Jo perry super to work with. steve Shannon Tire went over and above to get us back on the roadread more

I was super happy when CP Tire fit me in same day for an inspection. I was nervous because this is…read moremy first used car in many years and I'm nervous it will be a money pit. CP Tire said the car failed inspection and quoted me more than $2000 to get it to pass. I went for a second opinion and the second garage said I didn't need any of the work quoted. To say I'm sad and disappointed in this local shop would be an understatement.

I came here to get my air conditioning looked at last Summer (~July 2020), telling them my whole…read moresituation beforehand (a garage I went to a few years back told me that, after refilling the coolant for the air conditioning for ~$150, told me that it still wasn't working because the compressor needed to be replaced; this was a $800+ job so I put it off and went without AC for years). Mike at the front told me that, all things considered, it would still be best to check a few easy fixes first (that he explained right away) before getting involved with the compressor. I brought the car in, Mike walked out with me and we did some field testing on it, and he diagnosed on the spot, while showing me, that it wasn't the compressor and that it only needed one minor fix and a recharge and I'd be good to go. He called a couple of hours later to say the car was ready, and when I got there I checked - it was blowing nice, cold AC. The total cost was ~$160 so Mike effectively saved me ~$800 by being honest, truthful, and knowledgeable, and in the middle of the summer when it would be easy to price gouge. How much better can it get? Thanks for your help Mike, you know I'm coming back!

Just experienced the worst service ever at your Clifton Park NY store. I selected 4 tires, made a…read more"reservation" and paid a $25 deposit several days in advance. I arrived at the my appointed time(11am). The shop was not busy as several bays were empty. The receptionist took a long time to confirm the tires I select were in stock. That should have been my first clue. I was told work should be done by 2:30pm ( 3 1/2 hours ). I had a "reservation" and 4 tires should take much less than 1 hour. Clue number 2. At 3pm I called and was told my car would be done within the hour and they would call. NO CALL. I went to the shop at 4;30 to find my car has NOT MOVED. I suspect they NEVER had the tires and were waiting for them, while they continued to lie to me. I wasted an entire day. I got my deposit back and will never return to any Mavis facility.

Went in for a tire rotation. Rameek was super thorough and pre-checked all my tires for wear, and…read moreexplained the measurements to me. Left the car as I shopped nearby stores, and it was ready in just a half an hour. Very happy.

I walked in on a Wednesday morning in October around 8:30am, a half hour after they opened. I asked…read moreif they had time for a walk-in for 4 new tires. I had 58K miles on my factory installed Michelin tires and I needed new ones before the winter. They greated me when I walked in, the salesman was extremely knowledgeable and helped his trainee how to do the inspection of the car, the old tires, and talk about the sale of the tires on hand. I chose the Goodyear Tires, these ones were nicer than the ones I researched online. The prices are competitive with Tire Rack but they also have a military discount if you are eligible for that. They have some perks I haven't seen offered at other tire places. They do free tire inspection, free tire rotation, and they will plug a flat for free. They also do a 30 trial on the tires and offer financing. I've been a customer with Town Fair Tire before in New London, CT and this experience reinforces my high opinion of their customer service and value. I really appreciate that I was in and out of there within an hour and a half today. It was a great overall experience and I highly recommend them to anyone shopping for new tires.

I needed a garage that could do a tire installation. They gave me an appointment quickly. The…read morecustomer service is great here. I have heard such great things about them so I am glad I brought my car there, I did need an alignment too and they offered me a coupon because it was not expected. I would bring my car here again,

Terrible service! Dropped vehicle off the night before for an oil change and tire rotation. My…read moretruck was not ready till closing at 6pm the next day. Why make an appointment if not going to do the work till last thing the next day. Will never go here again.

I had my car serviced here, and Robert Was honest and saved…read moreme $$ by doing only what needed to be done . Thank you !

My car needed rear wheel bearings. The dealer quoted me at $1500. I called Halfmoon Auto not…read moreknowing what to expect. Bob walked me through the process of buying the necessary parts myself, and charged an extremely reasonable rate. He completed the job in one day, and at a fraction of the cost of the dealer. Very easy to work with and he did an excellent job.

