First I would like to emphasize that this store sells only US made furniture in all styles from…read moreColonial to Modern. It is family owned! I am very pleased with the swivel chair I bought for my LR. And I just received the Amish made solid Cherry bed I ordered. Beautiful! I could select from over 20 wood finishes! Service is A+. Friendly and knowledgeable! Helpful: Scott let me borrow a metal bed frame until my bed arrived. Communication is excellent. Easy to contact, and you speak to an actual person, the owner. Delivery was efficient and competent. Experienced deliverymen. Prices are competitive and fair value. Selection is outstanding. For example, I could select from over 100 upholstery fabrics for the chair I selected. In addition to the showrooms, there are numerous catalogs available online and paper copy. Support small local businesses when you can, especially when they are far better choices than the chain stores.

High-quality All-American-made furniture store set in an actual old barn, that also sells…read moreupholstery fabrics by the yard. The styles are mostly traditional American - Shaker, country, and simpler styles, not the more elaborate 19th century American variations on Victorian and pre-war overstuffed - but they do include a lot of fairly stodgy upholstered styles as well. They claim mostly Amish manufacturers, in small lots, and the basic woods are (supposedly) all American-grown - cherry, oak, walnut, hickory, and pine in evidence, not sure about maple and cedar, but the staff say they can order almost any piece in one of the basic woods. The owners are also the sales staff so it's a true small business. The only thing not great about Kugler's is the prices, which are full boat retail price. As in, $300 for a small cabinet, $1000 for a small dining room table, $1500 for an armchair, just for a sample. These are not outliers; they're typical. I've bought unfinished pieces of similar manufactured Amish origin at Adirondack unfinished for significantly less, but - those are unfinished and unupholstered, and the quality isn't really quite as high as the basic stuff at Kugler's. So it's not quite a competition so much as different ends of the same spectrum in the same basic vein. The true differentiator may be that you basically are going to be able to custom-order a piece with the wood, finish, and upholstery of your choice, for the most part; it's not true custom furniture as you're ordering a known type or style but it's pretty close in terms of customization within the range of choices. And they do have some very nice pieces. I'm a little reluctant to go to four stars without some evidence as to the long-term quality of the furniture, but then again you'd be waiting a while for that, presumably, so consider this a placemarker review in the meantime. But I also note I can't really afford to shop here for anything big, so I am out of my league - take that for whatever it's worth in terms of the star rating or the credibility of this reviewer.

Kincaid is still one of the Capital Region's best-kept secrets. Perhaps that isn't a bad thing to…read morepreserve their standards. We have been customers of Kincaid for over a decade and have furnished our kitchen, dining room, great room and master bedroom there, as well as purchased many unique chairs, benches and tables from Kincaid. We are sticklers for quality in the sea of particle-board furniture offered at the local 800-pound gorillas. Kincaid's furniture is always made from the best materials (solid hardwood and durable leather) and is in a separate (higher) class in comparison to what is available elsewhere. We also have had two minor furniture malfunctions (one due to a toddler harming wood on a stool and the other due to doors not properly aligning on a hutch) and both times Kincaid stood 100% behind their piece and either repaired and/or replaced the damaged items, hassle-free. Go to Kincaid!!

My husband & I have been buying furniture for years from Kincaid Home Furnishings. When we walk…read morethrough the door Andy greets us warmly. He gives us the best possible deal. He knows how to treat his customers. Their furniture is of excellent quality & very tasteful. We have never had to call Andy with a complaint. We just ordered a new dinning set & guest room furniture for our new apartment. We can't wait till they are delivered. You can't get a better buy anywhere else with such excellent service. We wouldn't think of shopping anywhere else.

I have used them for a number of projects that required some creative solutions. We always found…read moresomething to make it work and the staining/finishing is always wonderful. Highly, highly recommed.

