My wife and I are looking for new flooring for our kitchen. We have been to some of the large big…read morebox stores and also looked online, but it can be an overwhelming and frustrating experience. Sometimes we want to ask questions but finding an employee was difficult, and other times we just want to be left alone to look around. This place offered both, along with many selections of different types of flooring. Yes, it is a warehouse inside so some things seemed jumbled around. But, the salesperson (Paul) was extremely helpful in explaining to us some of the options available and differences in product lines. We haven't bought anything yet (and they work on commission) but he seemed happy to just help us out whether we made a purchase or not. Once we know for sure what we want, we likely will be coming back here.

Honest and factual help ... my experience here was exactly what I hope to experience when I go…read moreshopping for new floors.

This review is actually for Bassett Furniture…read morewhich has a Showroom located in the Warehouse at Huck Finn. I purchased a sofa and matching loveseat at Bassett Furniture in October 2021. MADE in the USA! The sales associate/design consultant I had was Paras Hilstro who was knowledgeable, professional, and friendly. She answered all of my questions that day and later in several emails. I was allowed to borrow 10 fabric samples to take home which helped me make a decision. I was able to place my order by phone which was very good. My furniture was arrived at Bassett two weeks ahead of the projected date. It was delivered 6 days before Thanksgiving which was perfect since I was hosting for the holiday. The delivery was flawless from competence of delivery men to setting up the furniture. I highly recommend Bassett Furniture for quality and value. In addition, I highly recommend Design Consultant Paras Hilstro for her excellent service including knowledge of this furniture line.

Great furniture store with a range of brands and prices. Many of the associates have great…read morecustomer service. Please get the delivery guys booties to go over shoes so they don't track mud in the house.

Sally, the owner, was very helpful, especially given that this was the first place we went to…read morebefore starting our bathroom remodel. She had wonderful ideas re color and tile, is very quick to respond to questions- we will definitely be ordering from her!

I've been to this store twice. Both times the sales people had a dismissive attitude. I'm not sure…read morewho they want their customer to be, but I guess I'm just not it. I asked for a specific type of tile and after the sales person said they didn't carry anything like that, I found what I was asking for after looking around myself. It seems like the type of place where if you don't need any help at all you should feel right at home. I guess I was just accepting a little more from a local business.

They carry an absolutely beautiful inventory of fine rugs -- which I can't rate. I went there for…read morecleaning and not purchasing. So far I've had them clean 2 ordinary rugs and one small oriental carpet. Turnaround is about 2 weeks and the end result seems just fine. I appreciated the unsolicited advice about the little oriental. I wasn't aware of the moth damage, the end that could be rewoven to extend the life of the carpet, and the edge binding that would be easy to replace/repair. I also was told the approximate cost of a new version in this size and quality which helps me judge the value of my item. So far it's been a good business relationship.

From the owner: Jacobsen Rugs specializes in the selling of beautiful Oriental rugs. We carry a wide selection of…read morehand-knotted wool, silk, and wool & silk rugs in all different styles and colors. Whether you're looking for a traditional, transitional, or modern rug for your space, we can help you! We pride ourselves on providing all our customers with the absolute best of service, along with competitive pricing!

Horrible experience with this company. They were hired by my apartment complex to recarpet my three…read morebedroom apartment. First three installers left behind a large lump in the living room carpet, a sunken piece and four breaks in the hallway, and an untucked break in the bedroom. After complaining, they sent two different installers who did stretch out the living room carpet, but were not successful in repairing the hallway carpet. Then they sent a different installer to put in a new carpet in the hallway. That carpet looked like it was a different shade from the other carpeting. They sent a manager out who concluded that the carpeting in two bedrooms was put in at a different angle from the carpet in the hallway and remainder of the apartment. They offered to again replace the hallway carpet. And it still looks a different shade. Four different installers and two managers and I am left with a carpet that looks different from room to room and there are many visible breaks. I wish I had kept my old carpet. Had I been paying for this (instead of my apartment complex) I would be suing them in small claims court. I was told that they subcontract out their installers and that is why I saw four different installers.

From the owner: Welcome to Modern Carpet & Flooring, your number one source for all things floors. We're dedicated…read moreto providing a wide selection across the best products. We are particularly passionate about carpet, luxury vinyl, hardwood, laminate and tile flooring. Modern Carpet & Flooring has been servicing the local community since 1945. We have super knowledgable staff on hand waiting to help you determine your next steps in the buying experience. From high-end to the budget conscious buyer, we have products to help meet all of your needs. As a family owned and operated business, we pride ourselves in taking good care of our customers. Come see us where we will treat you like part of the community.

