If you are planning to purchase any Stihl equipment, I highly recommend visiting Sean at Allerdice…read moreAce Hardware on Rt 9 in Malta NY. Not only is he very knowledgeable about the product line, he is very friendly and personable. Sean goes beyond just being 'helpful' and really wants to make sure you make the right choice for what you need. I got a great deal on a battery saw (MSA 220 C-B), charger, and two free AP 300 batteries. He also gladly switched out the bar to a 16" for me. Thank you !

I ordered an item online. I received a message saying my order was ready, but when I arrived at…read morethe store I found out it was never actually in stock. The response from the stores: This is something that happens. I also used a "reward" for this purchase and apparently have now lost that. The response from the store: There is nothing we can do. Super frustrating!!

This is one of my favorite places to shop in Troy! I can always find the things I need, and…read morediscover lots of things that I just gotta have! The associates there are friendly and knowledgeable, too! I look forward to going there! Plus...I got this duck.

A Hardware Store on Steroids!…read more Our first visit to Hatchet Hardware of Troy was for some plumbing parts. When we first walked in, my thoughts were, 'they're not going to have plumbing parts...' I was totally wrong. This hardware store has it all - everything you expect in a local hardware store and then some. The entry to the store is filled with unique items for your home, trinkets, and gifts. It's a visual delight. Then you get into the heart of the store and there you'll find housewares and small appliances, landscape supplies, light bulbs...the list goes on. They even offer refills of cleaning supplies for environmentally conscious shoppers. Don't forget about upstairs which houses the plumbing supplies amongst other things. What's even better is the staff is friendly and helpful. If you haven't been yet, check it out!

The personnel at this store are extremely helpful and knowledgeable. Billy and the store Manager…read moreKasey, helped me find what I needed and made me feel like my business was valuable. We discussed their sponsorship of Special Olympics and I was very impressed. I will return here often.

I was asked if I needed assistance as soon as I walked into the store on Lapp Rd. in Clifton Park…read more Having just spent time unsuccessfully trying to locate several items I was shopping for at Walmart and Lowes, both in their stores and online, and then searching online at Home Depot for the same items with no success, I decide to accept the offer and specify the item that Robinson's Ace Hardware web page said they had in stock. While the clerk was not familiar with the exact product I was looking for, Glisten Washing Machine cleaner, he did accompany me to the isle where he said it should be if they carried it. We both searched and didn't see it. He stopped another clerk and asked him if he was familiar with the product. He was not. I showed them both a photo of the product and neither of them recognized it as a product they offered for sale. I commented that my earlier online search said they had it in stock, so I began one final scan down the aisle commenting that the orange package color should really stand out. Low and behold, it did! There was only one of the product left. I decided to push my luck. Another item that my web search told me was available and in stock at both Walmart and Robinson's was a Presta to Schrader valve stem adapter (Google it). Walmart didn't have it. The Ace staff took me to another individual who was able to look it up on their computer and tell me that they could order it and I'd have it on Monday. I'm writing this on Sunday, if it doesn't arrive on Monday I'll be back to update this review. I like the helpfulness of all the staff here and appreciate the extent they went to in order to please a customer. BTW, my final item that I was shopping for, Pro Products Res Care, I ordered from Amazon since no one locally carried it.

Shopped at this Ace Hardware many times. We bought our…read moreWeber Grill and Snow Blower here. Pleased with purchases and service provided by knowledgeable staff. However, today was first time I used their Curbside Pickup option. I placed an order online and paid for it. Next day I drove up, and called store to let them know I wanted curbside pick up. I was told to drive around back. A staff member was out in two minutes with my order. I was asked where I wanted him to put the order. I signed a paper acknowledging I received items. Then I was given my receipt and thanked for my business. Start to finish once I arrived at store was less than 6 minutes. Efficient process. I drove off to continue running errands.

Having an Ace right in my town is so convenient! Each store is locally owned and operated. Their…read moreprices are competitive with the box stores of the world and with Amazon. I find value for money here because every dollar spent stays in my town. I like that! All of the staff are friendly and helpful, consistently throughout the years I have been purchasing from here. I also find it rare that they don't have what I want or need.

We've been doing business with Central, off and on and as needed, for many years. We have found the…read moreparts guys to be very knowledgable and helpful. We get calls on some very old systems and try to repair, rather than rip out and replace, anything that is still servicable. These guys will take the time to not only locate parts, but also to help come up with solutions to very unusual and uncommon problems. They are our go to guys for plumbing. Couldn't ask more from a supplier.

