I experienced several phone calls with the gentleman that works on the countertop, who then still showed up on the wrong day/time despite telling him that 9/13 did not work and we would need to do the next day. Eddy (?) showed up 45 min later, ENTERED my home, to which my dog and husband greeted him. He then insisted my husband let them just come in and get it done. Thankfully, between my husband and the other gentleman that works with this man, they left and came on the scheduled day and time.
When he returned the next day, he made comments such as, "So what's your wife going to yell at me for today?" He also made rude comments about the design in our kitchen, and spit on our floor. Interestingly enough, he called my phone on 10/3 to see if he could pick up more of the stone my husband let him have. The other person with him was professional, calm, and much more focused on every interaction we had. Unfortunately, despite him trying to give direction, there was still damage done with installation. We were just happy to be done with this experience, but then noticed that in just a month, the countertops were already separating on the piece to the left of our stove.
Homecrest Kitchens was recommended to us by family, and I was happy to pay for a company to do professional, quality work. Instead I got a headache, damage, and a countertop that is coming apart.
* I reached out to Homecrest and they did fix my countertop. They are however continuing to charge full price. Stay away if you can help it. read more