I called Stone Septic for a system that stopped flowing. Came out and after about an hour of…read moredigging, found my distribution box, opened it up, did something simple and the system was flowing again. They did not charge me a cent even after I asked them to for all the work they did. They simply handed me their card and asked me to call in the future. We spoke for quite some time. Very nice guys. I gave them $40 for lunch. This happened a year ago and the system has been working fine ever since. Because of their great customer service, Stone is officially my go to septic service company.

Paid to have grease trap pumped. My wife meet guy who was nice enough. But when I got there he was…read morealready gone. Checked trap to find it was still caked with grease no scrap down of grease. Called them they said they were sending him back to do it right but he never showed. But they cashed the check right away. If u want it done right use someone else. Thanks for nothing. Update : the company did call and ask me to remove my review. I replied my trap is still covered in grease. They did however come back 2 weeks later and do the job right. I was promised a free grease trap cleaning on my next visit. Guess what they never showed.

Excellent job ! Called with a septic problem, They came as soon as they could and worked on a…read moredifficult situation. A house that was built in the 70's and probably the septic tank was never cleaned. Thank you for your prompt attention to a difficult situation. Pat & Rick Fallis

From the owner: Portable restroom rentals.read more

I wanted to say thank you to Flush Away for the incredible service. They were prompt, professional,…read moreand explained everything clearly before they started working. It really is wonderful to find such a honest and reliable company. Thank you again.

Knowledge and helpful. Took time to explain how everything works and the whole process of having my…read moreseptic system repaired and what needed to be replaced.

They came the next day to repair a problem we were having with a power flush toilet. Two…read moretechnicians arrived and dealt with the problem efficiently. It was a one man job than only took about 30 minutes. I'd give them 5 stars except for the price, which was not unreasonable for the time spent. I assume I was paying for both technicians when it was a job for only one. I will use this company again, though.

I put out a Yelp request to get estimates on some work for my home. As Yelp does, it contacted…read moremultiple companies. Mr. Rooter was the first to call me, and schedule for an estimate. I mentioned that we are selling the house and we were looking to repair an issue with the water pressure for the new owners. The plumber that came by called me and told me his recommendations. Two days later, I received an estimate for much more than what was recommended on the phone, and an invoice for the estimate itself. I responded questioning that estimate charge, because it wasn't mentioned in advance, and why there was work on the estimate that we were told we wouldn't need. The woman that responded was nice with her explanations, but it still doesn't sit right with me to charge for an estimate, or to not say that ahead of time. A week later, she called to follow up, and I told her because it was a Yelp thing, someone else was taking a look for us and I would be in touch if we wanted to continue with them; or I would pay the invoice for the estimate online. The other company that came told us everything Mr. Rooter had added to their estimate was not needed. If those things were a problem, we would have no water. So it would have been a waste of money. Two weeks later, after not reaching out to me again to follow up, she called my realtor and threatened to put a lien on our house, and interfere with the sale, if we don't pay the $200 estimate fee! That is extremely unprofessional! and $200 is very high, considering it cost your company nothing in parts, etc, and your employee was only at my home for 16 minutes. I am far from happy with my experience. Tyler, their plumber, was great! He seemed to know exactly what it was talking about, he was very nice on the phone and professional. But their office is a disaster and the customer service is a 1/10. To respond.. I never spoke tot Tyler over the phone regarding the bill, nor was I ever rude to him in any manner. I was never told in advance about any fees for estimates, so I would love to hear the recorded call you claim you have. I also responded to the email with the invoice for the estimate that I was unaware of a charge for it, and the response I received was "yes, that was our failure to communicate." I also did not say I would be using the estimate in negotiations for my sale, so it was not a "real estate estimate." It was a homeowner trying to get work done on their home. And the work is the home needs IS being done, by someone else. You are simply unhappy that I got multiple estimates done, and chose someone else, which I have every right to do, whether I am selling the home or not. Good luck to you and your corporate business.