Adirondack sells unfinished wood furniture from a variety of manufacturers, including some regional…read morebusinesses and the vaunted Amish furniture makers stock. The workmanship varies, but in general they have what I'd call medium to medium-high quality pieces. They will sell them to you finished at premiums which vary quite a bit from piece to piece, or will give you advice about staining or painting (and will sell you the appropriate paints and stains). If you've never finished an unfinished piece, it's not that hard to get a nice result, although you'll want to start out on a cheap, small piece to get the hang of it. Pine predominates, but they have a half dozen other woods for many of the items ranging from parawood to alder to ash. There's some very nice oak pieces with good grains. The quality of the woods is what I'd call "modern" - finding good furniture wood these days is very difficult, and there are flaws in almost every piece of new wood furniture you can find, but they do reasonable quality control here. We've had a few pieces that had flaws from here, so I encourage you to look at the delivered piece before you take it off the premises - they've willingly exchanged things for us so don't be shy about that. As far as the types of things, they have: bookcases (including corner units), headboards, shelving, kitchen tables and hutches, tables, dressers, desks, and a variety of interesting smaller-run items. They don't have couch/futon frames, however. The stock does vary - they do buying trips periodically - but for the more mainstream pieces they can get virtually any size in any wood or configuration you want. You can also bargain hunt here -- they typically have a few "as is" or end-of-run items at fairly decent discounts. Wood is not cheap, relative to pressboard, but we've priced their stuff against internet-ordered, places like Huck Finn's, and equivalent finished furniture at the mainstream furniture stores, and Adirondack does quite competitively. The staff here have been helpful - primarily Brian, the guy out front most of the times we've been here, who knows his furniture and will go over both the options for something and the finishing how-to with you. Do note it's a smallish operation so you may have to wait for help. Some things I'd like: a sustainability rating on the wood (they don't have anything like this, although they can at least tell you where they bought the piece from, which is more than they can at most furniture retailers), and a delivery service (this is strictly carry-out). And, it should be noted that when they run out of stock of an item, it takes them a long time sometimes to get it back, since they do the buying directly themselves and then periodically. They do have a good-sized warehouse in the back, though. Note: this is in Niskayuna, 12309, on State just on the other side of the Colonie line and below the intersection of Balltown to the south of Mohawk Commons. The Yelp Map seems to give the wrong location because of the "Route 5" addendum. Note also the URL for the store is incorrect - google for Adirondack Wood Shed. Phone number is 518 346 2200, current hours are MWF 10-530, T Th 108 and Sat 10-5. I submitted an update to Yelp but they seem to vary quite a bit in their times to update. I'll delete this section of the review when I see that the Yelp database information is correct.

This review is actually for Bassett Furniture…read morewhich has a Showroom located in the Warehouse at Huck Finn. I purchased a sofa and matching loveseat at Bassett Furniture in October 2021. MADE in the USA! The sales associate/design consultant I had was Paras Hilstro who was knowledgeable, professional, and friendly. She answered all of my questions that day and later in several emails. I was allowed to borrow 10 fabric samples to take home which helped me make a decision. I was able to place my order by phone which was very good. My furniture was arrived at Bassett two weeks ahead of the projected date. It was delivered 6 days before Thanksgiving which was perfect since I was hosting for the holiday. The delivery was flawless from competence of delivery men to setting up the furniture. I highly recommend Bassett Furniture for quality and value. In addition, I highly recommend Design Consultant Paras Hilstro for her excellent service including knowledge of this furniture line.

Great furniture store with a range of brands and prices. Many of the associates have great…read morecustomer service. Please get the delivery guys booties to go over shoes so they don't track mud in the house.

This store just opened. They have a really good selection of affordable furniture, including items…read moreyou wont see anywhere else in the area - like really elaborate world styles. I'd say they're a bit less expensive than Raymor but you'll find similar quality (by that I mean a mix of good quality items with some cheap stuff).

Fun shopping! Tons of choice and generally a cool experience with all sorts of bric-a-brac and many…read morestyles of furniture and frames! The staff is top notch; helpful and quite fun. There are always folks spending money. Review: 5

WENT to return an item and the manager and checkout person were both rude. there's such a big deal…read moreon the website about easy returns and it was not easy or friendly...and that was with a receipt. no reason to give an attitude

Cheap stuff. Less Bull than the Raymore & Nagagains…read moreexperience but far more than the Old Brick trip. Since I didn't buy anything I will focus on the free candy, coffee and ice cream in Bob's Cafe. Hold up, I confused? Free ice cream at a furniture store. Knock Knock... it Diabetes, America.

