I regularly review restaurants and forget to provide feedback for other businesses. Garvey Hyundai deserves to be mentioned. This dealership has been my go-to for recalls for my beloved Hyundai Tucson. I did not purchase my vehicle here but I will check them first when the time comes to replace my current vehicle (which I love!). The service area is immaculate! You could eat off the floor in the spacious and comfortable waiting room which, by the way, has a nice selection of coffee, tea and soft drinks ... plusa popcorn machine! Everyone I have had contact with has been helpful, whether on the telephone or in person. Lou M. took care of me when I brought my Tucson in for a recall. Very friendly, and the level of customer service is noteworthy. I highly recommend Garvey Hyundai. read more

I had an excellent experience with Allen Loomis and thank you for sending my Hyundai package and thank you for taking time with me.ill give this Hyundai dealership a solid A read more

New problem; paint is peeling from the roof and hood in small chards right down to the bare metal. This is on the manufacturing, not the dealership but think again about buying one of these cars. Researched the issue and it seems to be a big problem for Hyundai car owners. Multiple reviews have also said that corporate headquarters has no interest in resolving the problem as their 3yr/36,000 warrantee has expired. Unfortunately, the paint begins to peel after 3 years. This is a problem that you don't want as it leads to premature rusting. UGH! read more

1) I discovered a crack in my windshield as I drove home after my purchase. When I contacted the sales person the asked "How fast were you driving". Windshield failed and was replaced. Garvey didn't care. 2) They did not put my new registration sticker on the new car. Instead, they very carefully removed the registration sticker from one of the cars I traded in. Today I was pulled over for a traffic infraction and my car was impounded as the registration was for a different vehicle. read more

Garvey did some warranty work for me a year ago and it was great. Now Hyundai has finally agreed to cover the peeling paint under warranty. I called Garvey, and it was 6 weeks before they could even LOOK at it. When I arrived, I was ignored by 3 service reps for 90 seconds. It's like I was invisible. One finally offered to help. I got the car looked at but was told they couldn't get to it for MONTHS. By then, the warranty would be expired. They sent me to Lia, who completed the work the next week. WTF is wrong with Garvey? read more

ordered a part via their online website shophyundai and they seem to be selling things they do not have. it had been over a week since i paid and no shipping has been done. also had to contact them multiple times via phone (no answer) and online messaging and all i got is 1 reply telling me that they will give me shipping update when it ships. had to ask paypal for refund. bunch of dishonest people...well, i should have expected this from a stealership... ADD Andrew, you are such a liar. I ordered the item December 15th, I got a reply from Molly Adames on December 19th that it wasnt shipped yet. I cancelled December 20th. I ordered from ebay on December 21st, and I did not realize it was from your stupid dealership and it was shipped December 23rd. So, what happened to you being inundated with items to be shipped before christmas? So just for your lie, your ebay account also gets a negative. read more

The sales person was excellent. If it wasn't for her, I would have walked away from the deal. The manager was terrible. The deal kept changing and I felt like I was being nickel and dimed to death. We finally agreed to a deal but I would never go back there. Terrible experience. There are much nicer dealerships to work with. read more

What an amazing experience I had purchasing my Hyundai Tuscon yesterday at Garvey Hyundai-- I had purchased a Tuscon in 2007 so my second time with Garvey. My salesperson Christine Yoon, although a newbie at Garvey( they are lucky to have her)--acted like a seasoned professional-- polished and poised--. I knew from my first phone contact with her it was going to be a great experience! We connected immediately! 30 hours later we closed the deal-- Christine spent a great deal of time going over the many features of my new car! I feel lucky to have met her-- the new car purchase was just a bonus!! read more

My 20 year old daughter bought her first newer car from Garvey Hyundai. It was a 20 ford eco sport. I found out that alot of newer vehicles do not come equipped with spare tires, which blows my mind, but the do some with a patch kit. Except since it wasn't a new car purchase the didn't even bother to check if everything was in the kit. A patch kit is less than 20 bucks for a large kit. And they couldn't be bothered to replace what was missing. read more

