The owner and Kris were a pleasure to work with. They went out of their way to get my…read moregranddaughter in the vehicle she picked to buy for college. We had driven 125 miles to get there and needed to get the deal done in one afternoon so as not to need to drive up again. Kris "GOT IT DONE". Amelia is enjoying its use at college. Steve A.

This is a unique situation, so I'll keep it straightforward…read more When the customer picked up her vehicle, she immediately expressed dissatisfaction with the cleanliness, despite the vehicle having been professionally detailed. Her concern was that when the rear hatch was open, rain runoff marks could be seen along the sides. To address this, we provided her with money to have the vehicle detailed at a shop of her choosing. # Response to this part When we went to pick up the Vehicle it was not cleaned when we opened the hatch the pollen was still there from when the vehicle was looked at. (if it was professionally cleaned it would not have been there, I have purchased vehicles that have been professionally cleaned.) It was not rain run off per what is being said. There was another person with me that saw this Jeff did provide money taken off so I could get it cleaned. If I took it some place it was more than what was offered because most shops would be over what was offered. Despite this, each subsequent interaction involved continued complaints about cleanliness. During this time, she also made insulting remarks toward two of our employees and myself, the owner. # I gave Jeff a lot of credit for trying to make things right since when we wanted to pick up the vehicle the paperwork was not done and we had to wait for the salesperson to go to Motor vehicles and get it done. I don't recall making insulting remarks about the employees or the owner. Jeff was given a lot of credit for things. The only time a remark was made was when something was said about the salesperson that sold the PWI warranty I felt he was rude when I called and asked a question. Approximately six months later, she experienced an issue with the SUV that was clearly outside of warranty. Even so, we offered to repair it at our cost as a goodwill gesture. The following day, after we made this offer, she posted a one-star Yelp review. When I contacted her to ask about it, she stated that she did not intend to create a Yelp account, write a lengthy one-star review, and post it, claiming it was an accident. The review did not use her name but did include the VIN of her Explorer, which made it easy to identify the source. # Jeff did make an offer but not the full cost of the garage that his mechanic sent us to. Jeff's head mechanic is the one that stated he was not sure of what the issue is and felt it was better for us to take it to the garage that he recommended. So, we did and they gave us a different issue than what we have got so we had 2 different opinions and what Jeff offered did not cover the cost. Plus, we had to pay two hundred dollars to get diagnosed at the garage that his mechanic sent us to for an 2nd opinion. The issue is what opinion do we go with to get it repaired if there is an offer to cover the full repair and if not correct. Then work was done that really didn't need to be done We purchased the extended warranty so that things would be covered the way it was explained while there to pick up the vehicle. The salesperson stated that this is a good warranty company and they work with the customers. The warranty does not run out till 2026 when they were called, they also stated that they were going to train their employees and the salespeople a little better since they are finding out it would be helpful. The owner of the vehicle has only put three thousand miles on it since it was purchased from that dealership. So not outside of extended warranty. Jeff the owner did make an offer but did not cover the full cost of the repair, only a portion. (And per the mechanic we had 2 different opinions as to what the issue is and cost. The computer review was on computer it was a way to vent was not supposed to be sent. was sent by error. Additionally, the vehicle had a factory recall on the window molding, which was on national backorder. To help her in the meantime, we purchased aftermarket moldings and had them professionally installed at no cost to her. She later removed them herself using what she described as a "butter knife." We replaced them once more with another aftermarket set, again at no charge, and advised her not to remove them until Ford could install the factory replacements. # The factory recall was never mentioned to me till I contacted them and stated that there is a recall on the window molding and that is was on backorder. Jeff was great as to getting aftermarket molding to but on the vehicle since the 1st set he had installed blew off that day on the highway, I had someone with me when they blew off. so, Jeff was contacted and Jeff offered to order another set since the 1st set was not ordered another set and had them installed till ford received the factory recall ones and then the vehicle was dropped off at ford to install them and have not had an issue since. I never removed them with a butter knife not sure where that came from.

