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Albany, NY

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Habitat for Humanity ReStore

3.4 (24 reviews)
InexpensiveThrift Stores
Closed • Closed
Updated 2 months ago

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Asaf F.

They wouldn't take a $3,000 couch, with USB plugs, working electronic recliners (repaired since picture was taken), and a undamaged leather/synthetic leather upholster I delivered to their doorstep because... one cushion on the back of the middle of the couch had a open zipper. Mind you, not a broken zipper. A zipper that was unzipped and which, if cleaned a little, would close fine. Also, completely invisible when assembled. The... unabashed arrogance of a supposed "Charity" to refuse something like this furniture for such a pedantic reason when I physically brought it to their door step is astonishing to me. Not only will I never recommend this place again to friends and family, I will go out of my way to bring up this story to anyone I know. It is ridiculous. Absolutely ridiculous that a couch I could sell, easily, was not good enough for them.

A few items in their new giftshop.

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11 years ago

Helpful 5
Thanks 1
Love this 2
Oh no 1

1 year ago

Helpful 3
Thanks 0
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2 years ago

Helpful 0
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7 years ago

Helpful 11
Thanks 1
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Oh no 1

3 years ago

Helpful 1
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Photo of JK S.
10
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28

3 years ago

Helpful 1
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12 years ago

Helpful 1
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10 years ago

Helpful 3
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5 years ago

Helpful 1
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5 years ago

Helpful 1
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4 years ago

Helpful 1
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7 years ago

Helpful 3
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7 years ago

Helpful 1
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Photo of Dayton S.
6
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43

7 years ago

Helpful 2
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4 years ago

Helpful 0
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11 years ago

Helpful 8
Thanks 0
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5 years ago

Helpful 1
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Photo of Maria K.
7
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7 years ago

Helpful 1
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8 years ago

Helpful 1
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8 years ago

Helpful 1
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11 years ago

Helpful 3
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11 years ago

Helpful 1
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10 years ago

Helpful 2
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12 years ago

Helpful 0
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Review Highlights - Habitat for Humanity ReStore

“Although a bit musty- what you'd expect in a second hand store- some great finds with a huge selection!”

Mentioned in 3 reviews

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Plato's Closet - Albany - there store hours that weren't updated upon google !

Plato's Closet - Albany

1.7(47 reviews)
2.3 mi
•$$

Man, listen -- I've been coming here for years and always loved it. But lately? It's been a total…read morewaste of time and money. The management is so disorganized, it's ridiculous. If you want to sell your clothes, you might as well give them away on the street -- it would be faster! They set specific days for donation drop-offs, but somehow they're never accepting donations because they don't hire enough staff -- mostly just family members and high school kids running the store. They even put up a big, dirty sign cutting off drop-off times just 45 minutes into the scheduled day. Honestly, I'm so tired of driving all the way here just to be disappointed. What used to be a dope store and great experience is now absolutely the worst. If you want to sell your stuff, go to Clifton Park instead -- their store is way better.

For starters, Plato's Closet is a terrible place to do business with lately. If I could give them…read moreno stars I would. I had to wait in a long line with my clothes today, like I was waiting in line for some grand opening or concert tickets, all because they went all week without taking clothing. Then they decided they would take clothing on Saturday morning... bad idea. You need to call before you decide to bring your clothes in to the store because they do not accept them everyday, only when the whim strikes the owner. Also, the owner keeps changing the rules, i.e. when you can bring your clothes in and what type of container you need to use. No trash bags are allowed. This store only accepts certain brands, they want mostly clothes for young people, the owner told me "think Hollister", etc. What nerve! Finally, the merchandise here is extremely overpriced. They did not take any of my clothing. I had clothes from Express and Title Nine in my container. Everything was clean and in great shape. If I sent a young person in with the clothes, they might have wanted to take them. I don't think they want to do business with older people. Long story short, I am done with Plato's Closet and most of these consignment shops in my area. My stuff will go to Goodwill because I don't like wasting my time with all this nonsense!

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Plato's Closet - Albany
Plato's Closet - Albany - Front

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Plato's Closet - Albany

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Habitat for Humanity ReStore - thrift_stores - Updated October 2026

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