I needed a garage that could do a tire installation. They gave me an appointment quickly. The…read morecustomer service is great here. I have heard such great things about them so I am glad I brought my car there, I did need an alignment too and they offered me a coupon because it was not expected. I would bring my car here again,

Terrible service! Dropped vehicle off the night before for an oil change and tire rotation. My…read moretruck was not ready till closing at 6pm the next day. Why make an appointment if not going to do the work till last thing the next day. Will never go here again.

Just experienced the worst service ever at your Clifton Park NY store. I selected 4 tires, made a…read more"reservation" and paid a $25 deposit several days in advance. I arrived at the my appointed time(11am). The shop was not busy as several bays were empty. The receptionist took a long time to confirm the tires I select were in stock. That should have been my first clue. I was told work should be done by 2:30pm ( 3 1/2 hours ). I had a "reservation" and 4 tires should take much less than 1 hour. Clue number 2. At 3pm I called and was told my car would be done within the hour and they would call. NO CALL. I went to the shop at 4;30 to find my car has NOT MOVED. I suspect they NEVER had the tires and were waiting for them, while they continued to lie to me. I wasted an entire day. I got my deposit back and will never return to any Mavis facility.

Been going to Mike @ADK tires in Clifton Park for years. He has always been trustworthy and honest…read morewith my whole family's vehicles. Would not take my cars anywhere else!

I needed tires, the dealer was talking 1000. for 4 tires. warren did me for 500. and guarantee…read more The front store employees were very helpful.

I had a leak in my tire, sales person said it was on the edge of the tire wall and couldnt be…read morepatched. Told me I needed a new tire and alignment for an estimated $700+. I declined and then sought a 2nd opinion at Adirondack Tire. They looked at it and enasily patched the tire for all of $17! $700 versus $17 ! What a rip off scam this Warren Tire !

I am a young women who relies on shops like Monro Muffler in Clifton Park to perform accurate…read morediagnostics. I went here on July 30th with concerns about my car having trouble starting. I expected a proper diagnostic to confirm the issue before any work was done. Shortly thereafter, The mechanic confirmed that it was the starter, but it would cost nearly $900. That is half a months salary for a young person like me, but I felt I had little choice. After the repair, the same problems starting my car persisted. When I returned, the mechanic checked my car again and admitted that the real problem was actually a corroded battery, and acknowledged that the original diagnostic was not done properly. I asked for a refund since they had misdiagnosed the issue and charged me for a repair that didn't address the actual problem. At first, the mechanic who made the error was willing to take responsibility and refund me, but later the shop backtracked and offered a free battery instead, which nowhere near offset the cost of the starter. Monro's side of the story started out apologetic and offering to work with me (everyone makes mistakes and those that own up should be given a second chance was my thinking). However, with each altering version of Monro's side, it sounded more more defensive and "it is your fault", adding salt to the wound. They even tried to place the blame on me for "suggesting" that it could be the starter--despite it being their responsibility as professionals to diagnose the problem properly. This experience was incredibly frustrating. I paid nearly $900 for a repair I didn't need and was left with the original issue unresolved. At the end of the day, it is a mechanic's job to diagnose the problem, not the customer's. I can't recommend this shop and would strongly suggest an alternative shop particularly if you not knowledgeable in automotives and rely on the accurate diagnostics / professionals service of the mechanics.

Very friendly staff, helped with everything we needed. Had a flat tire and did everything they…read morecould to get it fixed as soon as possible. Shout out to Andrew thank you again! A great manager.

Lussiers is the best place for any kind of car work. Either mechanical or body. They are hard…read moreworkers and the pricing is really fair. Whether I just have an oil change or brake work or if you need a part, they are right there for you. If they need to order a part, they get a perfect rebuilt one. Also they do incredible body work at the best prices. They also are aware of newer cars being mostly computers so they have that equipment as well. I will continue going to Lussiers as long as I live in the area. Thank you Ben and the whole gang for bet there for us.

