We have made several purchases from this business over the years and they have been great to deal…read morewith. We usually deal with a young man by the name of Paul. Recently we went back for another purchase. Paul was off that day so we ended up working with a sales representative by the name of Corliss and another employee (whose name I wish I could remember). That employee is the one that handles all of their cutting and binding. These two folks we extremely helpful and actually unrolled several types of carpet so we could get a better look at it. The binding fellow actually spent a considerable amount of time with us explaining different types of binding material and showing us different contrasting colors to go with the carpet we ended up selecting. It was actually very close to the end of his shift but he actually said he would stay late to be able to cut and bind our carpet while we waited so we would not have to make a second trip for a pickup. We highly recommend this business for their tremendous selection of carpeting and also for their absolutely outstanding customer service. They clearly want to be sure they have satisfied and, hopefully, return customers. Don't hesitate to give them a try.

My wife and I are looking for new flooring for our kitchen. We have been to some of the large big…read morebox stores and also looked online, but it can be an overwhelming and frustrating experience. Sometimes we want to ask questions but finding an employee was difficult, and other times we just want to be left alone to look around. This place offered both, along with many selections of different types of flooring. Yes, it is a warehouse inside so some things seemed jumbled around. But, the salesperson (Paul) was extremely helpful in explaining to us some of the options available and differences in product lines. We haven't bought anything yet (and they work on commission) but he seemed happy to just help us out whether we made a purchase or not. Once we know for sure what we want, we likely will be coming back here.

We'd been planning to redo our 1950 bath with something a little more modern and without the black…read more"marbleized" plastic tile. We visited many showrooms, including the most advertised on TV. We were excited by the designs offered, but a little taken back by the price. Jim and his Berkshire Bathworks crew were contacted and promptly arrived to assess our needs and give us a price. The price was competitive with the national chains. It was NOT a one day installation, but Jim was very forthcoming about the actual time frame for completion. Every question and concern we had was addressed. The time frame was off by a couple of weeks due to the special order of the glass shower enclosure. [It arrived with the installation holes on the wrong end of the glass, hey, it happens. The last time I made a mistake was 1957] Jim went above and beyond to make sure we were satisfied. The job is beautiful and a complete makeover. We are very happy with the outcome. One last thought, my wife fell and broke her hip two weeks ago. I called Jim on Tuesday, 01/01/19, about installing a grab bar in both bathrooms. He was here this morning, 01/03/19, and installed two new grab bars and would not take any compensation. He is a gentleman and a meticulous worker. I cannot recommend Berkshire Bathworks more highly. They are the best.

Jim was very professional and did a great job installing my walls for my main bathroom tub. He did…read moreadvise me that my tub was in good condition to help save money, which I appreciated. The price and timeline were reasonable. Jim showed up on the day he said he would and was done in by lunchtime, overall we are happy with the results. Just a couple of things that I was a little disappointed in. There was a lot of old caulking from the previous walls which was hard to remove. When Jim put the new caulk in for the new walls it mixed in with the old caulking so I cant get rid of it all. Also the plumber was supposed to look at the drain to make sure everything was working properly, Jim forgot to remind him and told me he called him but I have not heard from him

They are very helpful and have a very large selection of patio blocks. They are also generous to…read morelocal school fundraisers.

Excellent block products for retaining walls and fire pits. Customer service is excellentread more

Dave was a great help providing information about our 1800's safe. His years of experience saved us…read morevaluable time and energy. We would recommend his services to anyone!!

This company is awesome. Dave has many years experience in safes and vaults and is also certified…read morefor GSA containers. If you need a standard home or business lock needs or a Goverment needing an XO certified technician, this is the place to call. You won't be disappointed.