After several months of doing exhaustive searches and research, I landed on Garvey Hyundai for a few reasons: 1) When, during a chip shortage, all dealerships in the tri-state area have been charging 10k+ over the MSRP, Garvey remained dedicated to it's customers over a cheap shot for profiting on people's hardships and charged the regular MSRP 2) Great reviews 3) I was able to get the car of my (realistic) dreams in about 6 weeks, when many people were on wait lists several months long Mostly, I was attracted to Garvey's commitment to customer service. Not only did they offer the car I wanted at MSRP, they gave money off of it! It was a well worth-it 3-hour drive from NYC but I was able to score my prized 2022 Hyundai Tucson Limited trim Plug-In Hybrid Vehicle (PHEV). The saleswoman who helped me was Sam, and was always upfront and kind, let alone ridiculously responsive. Seemingly no matter what time I emailed or texted, she was responding basically before I could even hit "send". The only reason for docking a star is that I wish stain-proofing the interior was included. I mean it's pretty much necessary, right? But in the end, I am extremely happy with my purchase! read more

Thank You to Jesse Maiolo for a great experience at Garvey Hyundai! I leased a 2024 Hyundai Tucson today and now I have room for my new baby!! Jesse was patient and answered all of my questions and gave me tons of helpful info! read more

Worked with Jesse Maiolo in sales. Even in this crazy car market, they sold at MSRP with zero nonsense charges, protection packages, or other bait and switch type markups. I was able to handle nearly the entire transaction over email and car arrived sooner than expected. Coming from higher end brands, I didn't have high expectations for the sales process but it was as good or better than other luxury makes. Would highly recommend contacting Jesse if you're interested in a Hyundai! read more

Garvey Hyundai - 2022 Santa Fe - Car Dealers Near Me - Queensbury, New York

They do not research warranties. They also do not not follow them. My car was brought in an was told the steering was broken under warranty. When my husband brought it in they said that it was my steering and it would cost 6500 dollars My husband showed them the recall ( which they were pissed to be shown) They then stated that they would fix it in 3 stages. If they put the 1 part in and I quote" If It Happens Again " bring it back?? Scary.... Then we'll go to step 2 Then I did bring it back after stating that it doesn't drive anywhere as smooth as it did... instead of doing step 2 they said my car was fine and I wasn't used to the new part. WTH! MAKE SURE YOU CHECK YOUR WARRANTY!!!!!!!! read more

We bought a 2018 Hyundai Sonata SEL in 2021.....have talked to their service dept. twice and must say they were rather rude....have 2 extended warranties which are apparently worthless....don't seem to cover much at all read more

Car buying is one of my absolute least favorite things to do but I had a great experience at Garvey Hyundai! Bill Albrecht was so easy to work with, especially during the current pandemic situation. He was willing to work with me on a price for a new vehicle and a trade and in the end I made a great deal for a great Hyundai Tucson! I would recommend Bill and Garvey to anyone who is looking to shop for a new vehicle!! Thank You!! read more

Garvey Hyundai - Car Dealers Near Me - Queensbury, New York

6th vehicle I've purchased, destiny made it smooth and easy. Great experience as always

Thank you for your awesome service. My car runs like new and gas mileage is great. So happy I found you. Will be back for my oil change.

This is my second time buying a car from Bill Albrecht, and my husband just bought his car with Bill. He never fails to exceed our expectations. He took the time to understand what I was looking for and find the best car for my needs. This dealership has made buying a car the easiest I've ever had. I recommend Bill especially, he is very patient and listens to your needs. He always has time for my husband and I whenever we stop in. Highly recommend! Erika read more

this place is a total rip off. They hid all problems with the vehicle and any claims of repairs they did were lies. Their warranties are a joke. Don't go here. read more

