My countertop looks amazing!!! I purchased Santorini Quartz. From start to finish they did an…read moreamazing job. From my order at the office, the scheduling, the very nice guy who came to measure, from the guys that installed all went very smoothly. The attention to detail on what they had cut was perfect! Also, installation of the undermount countertop sink was also perfect! This isn't my first time purchasing stone for kitchen countertops and I can tell you they have the best prices and great to work with! Christine Rotterdam, NY

We ordered countertops. What arrived was nothing like the showroom display. They took it back…read more Sent a second and it was still wrong. If they cannot supply what is in their showroom then they should remove the item from their display.

Amazing local hardware store, I know the personnel well -…read moreCorey, Kate, Dottie, Jean - all super friendly and knowledgeable. Don't waste gas driving to the "big box stores", just stop in here.

My go-to place when I need something specific and I am not sure how to do it or when I need small…read moreengine service. Home Depot is fine when I need building materials but these guys always help me out when I need to figure out how to do a repair or when I am doing something for the 1st time. Btw Corey is a wizard with small engine repair brought my pressure washer back to life. I like spending my money on small business when I can too

I was asked if I needed assistance as soon as I walked into the store on Lapp Rd. in Clifton Park…read more Having just spent time unsuccessfully trying to locate several items I was shopping for at Walmart and Lowes, both in their stores and online, and then searching online at Home Depot for the same items with no success, I decide to accept the offer and specify the item that Robinson's Ace Hardware web page said they had in stock. While the clerk was not familiar with the exact product I was looking for, Glisten Washing Machine cleaner, he did accompany me to the isle where he said it should be if they carried it. We both searched and didn't see it. He stopped another clerk and asked him if he was familiar with the product. He was not. I showed them both a photo of the product and neither of them recognized it as a product they offered for sale. I commented that my earlier online search said they had it in stock, so I began one final scan down the aisle commenting that the orange package color should really stand out. Low and behold, it did! There was only one of the product left. I decided to push my luck. Another item that my web search told me was available and in stock at both Walmart and Robinson's was a Presta to Schrader valve stem adapter (Google it). Walmart didn't have it. The Ace staff took me to another individual who was able to look it up on their computer and tell me that they could order it and I'd have it on Monday. I'm writing this on Sunday, if it doesn't arrive on Monday I'll be back to update this review. I like the helpfulness of all the staff here and appreciate the extent they went to in order to please a customer. BTW, my final item that I was shopping for, Pro Products Res Care, I ordered from Amazon since no one locally carried it.

Best service by far of any place that I shop. The staff is very friendly and asks if you need help…read morethe moment you step into the store.

I practically live here haha! I bring my clients here all the time to select tile for their…read moreprojects. Most people know me by sight and name and I have my own wonderful dedicated sales person who takes such good care of me! Teressa is fun, kind, friendly, helpful, efficient and knowledgeable! I especially LOVE all the choices that they have in their huge store! Their selections change regularly as they bring in new materials and eye candy for me to use on projects. Also this should be noted, they have tile made from all over the world, many of the vendors are from Europe. Most other places locally only carry materials from China, which as you may imagine are just not on the same quality level. If I had one criticism it would be this, they hard working ladies are assigned to professional accounts like mine. They are not as successful helping individual people walking in off the street who have no idea what is happening. Plus with the thousands of choices and millions of combinations available in here, it can feel very daunting and overwhelming for people. If any of this sounds familiar to you then let me know and I would be happy to take you through the entire process. No matter what scale Project your thinking about planning, it is NEVER as simple as "oh I just have to go pick out some tile".

Best tile is the BEST! Top notch all around..customer service, showrooms, experience and last but…read morenot least they CARE about you!!! Olga was amazing to work with. Her experience and innovation was spot on for creating my dream kitchen. She takes the time to get to know you and is so patient. She works with you to ensure you get what you want. Eveything from start to finish went so smoothly and I just love my new kitchen. Thank you Best Tile for making this experience so enjoyable, I am thrilled with the end result!!! Barb

Adrianna was really great when checking us out. One of the items was mistagged for a current…read morepromotion going on and they didn't honor it but we still got a great deal on everything we bought and even signed up for a 2 year insiders club membership. My husband will be building his tool collection with them for sure.

These guys knocked it out of the park today. Their Key Center staff was impressively knowledgeable,…read moreefficient, and kind, and went above and beyond to help us with a car key fitting. And just as importantly, I was reminded again of the joy of in-store shopping, as I looked in the bargain bins (lots of new stuff for $1!!) and elsewhere. The store reminded me of the days when we had scores of local hardware stores around the corner from my house. The shop was clean, clearly labeled and morganized, well organised, and at least one staff member greeted every person walking past, which really didn't happen that often. Oh, and the price is beyond competitive, and they have their own parking lot so parking wasn't an issue. I would go back to this shop and recommend it to others without hesitation.

I love going to this location. I go so frequently that the staff knows me by name and every…read moreemployee I encounter goes out of their way to assist me. I always try to shop local vs the "big box" stores as I think it is important to shop with the little (or littler) business. On the rare occasion that I needed something that wasn't a rush the staff was happy to order it for me if it was out of stock. I have never had a negative experience at this business and I highly recommend them.

I had a ceramic disk faucet stem that I needed to replace. Local hardware, Nope. Big Box, Nope, FW…read moreW, Nope. FW advised (thank you) go to Chas G Burch in Schenectady. I was skeptical. I walk in, I show the part to the desk guy, he looks at the part and about two minutes later, he hands me the hot water stem and a cold water stem, too. He says, "If you changing one...," These people are in the know. Go to them, support them, do not let them go out of business... ever! Thank you for your expertise and thank you for being in business.

I entered the store with some pretty particular ideas for what I wanted in the bathroom and a…read morebudget that was on the low side. Seven Black, with all his enthusiasm, strong opinions and quirkiness, was a great help on the project. While we did not always follow his lead, he kept in mind my concepts (spa like he kept calling it) and worked with us down to the vent cover. We are grateful for his knowledge and patience. We are grateful to the whole team at Burch Supply as a defect in one of the cabinets could have derailed the whole project. They were swift to replace the problem part and the delay (a problem at the manufacturer) was minimal.

Not friendly. Treated my 90 year old mother like she was incompetent, when we went in to purchase…read morean appliance. We purchased appliance elsewhere.

I purchased a dishwasher and dealt with Tim. He was awesome to deal with and made the purchase…read moreeasy. GREEN'S was cheaper than everyone else I checked with. I will go back to them and highly recommend them.