It was probably about a year ago that I went here. They did everything right. Without getting into…read moredetails, they know what they are doing and they will do it right the first time. The only thing that makes it a three star for me was the prices. I understand that everything is expensive now but that is a total cop out reason to justify hosing people. If you just want it done right and don't care about the cost, there is no better place around

Disbrow gave me $300 for my Eurovan telling me that it was not repairable…read more I drove past that Eurovan in Saratoga Springs this weekend. You cannot tell me that was not my 2003 Eurovan Weekender with a trailer hitch, Disbrow. What a crooked operation.

Great experience! I decided to get snow tires this year since I do so much driving for work. The…read moremanager was simply fantastic and she provided all relevant information and communicated appropriately about when the tires would arrive and how long it would take for them to get installed. I thought that my regular tires were pretty worn out and assumed that I would need a whole new set after I took off my "snowies". They said that my tires were in good condition and that I wouldn't need new ones right away. It would have been very easy for them to tell me that my tires were a mess so they could upsell me. They didn't do that. Clearly, this is an honest business with hard workers. The manager is very engaged and interested in making sure that customers are happy. I did not expect to have such a positive experience getting new tires. I will return in the future.

Incredibly nice people who helped me out immediately. Will be coming back for any tire service in…read morethe future!

Best Auto Service in the entire Capital District....bar none!…read more I was in a terrible bind and under severe time constraints, and Jim's Service Center took our car right in and got us back on the road in 30 minutes. They didn't even think about charging us for any premium rush service either, but I couldn't help giving them double for their trouble...especially since no other Shop in the area even gave a hoot about our dire situation. This is our new Auto Service Center whenever we need to get something fixed. Thank God for Jim's Service Center!

I recently had a bit of service done on my hi-mileage Nissan. Mount Snow Tires, Rear Brakes,…read moreHeater Blower replacement and an Inspection. This was over a two week period and a couple of different appointments. Very happy with all the work they did. Done in a timely manner and all quotes were fair and honored. In fact the heater blower motor replacement was actually about $100. under the quote. Very happy with their service!

Really fast service and very friendly staff, went in for an oil change and was satisfied with the…read morewait time as well as the price. Will be coming back!

Absolutely horrendous customer service at Malta location. DO NOT WASTE YOUR TIME. Was met with the…read morerudest "manager" at drop off and after 3.5 hrs of my car left there (with an appt scheduled) and no one answering a phone for a status update, I went back at 6:40pm (closing is 7) to a locked door and the same man telling me "Oh well, too bad, I already closed out my drawer", and when I repeatedly told him it wasn't 7 yet and he had my keys to my car and I needed my car and he can't hold it from me, I then find out they never even did my service! No call, no update, closed early, withheld my keys, didn't complete my service, then when I became furious over his demeanor he chased me out from the bay calling me a "Karen" several times, told me "he doesn't care about this job" and threatened to call the cops. I. Wish. He. Had...Disgusting.

Having driven by Gil's Garage a countless number of times, I recently had some mechanical issues…read moreand thought to give them a try. When I called, they got me right in. After looking at my vehicle, they informed me of the problems and what needed to be done to correct it while explaining my options. I had a few questions and they where answered very politely and professionally. I had my vehicle back the next day and everything works like new again! Professional and customer service oriented from start to finish. GIVE THEM A CALL!!

When living in burnt hills some time ago, I owned a VW Westfalia. I took it to Gil's as they did…read morework on foreign cars. When I went to pick it up, it no longer had hydraulics in the hatchback. The vehicle was locked at night so I knew noone took them except one of the mechanics or Gil's needed some. I truly resent that we were so low on cash and were taken advantage of.

Still so amazing. Everyone is so friendly and I always love hearing them laugh amongst each other…read more Andrew, I think his name is, is the one I always seem to get and he isn't pushy, helps his team out even if he's in the middle of doing something and knows what he's talking about. I'm always comfortable around him. I don't recommend going right when they open because everyone always has the same idea and the line is way longer. I'd go around 2pm. It was EMPTY when I went. It took me longer to drive there than to get the actual oil change. It was so awesome and convenient. Anyway, I feel like I'll only ever have nice things to say about this place :)

Liars with misinformation wasting my time. I was told I could come in to get an inspection and when…read moreI arrived, I was informed that that the inspector guy "is not here today". I had called the "local" number and spoke to a man about a state inspection for my truck. He told me (at 10:30 AM) that his inspection guy was there till 12. I said I could be there in 15 to 20 minutes. would that be OK. He said yes, and there was currently a 20 minute wait. I asked him if he was actually at the location, because it sounded like a call center. He said yes this is the Maple Avenue location. He was lying and I wasted my time going there because when I arrived, I was told there was no one available that day to do inspections, and they had not received any calls yet that day. Thank God I didn't drive a half hour to get there, and was able to go to Jiffy Lube to get my inspection. I will never use Valvoline again.

Jiffy? Seriously? Not even close. Been sitting in line now for close to 2 1/2 hours. I'm stuck in a…read moreline behind a bay with a commercial truck that they've been working on now easily for two hours. A commercial truck, at Jiffy Lube. While I sit, other cars in the line next to me who arrived long after I arrived I've been taken in. When I ask their excuses, we only have three guys working, which means they're working on one car at a time...... at Jiffy Lube........ in busy Saratoga. What a freaking joke this place is.

I have been to dozens of Jiffy Lubes all across the U.S. and I have to say without a doubt this is…read morethe worst location in the entire USA. I wish I could give this location negative stars, it really should be closed down. First off I have NEVER had to leave my car at any jiffy lube, normally you stay in your car as they perform the service. This helps so you can see what they are doing and ensures quick service. That's why I was SHOCKED (after a 30 minute wait in line) when they asked me to get out of my car and wait in their waiting room as they pull the car into the bay. I thought that was odd BUT then 45 minutes later! They called me up too tell me what's wrong with it. THEY DIDN'T EVEN START after 45 mins?!?!? Sooo waited another 30 mins and the car was finished. Like I said before I've been to dozens of Jiffy Lubes all across the USA and it's NEVER taken longer than 25 minutes to get in and out. This was over 2 hours!!!! I will NEVER go back to this location EVER and advise everyone who values their time to go to another shop.

Great communication and talented technicians. Very happy with their services on my 1948 Cadillacread more

I don't recommend anyone goes here for a used vehicle. I traded a 2019 pickup for a 2015 Subaru and…read morewithin 2 weeks 3 of 4 calipers seized, it was previewed as ice cold ac when In fact the seals needed replaced so the ac doesnt even work, had a rattling noise in the clutch, and a very noticeable vacuum leak which you don't notice until you reach higher speeds. not to mention I made an appointment a week prior to my appointment date, dropped the car off at 8am for an oil change and the listed above issues to be diagnosed, well here we are Tuesday after multiple calls and told would call back, nothing. I pull in at 2pm and my cars in the same spot it was when I left it Monday. buyers beware, this place is a joke.