On time, Professional, Courteous, Trustworthy very respectful. My techs name was Rocco. He did not leave a mess. He made sure we knew what to do afterwards just as well as the office personnel also informing us of care instructions for after windshield installation. If I ever need glass repair on any of my vehicles I will definitely be reaching back out to the Rocco and his crew. Thank you guys. And the installation looks amazing clean and neat... Truly, Greg Massengale 2001 Honda Crv owned by my son Marcus THANKS AGAIN read more

My Honda Civic windshield came in contact with a sizable deer, and we both lost. I tried to get estimates with window replacement services and finally settled for the best price with Susie at MrWindshield. Within a day, Susie had a Tech. at our house and the windshield was replaced. They provided a quality and timely service which honestly was beyond my expectations. I couldn't ask for better service. I give them my highest recommendation. read more

After my windshield cracked in a minor accident I was disappointed I would not be able to have it fixed at my home because the windshield had to be calibrated. I was happy to find Mr. Windshield Auto Glass because they had good reviews and they were close to home. When I called Susie was so nice and reassuring that this would be an easy process. She made sure I knew what to do with my insurance and worked around my schedule to get me a convenient appointment. I am happy with the whole process and Susie is very kind and knowledgeable. read more

Excellent service. Very responsive. Professional and friendly. Identified a critter's nest under my hood which was much appreciated. Replacement was well done and everything was explained clearly. They also went out of their way to come a little further due to my need. Susie and Rocco were great. No issues. Highly recommend. Would definitely use them again if I ever have the need. Thanks! read more

Actual name here is Joanne Agopovich, using my aunt's Yelp account, as I wanted to get my review up quickly. Anyway, Susie and Ed went above and beyond getting my windshield replaced today, despite the threatening weather. Susie found a good window of dry time so the replacement could happen today. Great job, would recommend highly! read more

Great customer service! Very friendly. Always ready to help. Excellent work! Third time we have used their services. So helpful that they come to the house! Thank you so much! read more

Fast Service. Professional Staff with a Personnel touch. When you need windshield work, treat yourself to a great experience. I did. Dave G. read more

This is the third time for me using Mr Windshield in Clifton Park. Susie and Rocco are always so great ! They will make sure you get your repair done as fast as possible. They are so polite and very helpful. I highly recommend them . read more

As of right now, if there was a 1/16 of a star for an option, that's what this company would get! I will NOT recommend them at this point, as I had an out-of-pocket windshield replacement by them in November to now (two months later) having the wIndshield cracked in the upper corner and looking like the entire windshield is going to completely fall out! I gifted the car (2012 Honda Civic) to my 74 year old mother (who lives in Pa) for Christmas as she did not have a vehicle, and now with this windshield issue, she doesn't feel safe driving it, nor will it pass it's next inspection! I contacted Mr. Windshield five days ago with this issue and emailed them pics (per their request) for review. Susan could not tell me how long it would take for them to review the pics but someone would get back to me...I'm still waiting and the car is still sitting in my mother's driveway. Susan also felt that with my verbal explanation of the windshield, without seeing the pics, "a rock must have hit the windshield either on my drive down to Pa to deliver the car, or while my mom was driving it thereafter". Neither is the case and I'm appalled with her quick assumption. I'm posting pics for all of you to see. Unless they send a tech down to Pa to replace their faulty installation or refund my money, this review will remain! (I think five days is long enough to review pics). read more

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Great customer service. Took care of everything including direct insurance payment. Came to my work to replace the windshield and it didn't cost me anything. read more

I am not one to review and I was truthfully somewhat nervous to. I highly DO NOT recommend. The service of replacing my windshield took over 2 hours. The gentleman took out his phone to show me BIBLE VERSUS. He installed my dashcam directly in my eyes and had to go to repair shop to have them move it. It's not worth saving money. Call the nationwide companies. HORRIBLE. read more

My windshield did not leak! It had a chip on the driver side and scratches on the passenger side! Came to my work and replaced it. Next rain water is blowing in my face and leaking behind the dash. When I call them they say my truck had rust. Their is no rust anywhere on this southern truck!! IMO the tech botched the install and put rust on the bill to cover his ass! I was 100 feet away, if it had rust he should have told me. Called them three times and they were going to get back to me! Never did!! Scammers!! read more

Had a great experience with the Clifton Park office. Had a small crack that became a big one and needed to be fixed. Called on Tuesday. Woman in the office was awesome. Super friendly, took my information and had me call insurance company. That's all I had to do. They called and set up an appointment for Thursday. Two days later Eddie showed up on time, with a great attitude and a genuine knowledge of his job. He completed his work in about an hour once I stopped talking his ear off. Even found that the last windshield replacement (before I bought the car) had been done incorrectly and showed me why. Highly recommend this business. read more

Worst repair place ever. Customer service horrible by install tech. Window leaking 3 wks later and to fix it he silicone inside not outside. I'm a nurse but if leaking on outside you would fix the outside not jack up my molding inside to silicone. Really?? I will be following up legally with this! read more

Susie in the office was great. she answered the phone each time I called with a happy and ready to help tone. when I told her I didn't have glass coverage, she gave me a direct number for geico glass coverage to make sure I really didn't. I thought that was really great of her to give me that even though I still didn't. I was going out of town for a long drive and she was able to squeeze me in to their busy schedule, which was greatly appreciated! The tech, RJ, was punctual and very friendly. He replaced my stickers as if they never were removed from the last windshield. He was quick and done in no time with no mess left in my car. I had a great experience but of course I hope my windshield never breaks again but I would do business with them in a heartbeat if it did. Highly recommend! read more

Very happy with the windshield install on my daughter's car. Nice customer service person on the phone. Technician showed up on time and did a neat, professional install. Thanks! read more

awesome service,clean job and professional and safe conditions(covid 19 precautions) will use again if needed

I had a windshield replaced on my Element. It was like brand new when they finished. Tech was pleasant and professional and explained to me why it cracked. They took care of things with State Farm. So I went back for a couple stone star repairs. One was really bad and I didn't think they'd be able to repair it but they did. And because there were two stars and one was small, they gave me a little break on cost. I liked that. read more

After someone broke into my car and shattered the side window. I was getting the run around from safelight changing my appointment and kept pushing it back for weeks. I contacted Mr Windshield and I'm glad I did they came the day after I contacted them matched safelight's Price. Customer service was A+ and the technician that came to my house was very helpful and professional. Would definitely recommend doing business with them read more

They did a decent job. The service man was very rude, which really tainted my experience. To be quite honest, if I ever need service on my windshield again I am probably going to go elsewhere. I recommend others do the same. read more

Mr. Windshield repaired my Saab 2010 WS, the same day! As well as, having the best cost..

Very pleasant people! So kind and professional. They came and fixed my rear windshield the day I called. Took a while (about an hour) but the job was done well. I highly recommend! read more