I called Jeff Guldan Plumbing for an issue with our grinder pump. He called right back, and was…read moreable to come out the same day with his crew. Our issue with promptly fixed, for a reasonable price. The crew was friendly and cleaned up after their work. I highly recommend and will use this company again for any subsequent needs. Thank you.

Jeff is a great plumber. Unfortunately he has been non responsive. He may no longer be in…read morebusiness as he may have taken a job elsewhere. He was our "go to" but now we must find someone else. Too bad, he was a nice guy.

I had a small leak on my dishwasher line and discomfort with kitchen under-sink valves that I…read moreconsidered temporary despite a previous plumber leaving them permanently. I'm a distance from Revenge's office so I told the dispatcher that it wasn't an emergency and they could help me the next time they're in the area. They were here the next day! I saw this in other reviews but scoffed. Boy was my negativity off the mark. Amazing. Why amazing? A year ago I called every local plumber for another small project. First, each said that as a new customer, I was a low priority and they would schedule me 2 or 3 weeks out. Give me a break. I hired a plumber from Glens Falls area who was here in a few days. I gladly paid travel costs because of the prompt service. In the end I thought the total bill might be high but I'm really not up to date on plumbing charges. Still, they responded quickly, they didn't complain about being a new customer, and they did good work. I'll call them again if I need help again.

Excellent service. Arrived the same day. Problem solved…read more Would recommend and hire again.

Called because I had frozen pipes!!! They were here in 1.5 hours and fixed in 2 hours !!!! If I had…read morewaited for the BIG COMPANIES!!! I would have had a $3000 bill they thawed all the pipes none burst !!! And all is well !!! The head guy who came out had the greatest communication skills ( DANA) explained everything he was doing and explained why... also informed me how to prevent any future issues/ problems!!! % went above and beyond!!! This was all 24 hours after a major nor'easter storm!!! I don't have enough great things to say !!!! Pricey $625 but new pipes would have been $3000 easily ‼‼ guess that's what the big companies wanted !!! did the same with electrical ( different company) moral of the story is !!! Stay with local mom & pops !!!! They care about their communities

I called on the morning of a holiday (Veterans Day) after realizing my sewer backup would probably…read morenot remain mild for another 24 hours. They arrived about three hours later, snaked the main drain, and for less $$ than I expected for an emergency visit. Highly recommend.

When my heat went out at 2 am on one of the coldest nights of the year, I spent an hour calling…read moreevery HVAC company on Yelp to find someone who could help me out ASAP. It turns out a lot of pipes froze that night, because no one had any techs available. The best I could get from mist was a promise to have someone call me in the morning. Josh from Holmes, though, called me back immediately. He helped me stop the water that was flowing out of the burst valve, made sure I had some emergency heat, then scheduled me for first thing in the morning after he finished with his next client. He fixed the problem and even made some improvements to make my system a bit more resilient going forward. He was there all day, so I was expecting an astronomical bill since I had called in an emergency basis. I was pleasantly surprised to see the price was very reasonable. I had actually made that exact repair myself 5 years earlier (Josh said it was a quality issue with the valve and not my handiwork that lead to this failure, and I choose to believe him), so I know the going rate for the valves he used, and I know what the labor was like to install it. They charged a fair markup for the parts and a competitive hourly rate for the labor. And of course, Josh did the work a heck of a lot faster than I did back in 2021. I'm very pleased with the service and the quality of work. I'll definitely be calling Holmes the next time I need any HVAC work done.

I've been trying to get in touch with Josh for months but he hasn't returned phone calls, texts, or…read moreemails. Josh left a partially installed mini split system unfinished in our home. I can't get any other contractors to finish his work because it was done with obsolete equipment. Get in touch with us, we really need this system finished before we move!

Bought a new house that had a broken septic tank lid (knew about it prior to buying). Called…read morecompany that did the initial install twice and they never called me back for an appointment. Called Spa Septic and Jeff was there an hour later to pump the tank, then came back the following morning to fix the lid after getting the parts on the fly. He also followed up with pictures of the completed job and information sheets. Great customer service, would highly recommend.

Jeff is honest and upfront. I have used Spa Septic for 15 plus years…read more Great company!