I called on Wednesday after reading excellent reviews here on Yelp! The owner answered and gave me…read morean appointment for today for a high mileage oil change on my 2013 Highlander Hybrid. I was in and out in about an hour! The waiting area is comfortable, clean, and has a cold water dispenser so I was able to refill my water bottle. It was only $148 for the oil change, disposal of old oil few, new quarts of oil, labor, taxes!! Excellent value!! The owner is very personable, kind, and has a wry sense of humor! If we ever need any car repair while in the area I will definitely be back!

I relocated to NY, this year. I was dreading trying to a new mechanic that I could trust. I went to…read moresix different shops, all in the same area, everyone was booked up week in advance. All Tech worked hard to get me in within a couple days, thank you! They accurately diagnosed my idle tensioner pulley as being the problem. The second repair, on another date an engine coil failure, another accurate and honest diagnosis. They are honest, professional, kept me in the loop with ETA(s) on the completion of my repairs and pick up times. Keep up the good work All Tech!

when our friend mike told me that MICHAEL'S AUTOMOTIVE won't "screw you", that they do what needs…read moreto be done, without looking for and finding a million things they insist NEED to be done, like RIGHT NOW, all in the name of the holy $$$.....that they are trustworthy, honest, and reasonable..... figured we would give them a shot. my '08 pontiac G5 was having an issue, and several other garages insisted it was a transmission problem, and refused to touch the car, instead recommending a tran$mi$$ion $peciali$t. i was heartbroken, then took our friends advice. it turned out to be a simple, 265.00 fix, since the great crew at MICHEAL'S AUTOMOTIVE properly diagnosed the problem. i was elated! turns out "little blue" (pontiac) is the third car i've had, where it is supposedly a p.i.t.a. to change a headlight bulb. every single other garage insisted upon a few/several hundred dollars to do this job, (on 2 other cars, one a prius) something to do with having to remove the front panel from the car. but waaaait, garages charge hourly, right?? not sure why/how a simple two bolts being removed warrants a 600.00 bill. a few garages in the past did the job at original quoted rate, but whined and pouted about it after the job was done, letting me KNOW they were doing me a favor by so doing. ('cos, you know, "we had to remove the front end off the carrrr!") michaels crew did the job quickly, and even noticed a detail relating to another light, which i was unaware of. they repaired it. with no whining. and they charged a very reasonable price. i am both impressed and thrilled. thank you, MICHAEL'S AUTOMOTIVE. you will see us again.

Michael's Automotive provides excellent customer service and is honest, responsive and professional.read more

Didn't use them for repairs, but uhaul rental. Honest and trustworthy! Will help you out.read more

I can't say enough about this shop. The quality of service and the fact that it's locally owned is…read morea beautiful thing! It's the only shop I prefer to take our vehicles! Thanks again I appreciate you!

Great communication and talented technicians. Very happy with their services on my 1948 Cadillacread more

I'm thrilled to write a 5-star review. Why? First of all, the tire store in Saratoga that has…read moreserviced 2 cars for many years complains regularly that they're too busy and can't fit me in. So I called Rowland St. and they said if I want to wait during the service, I could have an appointment in about 2 days. A few more minutes on the phone and it was set up. Also, their new building has a pleasant waiting area and pleasant, low-key staff. Have you had a jiffy oil change where they try to add on unnecessary services that you don't need? That didn't happen here. I explained what I was after, I pointed out something else I found, and I got good advice on how to resolve it. There was no upselling. Finally, I figured the service I needed would be outrageously expensive, so I researched to get a feel for what I was in for. IMHO, the final bill reflected a reasonable price for parts which I expected to be marked up obscenely. The labor, too, seemed fair for the task. In all it was a lot of money but it seemed appropriate after my worrying beforehand. I didn't expect to be saying this, but I'll probably be back for my next auto service.

Having blinker and high beam issues with my BMW. Car was diagnosed as needing a steering wheel…read moreswitch cluster, but was advised he had to replace entire steering wheel column as component was not sold separately. Estimate was $2,300 and he advised BMW would charge $4,000 - $6,000 same work. Checked with BMW and there is a component available and brought the car to dealership. They fixed at a cost of $1,050.

I wish I had seen that they are under new management…read more I picked up my Porsche to find my Oil had been overfilled and my tire pressures were way out of whack. 2 front tires were about 10 pounds overfilled. I asked if I could come in and have them drain the oil a bit. Andre offered to have me come in 3 days. Avoid at all costs.

Best Auto Service in the entire Capital District....bar none!…read more I was in a terrible bind and under severe time constraints, and Jim's Service Center took our car right in and got us back on the road in 30 minutes. They didn't even think about charging us for any premium rush service either, but I couldn't help giving them double for their trouble...especially since no other Shop in the area even gave a hoot about our dire situation. This is our new Auto Service Center whenever we need to get something fixed. Thank God for Jim's Service Center!

I recently had a bit of service done on my hi-mileage Nissan. Mount Snow Tires, Rear Brakes,…read moreHeater Blower replacement and an Inspection. This was over a two week period and a couple of different appointments. Very happy with all the work they did. Done in a timely manner and all quotes were fair and honored. In fact the heater blower motor replacement was actually about $100. under the quote. Very happy with their service!

Needed some welding done on my boat trailer, last year. R&S did a great job and finished on…read moreschedule. Cost was far, work was better than expected. Exceeded expectations!

I sought their junk value estimate for a 2003 Toyota truck that ran very well but had been…read morediagnosed by other shops with fatal rust and other issues. It shouldn't pass inspection due to a leaky fuel tank and resulting "evap" issue. Pleasantly surprising result: for a reasonable price, R&S were able to bring the vehicle back to life, welding and sealing a new rear frame, replacing leaky gas tank, and giving back a well-running truck that passed inspection and should be good for at least a couple more years. Given what even very old used trucks are selling for these days, it was a bargain. Strongly recommend -- two thumbs up.