We purchased a Genesis GV-70 with the assistance of Mark Goodwin. We found Mark to be easy to talk with and very helpful in finding the right match for our needs. We found the buying process to be a comfortable, efficient experience. We will certainly consult Mark again the next time we are in the market for a new car. read more

Garvey Hyundai - Genesis GV-70 - Car Dealers Near Me - Queensbury, New York

Terry Gorton and all of the Garvey Hyundai staff were great to deal with. Terry was friendly and informative, compared to many of the other pushy salesmen we dealt with during our search for a new car. He took the time to answer all of our questions and test drive the Tucson on multiple occasions. He returned all of my calls in a timely manner and always kept us up to date on the arrival of our new vehicle. We look forward to leasing our next car from Terry again in the future. read more

"Excellent Service. 90% of the Purchase made on phone.. Thank you!!!" Sam ( Samara ) has been wonderful to us with the whole process of purchasing the vehicle at Garvey Hyundai. She is very well equipped with knowledge on every aspect of Vehicle purchase. We selected the vehicle we liked on the website as we lived an hour far. We have been provided with all the information needed on the phone to decide on the vehicle/ Trim and all the incentives available at dealership. The auto loan from Hyundai motors got approved online and  a small deposit made on the phone to hold the vehicle to be picked up on the weekend. All the documentation was ready when we arrived at the dealership and took the vehicle for the spin, In and out about an hour.  Everything went smooth. Very friendly and helped us with with every question we had. We will definitely Recommend buying a car from Garvey Hyundai, Queensbury. No BS experience!!! read more

We purchased a new car from Mark Goodwin. Mark was very knowledgeable about the features of the car and made the process fast and easy. We would highly recommend Mark. read more

My wife and I have acquired our last five vehicles from Garvey Hyundai. Most recently, during the COVID-19 pandemic. I was completely impressed with the precautions taken to protect all involved but yet be able to provide services for those in need. I am also very pleased with the staff as they spent whatever time needed to make sure we got the deal that we wanted. We had expectations of what we wanted and what we wanted to pay and the Garvey team came through above and beyond from what we had expected with not one ounce of pressure. read more

I purchased a used vehicle, along with the extended warranty on the vehicle. Was looked directly in the eye by Don C. and was told warranty was "Better than warranties on the new vehicles". He repeated over and over BUMPER to BUMPER coverage! Boy was this the biggest lie ever!!!! Had a couple engine issues with the vehicle - one of which I was told "We will have to call and see if it is covered."- Like What! Corrine in service department was very unprofessional and quite rude to me during this time. Was also told that the service department does not always know who purchases the extended warranty- how is extended warranty information that a customer pays for NOT passed on to the "SERVICE" Department! BOTTOM LINE- DON'T FALL FOR THE EXTENDED WARRANTY BY HIM OR ANYONE ELSE! I would suggest making them work and provide you in writing with EVERYTHING that is covered and EXACTLY what is not covered - LIKE ANY DIAGNOSTICS to see what and where the problem is! DON'T TAKE THEIR WORD! They will try to charge you an amount like $5,000.00 with a $200.00 deductible - LAUGH AT HIM PLEASE! DON'T DO IT! I quickly got him to drop it to $2,000.00 with a $50.00 deductible. Had oil change done by them and NOPE- not even a sticker in my window showing when the next one is due- must be they don't want me back - no worries- I am now working on a couple of things ... 1. Spreading this information to my friends and family regarding my experience with Garvey to all I know, and having them do the same and 2. Getting a TOYOTA!! DON'T DO IT PEOPLE - DON"T DO IT! GARVEY DOESN'T GET IT!!! I RATE THEM A 0 (wont even bother with the star)! read more

Heather is a great sales person. My husband and I were nervous about buying a car because we didn't want to be pressured into anything and we're relieved that we never were. Heather was super helpful with choosing the car we wanted and kept us updated about when the car would arrive. Then when it came time for paperwork it was quick and painless. We would definitely recommend Garvey's to anyone looking for a new car. read more