Updated review on the purchase of 2 cars a year ago. The cars have had no problems, no troubles…read more We absolutely love the saturn Sky and our Jeep. We are looking to get a third vehicle and we decided to go right back to Spa CIty Motors, because we trust them and they are so great. You couldn't ask for better people to buy from.

THEY SAW ME COMING!! we used to have a guy friend who…read morehelped us with car related things. sadly, he passed away 2 yrs ago. another guy friend was upset that we didn't ask him first, before buying a car here. he said he would have never allowed us to....i had been renting a uhaul for longer than i wanted to, because it is a lot cheaper than a car rental. when i saw a cool little 2 door vehicle pop up "for sale" in my facebook feed, i got excited, because the price was right for us. went down to the listed address, , did a very brief test drive. after the owners son went back into the garage, we looked under the hood. had a question about something minor, and went in to ask him about it. he dramatically sighed LOUDLY, then stomped out back to the car, angrily answered my ?, then left quickly. i understand being busy, but golly gee whiz, batman! we really should have shopped around a bit, but i was so desperate to just get a damned car. whelp, like i said... they saw me coming. i should have at LEAST googled the kelly blue book value on it but, alas.... did not. LESSON LEARNED. prior to this, i had always just bought cars out of people's driveways, so this was my first car lot auto purchase. guessing i assumed this would assure better quality. they had a very limited warantee, was it 30 days? 90? "what we have to have, legally", i was informed. well, we recently took it off the road, because it is too small for our needs. very cool, but very cramped. i have scars on my leg, from the drivers side door NOT staying open when hopping in. if you open it wider, it opens to the point where you have to UNBUCKLE the seat belt, to jump out to pull it inward! AAARGH! don't get me started about the SEAT BELTS!! (Alllll over the place) i am on a facebook page for this car,and just learned i paid WAAAAY more than the actual value of it. (7000.00 plus) the garage where i just bought a buick regal, from looked up the value of the tiny car, and told me it is worth 3000.000 to 3800, tops. they were first to suggest that i got screwed. according to one facebook car guru, with the mileage on it now, i will be lucky to get 1500 for it as it is. (needs a wheel bearing) they all nicely let me know that THEY SAW ME COMING. if you buy a car here, people... DO YOUR HOMEWORK, know the actual value. it really IS a cool little car, only driven locally, for one year. we just foolishly paid waaaay to much. so hoping/thinking to get the listed value quoted by my mechanic, and lick my wounds. your results might be different with this place-i wish you luck. just do your homework.

We were so sad when M and Sons garage in South Troy closed its doors. Mohammed and his family were…read morethe BEST mechanics in town. Incredibly skilled but incredibly ethical as well!!! We were thrilled today when M and Sons Towing parked its truck right in front of our house! I learned that they were back in business with a towing service in Troy and a garage in Amsterdam. It will be worth the trip to have them working on our cars again! Welcome back!!!

This is the SPOT. Go here for quality, honest work from such a genuine team of people. Got…read moreestimates for a radiator and transmission line replacement from Monroe, Valvoline and the like which were overdramatic with sky-high prices. It was such a weight off my shoulders to have a real conversation with Mohammed and know my car was in safe and capable hands and would be tended to for such an affordable price. I appreciate this place so much.

The worst service I have ever received. Kept car for almost 2 weeks. Not one person could fix the…read moreproblem. Put car back together with missing screws. Had to have it towed from the shop. Whatever they did left my car with check engine light on.

They went way above and beyond to get me in my Jeep. Great price, super friendly service and very…read moreaccommodating. I would definitely recommend getting a vehicle from them!

Very nice owner. Professional. Take there work serious. Picked my car up from Florida to ny took a…read morewhile but that's expected I guess due to weather and etc

They delivered my car a week after the date and they never communicated to say notify them, I…read morecalled them and they did not answer the phone at the 3 numbers they have and when I gave him a Bad Star The owner of the company called me with threats and with bad words I have the Recorded conversation and evidence of evidence text messages. I don't trust this company. Bad bad company.