Lovely place, reasonable prices. The service from the staff was great and they were friendly and…read morevery knowledgeable.

Really kind and helpful shop owner! It's a cute shop to walk around and look at interesting items…read more She has a variety of antiques, many of which are at a great price. Highly recommended!

I took a glass blowing class with my boyfriend. Raj was very patient and kind while working with us…read more(beginners) and answered our many questions. We had lots of fun and finally got to cross something off our bucket list. I definitely recommend!

I've came here multiple times, spent couple thousand of dollars, referred dozens of people here and…read moreeven was considering blowing glass here for a short period of time. With a few years of good service, you would think the owner would work with you when you need an easy 20$ joint fix but nope not Phil! He told me he could "make a piece worth the same in the same amount of time it would have taken to fix a 10mm clean joint break". Considering the price was 100$ for a 15 minute job, I'm sorry, but if you wanna get overcharged and work with someone who will never budge no matter how much money you put into this mans pocket come here !!!! Have had better experiences with other local head shops but will not name .

I'm happy to support this local, family-owned business, not only for the aforementioned reasons but…read morealso because their employees are both knowledgeable and helpful. I tend to come in to have prints matted and/or framed. Archival materials are the norm. The staff will also mat to ready-made frame sizes or custom. Their training also makes choosing mats easier. "Do you want bright white or eggshell white?" "Let's look at them together." Additionally, they offer to amend things that I didn't notice. A print I asked to have matted and framed was slightly curved. I was assured the print would be flattened prior to being matted and framed so it would sit more snugly. I'm sure most customers would appreciate that attention to detail. Here's to hoping this establishment continues to provide goods and services to this community for a long time to come.

This store has been around for years and always has a great selection of products. My mom loves…read moreadult coloring books and comes here to stock up on assorted color pencils. They sell the pencils individually so she can selectively restock the ones she runs out of most. Apparently, green is the most frequently used color for all the grass in landscapes so she can buy individual ones here very reasonably instead of buying a whole new package of pencils. They also have a nice selection of gift items like small pouches, reusable bags, socks, cards and assorted small art themed things. The selection of easels is extensive and includes table easels and standing easels. Tons of canvas, paints and paint brushes. Prices are reasonable. I found the staff a little overbearing (they greeted me multiple times) when I entered the store but were friendly at checkout. Highly recommend.

My wife and I had been here a few times on dates, and she mentioned that it's cool that they do…read morebirthday parties.. SO I called in a reservation and got it going! The person on the phone got it in with a 50$ deposit, you need a min of 8 people which wasn't an issue. Lou was our host and they were very helpful, fun and nice. We got everything a week later and it was all wrapped up beautifully. They always have rotating items which I like. Lots of cute vintage and some creepy, cursed looking things (my fav.) The price covers the piece, supplies, and firing which I think is great. The 420 pieces are especially fun. The pricing can add up (we usually drop $60 when we go there just the two of us) but in THIS economy, and with everything you get in the overall process, it's well well worth it. Staff is always nice, place is always clean, and it's a great local business.

The people who work there have no idea had to work with older adults or children…read more The explanation of the paints was so fast and not really in a way either group could understand No one offered help or explanation at the tables Obviously these people are burnt out and should get different jobs The expense would be worth it if there was any kind of enthusiasm offered I had the same bag issue but I can live with that My grandkids loved the final product but I would never repeat or recommend this experience

They have fabric but it's a pretty crappy selection very basic stuff. Very limited colors and…read morefabric makes. It's sad. As for their non sewing stuff saw a lot of stuff some of it's just junky.

Great place !! All of it friendly people! We have stores with no more help on the floor takes to…read morelong so I avoid those stores or not speaking English! Hate seeing a lot of stores closing! Rose

My kids had received gift certificates here and today we went to check out the place. The short…read moreversion of this review is: my kids loved it here! The space is very open and bright. There are tables/chairs set up around the room waiting for painters to sit at. The walls are lined with shelves of blank pottery to choose from. There are items such as plates, mugs, teapots, and vases. There are dinosaurs, bears, cars, treasure boxes, princess crowns, and a variety of coin banks. There was even a holiday section with Santa bowls, Rudolf plates, trees, and ornaments. There is something for everyone from kids to adults. It would really surprise me if someone couldn't find a piece to paint. There are art books, stencils, and stamps to help get your creativity flowing. The paints are a variety of beautiful colors - and there even is a tile showing how each paint looks when it dries (which was extremely helpful). The only down side might be the parking but that really is a stretch. There were only a few spots in front of the store - BUT there is more parking down behind the shop. Do not be deterred by the parking! My kids loved it here and they ended up spending 2-3 hours happily working on their projects. The owner is very helpful and came by often to refresh our water bowls. In one week the pieces will be ready for pick up and my children can't wait to see their creations glazed and fired. I really am genuinely happy this business has come in. It was a nice way to spend a few hours and I can easily see groups gathering here.

