So if I could rate this place a zero I would. I brought a client here to select vanities and…read moreplumbing fixtures for 2 bathroom remodels. The place was dead, keep in mind. We were there for an hour and a half looking around and never greeted and never asked if we needed anything. Now when I take clients to look at products, I am very low maintenance, I don't need anyone's time or anything of that nature, I just require the manufacturers spec books so I can write down the products that we would like to purchase. Like walking into a restaurant and asking for a menu to order the food you want. After giving up on the prospect of a greeting, I went to the receptionist and asked for spec books to look at so I could just write down what we wanted. The receptionist told me they don't give those out. I assured him that I didn't want to keep them, I just wanted to sit down and look at them to write down what we wanted to buy. He went and got a sales person who parroted the same answer, as I assured them yet again that I didn't want to take their books anywhere. Also they won't help you with anything if you don't have an appointment even if there's nobody else in the building. You see, their texting and internet shopping is too important to give up for customers looking to spend money. So imagine walking into a restaurant that has nobody in it and being refused a menu to order anything and being told that nobody could help you. Remind you of anything? It sure struck a cord with me. Please never shop here. They only want to cater to the big builders in the area with deep pockets. Anyone else gets sent packing. Beware!!

Great company to deal with 5 stars highly recommend got us out of a pinch in middle of the night .read more

I entered the store with some pretty particular ideas for what I wanted in the bathroom and a…read morebudget that was on the low side. Seven Black, with all his enthusiasm, strong opinions and quirkiness, was a great help on the project. While we did not always follow his lead, he kept in mind my concepts (spa like he kept calling it) and worked with us down to the vent cover. We are grateful for his knowledge and patience. We are grateful to the whole team at Burch Supply as a defect in one of the cabinets could have derailed the whole project. They were swift to replace the problem part and the delay (a problem at the manufacturer) was minimal.

I had a ceramic disk faucet stem that I needed to replace. Local hardware, Nope. Big Box, Nope, FW…read moreW, Nope. FW advised (thank you) go to Chas G Burch in Schenectady. I was skeptical. I walk in, I show the part to the desk guy, he looks at the part and about two minutes later, he hands me the hot water stem and a cold water stem, too. He says, "If you changing one...," These people are in the know. Go to them, support them, do not let them go out of business... ever! Thank you for your expertise and thank you for being in business.

They have a Great showroom and the designers were super helpful I'll definitely be back in the…read morefuture to remodel.

We are thrilled with the superb work of Kitchen and Bath World from beginning to end. We renovated…read moretwo bathrooms in quite different styles. The first is simple and contemporary, the second involved an intricate pattern of colorful tiles forming wall-size images. Sara worked with us on the design, asking many questions to understand our aesthetic aims and practical needs, and offering a variety of options for us to choose among to achieve our goals. She also provided a variety of very effective ideas and solutions, considering the physical constraints of the (relatively small) spaces, to ensure the best use of spaces and to create a very open feel in both bathrooms, all in a cost-effective manner. The actual construction was done in an extremely professional manner by workers who were not only highly-skilled but also friendly, considerate of our needs, and responsive to our questions and concerns as the projects progressed. Particularly impressive, amazing really, was the tile work performed by Cliff. The colorful bathroom involved laying more than 1,000 tiles, and cutting more than 100 tiles to create the intricate design. It also involved the fitting of the many tiles to very close tolerance specifications. Cliff was both masterful and highly conscientious in completing this tile work. The result is stunning. In addition, along the way in both bathrooms, specific questions arose about alternative approaches to implementing features of the design. Cliff identified and raised these questions for us to think about, and he offered aesthetically pleasing solutions. In short, Cliff's work was thoughtful, technically masterful, and informed by his strong sense of aesthetic beauty. We are most impressed by Kitchen and Bath World for their general approach, their implementation, and the final product in renovating both bathrooms. Kitchen and Bath World has our highest recommendation.

Amazing to work with and awesome service! a sales guy delivered decking/railing samples to my job…read moresite 45 minutes away. I would give more stars if I could.I will be doing more business here!!

Every time you walk in, the old guys behind the counter act like you are the biggest inconvenience…read moreon the face of the earth. No help whatsoever. If you don't know what you need and where it is, don't bother going here. It's not worth it. If your job sucks so much you're miserable all the time to everyone, find another job. Your one chance at life isn't worth the misery these guys act like they have.