We hired the Jafri company to clean and repair all of our family owned rugs, needing new fringe on…read moresome & some weaving on others. One of the oldest Iranian rugs, which was used in our foyer, came back, completely unusable with huge ripples in it that would not lay flat. Upon asking Mr. Jafri to take it back and stretch it and make it usable again, it took another six months, and still was not flat. I told him that we would be putting a claim in his insurance for the value of the rug and he claimed that this time he would make it better After another five months, it came back. It was better, but it's still not flat. He claimed he had to send it somewhere overseas to get it stretched . the rug is now a tripping hazard. Jafri offered no refund or compensation even after we spent $25k with him. I do not recommend this company

Words can not describe how thrilled I am to have found these experts on cleaning rugs. I had three…read moreold, filthy braided and an old old {like at lest 75 years old} fine but filthy wool Oriental rug that I had to make the decision to either pitch, or find a miracle worker. Seeing that float tanks were the way to clean these rugs, I finally found Jafri Rugs in Albany, about two hours away. The picked up my rugs, did their magic, and the suggested repairs of new side binding and fringe {the fringe on my 75 year old Oriental was like a bad comb-over, with some of the weaving coming apart} were worth it, the Oriental is luxurious and soft and gorgeous. I am seeing colors in it I never saw before. After getting them back and walking on them with bare feet - the wool braided rugs are SO soft and my feet love them. Even the dog has ceased to jump on the couch and now lies on the braided rug. Not scratchy and dried like how they were when I received them. I swear each rug was ten pounds lighter. I am indebted forever for these experts saving my grandmother's and mother's hand braided and cherished rugs. Even though I was far away, they picked them up and dropped them off. I did have to wait a bit, but realistically I had sat on these things for years trying to find a solution, so why get cranky asking someone for a two week turnaround? Besides, I had already tried getting one of the rungs cleaned by an "antique rug cleaners" expert and I still had dirty heavy scratchy rugs. It was the holidays and they wanted to make the trip back when they had a few more clients up my way. This made sense, and it was worth the wait. Don't hesitate calling them, forget the cost, fall in love with your treasured family rugs and consider the cost as you are working with rug artisans. Pay their worth and stop thinking in Walmart Rug mode. Recycle, and Re-use. Stop throwing good rugs away. An aside, Humza and the staff who picked up and delivered the rugs are pros at making you feel like you are their favorite customer, genuinely. Customer Service was beyond expectations wonderful. Thanks for giving me back my cherished family heirlooms, better than how I received them. Beautiful and talented work, they are the poets of fine rugs.

Lots of fun things in there. They will even paint a jockey for you. We didn't find what we were…read morelooking for. (A dresser) but it was a fun experience and the shop owner was so friendly.

Over priced and the most unprofessional service I have ever experienced from a designer merchant!…read moreNo update on orders unless you keep calling them and then delivery will be when ever and then we found out our product was out of stock and no communication of that until we asked where our order was. Then reordered with new fabrics and had to wait another 10 weeks. If you want overpriced furniture and unprofessional service along with disrespectful delivery then enjoy working with them!!! We will never do business with them again! Disappointing for someone that feels they are a premier furniture shop.

My family has been doing business with Meister`s for forty years. Cleaning furniture, carpeting,…read morerugs, and a mattress with an accident from a pet. We have never been disappointed. In fact, we`re always left surprised with how good things look when the job is finished. We have referred this service to many people over the years. And the feedback has been the same. Thanks, again, for coming through for us. And on short notice.

Jim is absolutely amazing! He did a wonderful job cleaning our carpets. I would highly recommend to…read moreeveryone! His estimate and price was incredible fair and reasonable. He was in and out quickly buy extremely thorough. Our carpets look like new and we could not be happier!! Thank you Meister's Carpet Cleaning :)

Ordered a table the first week of June, was told we would relieve it by the end of the month. After…read morecalling back 4 weeks later with no update they informed me the tables "somewhere on the ocean" and they had no idea when it'd be in "says beginning of july" even though 4 weeks ago it was by the end of the month. completely unprofessional to have no idea where something we paid $500+ for is and over a month to even get it INTO the store. I will never buy anything from again or Recommend this place to anyone I know.

Recently bought a sectional. Robert was the delivery driver (along with another gentleman whose…read morename escapes me). They were courteous and professional. Since the sectional was oversized it would not fit through the door - Robert tried every trick he knew but it wasn't meant to be. He advised what sizes would fit etc. for the room we wanted it in, so back to the store we went (which was a painless process as well). Haven't had the second delivery yet but hopeful Robert is the point person on that one as well.