I was in the market to buy a new car. I just didn't know what I wanted but knew it had to be a sedan. After test driving many, I was bending towards a Toyota Camry. My husband and I decided to make a trip towards Glens Falls/Queensbury area to test drive one again. Funny thing, we ended up missing the Toyota dealer so I said well I'd like to test drive a Hyundai Sonata since I had had one in the past. Stopped at Garvey Hyundai Queensbury to test drive the new hybrid Sonata. Once I sat in the car, I loved it! My salesman was Jesse Maiolo. It was a GREAT experience right from the get go. Jesse was very attentive to exactly what I wanted as I had told him that it'll probably be my last car. What a nice man. He is personable, intelligent, funny and has a smile like my grandson. That car I loved so much happened to be a lemon. Not on ANY PART of Garvey but the Hyundai factory. They tried to fix the problem and in the meantime, gave me a loaner and even paid my first car payment. While I was waiting for the original one to be fixed, Jesse found me another car EXACTLY like the original one. And I love it! I went down and filled out the new paperwork and low and behold I now have my new car. Such an easy transaction. If I do end up ever buying another car, I'll go back to Jesse at Garvey Hyundai. I'll tell you that we have a local Hyundai dealer but I don't care for their service so I will travel 102 miles one way to get the BEST service. I want to thank Brad in the service department also for being kind and diligent because he didn't want me driving a faulty car (the lemon mentioned above). This dealership is very caring about their customers. Thank you again for your kindness. Maybe give Jesse and Brad raises! read more

I have nothing but good things to say about the service we received at Garvey Hyundai. We worked with Bill Albrecht in sales and he made everything extremely easy and stress free. We went in last week and met with Bill to test drive different cars. Once we made a decision on a car and signed the paperwork, we were told the car would be shipped and delivered by Friday, 9/2. We got a call on Saturday, 8/27 that our car was delivered and ready to be picked up! Overall, we had a great experience during this crazy time to buy a car. Thank you Bill!! read more

Mark Goodwin did an awesome job in educating us with the advantage of the new 2020 Sante Fe. We did our shopping and looked at Honda and Subaru, both brands we have enjoyed in the past, but this car had everything. ALL of the safety features we wanted, (standard) and it passed all the safety testing for the size vehicles. They had a good selection in the lot and a great purchase or lease option. All in all, we would highly recommend Mark and Garvey. If you are looking for a new car, give Hyundai a chance to woo you to a new Hyundai. read more

This has to be one of the most dishonest car dealerships I've ever dealt with, my girlfriend bought a beautiful kitted 2022 Hyundai Sonata with red details. She and the sales rep test drove the vehicle and whilst in conversation my girlfriend asked if everything on this car was included in the buy, she responded yes and they proceeded with the sale. There were a few things that needed to be fixed and touched up and they stated the car would not pass NY state inspection with its after market duel exhaust, she understood had them put the stock one back on and carried on. When the car was delivered she opens the trunk to find the after market rims that were originally on the car before the change, but she was missing bolts for the after market rims and also missing the after market duel exhaust. She makes a phone call only to be told "it's in there" and when pictures were sent that it was not in or on the vehicle the sales rep said "i'll have to ask service and i'll get back to you". They then tell my girlfriend 3 different SKETCHY lies. 1. It's somewhere in the shop they can't find it 2. They said " it's a 20$ part you can get anywhere" 3. NY state won't allow you to have it on your vehicle because its "illegal" Then they finally tell her it has been shipped out.. they took a part of her vehicle without her verbal or written consent and sold it and shipped it somewhere else. She has made multiple phone calls with no return. Makes an appearance only to have to call the police to have the receipt paper work handed over because the manager REFUSED to give it to her THE OWNER OF THE VEHICLE. The sales rep also said she cannot further discuss the issue nor can the service manager. They have been dishonest, unfair and uncooperative about this whole process when they could have just been genuine and honest from the beginning and explained the situation. All she was looking for was why it was just sold without her consent and where is it. They caused this entire problem themselves. All it took was the truth ,instead they want to be DIRTY GRIMY LIARS and sell a whole part off of someone else's car, profit off of it and also cause a whole issue for no reason. This place definitely has some sketchy sh*t going on and they are having employees cover it up. This is not how you run an honest business! DO BETTER GARVEY HYUNDAI!!! DO NOT WASTE YOUR TIME HERE! P.S this was a trade-in vehicle that THEY accepted with after market parts read more