Best tile is the BEST! Top notch all around..customer service, showrooms, experience and last but…read morenot least they CARE about you!!! Olga was amazing to work with. Her experience and innovation was spot on for creating my dream kitchen. She takes the time to get to know you and is so patient. She works with you to ensure you get what you want. Eveything from start to finish went so smoothly and I just love my new kitchen. Thank you Best Tile for making this experience so enjoyable, I am thrilled with the end result!!! Barb

I practically live here haha! I bring my clients here all the time to select tile for their…read moreprojects. Most people know me by sight and name and I have my own wonderful dedicated sales person who takes such good care of me! Teressa is fun, kind, friendly, helpful, efficient and knowledgeable! I especially LOVE all the choices that they have in their huge store! Their selections change regularly as they bring in new materials and eye candy for me to use on projects. Also this should be noted, they have tile made from all over the world, many of the vendors are from Europe. Most other places locally only carry materials from China, which as you may imagine are just not on the same quality level. If I had one criticism it would be this, they hard working ladies are assigned to professional accounts like mine. They are not as successful helping individual people walking in off the street who have no idea what is happening. Plus with the thousands of choices and millions of combinations available in here, it can feel very daunting and overwhelming for people. If any of this sounds familiar to you then let me know and I would be happy to take you through the entire process. No matter what scale Project your thinking about planning, it is NEVER as simple as "oh I just have to go pick out some tile".

Bargain Outlet has fixtures for bathrooms, tiling and cabinetry for bathrooms and kitchens, and…read moreflooring materials for bathrooms, kitchens, and most other rooms in your house. They also have windows and doors. And that's about it. It's all discounted, most of it new but off-brand but some of it product overruns, the stock is rather unpredictable but what they have typically runs a lot cheaper than the Lowe's and Home Depot and moderately cheaper than Lumber Liquidators and the like. If you're not picky, or if you're building for somebody else's renovation, you can find good bargains here. As for long-term quality, I know not: everything here seems to be fairly elemental. There are a few semi-custom things you can order (windows, notably) but exactly how custom is hard to tell. In any event, there's definitely money to be saved but it does depend on what your tolerance range is for style and selection. Probably worth poking your head in if you're doing your own home renovation, particularly on a rental or an in-law unit. Location is at 7 and Watt St., you have to turn onto Watt from 7 and go by United Buffet, Ocean State, and the panoply of dollar stores through the parking lot to get to Bargain Outlet all the way at the end.

I ordered windows special order and picked them up. Found out when we went to install, the sizes I…read morehad were reversed measurements! All paperwork shows I ordered correctly, I called to talk to manager and was told oh well so sorry we're not making it right. Shame on them! Will never use them again and learned a lesson. Customer service is long gone & who cares we got your $$ Buyer beware they don't care when their associates make mistakes that cost you money to fix! My business can find better going forward.. One star is being generous!

Trevor was great at tackling a complicated project and did a great job. I had a settled floor that…read moreneeded careful attention to raise and level and he delivered a nice floor for me yo work with. Highly recommended if you appreciate quality work.

Trevor Milkins is the best carpenter/jack-of-all trades we have ever worked with. We feel so…read morefortunate to have found him. He remodeled our kitchen, mudroom, guest bathroom and primary bathroom. He also replaced a large window and fixed many other issues inside and outside of the house. Trevor has a rare skill set. He is very professional, experienced/knowledgeable, efficient, trustworthy, upbeat/fun to work with. He is also an exceptionally creative problem solver. There is no one we can recommend more highly than Trevor Milkins.

Needed gauge glass for my home steam boiler. This place was open at 8 on Saturday morning! They…read morecut my glass to length for me. They were affordable and friendly. They have a great selection of plumbing supplies and a nice showroom. I will be back.

Purchased countertop and cabinets for new kitchen . Dan was very helpful and gave us a lot of time…read moreand attention. Countertops installed by them without issue. I've been living with the cabinets and counter tops for approximately 6 weeks. I have not found any defects or flaws with any of it. They worked closely with Merry Buiders to get the job done smoothly. I would recommend this place

Don't waste your time with these people. My wife and I went here shopping for kitchen cabinets. We…read moregave them measurements and everything, they said they were going to send us a quote and estimate by email but they never did. Looks like they don't want our business.