Very expensive. Not super helpful in explaining what went wrong. They fix it. At a high price…read more Pleasant staff. All trying to sell.

Fine customer service experience and excellent product. Found that required booking the home visit…read morewith Evan to confirm which style worked best for us and finalize the quote. Was a little challenging just because that visit requires a refundable deposit and I was trying to compare prices with competitors. But Evan was a great listener and suggested a different product than I initially thought I wanted, understanding the style and function goals I explained. I am so happy with the end result. The installation team were not vaccinated, but graciously put on masks after I asked, since we have unvaccinated kids in our house. Very positive experience overall.

Absolutely the best Nursury in the Capital District!…read more Friendly, knowledgeable and the prices are so much better than other nearby Nurseries. I've been using them since they were on Route7 almost 30 years ago~ The Bakery is remarkable and an added bonus! Nate the Manager has gone out of his way and the home I purchased in Niskayuna looks like a showplace thanks to all their help! Sincerely, Michael Gavin

George's removed all the old cement around our pool and patio. I can' t say enough about Georges…read moreand his crew!!!!! They were awesome!!! Their workmanship was immaculate!!! Highly highly recommend!!!!

I was struggling with my Dolphin E10 cords and I appreciate the help of employees over the phone…read moreand in person. They checked inventory for me and they even helper me replaced the part I needed. Shout out to Zach and the other employee

I've been an Islander customer for years with an in ground pool and always been happy with their…read moreservice. But I brought my Robot vacumn in for repairs, I couldn't believe that they diagnosed and as busy as they are they repaired it in one day. Zack Case and Matthew took care of it and called me later that same day for pickup. Very impressed! they are honest, efficient and the most friendliest staff you'll find. Thank You Bill Aperance

First I would like to emphasize that this store sells only US made furniture in all styles from…read moreColonial to Modern. It is family owned! I am very pleased with the swivel chair I bought for my LR. And I just received the Amish made solid Cherry bed I ordered. Beautiful! I could select from over 20 wood finishes! Service is A+. Friendly and knowledgeable! Helpful: Scott let me borrow a metal bed frame until my bed arrived. Communication is excellent. Easy to contact, and you speak to an actual person, the owner. Delivery was efficient and competent. Experienced deliverymen. Prices are competitive and fair value. Selection is outstanding. For example, I could select from over 100 upholstery fabrics for the chair I selected. In addition to the showrooms, there are numerous catalogs available online and paper copy. Support small local businesses when you can, especially when they are far better choices than the chain stores.

High-quality All-American-made furniture store set in an actual old barn, that also sells…read moreupholstery fabrics by the yard. The styles are mostly traditional American - Shaker, country, and simpler styles, not the more elaborate 19th century American variations on Victorian and pre-war overstuffed - but they do include a lot of fairly stodgy upholstered styles as well. They claim mostly Amish manufacturers, in small lots, and the basic woods are (supposedly) all American-grown - cherry, oak, walnut, hickory, and pine in evidence, not sure about maple and cedar, but the staff say they can order almost any piece in one of the basic woods. The owners are also the sales staff so it's a true small business. The only thing not great about Kugler's is the prices, which are full boat retail price. As in, $300 for a small cabinet, $1000 for a small dining room table, $1500 for an armchair, just for a sample. These are not outliers; they're typical. I've bought unfinished pieces of similar manufactured Amish origin at Adirondack unfinished for significantly less, but - those are unfinished and unupholstered, and the quality isn't really quite as high as the basic stuff at Kugler's. So it's not quite a competition so much as different ends of the same spectrum in the same basic vein. The true differentiator may be that you basically are going to be able to custom-order a piece with the wood, finish, and upholstery of your choice, for the most part; it's not true custom furniture as you're ordering a known type or style but it's pretty close in terms of customization within the range of choices. And they do have some very nice pieces. I'm a little reluctant to go to four stars without some evidence as to the long-term quality of the furniture, but then again you'd be waiting a while for that, presumably, so consider this a placemarker review in the meantime. But I also note I can't really afford to shop here for anything big, so I am out of my league - take that for whatever it's worth in terms of the star rating or the credibility of this reviewer.

There's always someone around to help you find something there and when you cash out they are very…read morequick. They have a huge selection of books, kids books, adult books, coloring books. I have many boxes of puzzles, big variety of rugs, large and small. I love the food section and spices. Cereals are half the price of Hannaford or PC. Lots of toys for kids. It's a "good Stuff Cheap" store. Also you can join their club FREE and get xtra savings.Id rate this store in Latham 5 stars.

Little esd yappers aside, my REAL therapy K9 and I love Ollie's. Great deals on power drinks and…read morecoffee. Tarps and 2 great cashiers!

Beware! This company does work without your consent, and will charge you!…read more I am disappointed to leave this pool company after 2 years because they went ahead, and did work outside of my agreed upon contract of a pool opening. At no point in time did they contact me to do "additional work". Therefore, be very careful. They replaced a piece that did not need to be replaced on top of my filter, tossed to the side. Not once letting us know. Not once hearing from us to agree on them touching anything outside of an opening. What's more disturbing is now the piece that was replaced I am not sure can go back. Thus, forcing me to now shut off my pool filter and now not using my pool until this company resolves this blatant issue of unauthorized work and possible damage to what they replaced as irreplaceable now. Make sure you find a pool company that values their customers consent on all work done on your property. Especially because I was not even home for this lack of consumer respect. I would ALSO like to point out that the items replaced were there last year and the year before that. and NO ONE DID OUTSIDE REPAIRS UNTIL NOW. I WAS TOLD LAST YEAR AND THE YEAR BEFORE THAT EVERYTHING WAS FINE.

