Went in to get a vehicle repair quote for a minor collision. They gave me a decent quote and told…read moreme they are three weeks out on their schedule. A week before my appointment they called me and told me due to recent "drop-ins" they'd have to push me back another month. This company clearly does not understand customer service, they already had my parts, the insurance money, everything ready to go. Yet they chose to push my appointment out because there were other "high value" jobs that JUST SHOWED UP. I've had other friends come here and also had very poor experience as well, let's just say, if you go here prepare to get swindled.

Our daughter's first vehicle (used) was damaged by a side impact collision. It was very near the…read morestage of damage that it might have been "totaled" by the insurance company. This shop worked with the insurance company and although the damage was severe they safely and completely repaired the vehicle. They kept us in constant contact at each stage via text and while the work took slightly longer than estimated the vehicle was safely repaired to looking great again. Highly recommend body shop !

My car needed body work after hitting a deer. The deer was fine but not my Camry. Ron gave me a…read morefair estimate and provided details on what was being done. The car looks brand new. Better than when I bought it new. No joke. Very impressive work, and professionally run business!

Ron did a wonderful job fixing a dent in the back of my Range Rover. It was a good size dent that…read morerequired painting. Ron had the work done in 2 days and came in around $200 cheaper than 2 other local places I quoted with. When I picked the car up he had also touched up my drivers side mirror which had a chip of paint missing. The car was also washed and looked great. I would trust Ron to do any bodywork on my vehicle. This is the kind of place you hope you never need to use, but if I do need any body work done in the future Ron has my trust and business.

Someone T-boned the side of my brand new truck in a parking lot. I cannot give Midnight Oil Speed…read more& Body a high enough rating! Brandon, the owner was fabulous and explained the whole process and kept me updated throughout the repairs. His team got it done in the window they said they would, and worked with my insurance company throughout. I have an second vehicle that has been into other body shops for repairs over the years and the results have been very disappointing. It's been a few months now since the repairs were done and zero issues. You never know that it even happened (and isn't that how it should be?!) What a top notch business! Thank you Brandon & Team for taking care of my ride like it was your own!

VERY knowledgeable and friendly. They explain the whole process and give option to fit your needs…read more They had our car in and out in three days, had the whole bumper and driver side headlight replaced and repainted. They also went above and beyond by detailing the whole inside and washing our car.

Jim fixed some rust and paintwork on my 01 gmc yukon. He did a great job and my truck looks brand…read morenew. He replaced the hood, painted it, and had it done within a week. Almost a year later it still looks brand new. Would reccomend!

I paid $1000 cash to have three rust spots repaired on my Durango. And now, less than a month later…read morethere are bubbles in the paint. I was informed by the owner that "the repair wont last" but c'mon! $1000 for a repair that is already failing?

I went in for an estimate after I was rear ended in my new car. The staff were super friendly and…read morehelpful. When I dropped my car off they set clear expectations and then communicated regularly via text so I could track the repair process and price. They even helped coordinate my rental car with a local shop. My vehicle was fixed faster than expected and the service along the way was top notch!! If you need a major repair after a collision, go to Caliber!

To Whom It May Concern,…read more I am writing to formally express my concern and dissatisfaction with the handling of repairs to my vehicle following a recent rear-end collision. The car was brought to your facility after the accident, and the repair process was initiated with what I was told would be a thorough inspection. However, I find it extremely troubling that despite the collision being forceful enough to trigger safety features (including front-end deployment systems), no inspection of the front of the vehicle was performed. This lack of inspection raises serious concerns about the thoroughness and completeness of the repair and safety evaluation. Since receiving my vehicle back, I have experienced significant issues, including loose steering and a malfunctioning steering wheel lock mechanism--problems that were not present prior to the accident. When I brought this to your attention, I was told that a rear-end collision "could never have caused" these issues. This statement seems dismissive, especially considering the safety systems were triggered and there was no inspection conducted on the front of the vehicle to rule out any related damage. I am requesting the following: A complete re-evaluation of my vehicle, including front-end systems and steering components. A written report detailing what was and was not inspected during the initial assessment. Assurance that all safety-related systems are functioning as designed and that my vehicle is safe to operate. Please consider this a serious matter of both vehicle integrity and driver safety. If this issue is not addressed promptly and professionally, I will have no choice but to escalate the matter through the appropriate consumer protection and insurance channels. I am writing to file a formal complaint regarding the recent handling of my auto claim and subsequent vehicle repairs conducted by Caliber Collision, which was authorized or recommended by your company following a rear-end collision. Despite the significant impact and the activation of front-end safety features (such as [list any known features: airbags, sensors, etc.]), the repair facility failed to inspect or assess potential front-end damage. As a result, serious mechanical issues have since developed, including loose steering and a malfunctioning steering wheel lock mechanism--problems that were not present before the collision. Caliber Collision dismissed the possibility that the accident caused this damage without even performing an evaluation of the front-end systems. This failure has left me with a vehicle that feels unsafe to drive and improperly repaired. Resolution Requested: I am requesting that your company authorize and cover: A full, independent inspection of the vehicle's front-end and steering systems. All necessary repairs resulting from the accident-related damage that was overlooked during the original assessment. Any associated costs due to the incomplete and inadequate repairs. As a policyholder, I believe I am entitled to a full restoration of my vehicle to pre-accident condition. I trusted the referral to Caliber Collision and expected that your company would ensure proper handling of the claim and repairs. I ask that you address this matter promptly and fairly. Please confirm receipt of this complaint and provide an update within [10] business days. I am happy to provide supporting documentation, photos, or schedule a reinspection at your request. I

We have an older car and Lussier's has done a great job keeping it in solid shape and on the road,…read moreand when we bought a newer used car, they did a full inspection for us on short notice and gave us all of the info we needed to make an informed purchase. So happy to have found them when we moved to the Capital Region.

Great shop, Great people, Lussiers got my car done in just a few days time. They are where I send…read moreeveryone for collision and mechanical services. Because Lussiers can take care of anything mechanical or collision repair wise. They put out fantastic work for great prices, and I will continue to praise and recommend this shop.