They had me wait for 15 minutes just to not help me at all. Literally something they could have…read moretaken care of when I checked in. It's pretty common for this location to waste your time. Only Verizon location I know of that will let you walk out the door when you're there trying to give them money and purchase products.

Beware: VERIZON WIRELESS MOHAWK COMMONS STORE ARE THIEVES…read moreAND LIARS. I returned an iPhone that I got online through the Verizon app. The Verizon store at Mohawk Commons. I told the two people I was working with that I did not want the iPhone or the extra line. He told me to "turn off find my iPhone" and took the phone. They never actually returned it to stock or however they do it. They stole the new iPhone 13. Weeks later, I went back to the store to ask about why I'm being charged for the phone. He was very shady and refused to give me any receipts, he would not allow me to take a picture of his tablet screen showing that the phone was returned. He said that pictures weren't allowed to be taken in the Store.. So they stole the iPhone and left me with an open contract for 3 years!!! Verizon is terrible, but THE MOHAWK COMMONS STORE ARE THIEVES AND LIARS. I WOULD NOT RECOMMEND THIS STORE FOR ANY REASON. They took advantage of me big time. I was a Verizon customer for 18 years. I will never go back and I would never recommend them to anyone.

Was lied to about purchase of new phones Has been 3…read moreMonths and my billing is still not straightened out

This store signed me up for multiple services without my consent. I never signed or pressed a…read morebutton to consent for any services, which seemed odd but with COVID-19 I assumed they were trying to limit customers having to interact with devices. Boy was I wrong. The sales rep knew I what I wanted, but apparently proceeded to sign me up for multiple services I never requested. To say the least it's been a hassle over the last two months trying to cancel these services. Absolutely illegal business practices here, so please avoid this store and learn from my mistake.

Traded in my phone to this store last year and was promised a credit. I still have yet to receive…read moremy credit and the phone was stolen by a member of the store. I reached out to the manager in JUNE and they still haven't been able to get me a credit. I have never been so mistreated by a business and can't wait until this is resolved so I can ditch Verizon since this is the kind of business they run

Beautiful Verizon store with an amazing group of individuals who really know how to help a customer.read more

My OnePlus 8 had a broken screen and the black spot was growing. I needed to get it fixed. Not…read moreonly were they able to remedy the issue but when i discovered a fault with the new one they were quick, efficient and throughly tested the replacement. They were wonderful and I absolutely recommend them for your phone repair needs.

Boy, did these guys rip me off. I visited the store to replace just the charging cable for my…read moreMacBook Air. They gave me a used one, taken off a Mac they had set-up in the store. They told me the price was $62.40. When I questioned the price they told me the cable was tough to find, so I trusted them to be truthful. But after I returned home, I went online and found the most expensive cable was one I could have purchased directly from Apple for under $30. Google and eBay had the price at around $8-$10 with free shipping. While I should have returned it to the store, I figured learned my lesson and never trust this store again. NEVER!!!!! Buyer beware.

This place is rascist I called on the phone had an appointment for 4pm I show up to get information…read morenow the appointment is for a week later and it may all work after I pat 225 for 90 min of work sonhebvam sell me hus 300%marked up apple car play ...bad service..

Went there for a scheduled satellite radio install. Once there they insisted they told us to bring…read morein an FM connector, they did not have one, and our sound would suck without it. (This was not true as the sound of the Sirius is great via FM broadcast.) . They then angrily walked away in a cloud of smoke and returned to kind of suggest they might be able to install it. Not a professional spot, and their attitude was so disturbing we never went through the install. Really wanted satellite, but not that bad.