I had a bad experience with Towne TV after Many Good experiences…read more I was quite disappointed in the support I received. I just heard from the owner who apologized and was genuinely sorry. I've Always liked doing with Towne TV and will do so again. Thanks to the owner, Mickey Valletta

Second time in four years we have benefitted from the expertise and good service provided by this…read morecompany. From the consult appointment of KC to installation, we are pleased with the excellent customer service. Initially, KC made a visit to consult on our needs. No charge for home visit! He listened and answered our questions. He prepared an estimate that was emailed to us. We approved and paid a deposit. Shortly, after an appointment for installation was set up. The plan-- *Install a new 55" Samsung TV mounted on brick wall above our fireplace. A sound bar was attached to the bottom of the TV. It will improve sound in the large family room with a vaulted ceiling. *Move the 46" Samsung TV we bought from Towne four years ago to another room, the office sitting area. It was mounted on a wall. Service men were efficient and professional. (They removed shoes in the house.) They checked with us about details including appropriate placement. After installation, an informative clear explanation of the remote settings for the tv and for the sound bar were given. They cleaned up. We highly recommend this family owned local business.

Updated 1.12.26 Still the best, Still 5 star. They will do…read moreanything to make you satisfied with your purchase! Update 9.3.25 This place is the absolute BEST 5 star service walked in w a broken camera lens. Charged $25, was done in 4 minutes. I HAPPILY PAID $30 GO NO WHERE ELSE another local shop was going to charge me $$$$

This place is legit the best you can make for buying anything electronic. They don't give you the…read morerun around and they are so affordable and fast. In and out brand new screen and diagnosed the problem with my phone in 30 mins. Highly highly recommended

I was incredibly impressed by this shop, small spot right on State Street. I was a little nervous…read moreat first, but Rob who works there was super nice and helpful. I was quoted an enormous cost by Apple to fix my hard drive, it also would have required me to send my computer in the mail, etc.. Instead, it was finished by Computer Answers in a few days for half the cost and all in person. I am incredibly satisfied with my transaction here. Thanks again guys!

My mother's laptop had severe overheating. I took it to Computer Answers and it was fixed quickly…read moreand professionally. Total disassembly and cleaning, including new heat sink paste, for a very reasonable price. I was very impressed with the young man in dreads at the Computer Answers branch at 1119 State St. He really knew what he was doing and did an excellent job for me. (I'm sorry, young man in dreads: I am terrible with names, and I forgot yours as I usually do. But again: great job!)

My OnePlus 8 had a broken screen and the black spot was growing. I needed to get it fixed. Not…read moreonly were they able to remedy the issue but when i discovered a fault with the new one they were quick, efficient and throughly tested the replacement. They were wonderful and I absolutely recommend them for your phone repair needs.

Boy, did these guys rip me off. I visited the store to replace just the charging cable for my…read moreMacBook Air. They gave me a used one, taken off a Mac they had set-up in the store. They told me the price was $62.40. When I questioned the price they told me the cable was tough to find, so I trusted them to be truthful. But after I returned home, I went online and found the most expensive cable was one I could have purchased directly from Apple for under $30. Google and eBay had the price at around $8-$10 with free shipping. While I should have returned it to the store, I figured learned my lesson and never trust this store again. NEVER!!!!! Buyer beware.

Love this place. Has the world's most chill laid back employees. Please don't be rude to this…read morebusiness if they don't give you the price you want for your used electronic item. They are after all, A BUSINESS and they already pay top dollar for used electronics. They have a very funny name and it was actually created by a bunch of satirical British men which makes me love the company's personality even more. Has a great selection of gently used cheap movies for date nights if Netflix doesn't have the movie you're looking for to stream (happens to me 99% of the time).

It's a convenient place to bring electronics when you need cash but you really should watch out…read morebecause the people that work there have no idea what they are doing (maybe with the exception of the store manager). The first time I brought stuff in the guy working misquoted me a higher number for one of the items I brought in by A LOT. The second time I brought stuff in a different guy told me, after running it through some "tests", that my iPhone was locked to the ATT network even after I told them that couldn't be possible because I purchased it unlocked directly from Apple. He offered me at least $50 less for it because of this. In addition, they rejected another one of my items because they "couldn't get it to charge". Needless to say I did not sell my items to them. I got home popped a Verizon SIM card in my iPhone and LO AND BEHOLD the phone works. I also plugged the other item in and LO AND BEHOLD it charged right up and held its charge. Basically they wasted an hour of my life and lost business. I do hope the guy who told me my iPhone was locked just made an honest mistake BUT he would have some money to gain if he had convinced me to sell it to him at the lower locked price then turned around and sold it as an unlocked. My suggestion to you would be to make sure you go on the CEX website and get your own quote for the items you are thinking of bringing in. Secondly, try and be in the store when the manager Alissa is working because she actually knows what she's doing. Several of the employees there are unprofessional, slightly rude, and don't know how to do their job correctly.

