Once again, Warren in Latham saves my car! No matter what the issue, it is dealt with courteously…read moreand timely. Matt, Sam and all the staff are excellent! They take better care of my car than my doctor does of me! Highly recommend!

Matt runs a great business!! He is kind, knowledgeable & provides an excellent services! I can't…read moreimagine bringing our vehicles anywhere else. (Oil changes, inspections, tires, brakes etc) It's not just Matt, you can't run a place without incredible workers who show up, I'm so grateful! This place has been in business for 40 years!! It's comforting to know these guys are not out to just make a sale and do not brow beat you into any unnecessary products. I highly recommend this business!

Terrible service. Terrible customer service. Don't ever come here…read more I had a noon appointment for an Oil Change, and arrived early. Was told 30-40 minutes. Well after an hour and a half of waiting, and my car sitting where I can see it in the parking lot, they finally call me to the counter to check out. My appointment was for a FULL SYNTHETIC oil change.... They chose to do a synthetic blend. And the only way I found out, is because I went to use a $20 coupon for a FULLY SYNTHETIC oil change, and was told they could only deduct $10 because it was a mix. Meanwhile, while all this was going on, they left my car running in the parking lot with the windows down while it was snowing outside for 15-20 minutes!!! Lastly, when I got in my car... they left my glovebox on the floor! Ridiculous.

Amazing, Thank you Jesse and team !I was very happy with the service I recieved.I will definitely…read morebe back here.

I've never had an issue with LaBarge's and it's truly my go-to auto location! The guys here are…read moreamazing and sooooo timely! I'll probably go here forever

It's extremely hard to find a honorable place to get your vehicle fixed these days. They do tires,…read morebrakes, shocks, oil changes etc. Ive been using them for over 10 years and Tommy and Pete are always there to help. Prices are great too.

I had to take my wife's '03 Element in for an oil change/repair when it started leaking oil all…read moreover the driveway. Turns out that the oil change she had done at a local Midas was botched. They forced the oil filter and cross-threaded it, cracking the seal and creating a slow leak. The staff at Keeler Honda flushed the oil system, replaced the filter and put in the right oil in quick order (I was in & out in less then 20 minutes). I bought my '12 Pilot for Keeler, and it has been hassle-free from Day 1. I would highly recommend buying or leasing your next car from them!

All car dealers are crooks. Keeler is no different. Just bought a car from them today. During…read moreour negotiations they wanted me to pay about $100 more per month than their own website would tell you you should pay based on the amount down, length of lease, etc. They'll act like they're really taking a beating at $20 per month more per month than their own calculator says you should pay. They're that bad. But you do have to buy a car somewhere so just go in there knowing exactly how much you should pay. Look at their own calculator. Look at Lia and Mohawk Hondas website and know what they are offering. Keeler will tell you it's apples and oranges but just make sure you're comparing the same or similar msrp. Also ask Chat GPT. Tell them msrp, lease term, etc and they will tell you what's good. Be prepared. Tell Keeler you live closer to Lia anyway after they insult your intelligence repeatedly. Actually go to Lia or Rensselaer if they get too ridiculous. They'll get more reasonable. Also. Confirm with them - "the amount down includes the first month payment, right?" Otherwise they will agree to an amount down and then the finance person will tell you you need to make your first month payment and pay the agreed upon amount down when you come in to pick it up. Just be clear when negotiating that when you say amount down, you intend for first month to be included in that amount. They use all the tricks. Just be prepared. I can't stress enough- do your homework. Accept nothing less than the chat gpt excellent deal.

The original guy was nice and patched a tire so I bought a new tire (on order) from them. They did…read morenot check me out then. I come back to get my car and they have done a ton of other things to it. When talking to the manager that had been gone for a week (toothless guy) he said he wasn't here and clearly I asked for it as it was in the notes. No I wanted just a tire as I use discount tire for my tires but no discount in NY. It was over $500 when it would be $225 at a discount. The manager was like well the guy stole a bunch of money from the store and didn't show up and we can't reach him. Ok that is not my problem as the customer though!!!

It was so great to come to a business this day and age and get a crew that was knowledgeable and…read morepolite. The manager Brandon waited on me personally, and walked me through all steps and were able to secure the repairs by days end. I would send anyone I know here for any automotive repairs they might need. Great experience!

Twelve months have passed since I purchased my electric Mini Countryman SE. The car had been…read morealerting me for about a month that service would be due this month. Not fully aware of what this first service would entail, I stopped by a couple of weeks ago to inquire and make an appointment. It turned out that after the first year the only service requirement was the NYS annual inspection. I could have made the appointment online had I been familiar with the maintenance needs of an electric vehicle. I arrived today for my appointment and was met by Daniel at the service office after driving my car into the service garage entrance. He confirmed that the NYS inspection was all that my MINI needed and the cost would be $10. He also alerted me that if I chose to pay my bill with a credit card there would be an additional charge of 2.9%. I went to the customer waiting area which is adjacent to the showroom. There were comfortable chairs and a couch facing a television along with a table and additional chairs at the table for customers who might choose to do paperwork or color-in the provided car drawings with the crayons on the table. I sat at the table and worked on the sudoku puzzles I had brought to pass the time. An hour later Daniel let me know that my car was ready. I paid my bill and went out to my freshly washed MINI. Overall, a very pleasant experience. Even the restrooms were clean. I believe the next scheduled service is in another year when the cabin filter will also need to be changed along with the flushing of the brake fluid.