It's hard to put into words how grateful I am that when I sent an interest email to Concord Pools…read moreand Spas in early April that Kristen Underwood entered into our lives! From our first interaction I knew she'd help me achieve my dream of having a pool in our backyard! Kristen was responsive to every question or concern we had, she consulted with colleagues when needed and always kept us in the loop communicating every detail of our pool project from beginning to end. If you've been thinking about getting a pool reach out to her! You will not be disappointed :-) Kristen and the amazing team at Concord, from excavation to cleaning to service, have given me and my family something that we've only ever dreamed of and every time I walk outside I smile! Thank you all so much!

Recently bought a sectional. Robert was the delivery driver (along with another gentleman whose…read morename escapes me). They were courteous and professional. Since the sectional was oversized it would not fit through the door - Robert tried every trick he knew but it wasn't meant to be. He advised what sizes would fit etc. for the room we wanted it in, so back to the store we went (which was a painless process as well). Haven't had the second delivery yet but hopeful Robert is the point person on that one as well.

Sean is super talented at his job got me the best deal on a couch that was affordable for my budget…read morewith my family. I would recommend this place to anyone asking where to find couch's at affordable prices!

I have used them for a number of projects that required some creative solutions. We always found…read moresomething to make it work and the staining/finishing is always wonderful. Highly, highly recommed.

Adirondack sells unfinished wood furniture from a variety of manufacturers, including some regional…read morebusinesses and the vaunted Amish furniture makers stock. The workmanship varies, but in general they have what I'd call medium to medium-high quality pieces. They will sell them to you finished at premiums which vary quite a bit from piece to piece, or will give you advice about staining or painting (and will sell you the appropriate paints and stains). If you've never finished an unfinished piece, it's not that hard to get a nice result, although you'll want to start out on a cheap, small piece to get the hang of it. Pine predominates, but they have a half dozen other woods for many of the items ranging from parawood to alder to ash. There's some very nice oak pieces with good grains. The quality of the woods is what I'd call "modern" - finding good furniture wood these days is very difficult, and there are flaws in almost every piece of new wood furniture you can find, but they do reasonable quality control here. We've had a few pieces that had flaws from here, so I encourage you to look at the delivered piece before you take it off the premises - they've willingly exchanged things for us so don't be shy about that. As far as the types of things, they have: bookcases (including corner units), headboards, shelving, kitchen tables and hutches, tables, dressers, desks, and a variety of interesting smaller-run items. They don't have couch/futon frames, however. The stock does vary - they do buying trips periodically - but for the more mainstream pieces they can get virtually any size in any wood or configuration you want. You can also bargain hunt here -- they typically have a few "as is" or end-of-run items at fairly decent discounts. Wood is not cheap, relative to pressboard, but we've priced their stuff against internet-ordered, places like Huck Finn's, and equivalent finished furniture at the mainstream furniture stores, and Adirondack does quite competitively. The staff here have been helpful - primarily Brian, the guy out front most of the times we've been here, who knows his furniture and will go over both the options for something and the finishing how-to with you. Do note it's a smallish operation so you may have to wait for help. Some things I'd like: a sustainability rating on the wood (they don't have anything like this, although they can at least tell you where they bought the piece from, which is more than they can at most furniture retailers), and a delivery service (this is strictly carry-out). And, it should be noted that when they run out of stock of an item, it takes them a long time sometimes to get it back, since they do the buying directly themselves and then periodically. They do have a good-sized warehouse in the back, though. Note: this is in Niskayuna, 12309, on State just on the other side of the Colonie line and below the intersection of Balltown to the south of Mohawk Commons. The Yelp Map seems to give the wrong location because of the "Route 5" addendum. Note also the URL for the store is incorrect - google for Adirondack Wood Shed. Phone number is 518 346 2200, current hours are MWF 10-530, T Th 108 and Sat 10-5. I submitted an update to Yelp but they seem to vary quite a bit in their times to update. I'll delete this section of the review when I see that the Yelp database information is correct.

Consistent quality and gorgeous floral arrangements for all occasions…read more The staff are accommodating and exceed expectations. No other florist comes close to the service and excellence that is renaissance

David and his team were AMAZING. They were prompt, responsive, patient, and just such a pleasure to…read morework with. And of course, they made the most SPECTACULAR looking chuppah and florals throughout the room people have EVER seen. It was absolutely incredible and people are still raving about it a month later. I couldn't recommend using RFD enough!!!

Neat furniture and home store. Their decor for the Christmas holiday, is green, red and beige…read morecolored. Their displays are nicely placed around the store, which seems an industrial relic with metal beams in the middle. They offer items one would search for a while, like beds with top posts, chandeliers, very nice bar ware and lounges, a couch section and settees. Their wood furniture is large. Excellent variations on cloth, towels, XL carpets, mats, pillows and lounge seats. Their kitchen items are near the cash register. Review: 4

Maybe it's my own fault, but I signed up for an event at this store called Design Class: How to…read moreStyle your Tree & Mantel and was shocked at how bad it was. I really enjoy home decorating, and as a busy full-time working mom, I thought this would be a fun Saturday morning self care activity and hoped to pick up a couple new tips for my holiday decor. I arrived a few minutes early and waited in the cold (in full view of the staff) until they unlocked the door. I was told to put my stuff down and do a little "pre-shop" before they got started. Then the "teacher" basically asked what we (myself and 3 older ladies who came as a group) wanted to learn. I explained why I signed up and she started walking us around the store suggesting items we could buy. I gave her a few minutes, but after a while I explained I wasn't there just to shop, and asked if she would be teaching any design tips. She acted like she had no idea what I was talking about, so I showed her the class description. She was still confused so then she asked another employee to help me, as if I was asking for something special. I finally left because clearly they had no knowledge to share and I had just wasted my precious little free time. Calling this a class is comical. It was a total disappointment!