Last weekend, we held our daughter's 13th birthday party at Piece d'Occasion. Nine girls, including…read morethe birthday girl. It was a huge success, due in no small part to Heather's efforts. When we arrived shortly before the party, we found the place done up lovingly with balloons, a table nicely decorated for the girls, and another table set up for presents, with a commemorative plate for the occasion that all the girls got to sign, with our daughter's name already beautifully painted on it. Her favorite music was playing, too, with a custom playlist that Heather created for her based on her preferences. Once the girls finished catching up with each other, Heather led the girls through the process. There was a huge selection of figures for painting, and, of course, all the painting and decorating supplies the girls needed. While they worked, they were given glitter tattoos, which they went nuts for (what is it about glitter?). When the girls finished their pieces, they got their pizza (included in the price) and then we brought out the cake, and the party wound to a close. It went a few minutes over, but Heather was very understanding about it. The girls had a terrific time. My wife and I were delighted with everything, and Heather was wonderful to work with. The price was more than reasonable for what we got. We'd celebrate another birthday here in a heartbeat; in fact, we very well may, when our girl's 14th birthday rolls around!

I took my boyfriend here as a surprise for his 21st birthday. It was the both of ours first time…read morewheel turning and we went in completely clueless but Bianca was very patient and helped us make beautiful pottery together! Not to mention I booked an appointment last minute and she was still able to get us in for an amazing afternoon. I highly, highly recommend The Broken Mold if you're a first timer or even if you want to take classes as this is a great, friendly, local business. Also the prices were great for the services/products you receive and you should definitely check out the shop as it's filled with gorgeous plates, bowls, cups and even earrings. I loved my experience here!!

Fantastic 1st experience at The Broken Mold. Bianca provided excellent initial instruction and…read moreguidance as we each created our first clay 'masterpiece!' This needs to be at least a yearly event!

Awesome place with some great gifts !! Highly recommended, bunch of different vendors and selection…read moreof items changing frequently. Worth checking out!

All vendors are polite helpful great pricing nice and clean to walk thru, lots of variety, I am a…read morereturning customer,

Fun and colorful shirts, toes and hoodies to gift to someone else and yourself…read more My shirts have held up well in the dryer, washed in well water and eating my way through the Capital Region. It's all made locally in Troy. The shop also has greeting cards with funny sayings and cute pictures. If you have a custom order, they can accommodate that as well. Lastly, they do have events throughout the year where you can make a t-shirt and they usually involve some kind of adult beverage. I haven't done one and that should change.

Long story short: Order local (from here), not from Etsy…read more My friends and I were considering ordering bachelorette party shirts from Etsy but were concerned about sizes fitting all members of our party and overall shirt quality. That was until we got the idea to go to a local print shop. I found Troy Cloth and Paper on Yelp and headed right there. Dave was available to chat about shirt design, shirt style options, and suggested sizing. We settled on Bella Canvas tanks which are much better than the quality Etsy offers. There was a slight communication error that delayed the design process but as soon as that was fixed I had a mock up within 3 business days. Dave was awesome about modifying my mock up to meet my design preferences. I confirmed the mock up was good to go at 7 am and my shirts were done by 7 pm. THEY LOOK AWESOME and Dave gave us a hefty discount for the communication error. Awesome customer service and easy to work with. Definitely recommend these guys for all your events that require shirts.

There is nothing wrong with the balloons I ordered online from Michaels. However, DO NOT BUY…read moreBALLOONS THROUGH THEIR WEBSITE! I was told by a salesperson at the store that you can order balloons online at Michaels, and bring them in for inflation with helium. I assumed that Michaels works the same way as a grocery store selling and filling their balloons for the cost of the balloon itself. I thus ordered balloons for a baby shower from the Michaels' website. However, upon bringing them in for inflation, I was told by the manager that Michaels sold this set of 10 mylar heart balloons through a third party. Michaels will only inflate these third-party balloons for $3.00 a piece. This makes a simple mylar balloon cost now $6 each. The Michaels website reads: "Order online and pick up your pre-inflated balloons in store." They do NOT mention that inflation with helium is a hefty separate charge, or let you know that they do NOT inflate for free all of the ones they sell on the Michaels website. To compensate me as this is not a clear policy on their website, they gave me a $15 gift card towards the cost of the $30 helium charge. My advice: save your money and go elsewhere for balloons!

Yesterday I attempted to purchase silk flowers that were clearly marked 80% off -- for all spring…read moreand summer decoration. The register marked them at regular price. The attendant refused to listen, claiming that she couldn't do anything. Two other ladies behind me also carried similar flowers and we all inquired about the misleading signs throughout the store. The attendant refused to call a manager. We all left behind the intended items of purchase. Michael's at Albany is becoming a disappointment of shopping experience. Don't advertise a price you can't honor.