I bought a new MINI last year. My car "told" me it was finally time to take it to service. I also…read moreneeded an inspection. When I brought it in recently, I thought I arrived early. It cracked me up to see four cars had arrived ahead of me and two of the cars were identical to mine. I wanted to believe my car was the one of a kind. So much for that. I was concerned that the service would take forever. I was directed to a waiting room with comfy tables and chairs. Free coffee machines and snacks. Coloring books in case I was accompanied by a small child, but I was alone. The waiting area is located next to the showroom. A stroke of brilliance. While waiting, I could check out the new arrivals and scope out my next car! While I was prepared to stay a long time, but they had me out of there in under an hour. The inspection went well. The oil change turned out to be free under my maintenance package. That wood screw I found stuck in my rear tire? Too small to puncture the tread. The service technicians removed it without a fee. It was perhaps the best car service experience ever! I noticed some reviews that complained about service involved used cars. I empathize. My car is about a year-old. The outcome needed to be good. I was pleasantly surprised. It went better than I expected. Thanks, Keeler MINI.

People say its hard to find an honest mechanic. This is them. Terrific service. No unnecessary…read morerepairs. They try to accommodate your schedule. I moved to Watervliet a couple of years ago but I still trek 15 miles to come here. Follow up - Here is why I love these guys. Through no fault of their own, Lia was contacting us Honda owners about faulty air bags. They would repair the air bags for free as part of the recall. Fair enough. Well clearly out to score from this, they did a ...wait for it...FREE inspection. Isn't that nice of them? Well surprise surprise... Lia found half a dozen things "wrong" they were so graciously happy to "fix". Things like a supposed corroded fuel pump, worn brake pads (which I just recently had replaced, and on and on. I said no thanks, and a couple of weeks later took the car to Warren Tire for an oil change. I asked them to run through the list while I was there. Guess what? Warren Tire said NOTHING on the list needed fixing. They could have charged me an arm and a leg and I'd never have known. I love these guys.

I have been here twice now and had a fantastic experience both times. The upfront manager is…read moreextraordinarily friendly, professional, and efficient. And most importantly (in my opinion, at least) they worked on my car immediately. They even invited me to bring my dog into the waiting room, which is very clean and comfortable. This is the first review I have written, but these folks really provide a pleasurable experience and I strongly recommend them.

My wife and I drive separate cars and we both come here for just about all of the work we needed…read more For things like oil changes, inspections, and other basic work they are fine (and my previous review captures my thoughts on that). However, we have recently have had poor experiences with more involved problems such as brakes or electronic sensors. I have had my car in four times over the past year to have squeaking brakes fixed. They charged me once initially but the problem didn't go away. While they have consistently looked at the car, repaired problems and replaced parts that were warped and defective without charging me additional, my car's breaks still squeaks. This last time they managed to get it to stop (the parts were under warranty) but I question how long it will last. My wife has had problems with her ABS sensors, which has led to other related problems. Again, they charged her once initially and then replaced a broken part and then perhaps damaged another part, but despite taking it in several times they clearly haven't been able to fix the problem. And other issues have been caused related to this, which is frustrating. They fixed it under warranty again, but one has to wonder if the solution is permanent. I won't say that they can't fix brakes or electrical problems. They probably can. But, recent personal experience has been that they can't resolve our issues despite repeated opportunities to do so. They have always been friendly and cooperative in working with us to attempt to correct the problems... but at the end of the day the problems still seem to return. When I had issues with my muffler they recommended I go elsewhere which was a good idea. When I had fuel tank issues I went somewhere else too and that turned out to be the right decision. So, I still recommend them for basic work but am less confident about trusting them with more advanced problems.

I went in for a NYS inspection and firestone failed me for window tint and front brakes/rotors…read more They made sure to tell me they could get the parts right away and my car would be passing same day. I decided to take my car elsewhere and I am glad I did as there was nothing wrong with my brakes. I was told they were no where near failing inspection. This other place removed my tint and passed my vehicle without having to put new brakes/rotors on. Firestone completely lied to make more money off of me. Stay away from this place as they seem to lie about needed parts hoping you will believe them and pay for it. What a scam they have going on!

The absolute Worst Benz dealer in the USA. Constantly rubbing two nickels together to make a penny!…read moreCharges for credits cards and marks up by at least 1/2 a % over what they're charged. Tried charging an undisclosed "core" on a new wheel. As if I should have to pay them $150 to keep what is already mine. This on top of a 1200 wheel, as if they were doing me a favor when I could find OEM wheels online for $750. Quoted $260 for a new Tpms sensor, when OEM from Helms Brothers ( a very classy Benz dealer) has online new for only $87. Scratched the hell out of my hood with their post service wash, and then tried denying, saying its touchless. Yeah, OK! I can go on and on, why Keeler should be avoided at all costs! Go to them at your own risk. Me, I'd rather drive an extra hour and goto to either Manchester or Springfield. This dealer is a cheap and as unprofessional as they come! Not worthy of being an authorized Benz dealer. MBUSA should re-evaluate their franchise and at a minimum enforce some more stringent code of operation to preserve the MB brand!

Not very good customer service. I wouldn't buy a car from this dealership. They don't treat people…read morewell. Stop trying to undermine customers.

I went here for an inspection. They took off my left wheel (I guess to check the wear on the…read morebrakes). They knocked a weight off the wheel and now my wheel is unbalanced. Nobody told me, they didn't attempt to fix it or anything. They happily took my money and sent me on way. The customer service was okay but the dishonesty really made me angry and dissatisfied. I will not be coming back here. I recommend going somewhere else.

Warming light was not on prior to oil change and was immediately after As in didn't even drive…read moreaway. They clearly dislodged something but of course denied it. Won't be back. This was a good location at one time.