Very disappointed. I never received a reply. This is the second shop I contacted through Yelp and…read morewas ignored. Since all the shops are local, I'll just contact the next shop by phone and follow up with an in person visit, if necessary.

From the owner: Empire Auto Garage delivers honest, high-quality automotive repair for the Capital Region — from…read morebrakes, tires, and oil changes to diagnostics, suspension, A/C, and full mechanical work. We offer fast turnaround times, transparent pricing, and real communication with no upselling or gimmicks. Whether it’s routine maintenance or major repairs, our experienced team treats every vehicle with care. Walk in today and see why Albany drivers trust Empire Auto Garage to keep their cars running strong.

I worked primarily with John Chidsey, who has been in the car sales business for ages. He knows…read morehis cars. Having chronic illness and being a single woman looking for a car on my own, I was lost. I found John's help early on in the process, and then looked around - to make sure I was choosing from multiple sources of information. The other places had crappy people skills, no car knowledge, and ..it wasn't good. I returned to Robert's Auto for John's help. We had connected well that first day, and it picked up from there. But it was *genuine*, relaxed, and with kindness. Coming back, I had also re-focused my specific buying needs and goals, and John was easily able to find me cars to choose from in those specs. John gave me Carfax reports and was up front about the car histories. He went with me on the 2 test drives (apparently some dealers don't?) which took us through various driving conditions. Moving ahead on the sale/purchase of the car I chose was simple. And not high pressure. I had wished I had had my Grandpa with me to buy a car, but really, without the age piece , it kind of was like having my Grandpa (sorry John, not an age thing!) pick out and help me with a new used car. It really felt like that. John did not "charm" me. He was kind. Kind. As someone who studies body language, including micro-expressions and handwriting, John passes every test to be the antithesis of the caricature of a salesman. Go with John Chidsey at Robert's Auto. (I love my new used car so much )

They have relocated to Sanford North Carolina to rip people off down there now…read more My neighbor got 2 lemons from them, now he is buried in debt due to their BS Warranty. ASK FOR THE CARFAX REPORT PRINTED! And if their printer is broken have them download and email it at that moment. Scammers!

I have purchased several vehicles and have never been disappointed. He stands by every sale. All…read morehis inventory has to go through his mechanics shop and then detailed before he puts them on his lot. They are preowned vehicles with some warranty, but not for its life time. Dave is as honest as they get. If he doesn't have what your looking for he can search the auctions. My family and my friends have also purchased vehicles and I would rather deal with the personal service with the owner than these big dealerships and their pirhanas. Pirhana

My partner and I purchased two vehicles here in May 2015, with extended warranties…read more Neither of us were new to the car buying process, and I have to say, this was the most pleasant car buying experience for both of us. What started out as originally being only one vehicle purchase ended up being two only after we were so pleased with the first. Dave P, the owner, was 100% friendly and completely no-pressure from start to finish. To this day, whenever we have questions or issues, Dave is there to help. I sincerely appreciate this family-owned and operated dealership because they go the extra mile for their customers. We purchased two older trucks that were somewhat high in mileage but of low risk to us because of the fantastic extended warranty that they offered. To date, while we've had to make use of the warranty, it paled in comparison to what it would've cost without it. This is the way to go - used car prices with new car warranty and service. Thanks Dave and the family at Ashley Auto... You've earned another lifetime customer!

own and operated by locals that care about the people that come into their shop to purchase a…read morevehicle. We believe their thinking that we were going to talk to someone with the same respect, that our credit had other used car dealers as if we were sub-human. No that was not the case we can only tell you we were very wrong. Not only did we get the kindest and respectful treatment it made us believe they wanted a lifelong relationship. We are crazy we know that a used car is just that a used car. But the service made us wonder did we, in fact, purchase a new vehicle. We got the truth from the owner and staff. So if you want to support​ before during and after the sale. LBC AUTO is i can say we found it and avoided bull.MARK RIDING IN MY LEXUS FOR OVER A YEAR

From the owner: LBC Auto Sales is a family owned and operated used car dealership in Troy NY. We offer a wide…read moreselection of quality used cars at a competitive price. The owner and sales manager Emile Tlaige has over 30 years of combined experience in auto sales, and strives to bring the best savings to his customers.

Just purchased a ca for my daughter here. Great experience, Bill and Jacob were very helpful and I…read morefelt like we got a good deal. Thanks guys

I had a very good experience buying my truck from Bill and Jacob. No sales pressure. I originally…read morehad decided not to buy it because it was an expensive purchase and only a 60 day warranty. Bill called me an agreed to add a 14,500 mile bumper to bumper warranty at no extra charge and that changed my mind. There was only one key fob with it and Jacob agreed to supply a second one and have it programmed. It had to be ordered and he was diligent about keeping me updated and when he received it, set up a date for it to be programmed and for me to pick it up. I have only good things to say about WS Auto Sales. I would definitely buy from them again.

Good place to purchase a used vehicles, great selection to choose from, good customer services,…read moreguaranteed credit approval program.

Nice place to purchase a car or to have services done i had a great experience i highly recommend…read morethis delear you won't be disappointed.

I bought my 2005 Crown Victoria from Bob Karl's and the process was friendly and easy. I was given…read morethe keys and took the car out for a test drive by myself. I liked it. Took a few days to mull it over then went back and bought it. I've had it for over two years now and I've taken it back to the service department for state inspections and oil changes. It hasn't needed anything else. They really go through it to to bottom before selling it. And this car is 17 years old. The service department is great. They don't add on extra things wrong like some other service department or try to up their cash flow by recommending things you don't need like a lot of quick oil change places do. This is the honest mechanic I've been looking for. All in all I'm really happy with the Bob Karl experience. When this car eventually dies, I'll definitely be back to buy another. I'd give ten stars if I could. Extremely highly recommended!

I purchased a 2006 Buick Lucerne on December 2, 2020 with 68,950 miles. "An exception car" as Bob…read moreput it. With taxes I paid $6200. So far I've had to have the brake lines, portion of the fuel line, quick disconnect, fuel evac hose and solenoid, transmission pressure sensor replaced and a rebuilt differential installed. I also replaced the passenger side mirror. So now I have a 16 year old car that I've had to put about another $5000 in repairs. Later I found out that Carfax listed the car as a total lose. My bad for not checking sooner. Bob says he doesn't get Carfax because of a bad experience. I once asked him via email if he would have bought the car had he gotten the Carfax. I didn't get a reply. Bottom line, I have a 16 year old car that's cost me about $11,000.

Customer service was fantastic, you could tell that everyone who helped you was genuine and caring…read more I had a great experience and left happy in my clean new car. Thank you for everything.

stink!, I bought a 2015 Lexus and the heat and air conditioner never worked. It also has a leek In…read morethe colon tank and also the tire have problems that cause me over a thousand dollars and plus car was over priced . he refused to make it back or fix the problems. Please do not buy from this place