Took my car to capital tech for a leaking water pump. James did this work on his own time which…read moreinvolved changing the water pump as well as the timing chains and tensioners. About 2 weeks later the car developed an oil leak from the area of the crankshaft seal and or the timing cover as well as the front valve cover gasket, all of which he had to change. I paid James 900 dollars cash and I supplied the parts needed to do the job. Now after 2 weeks of text messages and 2 or 3 phone calls to my place of employment, James said he has not forgot about me. I have now taken the vehicle to another mechanic for the repairs. This review is not about Capital Tech itself but the mechanic. I am expecting these repairs to cost another 300 to 500 dollars on top of the almost 1600 parts and labor already spent. This post from a dissatisfied customer who is retired but work a part time job Sincerely Larry Ellis

I will not take my car anywhere besides Capital! Finally a car repair place with integrity! I took…read morethere from a high recommendation and so glad I did. I do recommend going there and making an appointment. I made the appointment last week to bring my car in with a laundry list of repairs. This morning I parked my car in their parking lot and dropped my keys through the door as instructed. Derrick just called me before 10am and cancelled some unnecessary repairs that were recommended by another shop... All in all I'm so happy!

I'm not normally compelled to write reviews for oil changes; however, I had a great experience…read moretoday at Valvoline. Angel greeted me and got the ball rolling and Steve took over from there. Steve answered all of my questions and helped me reset the maintenance schedule in my car. I just moved to Albany a few weeks ago and this will definitely be the place that I return when I need another oil change.

Tried to get an inspection. Even though it opened at 8. Inspections don't start until 9. Went back…read moreat 3. Told the inspection guy left for the day. Went to another quick service oil change place. Got right in. Don't wasn't time here.

I Just want to start my story with a phone call from my Twin Daughters that were driving in an…read moreArea Almost 200 Miles from home , They were on a Meeting in Albany , when they were close to a very concerning situation where the level of Scary was at a 9 , upon trying to exit the situation , my daughter hit a curb , decimating her New Tire , So scared from the encounter with lots of Police present , she had to get roadside , I remembered i had Just recently bought new tires and added the Tire Protection !! well that was the best thing i could have done as per SHAYNE from FIRESTONE 188 Central Ave. Albany, NY 12206.(518) 310-2622 .Albany ,he answered the phone professionally and helped me along Making a Stressful Day much less as he said have my daughter come down and he would handle the WHOLE issue .. This Man/ Firestone is Amazing .. Shayne 10 Stars isn't enough Helping my Daughters out . I want to Thank You from the bottom of my Heart for all your help And if your gonna Buy a SET of Tires I cant say Enough but to get them HERE ! God bless Shayne also a SHOUT out to my Local Firestone Dealer Patrick form 138 Alexander Ave, Lake Grove, NY 11755

I came here yesterday for an oil change. Beforehand, I called to confirm that this location…read moreaccepted the $29.99 oil change offer listed online, and I was told yes. After my service was finished, I was suddenly told my total was $62. When I showed the coupon on my phone, I was told they don't take it, even though the website shows this location does. I spoke with Shane, who said he was trained to tell customers they don't honor the coupon here. That's simply not true, I've used the exact same coupon at this location before. He told me to return during the week and speak with the manager, Rocky. When I came back today, Rocky told me they've "switched to a new package" for oil changes and that I received more than a standard oil change, he claimed my service included a tire rotation, alignment, and vehicle inspection. I never requested a rotation, and I already have a lifetime alignment package, and they gave me no paperwork showing that an alignment was even performed. On top of that, I was billed $22 for a vehicle inspection I never asked for. To fact-check, I called another Firestone location and they confirmed they still accept the $29.99 coupon with no problem. So Rocky's statement that "none of the Firestones accept it" was false. As a woman, I'm unfortunately familiar with car shops trying to upsell or take advantage, but this experience was particularly disappointing. I've been a loyal Firestone customer for years without issues, but this location has lost my trust.

Little bit of a wait to get an oil change but once my car was in I was out in about 15 mins!…read moreThankful for the military discount and coupons online. Thank you guys!!

Can't say I've ever had any issues or concerns with this location. We've been bringing three cars…read morehere for the 6/7 years we've lived in Delmar. Their job is to sell additional services, but I never felt any pressure to say yes. Keep an eye on your maintenance records. Here's the secret. Go after 4:00 pm and the line is short to nonexistent and I think the guys are ready to go home so perhaps they work a little quicker? Idk. Use the coupons they send you or you can find them online. I personally find that if you talk to the techs like they're people, they're friendly. Shocker for some people I know. I also don't want to discredit reviewers who complain about poor/bad service because I'm sure it's happened. If I have one complaint. They do ask for too much for new cabin filters so learn to do that on your own. But at least they show me when I need to replace it.

Called and asked for inspection. I was told 30 minutes. When I arrived they had a fit and said…read moreappointment only. I explained I had just called and verified the phone number. I was told "those people that answer phones sit at home in their PJs and don't know what they are doing". Luckily they still fit me in but awful customer service.

I had no issues, the manager April was friendly and explained everything to me. They were efficient…read moreand got me in and out for a battery change even with customers ahead of me. They recommended I replaced a few things-cabin filter, etc during a recent oil change but I did not feel forced to replace anything.

Fastest oil change ever and a very friendly staff. Got my car right in and done quick without…read morehaving to go through all the trouble of making an appointment somewhere. Will definitely go back next time.

Scam alert! I went in for a simple inspection, and since it had been raining all week, I'd been…read moreusing my wipers with no issues. The inspector claimed my wipers were "torn" and refused to pass the inspection unless I bought new ones from them. Because it was the only day I could make it in, I reluctantly agreed, even though I knew my wipers were fine. If they were actually torn, I would have noticed right away, as I can't stand the silicone flapping, and I could have replaced them myself easily. Instead, I ended up paying over $100 including the state inspection fee ($21) and wasting more than 3 hours for something that didn't even need fixing. Total rip-off. As a woman coming in alone, it really felt like they took advantage of me being an easy target.

Went in for an inspection for my car and the people working were very polite! Didn't try to get me…read moreto replace anything that I didn't need and did an overall great job! Cost $21 and it was great. Highly recommend for an inspection.

CH Mobile Auto was AWESOME! Chris was incredibly friendly, helpful and fair! The service done on my…read morecar was done quickly and perfectly. He even helped me out on a part that I needed and got me back on the road! Such a great company if you're looking for fair and affordable car repairs. They were the first to get back to me with a quote and I am so glad I chose them. Will definitely reach out again for new back brakes. Thanks again Chris!!

Great service! Can tell he genuinely cares and isn't trying to squeeze every dollar out of you like…read moreI've found to be true of most mechanic. Chris is a great guy and was able to fix my cars issues in a timely matter, would absolutely recommend to anyone.