I have been here twice in the past couple of years for repair work. Once, I lost files on my…read morecomputer but I knew they were stored somewhere on a portable USB drive. While it wasn't exactly cheap, they restored all of the files on the USB drive including the ones I had lost on my computer. That was great. Also, last year our computer was acting up and running slow so I brought it here. They did a scan of the hard drives and reformatted parts of the storage so that we had more free space (so our computer wouldn't crash every time we needed to do something) and removed some programs we didn't need (after consulting with us first). Again, great work!

My DVD player needed a small repair. TJ fixed the problem in about 10 minutes. No charge. I have…read moreused this shop once before and continue to be impressed with the knowledgeable service, friendly atmosphere and very professional attitude. I highly recommend this as a go-to shop for repairs.

I'll start with what happened to Radio Shacks in general, and then get on to what's wrong with this…read moreparticular Radio Shack. Radio Shack started out as a supply-and-advice center for very serious electronic hobbyists. It could get you parts, and you could usually run into the local fanatic about small electrics and electronics behind the desk who would steer you towards the right solution to your technical problems. There were a lot of ham operators and early solid state enthusiasts among the dedicated clientele. Gradually it became the place to go to get both the electrical part you needed AND advice about more mundane things, like how to swap out plugs or install your own TV antenna, and Radio Shack established its rep as the place for "regular" people, not just DIY/hobbyist types, to go. You could get odd-sized batteries and still get the excellent advice. Then Radio Shack started moving into what I'd call low-end retail electronics. You could buy a TV there, not just the parts to fix one (which you can't do anymore). Then home computers, for a while. And a VCR. And so forth, as each new generation of equipment which first required extra help and explanations came along. And while they never grew to the Best Buy level, since the footprint of their typical "shack" was small, they continued to keep a reputation as the place you could go to for decent quick help with solving a particular problem with your electron-powered device. And then came the cell phone. Now, Radio Shack has devolved to the point where they're essentially a cell-phone advice-and-sales place that still stocks a lot of other stuff. The employees get trained on how to swap out your number and get you up and running on your cell phone, and they seem to specialize in the clients who are accustomed to coming there and maybe not so much directly to a single-carrier cell phone store. I know this because I've been waiting on getting help at several Radio Shack locations for years now, listening to Joe Rotaryphone have the cell phone explained to him by the staff, while I'm trying to find where they left the inverters and soldering wire. And along the way, they've dropped training their employees about anything else. The local nerd patrol have found their skills are more marketable and appreciated elsewhere, so your friendly neighborhood smart-electronics-self-trained-geek no longer wants to work here. So you get run in the mill retail clerks who are well trained and versed on the cell phone thing but not about anything else. Which brings me to this location. While I've noticed the above about many Radio Shack locations over the years, this one has been particularly bad with respect to the following. * The clerks don't know their own stock. It's not just that they don't know what it is I'm talking about when I come in and talk about some basic item (and I'm not even talking diodes, I'm talking digital thermometers and rheostats and the like), they don't _even know what's in their store_. * On three of the past five occasions I've come to this location, they have had the item I wanted to buy _mispriced_ on the shelf, and then refused to honor the "marked" price on the shelf. Their POS database is king, I suppose, but this is either sloppy or dishonest or a little bit of both. * They DO NOT UNDERSTAND THE BASICS OF ELECTRICITY. I could go into detail here, but I'm sure you don't care for the purposes of this review. But by way of a simple example, I recently had a clerk pull out a lithium and a nicad battery (they were low on stock on the former) and claim I could mix them in the same device. (Don't try at home.) I had one who was utterly unclear about the basic concept behind surge protection. I had another who did _not understand the difference between switched and unswitched_. So what's the point of coming in here? I have to find everything myself, they don't understand what they've got, and three quarters of the time they want to order something specific I want out of a catalog. YO, I CAN SURF THE WEB, DUDES, and buy on-line myself. I will say the staff here have always been friendly, prompt (barring the odd cellphone sale to Joe Rotaryphone), and willing to help (if utterly unable) but I'm at my end with the Shack. I will probably stop in occasionally for the item I have to have now that I can find and understand how to use myself, but I have no need for a cell phone and if I did I'd be smart enough to go to a cell phone carrier after researching it in advance. I do not rant. It's just a sad coda on a long, long relationship with the Shack and writing this review is part of my process. I have moved on to the fifth stage, acceptance, here, and that's all good.