------------------- Their Estimate: --------------------- $3,985.17 (preliminary estimate grand total) Comparable Estimate: $375.00 for "Front Windshield and Frame." --------------------- Bottom Line: --------------------- I would not recommend this shop if you are trying to avoid being overcharged. --------------------- Full Details: --------------------- During a recent winter storm, a tree branch fell onto my vehicle and damaged the windshield area and surrounding frame. I brought my 2009 Chevy Malibu in for an estimate because I wanted the frame addressed, the windshield repaired/replaced as appropriate, and the affected area repainted. J Smitty Automotive provided a preliminary estimate with a Grand Total of $3,985.17. For context, I purchased this vehicle for approximately $6,000, so being quoted nearly $4,000 for the repair was not reasonable to me. What left the interaction with a bad impression was that there was no attempt to recommend a more cost-effective path forward or explain alternatives - only a very high estimate. I then obtained another written estimate elsewhere for the same problem area ("Front Windshield and Frame") totaling $375.00, which I found far more reasonable. To avoid any confusion: the repairs shown in my before - and - after photos were NOT performed by J Smitty Automotive; they were completed by the other shop after I declined this estimate. Based on this experience, I would not recommend proceeding here unless you are comfortable with a risk of significantly inflated pricing.

Ankers has now been providing consistent quality car for my household vehicles for years at this…read morepoint. We feel very fortunate that we have access to such a trustworthy and effective shop. In addition to some of the specifics mentioned in my previous review (see below), there have been several instances where Ankers could have just recommended the more expensive route to fix something, but chose to allow us to make an informed decision by trying alternatives or doing things incrementally so that it could be determined if a smaller fix would suffice. All this without sacrificing the integrity of the car, though. It is such a relief to know you are going to receive competent and honest work on one of the major financial investments you make: your vehicle. I can't recommend them highly enough.

We go to Ankers regularly to service our (gracefully) aging Prius v. I have found them to be…read morehonest, reasonable on pricing, and especially good for moderate to major repairs. They recently did an excellent bumper replacement - painting the day before so it only took a few hours.

He has done three repair jobs for me and is just delightful to work with. He tries to save the…read morecustomer money if at all possible.

Tony and crew are amazing when it comes to body work and repairs! a perfect match in color and…read morefactory like new finish! This is not the first time we have used Tony and I thought I should share how amazing he and his experts are. Great estimates, great service, great to do business with. He now has a lifetime customer!

I'm a repeat customer of Kaiser's Body Shop and I'm always amazed as to how professional, courteous…read moreand friendly Steve and the entire staff are. The work done on my truck, not only is extremely well done, but they are proud and caring about their workmanship. They truly want you to be happy with the finished product...and there is NO way you wouldn't be. They also find the most reasonable/cost effective way to service your vehicle. I highly recommend Kaiser's---they go out of their way to make sure you are satisfied. Thank you...you guys are the best!! Mary K.

This Shop is absolutely fantastic. I could go on for ever on how great their service is. I have…read morebrought my vehicle over for both minor and major body work. Each time, my car comes out like it is brand new. To me it even looks better! The employees are great. They are willing to work with you on anything. If you want anything done or taken care of, they will handle all of it. Both of my repairs were due to accidents and I never had to worry about a thing. Everything always looks and functions perfectly. No issues at all in regards to how the new parts look in relation to the rest of the car. I can get very attached to my car and I am always a bit nervous taking it anywhere Hopefully, I will not need any more repairs but if I do I will be back. If anyone I know needs repairs, I will tell them to go here.

I've trusted Primeau's with my vehicle for one year now…read more They're reliable, professional and trustworthy, which can be difficult when it comes to finding a mechanic. They're family-owned and operated, which is also unique, and they always recommend only the necessary things your vehicle needs. Even if you think it's one thing, they're quick to let you know if it's not. One thing to note is that their hours of operation are Monday through Thursday. If you're in need of a reliable mechanic, give Primeau's a call!

Quality, care, and excellence in all the family does for accident victims…read more Sheila and her boys run a wonderful, honest, caring auto body shop. Please shop this body repair company, one you can trust!! Geraldine of Latham, NY

If you are looking to have undercoating for your vehicle, your search, ends Here!…read more Kory and Shelby, operate this family owned business which they purchased from Shelby's father, who established it following his retirement from the United States Marshal Service. And Kory is a Navy Veteran himself. They operate their business with superior Honesty and Integrity. Being a military veteran and retiree, they gave me a ten percent discount on the cost of the undercoating for my son's Jeep Compass. Plus a voucher for three free car washes. They quickly respond to your calls or texts, and provide updates if they encounter any hiccups or issues. In this day and age, it is rare to leave a service business and NOT feel like you have to some measure, been screwed. That Won't happen here! I Highly Recommend, THIS, The WORKS, at 2 Anderson Drive, in Albany!

What a great job they did on my 2025 Genesis GV-80 with matte finish. I never owned a car with a…read morematte finish. A little nervous about all the dos and don'ts. They recommended a ceramic coat. Scheduling was easy, and they were able to apply within one day. Didn't wash for two weeks. Which was hard with all the tree sap and bird crap on the car. When the time came, I sprayed with only water. Everything slid right off. The car looked spotless. Very happy that I took their recommendation. I recommend them and a ceramic coating without hesitation.

This place was recommended to me so I had good expectations. They gave me an estimate to fix my…read moreson's car- I don't know if it was a good price as I did not shop around as I was going through cancer treatment. They mentioned they had a military discount- for a $4000 plus bill I think it was maybe $100- so around 2%. The repair seemed ok-hood and driver front damage. Weeks later, I realized they never installed nor returned the sticker to hold the hood up. Again, I was going through chemotherapy so I was not checking and my son never mentioned anything. Today, months later, I was going to add some hood hydraulic struts as the only way to keep the hood open safely is with someone holding it. To install the struts, you have to remove two bolts that hold the hood to the hinge and the secure the strut hardware. Both bolts sheared when I went to remove them with a regular 1/2 drive ratchet- remember I am recovering from chemo and radiation so I probably have the strength of a 14 year old right now. The hood would have been removed and repaired and then reinstalled with the bolting and I assume tightened with an impact to the point where they can never be used again. This is a 12 mm ( about 1/2 inch head) and was way overtorqued to the point that they both sheared from normal hand removal. I now have to extract the two broken bolts before I can continue. The videos for the hydraulic struts demonstrate that they can be installed in minutes. I am going to have to extract two bolts with someone holding the hood- what a sh*tshow. Also, my son's car had some normal scratches that could have been easily buffed out. They did not buff these out. I have never seen that before from an auto body shop. Overall, I would say the repair was below average especially since they kept the hood support. I would not recommend this place.

I've been coming here for over a decade, and there's nothing better in the Capital District…read more There's a reason why they've been around so long. Top notch work, excellent service, and fair prices.

I HIGHLY recommend this business. John was incredibly helpful throughout the entire process and…read moreeducated me along the way. He truly advocates for you with the insurance companies and makes you feel like you're in great hands. He was honest and friendly and always called me back in a timely manner. The repair was fast and wonderfully done. If I ever need auto service again, you can bet this is where I'll go.

John not only does great work but is fair and will educate you every step of the process. You…read morewon't regret going to Capitaland Auto Body.H