Amazing customer service and Amazing job on the repair, just amazing. Definitely a gem in Troy…read morewhen you need body work. Thanks

Excellent service at a very reasonable price. The car looks like new! I highly recommend.read more

Good work, pleasant and helpful staff. Hope to never have to see them again though LOLread more

I have used Caprara's Body Shop several times. Each time has been a pleasure and the quality of…read morework and the honesty of the owner are the hallmarks of this long established business. Bob treats customers as friends and takes care of all of the details. He runs a top quality shop with a stellar office staff and qualified and skilled technicians. The end result of their work is always exactly what you hoped it would be. Hard to find a business in today's world that does exactly what they say and are as honest as can be. You will never regret using Caprara's body work on your vehicle.

We have an older car and Lussier's has done a great job keeping it in solid shape and on the road,…read moreand when we bought a newer used car, they did a full inspection for us on short notice and gave us all of the info we needed to make an informed purchase. So happy to have found them when we moved to the Capital Region.

Great shop, Great people, Lussiers got my car done in just a few days time. They are where I send…read moreeveryone for collision and mechanical services. Because Lussiers can take care of anything mechanical or collision repair wise. They put out fantastic work for great prices, and I will continue to praise and recommend this shop.

I contacted Green Island Auto Body based on a recommendation and I'm glad I did. The customer…read moreservice was excellent. Kristina was attentive, friendly and professional. Jack and Kam who worked on my car were professional, warm and cared about the outcome. I am thrilled with the results. It was an excellent experience and value. I highly recommend this business!

This place does great work and they are so friendly. The environment is warm and welcoming and not…read moreintimidating like some other shops. The receptionist made everything easy and smooth and was always smiling. I've taken my car here twice and both times it looked better than before. They are also willing to work with insurance quotes and don't give a hard time about anything! One place said it would take 5+ days to repair my bumper, but Clint had it done in 2. Excellent shop, only 10 minutes north of downtown Albany.

This was the worst auto repair experience I've ever had, and it ended up costing me nearly $500…read moreout-of-pocket because of their repeated delays and dishonesty. During my first visit, they told me the car would be ready on a specific date--then delayed it three separate times. Each time, Andrew told me over the phone that they were "just finishing up," only for the car to not be ready at all. He said it repeatedly, and when I finally called him out for giving the same line every time, he flat-out lied and claimed he never said it. That delay pushed my rental past what insurance would cover, and I ended up having to pay nearly $500 myself--money I never would've spent if they'd stuck to their original timeline. They left glass from the broken windshield all over the dash and in the vents. When I drove the car home glass was falling on me while driving. Then I had to bring the car back because the job wasn't even done right. They told my mom when she was dropping it off that the missing splash guard underneath the car was my fault, claiming I must've hit something (which I didn't). The truth is, they simply didn't reinstall it during the original repair and then lied to cover it up. For the second visit, they told me the car would be done the next day, it wasn't. Then said it would be ready by 2PM the day after. No one called me with an update, so I went there at 4PM when I got out of work. When I calmly asked why it wasn't ready, the woman at the desk started screaming at me to sit down "NOW!"--completely unprofessional and aggressive behavior. They handed me my key and said my car was outside--but it wasn't. Another customer actually helped me find it. I was speaking with her when Andrew the mechanic walked over to me I told him to get away from me and that he's a liar. Andrew then started screaming at me to leave, and another man came outside yelling that I wasn't welcome on the lot. When I said I was leaving and I didn't want to be on their lot, they threatened to call the police. Over their mistake. I was calm and patient for weeks, but the moment I stood up for myself, they became abusive. This shop wasted my time, cost me money, and treated me like I didn't deserve basic respect. They are obviously the type of mechanics to walk all over you and lie and break things that weren't broken to begin with so you have to go back. If Progressive continues to recommend this location, that says a lot about their standards too. If you want honest, competent repairs--and to be treated like a human being--stay far away from Caliber Collision on 7 Oakwood Ave.

I just had my Honda fixed here. Everything was fast and easy! I filed my claim 10/2, was in the…read moreshop 10/4 and today 10/13 they were done. When I dropped off my car it was first thing in the morning, before coffee, still upheld great customer service, even with my short half asleep answers. Everyone was patient, kind, and helpful!! I got my rental car there at the same time I dropped off my car and was able to return my rental there at the same time I picked up my car. It made things much easier. I would suggest them to anyone who needed services they offered. Hopefully I never need their services again, but if I do, I'd be happy to return, not just for their excellent customer service, but my car looks great!!