So if I could rate this place a zero I would. I brought a client here to select vanities and…read moreplumbing fixtures for 2 bathroom remodels. The place was dead, keep in mind. We were there for an hour and a half looking around and never greeted and never asked if we needed anything. Now when I take clients to look at products, I am very low maintenance, I don't need anyone's time or anything of that nature, I just require the manufacturers spec books so I can write down the products that we would like to purchase. Like walking into a restaurant and asking for a menu to order the food you want. After giving up on the prospect of a greeting, I went to the receptionist and asked for spec books to look at so I could just write down what we wanted. The receptionist told me they don't give those out. I assured him that I didn't want to keep them, I just wanted to sit down and look at them to write down what we wanted to buy. He went and got a sales person who parroted the same answer, as I assured them yet again that I didn't want to take their books anywhere. Also they won't help you with anything if you don't have an appointment even if there's nobody else in the building. You see, their texting and internet shopping is too important to give up for customers looking to spend money. So imagine walking into a restaurant that has nobody in it and being refused a menu to order anything and being told that nobody could help you. Remind you of anything? It sure struck a cord with me. Please never shop here. They only want to cater to the big builders in the area with deep pockets. Anyone else gets sent packing. Beware!!

Great experience at Best Tile from tile selection to return of unused items…read more Shout out to Olga! Shout out to Carmine! I am grateful we received Olga as our design consultant. She was excellent! Not only knowledgeable, she facilitated the selection process by listening to what I wanted. She showed us tiles for our master bath shower stall and floor that would look great! Check out the photos for the end results. Best Tile has a large showroom, very large selection of tiles, and very knowledgeable friendly staff. We are grateful to have the skilled and talented Carmine measure cut and install the beautiful Quartzite countertop in our kitchen in 2017. He is a master craftsman affiliated with Best Tile.

I practically live here haha! I bring my clients here all the time to select tile for their…read moreprojects. Most people know me by sight and name and I have my own wonderful dedicated sales person who takes such good care of me! Teressa is fun, kind, friendly, helpful, efficient and knowledgeable! I especially LOVE all the choices that they have in their huge store! Their selections change regularly as they bring in new materials and eye candy for me to use on projects. Also this should be noted, they have tile made from all over the world, many of the vendors are from Europe. Most other places locally only carry materials from China, which as you may imagine are just not on the same quality level. If I had one criticism it would be this, they hard working ladies are assigned to professional accounts like mine. They are not as successful helping individual people walking in off the street who have no idea what is happening. Plus with the thousands of choices and millions of combinations available in here, it can feel very daunting and overwhelming for people. If any of this sounds familiar to you then let me know and I would be happy to take you through the entire process. No matter what scale Project your thinking about planning, it is NEVER as simple as "oh I just have to go pick out some tile".

We highly recommend Rotterdam Septic Services. They were pleasant to work with. Matt, Chris, and…read moreJordan got our house connected to the Hamburg Street sewer line since our existing 86 year old septic tank no longer functioned. Despite tree issues, gas lines and very tight working spaces they got the job done. The quote was reasonable and accurate. They even cleaned up before they left, removing the old septic lines and sealing them off.

When purchasing my home Rotterdam septic had to install a new system. update to three years later…read morewhen we went to do a emptying... we used another local company because they were able to come at a more convenient time. When the new company came, they noted that our electric box that was in the tank for the wiring of our pump and alarm system had not had a waterproof box and the box itself was completely full of water. The pump and Alarm were also put on the same circuit which caused an issue. The pump tripped at some point and due to the alarm being on the same circuit the alarm also tripped so we had no idea our tank was full when the company came. The pump and alarm should have been on a separate circuit so that this issue did not occur. I called rotterdqm septic first thing when I was told this information to see if they could help, they did not return my call until 7pm. Due to needing To make a decision we had the other company fix the issue that had occurred. rotterdam septic said they would have helped if I had let them come but due to the company not answering the phone or calling back in timely fashion we had to pay thousands of dollars to get this fixed. I would not recommend this company to anyone.

Kathryn worked with me last minute because I didn't realize an appointment was necessary. She still…read moretook her time and explain everything to me. She is extremely knowledgeable and told me things to look for even if I look at other shops. Although I didn't end up purchasing through here, I would recommend!

I paid for countertops 10 months ago. Kitchen Reno began in mid August 2021. We had major delays…read morewaiting for cabinets but Kitchen Stone Design never came through with cabinets. My contractor says he's been working with them for years and they were always great. They took the money and never delivered quartz countertops. Tried to reach them for months before we finally gave up. Today is March 25, 2022 ... with any luck I'll have countertops in two weeks. After stringing us along for MONTHS, It looks like Kitchen Stone Design is out of business.