We had decided to remodel our two bathrooms after more than 40 years and replace a tub with a…read morewalk-in shower. A visit to Kitchen and Bath (kiba) Studio in Clifton Park introduced us to Jane, Project Coordinator, and Cody, designer. The initial sit down with them allowed us to describe what we were looking to accomplish and listen to ideas they put forth that would meet our objectives. We felt comfortable enough with this initial interaction to proceed to the next step, a visit by Jane to our home to see the bathrooms. With all parties feeling enthusiastic about proceeding, we began to identify choices of tiles for walls, floors, and walk-in showers, cabinets, sinks, and fixtures. Much of this chore was eased through the assistance of Jane and Cody having extensive samples available in their showroom for comparing and matching. Cody's use of computer design software allowed us to better visualize what a finished product would look like. Jane identified which of her subcontractors she believed would be best to accomplish our project and the lead time that would be necessary before product and subcontractor would be available. With all of this acceptable to us we entered into a contract. While we continued to identify and purchase the single item that was not included in the contract, light fixtures, Jane kept us apprised of the anticipated start date. Everything went along on schedule and Jane repeatedly came to our house during construction to check on progress and address any issues. Yes, bumps in the road did occur, e.g., a cabinet arrived damaged and had to be reordered, but Jane and kiba were there to support and reassure us along the way. The subcontractor identified by Jane, Dream Builders and Remodeling, was outstanding. Likewise, the shower door company she suggested, Upstate Showers, had exactly what we were looking for and performed meticulously with their installation. Overall, our experience with Kitchen and Bath Studio in Clifton Park was successful and well worth recommending.

We used PPK for a full kitchen remodel last year and they were fantastic! The designer produced…read morethe perfect design for us and the ordering process was very good. The quality of the products they sell are top notch and the service is always good. Paul returned every phone call immediately and tracked our order and provided constant updates. He spent quite a bit of time with us and never rushed us into a purchase. I would HIGHLY recommend Paul from Paul Perry Kitchens!

I purchased a granite countertop from Solid Surface Craftsman (Paul Perry Kitchens) and it was a…read moregiant mistake. The first time they installed it (2+ months late with no apology) the installer crew was late and the whole thing was crooked. They reluctantly sent out a 2nd installer crew (that was late, again) to fix it and when that installer crew didnt fix it right they sent out a third installer crew (that was late, again) and Ed, their lead installer, to fix it, who was probably one of the rudest people I have ever met, and they fixed the "field joint" but then there was a one inch gap between the countertop and walls on both ends. When I said something to Ed, he said it was because they had chipped away at so much material fixing their mistakes and basicly blamed me for having them come out and fix their mistakes so many times. If they were real profesionals they would have installed it right the first time. The owner of the company, Alan Boulant, told me to deal with it or buy new material. Terrible business ethics, dont buy a countertop from Solid Surface Craftsman.

A Hardware Store on Steroids!…read more Our first visit to Hatchet Hardware of Troy was for some plumbing parts. When we first walked in, my thoughts were, 'they're not going to have plumbing parts...' I was totally wrong. This hardware store has it all - everything you expect in a local hardware store and then some. The entry to the store is filled with unique items for your home, trinkets, and gifts. It's a visual delight. Then you get into the heart of the store and there you'll find housewares and small appliances, landscape supplies, light bulbs...the list goes on. They even offer refills of cleaning supplies for environmentally conscious shoppers. Don't forget about upstairs which houses the plumbing supplies amongst other things. What's even better is the staff is friendly and helpful. If you haven't been yet, check it out!

I understand that there are hours for businesses, but if you're saying that you are open to a…read morecertain time they should stay open. I drove 28 minutes for something I needed at the store. And they closed four minutes early. I then went to Home Depot and spent $600. They lost out.

When I decided to go with a different company's shed, backyard sheds were so respectful of my…read moredecision and returned my deposit w/o question and right away. I like their business ethic and therefore have decided to go back to them and buy their shed due to communication problems with the other shed company!

We had a great experience with Backyard sheds! The delivery guys were amazing- they were polite,…read morefriendly, had a great attitude and did an excellent job putting the shed together. They even went above and beyond and helped my dad with his driveway and wouldn't let us tip them. We would absolutely recommend them!!