I had my 2015 VW Beetle Convertible repaired at Lussier's. The service was completed effectively,…read morebut took some time since there were multiple issues with the convertible top and parts had to be ordered. I will say that the customer service at Lussier's is unmatched. Everyone I interacted with was kind, helpful, and professional. I was regularly updated on the progress of the repair and what was being done on the car. I did feel that the price might have been a bit high, but I did not get quotes anywhere else, so I am not sure. I am satisfied with the work and would come back in the future, particularly because of the people. I was also so pleasantly surprised with the condition of the interior of my car when I picked it up. It looks like it had a full detail job! Thank you!

Couldn't choose no stars or I would have…read more I was having brake issues, so I posted on a neighborhood page in FB to see if anyone could recommend a local garage that was reasonable (the dealer wanted $1000). I got several recommendations, but I also got a message from a guy who seemed sympathetic and said that $1000 was way too much. He told me he had a garage and could do the work right away. That should have been a sign. I talked to him on the phone, and we talked details of the job. Bottom line was that it would be between $200 and $300 if I didn't need rotors. I wasn't feeling any vibration, it was just rubbing, so I figured I wouldn't need rotors. He was reasonable on the prices he quoted for pads, so I figured he'd be reasonable if I needed rotors too. When his mechanic looked at the brakes, he said I only needed 2 rotors. Good news. I figured it would be another $150 for the rotors. When the job was finished, I was presented with a bill for almost $700. The owner wasn't there, so I had to pay to leave. I contacted him to let him know that I wasn't happy. He said that I must have misunderstood the prices he quoted. I pointed out that if he had replaced all the rotors (like the dealer was going to do) and used OEM parts (like the dealer was going to do) his bill would have been over $1000, which he had originally agreed was way too much. Meanwhile, I had to have new tires installed and the tire company had to replace all of the lug nuts on my car (at a cost of $200) because the mechanic who did the brakes had not put the lug nuts back on properly. You need to use a torque wrench, which the owner said was used. (I was sitting outside the garage while the work was being done and the mechanic was using a regular impact gun.) He also said that the lug nut problem was caused by the tire company not knowing how to remove them properly. After a couple of conversations with the owner, it was obvious he wasn't going to accept any responsibility for any of the issues he and his mechanic caused. He offered me a free oil change. No way will I trust this garage to do any work on my car!

Shad W has a screw loose. And he left my drain plug loose after a simple oil changeread more

My wheel lug nuts were grossly overtightened at this place…read more I had four old tires removed from summer (alloy) wheels and new tires, which I purchased elsewhere, mounted on the same wheels. The summer wheels/tires were then installed on my vehicle, replacing the winter wheels/tires. The staff was friendly and helpful, and the price was reasonable ($125 including tax). However, the very next day I had planned to remove the two front tires/wheels to enable front brake replacement. I managed to loosen the lug nuts on one front wheel, though the removal torque was clearly well beyond the Honda torque spec of 80 ft-lb. On the other front wheel, I managed to loosen two lug nuts (clearly more than 80 fit-lb), but the other two nuts wouldn't budge. I put a cheater bar on the wrench that came with the vehicle. Felt something move, but it turned out I had bent the wrench about 15 degrees and the lug nut still had not budged. So I instead used a 3/8 inch drive ratchet with the cheater bar. This was a bad idea, as the 3/8 inch drive immediately sheared clean off. Next idea was to contact a larger, stronger friend, who brought over a four-point tire iron. This dude attempted to loosen the lug nuts with the tire iron, but no luck. Fortunately, my friend also had an impact wrench. It took several seconds with the impact wrench at full power to loosen each of the two lug nuts. Fortunately, I didn't need to replace a flat tire on a cold, dark night or in a sketchy neighborhood. But it's incredible (and completely ridiculous) that a professional tire shop doesn't know how to (or doesn't care to) properly tighten a lug nut. I'm giving two stars only because the tire mounting work that was done seems fine and the cost was reasonable. But an utter fail for tightening the lug nuts.

I went to them in December to get 2 tires and got a good deal…read more I had to get 2 more tires today and alignment. The staff were good and very helpful. This was the Troy location on river Street.