*Great Furniture, Terrible Customer Service and Delivery Experience*…read more My experience with Bob's Discount Furniture was beyond frustrating. When you're spending your hard-earned money on furniture, you expect a company to be upfront and honest about when you can expect to receive it. Apparently, that's asking too much. The biggest issue was the delivery scheduling. Their website advertised delivery dates that didn't match what I was being told by their employees. How can you advertise one thing online and then tell customers something completely different after they've placed an order? To make matters worse, trying to get the situation resolved was another headache. Instead of making things right, the entire experience felt like one inconvenience after another. I understand that delivery schedules can change. What I don't understand is the lack of clear communication and the misleading expectations. Customers shouldn't have to chase down answers or waste their time trying to figure out when their furniture will actually arrive. *Bob's needs to understand that customer service doesn't end once they have your money.* A good price means very little when the buying experience is this frustrating. I would seriously think twice before purchasing from Bob's again. The furniture might be discounted, but apparently, so is the customer service.

Decided to stop in to see what they had. They have quite a bit of selection and the prices are very…read morereasonable. If you're looking for something I would definitely check this place out you never know what you will find. It's more household items they do not sell clothes

Reliable spot to pick up some used home goods and furniture with great deals on mugs, glasses and…read morekitchenware. I scored several wine glasses for $1 each. They give 10 percent off to healthcare workers and educators too, everyday and 20 percent off to everyone on Thursdays.

I worked with such helpful and kind staff. Hank helped us out so much and we are extremely…read morethankful. Prices are fair and I plan on always buying my furniture at this location!

I really had a wonderful experience working with Dave at the Schenectady Old Brick Furniture store…read more He was way more attentive, personable, and knowledgeable than the person we worked with at Raymore & Flannagan the day before. My partner didn't like the vibe of R&F so much, because it felt like we were being rushed into a used car sales pitch, that he decided to skip the trip to Old Brick the following day. In truth, Old Brick was the polar opposite experience, and Dave gave me the breathing room I needed to make an informed decision about my new mattress. Upon entering Old Brick, Dave introduced himself and told me that I could browse and test the mattresses on my own. He also said that he'd be nearby if I needed help and then checked in with me after a couple mins. He asked if I'd like to try this mattress technology thing, to which I said, "oooo -- you had me at technology", and he walked me over. I laid down on a bed with a TV facing downward as he started the program. It scanned my sleep position with these rollers under my back, then it had me lay on my side. When the scan was complete, it knew that I was a "Blue dot" semi-firm mattress sleeper. And being I usually prefer semi-firm mattresses, I was impressed. Then Dave walked me through a variety of "blue dot" mattresses and had me test them. He commented on whether he felt any particular mattress looked comfortable or not. I think I tested every blue mattress there, but with his guidance I settled on an Old Brick hybrid mattress. It borrows a number of incredible features from other mattresses such as cooling gel, a large number of springs, several layers of memory foam, etc, but for less than half the price of the major brands. It was delivered the following day, and the delivery guys took the old mattress away for me. Overall, the experience of picking a mattress out was very pleasant and informative with Old Brick. Dave guided me through the various options, explained the features in layman's terms, and I didn't feel pressured. I'm very impressed with this business and we both absolutely LOVE our new mattress!

I love Ethan Allen. Ask for Sam Norman, he is THE BEST. He came to my home and I left everything in…read morehis hands. His honesty, understanding, patience, experience, knowledge and intuition and understanding of interior design far exceeded what I expected. He is TOP-NOTCH, and knows his stuff, and how to put it together. I am a former designer and working with him was a wonderful experience. Phyllis Cave

I purchased a leather sectional couch + x2 leather chairs from Ethan Allen about 3 years ago. The…read moremexican-made furniture is absolutely terrible quality even though they charge a premium for this junk. The sectional couch cushions are "peeling" leather in certain areas & the leather dye is easily wearing off 3 years later. I contacted customer service via email, naturally they blame "environmental conditions" due to the crap quality & leather they use. Look to Restoration Hardware if you want anything decent. See attached pics.