I needed a garage that could do a tire installation. They gave me an appointment quickly. The…read morecustomer service is great here. I have heard such great things about them so I am glad I brought my car there, I did need an alignment too and they offered me a coupon because it was not expected. I would bring my car here again,

Terrible service! Dropped vehicle off the night before for an oil change and tire rotation. My…read moretruck was not ready till closing at 6pm the next day. Why make an appointment if not going to do the work till last thing the next day. Will never go here again.

They do a fine job on oil changes in my experience. I sometimes take the wifey's car here when I am…read morelazy and I come here or to the other one on Route 9 to get inspections. This one gives you a free car wash. Agreed with another reviewor- "You're better off using the opportunity to develop a relationship with a local mechanic if you aren't willing to get your hands dirty."

Jarrid M was the rudest worker I've experienced coming to Valvoline. Didn't care to do his job at…read moreall. Most likely jealous that my car is nicer than his.( WRX STI is what I drive. ). Kevin L also had a terrible attitude hopefully his jeep explore with 400k miles holds up long enough for him to save for a grand Cherokee. 1/10 experience there's a reason it has 2.5 stars

I am a young women who relies on shops like Monro Muffler in Clifton Park to perform accurate…read morediagnostics. I went here on July 30th with concerns about my car having trouble starting. I expected a proper diagnostic to confirm the issue before any work was done. Shortly thereafter, The mechanic confirmed that it was the starter, but it would cost nearly $900. That is half a months salary for a young person like me, but I felt I had little choice. After the repair, the same problems starting my car persisted. When I returned, the mechanic checked my car again and admitted that the real problem was actually a corroded battery, and acknowledged that the original diagnostic was not done properly. I asked for a refund since they had misdiagnosed the issue and charged me for a repair that didn't address the actual problem. At first, the mechanic who made the error was willing to take responsibility and refund me, but later the shop backtracked and offered a free battery instead, which nowhere near offset the cost of the starter. Monro's side of the story started out apologetic and offering to work with me (everyone makes mistakes and those that own up should be given a second chance was my thinking). However, with each altering version of Monro's side, it sounded more more defensive and "it is your fault", adding salt to the wound. They even tried to place the blame on me for "suggesting" that it could be the starter--despite it being their responsibility as professionals to diagnose the problem properly. This experience was incredibly frustrating. I paid nearly $900 for a repair I didn't need and was left with the original issue unresolved. At the end of the day, it is a mechanic's job to diagnose the problem, not the customer's. I can't recommend this shop and would strongly suggest an alternative shop particularly if you not knowledgeable in automotives and rely on the accurate diagnostics / professionals service of the mechanics.

Very friendly staff, helped with everything we needed. Had a flat tire and did everything they…read morecould to get it fixed as soon as possible. Shout out to Andrew thank you again! A great manager.

What a joke. They claim to be open until 5. I go in for an inspection at noon and the loser tells…read moreme he won't do it because he is going home! Needless to say, you will never see me at a Valvoline shop again. If you don't want to work then close down and stop wasting people's time. Unbelievable! This kind of laziness and lack of a work ethic is a disgrace.

Stay away from this office!!! HORRIBLE customer service!!! Run terribly, and to top it off they…read moreleft a lug nut remover on my tire. Didn't realize it till I was driving on the highway doing 55/60 and it started shaking and making noise. What the hell??? Not happy!!! I went there on a Monday for an inspection, but as I walked in the door the employee barked at me that they weren't open yet, but the door was open and I was able to walk in. So I turned around and left. Went back Tuesday at around 11:15, and the employee said we can't take you now, we're going to lunch we will be back after 1:30. ( What)?????!!!!! Ok so I left again. Went back Wednesday, they took it in, said it wouldn't pass because of two lightbulbs, ok? But then ended up putting the sticker on it. I left to go get the bulbs to put in. Had to run and do some errands and that's when I had the issue with my tire. What happens if it caused an accident?? How do you leave a big piece like that in a tire??? Place is a joke. Hopefully other Valvoline's aren't run like this. Only reason I went there was because a buddy told me to. I guess a friend works there. Well good luck if you go there. Place should be closed!!!!!

Back in March the owner and his help did a great job fixing my brakes and punctured rim. The are…read morereliable, friendly and solid. I'd recommend them.

