Reached out via Yelp twice and received friendly but what I assumed to be automated responses. The…read moremessages asked for my number for them to reach out, but they never called. I did not use their service, but its because I was never able to get a quote nor discuss availability.

Sing did a phenomenal job with our water damage repair project. We had a bathtub overflow upstairs,…read moreand leak into our kitchen downstairs. He fully tested the site and repaired the damage, and our homeowners insurance inspector even reviewed his work and said it was excellent. The cost of the repair matched the insurance estimated cost nearly to the dollar. Would definitely hire again.

Had 3 bathroom sinks backing up due to the usual hair/beard detrius, called and Ed came out the…read morenext morning (no emergency). Ed fixed the problem by clearing the traps without using the routing machine charging just what was necessary. I have found an honest man. All future business goes to Drain-Away - bravo.

I've used Drain Away mutiple times and have gotten excellent service each time. Latest was a…read moreclogged line leading to a backup in the tub. They arrived within 1.5 hours of my call and got everything done quickly with little fuss although my caps on the cast iron trap had to be cut off. These guys know thier stuff. Price was reasonable from the amount of work needed.

Great choice for your septic pumping needs! Would recommend to anyone that has septic tanks. Called…read moreBig Willy's on a Sunday afternoon left a message, got a call back within a few hours from Rich saying no problem will be here in the morning. Here we are on a Monday morning by 8:50am Big Willy's truck was here in the driveway, ready to pump. After about 20 minutes it was all complete for a reasonable price. Great customer service! Thank you!!

Rich came out to inspect a septic system for a house our son is under contract to purchase. He is a…read morereally knowledgeable guy and has his customer's best interest at heart. I'll recommend him to anyone that asks. He was thorough, spent a lot of time helping him obtain an estimate and was very fair.

I did a lot of research to land on A-1 Quality Septic & Drain and I'm glad I did because they were…read morehonest and transparent and friendly too. They did a great job and returned after the winter to finish grading the lawn. I'd definitely recommend them.

They were the only company that had a real and friendly person answer the phone. They were very…read moretimely when I had an emergency back up and explained what was happening. I highly recommend.

I had a non emergency situation with an outside faucet. Another major local company who previously…read morehad done good work for me totally botched what should have been a simple job; replacing an outside spigot and installing a shut off inside the basement. I found Miller's by checking reviews and see why they were all positive. From being courteous and friendly on the phone to showing up right on time, Dana and his crew replaced the shoddy work correctly and in an hours time at slightly more then half the cost of what I paid previously. Zack the owner stopped by as well. Quick, neat, professional...fair price. Highly recommend !

Called because I had frozen pipes!!! They were here in 1.5 hours and fixed in 2 hours !!!! If I had…read morewaited for the BIG COMPANIES!!! I would have had a $3000 bill they thawed all the pipes none burst !!! And all is well !!! The head guy who came out had the greatest communication skills ( DANA) explained everything he was doing and explained why... also informed me how to prevent any future issues/ problems!!! % went above and beyond!!! This was all 24 hours after a major nor'easter storm!!! I don't have enough great things to say !!!! Pricey $625 but new pipes would have been $3000 easily ‼‼ guess that's what the big companies wanted !!! did the same with electrical ( different company) moral of the story is !!! Stay with local mom & pops !!!! They care about their communities

David came out to pump our tank. Very courteous, friendly and timely. Would definitely use them…read moreagain. Very reasonable!

These guys came and did what no other septic company was willing to do. They were reliable,…read moreefficient, and the price was right too. I can not say enough good about them. After having trouble with other companies, a friend recommended them and i am glad they did!

Septic backup on a Friday morning, so an emergency. Called, talked to a human who set up a visit…read morebetween 2 and 4 that day. It is now almost 10 AM on SATURDAY, and after I left two messages last evening, still no one has reached out with any information at all. Would post zero stars if that was allowed. UPDATE - Jay called this (Saturday) morning soon after the review was posted (I don't think that was why, but who knows?), came by noon, was excellent at getting the problem fixed and apologized about our Friday experience. I'm popping the rating up from the initial zero to 4 (but they really need to get some of their act together).

NIGHTMARY EXPERIENCE:…read more Last Thursday I hired Apex Plumbing to remove a small plastic bottle that had accidentally been flushed down my toilet. They were unable to come that evening, so they sent a technician the following day while I was working out of town. A friend let Jared into my home. When I returned home four hours later, I discovered that my bathroom had flooded. Dirty water had spread into my hallway, down the stairs, and into the kitchen ceiling below. The toilet had been scratched, the handle was broken, the bathtub caulk had been damaged, my shower curtain and bathroom contents had been soaked, and the toilet still would not flush properly without manually operating the tank. When I turned on the kitchen ceiling light, water came out of the light fixture, so I immediately shut off the breaker. I contacted Apex that evening and again Saturday and spoke with the owners, Jim + Holly. They sent another technician to clean up what he could, but the damage clearly required professional water mitigation, not just surface cleaning. After he left, my licensed plumber nephew inspected the toilet and found it was leaking and he repaired it. By Monday, my carpet was still wet and I still had no clear plan from Apex. To prevent further damage, I hired an independent restoration company. Their inspection found active moisture in my kitchen ceiling, and they immediately began mitigation with industrial dehumidifiers. The damaged carpet was removed, the area was sanitized, and part of my kitchen ceiling had to be opened because it remained wet. When I informed Apex and requested their liability insurance information, I was told they had planned to "get a guy over there tomorrow or something" for restoration and carpet cleaning. By that point, several days had already passed, my carpet remained soaked, and I had already taken steps to prevent further damage because I had not received a timely plan or follow-up or insurance info. What disappoints me most is not that a mistake happened--mistakes can happen in any business and we are human. It's the lack of communication, urgency, accountability, and follow-through afterward. As a fellow small business owner, I believe how you respond when something goes wrong says everything. I simply cannot imagine going into someone's home, destroying it, and not saying a word. This situation has delayed preparing my home for sale and has required countless hours coordinating insurance, restoration, and repairs for damage that occurred during what should have been a routine plumbing visit. Based on my experience, I cannot recommend Apex Plumbing. I hope no one else ever has to deal with this.

Here is the second part of my review! The companies response to my 1st review is almost true. My…read morebudget had nothing to do with this. It is poor quality work with a poorly managed company. They lie. When I called to discuss the fact that my faucet was about to fall off, I was told that they had no record of being at my house until I provided pictures of their vehicles in my driveway. Lesson learned.

Gave me a price upfront which was great. Got back to me within a few hours of requesting service…read more Would consider for future projects