Let me start by saying that I live in California and my son who is living in Troy New York needed…read morenew tires so I made some calls and finally talked to James at Adirondack Tires 371 2nd Ave Troy New York, James took his time and went out of his way to give me the best deal possible knowing that I live in California. I closed the deal gave him the deposit and my son got his tires installed on Saturday November 8, 2025....I received better customer service over the phone than I could've received here in California, James deserves 10 stars

Rob and his crew are the best,I've been going there for many years and this I like the…read moreprofessionalism they displayed Great work I highly recommend them

I am a young women who relies on shops like Monro Muffler in Clifton Park to perform accurate…read morediagnostics. I went here on July 30th with concerns about my car having trouble starting. I expected a proper diagnostic to confirm the issue before any work was done. Shortly thereafter, The mechanic confirmed that it was the starter, but it would cost nearly $900. That is half a months salary for a young person like me, but I felt I had little choice. After the repair, the same problems starting my car persisted. When I returned, the mechanic checked my car again and admitted that the real problem was actually a corroded battery, and acknowledged that the original diagnostic was not done properly. I asked for a refund since they had misdiagnosed the issue and charged me for a repair that didn't address the actual problem. At first, the mechanic who made the error was willing to take responsibility and refund me, but later the shop backtracked and offered a free battery instead, which nowhere near offset the cost of the starter. Monro's side of the story started out apologetic and offering to work with me (everyone makes mistakes and those that own up should be given a second chance was my thinking). However, with each altering version of Monro's side, it sounded more more defensive and "it is your fault", adding salt to the wound. They even tried to place the blame on me for "suggesting" that it could be the starter--despite it being their responsibility as professionals to diagnose the problem properly. This experience was incredibly frustrating. I paid nearly $900 for a repair I didn't need and was left with the original issue unresolved. At the end of the day, it is a mechanic's job to diagnose the problem, not the customer's. I can't recommend this shop and would strongly suggest an alternative shop particularly if you not knowledgeable in automotives and rely on the accurate diagnostics / professionals service of the mechanics.

Very friendly staff, helped with everything we needed. Had a flat tire and did everything they…read morecould to get it fixed as soon as possible. Shout out to Andrew thank you again! A great manager.

I went to them in December to get 2 tires and got a good deal…read more I had to get 2 more tires today and alignment. The staff were good and very helpful. This was the Troy location on river Street.

My wheel lug nuts were grossly overtightened at this place…read more I had four old tires removed from summer (alloy) wheels and new tires, which I purchased elsewhere, mounted on the same wheels. The summer wheels/tires were then installed on my vehicle, replacing the winter wheels/tires. The staff was friendly and helpful, and the price was reasonable ($125 including tax). However, the very next day I had planned to remove the two front tires/wheels to enable front brake replacement. I managed to loosen the lug nuts on one front wheel, though the removal torque was clearly well beyond the Honda torque spec of 80 ft-lb. On the other front wheel, I managed to loosen two lug nuts (clearly more than 80 fit-lb), but the other two nuts wouldn't budge. I put a cheater bar on the wrench that came with the vehicle. Felt something move, but it turned out I had bent the wrench about 15 degrees and the lug nut still had not budged. So I instead used a 3/8 inch drive ratchet with the cheater bar. This was a bad idea, as the 3/8 inch drive immediately sheared clean off. Next idea was to contact a larger, stronger friend, who brought over a four-point tire iron. This dude attempted to loosen the lug nuts with the tire iron, but no luck. Fortunately, my friend also had an impact wrench. It took several seconds with the impact wrench at full power to loosen each of the two lug nuts. Fortunately, I didn't need to replace a flat tire on a cold, dark night or in a sketchy neighborhood. But it's incredible (and completely ridiculous) that a professional tire shop doesn't know how to (or doesn't care to) properly tighten a lug nut. I'm giving two stars only because the tire mounting work that was done seems fine and the cost was reasonable. But an utter fail for tightening the lug nuts.

CH Mobile Auto was AWESOME! Chris was incredibly friendly, helpful and fair! The service done on my…read morecar was done quickly and perfectly. He even helped me out on a part that I needed and got me back on the road! Such a great company if you're looking for fair and affordable car repairs. They were the first to get back to me with a quote and I am so glad I chose them. Will definitely reach out again for new back brakes. Thanks again Chris!!

Great service! Can tell he genuinely cares and isn't trying to squeeze every dollar out of you like…read moreI've found to be true of most mechanic. Chris is a great guy and was able to fix my cars issues in a timely matter, would absolutely recommend to anyone.