Went for front end alignment and two tire. It was done in reasonable time and Mark was very…read morefriendly, even changed my brake light bulb with no charge. Definitely will go again. Very personable

We have an older car and Lussier's has done a great job keeping it in solid shape and on the road,…read moreand when we bought a newer used car, they did a full inspection for us on short notice and gave us all of the info we needed to make an informed purchase. So happy to have found them when we moved to the Capital Region.

Great shop, Great people, Lussiers got my car done in just a few days time. They are where I send…read moreeveryone for collision and mechanical services. Because Lussiers can take care of anything mechanical or collision repair wise. They put out fantastic work for great prices, and I will continue to praise and recommend this shop.

"The man with the glasses walked to the work area and said dismissively,'whatever.' " -- is this…read morethe way your representative is supposed to treat customers? Five Stars for the manager and tall young man. ---------------- I came in today to replace my almost-dead car battery. A friendly employee informed me that it would take one to one and a half hours. After waiting about two hours, I checked with the front desk, where a man with black-framed glasses told me the battery hadn't arrived yet and was still on the way. I asked if he could check the battery's status and estimate when my car would be ready, but he said he didn't know. I explained that I needed to go home soon and asked if someone could give me a ride, but he just said no. Yes, he simply said no and didn't provide any helpful information, instead trying to brush me off. About 30 minutes later, I asked the same man again about the battery. He said it still hadn't arrived and mentioned he wasn't responsible for delivering the battery (or something to that effect -- I don't remember his exact words). I told him that I needed to go home soon and wanted my car back. He insisted that I couldn't drive my car because the battery was dead. When I asked for a jump-start, he refused, even though I had driven my car there using a jump-starter. Since I was able to drive my car to the shop, I believed it should have been possible to jump-start it again. Despite my repeated requests to get my car back if they couldn't replace the battery soon, he ignored me, walked to the work area, and dismissively said, "Whatever." ------------ ( FIVE STARS for the manager and the tall young man ) Later, I spoke with the manager. The manager promptly checked the battery status and ensured I got home in time for my meeting. Thanks to the manager's help, I made it home on time. I also want to thank the tall young man who assisted me with checking the battery, the driver status, and the check-in and check-out process. ------------ However, I am very disappointed by the man with the glasses and beard. His behavior was rude and irresponsible. I chose not to argue with him because I am pregnant, but his actions made me feel genuinely upset.

Amazing staff!!! Tyler did an amazing job on my new…read moreexhaust!!! Highly recommend, service manager, front desk and staff were amazing!!! Also thought it would "break the bank" I was surprised by the cost, very low for the work that was done. Thank you again Firestone team!!!

all their interested in is selling all the products that you don t need. i went in for a…read moreinspection and they pulled all my filters out that didn t look too bad . anyway i say no thank you and i get back in car and the people don t have the common decency to put them back the way they found them. This has happened multiple times . The outfit is only interested in ringing register. I won t be back!!!

Not good @ NYS Inspections because that requires removing a tire to inspect your brakes & they…read moredon't carry the right tool to remove the tire lug nuts. They can do oil changes.

Brought my car in for inspection. Every person working there…read morewas really nice and explained what they needed to do. I'll be using them again.

I've had consistently great experiences at Midas and can't recommend them enough. Every time I…read morebring my car in, the team truly goes above and beyond to make sure everything is serviced correctly and safely. They take the time to explain what's going on with my car and make sure I understand the work being done. John, in particular, is always incredibly knowledgeable and helpful. He's patient with questions and clearly cares about doing the job right. That kind of honesty and transparency is hard to find in auto service. One thing I especially appreciate is that I never feel pressured into unnecessary repairs or upsells. As a woman, that's something that's really important to me when choosing where to take my car, and this is one of the few places where I've always felt respected and treated fairly. If you're looking for a trustworthy shop with great customer service, Midas is a fantastic choice.

Jo perry super to work with. steve Shannon Tire went over and above to get us back on the roadread more

I was super happy when CP Tire fit me in same day for an inspection. I was nervous because this is…read moremy first used car in many years and I'm nervous it will be a money pit. CP Tire said the car failed inspection and quoted me more than $2000 to get it to pass. I went for a second opinion and the second garage said I didn't need any of the work quoted. To say I'm sad and disappointed in this local shop would be an understatement.