Horrible experience! Bought a certified vehicle here. Vehicle made noise under body off and on and rolled 1-2 feet when put in park. Service dept said nothing was wrong. Almost ran over my kid with the problem, went back, was assured, that they would take care of it. Was supposed to get even trade, got $10,000 upside down, with another vehicle with multiple issues. When I spoke to manager, "Shane", he stated that they'd sell me another car, but, couldn't do anything about the problems that I had. I'm so done with this dealership!! Strike 3 you're out!! read more

Great experience changing over leases from downstate NY to Garvey Hyundai. Great sales associate experience who wasn't pushy and also didn't unnecessarily drag out the process. read more

I purchased my car there, both service and the whole experience has been excellent , probably stay with them for my next upgrade. Efficiency is a lost art, not at Garvey! read more

Don't buy a car from them as their maintenance department is absolutely awful. My car has been having issues and its a known issue that is covered under warranty but they won't fix it. I now have a useless $24k hunk of metal. Worst maintenance department. read more

I wanted to wait until the entire process had been completed before leaving a review and though I did buy a car here I would not recommend them. Chip was my car sales man. He was unprofessional, unable to answer the most basic questions about the car, not very responsive and just generally didn't seem to care or put any effort into his job. read more

i was consider to buy a g 90 and went to their website to request a testdrive. i filled out the form with my information. then i was asked to agree that they can use my personal information for marketing purposes, which i declined. so far so good. it turns out that you can not send a email without this consent. i find this unacceptable. so i never could submit my email, as a result we will not test drive thanks for apologizing, but this means you continue to force people to agree to be spammed on your website. as a matter of principle i dont do business with such companies. your choice on the website tells me all i need to know about your ethics and values read more

went in to get a key made as i locked mine in the trunk. They said sure no problem, was just under $20. Great! But it didnt work. FIVE TIMES it didnt work. As in FIVE TIMES the key that they gave me would not open the trunk. So by the time I spend the WHOLE DAY going back and forth....trying to get a key because my purse is in the trunk....along with my cash... they said oh well, we are closing...but wait...I still have no key. And they have my money. But they wont give it back because its saturday...apparently they will take your cash payment on saturday but they wont give you a cash refund on saturday. EVEN THOUGH I explained that I had a camp lodge full of young girls nearby, and really needed to get in the trunk....or at least get my cash back....no, they didn't care. So they leave, I call locksmith who says sure I can make you a key for $145, because by now, after hours. Called Garvey back said I needed a key code, got well what do you think we have, all the numbers for all the hyundais? Well no, but I think you have a computer smartypants. Asked for the number to Fuccillo, where I bought the car originally, got hung up on. Almost a month later, emailed them twice, STILL NO ANSWER, STILL NO REFUND. forget this place, go to Fuccillo in Albany. read more

Inexperienced....bad customer service, rude, Not knowledgeable AT ALL about their own brand...highly recommend you to go to another location to avoid a bad experience and a headache...Schenectady location is 100% better read more

Well I have to say I had a great experience buying a new car from Garvey Hyundai. I was at work all day and everything was done over the phone and all I had to do is go sign my paper work and pick up my new car! Thank you Mark Goodwin my sales person, Don who did an awesome job getting my loan and of course Marc Garvey. Oh yeah I got a 2018 Elantra!, LB read more

I recently purchased my car at Garvey. The service was excellent. They gave me a great deal and helped me get to know the car. you cannot beat the friendliness of the staff there. Garvey will treat you right and make sure you find the right car for your needs! read more