Good place to purchase a used vehicles, great selection to choose from, good customer services,…read moreguaranteed credit approval program.

Nice place to purchase a car or to have services done i had a great experience i highly recommend…read morethis delear you won't be disappointed.

I needed my NY inspection done and Zeneks was recommended by my neighbor. Owner was not only…read morefriendly but very knowledgeable as well. I was not just a number to him but was an actual customer. Not only can you get a great deal on a used car here but you can get all of your mechanical needs taken care of well. Zenek's is my new mechanic for all my needs now.

Only place I bring my cars to have service done. Very fair shop rates and probably one of the best…read moremechanics in the capital district. Seriously people you want your car fixed right the first time, go see Zenek !!

They have relocated to Sanford North Carolina to rip people off down there now…read more My neighbor got 2 lemons from them, now he is buried in debt due to their BS Warranty. ASK FOR THE CARFAX REPORT PRINTED! And if their printer is broken have them download and email it at that moment. Scammers!

Purchased a car in February. As we were leaving with the car the salesman mentioned offhandedly…read morethat they were closing and moving the business down south. I asked about yhe warranty and he said the garage was remaining open and would honor the warranty. 2 weeks later BOTH were closed. ​

I bought my 2005 Crown Victoria from Bob Karl's and the process was friendly and easy. I was given…read morethe keys and took the car out for a test drive by myself. I liked it. Took a few days to mull it over then went back and bought it. I've had it for over two years now and I've taken it back to the service department for state inspections and oil changes. It hasn't needed anything else. They really go through it to to bottom before selling it. And this car is 17 years old. The service department is great. They don't add on extra things wrong like some other service department or try to up their cash flow by recommending things you don't need like a lot of quick oil change places do. This is the honest mechanic I've been looking for. All in all I'm really happy with the Bob Karl experience. When this car eventually dies, I'll definitely be back to buy another. I'd give ten stars if I could. Extremely highly recommended!

I purchased a 2006 Buick Lucerne on December 2, 2020 with 68,950 miles. "An exception car" as Bob…read moreput it. With taxes I paid $6200. So far I've had to have the brake lines, portion of the fuel line, quick disconnect, fuel evac hose and solenoid, transmission pressure sensor replaced and a rebuilt differential installed. I also replaced the passenger side mirror. So now I have a 16 year old car that I've had to put about another $5000 in repairs. Later I found out that Carfax listed the car as a total lose. My bad for not checking sooner. Bob says he doesn't get Carfax because of a bad experience. I once asked him via email if he would have bought the car had he gotten the Carfax. I didn't get a reply. Bottom line, I have a 16 year old car that's cost me about $11,000.

Very disappointed. I never received a reply. This is the second shop I contacted through Yelp and…read morewas ignored. Since all the shops are local, I'll just contact the next shop by phone and follow up with an in person visit, if necessary.

From the owner: Empire Auto Garage delivers honest, high-quality automotive repair for the Capital Region — from…read morebrakes, tires, and oil changes to diagnostics, suspension, A/C, and full mechanical work. We offer fast turnaround times, transparent pricing, and real communication with no upselling or gimmicks. Whether it’s routine maintenance or major repairs, our experienced team treats every vehicle with care. Walk in today and see why Albany drivers trust Empire Auto Garage to keep their cars running strong.

Just purchased a ca for my daughter here. Great experience, Bill and Jacob were very helpful and I…read morefelt like we got a good deal. Thanks guys

I had a very good experience buying my truck from Bill and Jacob. No sales pressure. I originally…read morehad decided not to buy it because it was an expensive purchase and only a 60 day warranty. Bill called me an agreed to add a 14,500 mile bumper to bumper warranty at no extra charge and that changed my mind. There was only one key fob with it and Jacob agreed to supply a second one and have it programmed. It had to be ordered and he was diligent about keeping me updated and when he received it, set up a date for it to be programmed and for me to pick it up. I have only good things to say about WS Auto Sales. I would definitely buy from them again.

Lack of communication the staffs lie if they tow your car they want high towing bill the company…read moredon't have insurance and when you talk with them about New York State towing policy they claim they are private the rules don't reply to their company Charge the highest storage they just took our car and gave us a bill that you can go buy a new car bad company

I am in the tow business and needed help on very short notice. Pete & the Essentials crew went…read moreabove & beyond to help us out. I know this business inside & out. I always highly recommend them if I am unable to assist someone in need of services.