The staff has always been helpful and very knowledgeable about their products. I am disabled, and…read morethey have always been patient with me. I have recommended them to other dog owners and they are very pleased to with them.

So glad I found them! Why you should go:…read more1. Super Friendly staff 2. Dog friendly 3. Very clean, inviting, organized 4. Cheaper than Amazon! 5. They have everything a dog lover wants

I love this store! They are all truly passionate about their job and their love for pets. I always…read moreuse the pet self wash and it is always very clean! I also just found out about their pet packages and I will definitely be back and be booking with them!

I have always had a great experience at this store. The employees are attentive, loving of my…read moreanimal when I bring her in, and even when my 15yr old Boston passed away and I had to return some items, they were accepting of my tears. I got lucky and ended up with another Boston rescue, and Matthew was the best at her first grooming experience. Highly recommend this location.

Came into the store, and to say we didn't know what we needed for a dog would be an understatement…read more I'm sure we had a puzzled look, as a lady named Rose came up and asked us if we needed help. She didn't say in a passing way, she truly meant that she is there to help us. Showed us the things we knew like dog food, dog bowl, but we originally wanted a harness and this is where her knowledge kicked in as for our breed wasn't the best option apparently... furthermore, she helped us make our tag for our baby Stella. She embodies customer service along with the remainder of her team! Thank you!

I'm not thrilled about this place. I own a standard poodle and his cuts are usually expensive. I'm…read moreok with that because I knew what I was getting into when I bought the breed. However, I didn't care much for the random bald patches on his body. 3 to be specific. I get that dogs move during appointments but there are giant patches on his neck & chest. I think what irritates me the most is that they strategically do not tell you about their mess ups. It's not Easter. I'm not looking to hunt for mistakes. Tell me *everything* that occurred. They were quick to tell me it took more than one person to hold him (he's had a poor experience earlier this year that I told them about). My dog wasn't returned to me bleeding or in pain. I certainly can't cut dog hair myself. But I'm not very fond of their customer service as a whole. Would not be coming back.

Good inventory of dog beds and helpful people there. So glad they are in my community so I can…read moregive my two rescues the best life.

Manager acts friendly..... however, he doesn't listen to what we say..... very fake person...I wont…read morebe back.... I went there for about 10yrs.... there have been many many different managers..... all were very helpful..... NOT THIS GUY!!!

This review is more about Banfield than my experience at PetSmart…read more My girl (cat) was given a prescription for Hill's and Royal Canine. The vet tech who assisted me at Banfield was phenomenal, and her willingness to help was very much appreciated. I'm new to this new process, and she provided great advice and personal experiences, which brought on a bit of calm. She's a gem to have on any team, in particular, when it comes to our fur babies. The checkout process was pleasant, and I enjoyed my little chat with the cashier.

Tell me why they have 4 boxes of this collar but don't actually have the collar? Then tell me why,…read morewhen I choose another they give me the one that has most obviously been already opened. Make it make sense

Having short haired dogs I didn't think much of grooming.. Until Sloan showed me the way!! I Highly…read morerecommend Petco in the villle for any dog, short or long haired!! Thank you!!!!

we take our two large dogs here for grooming. They love the ladies who do the grooming and always…read morehave a good time visiting. the store is clean and staff is friendly and helpful. We prefer this location to the pets mart down the street.

Nice pet store. They have a pair of chinchillas in here. Very cute! They also have a really cute…read moreparrot and about 7-8 various birds in the center section. I saw a lot of beautiful tropical fish. I always loved the beta fish and they also have those in several colors. It's a good store and of course has a variety of leashes and collars. You can find everything you need here!

Huge shoutout to Magolina! Every time we come in she just so happens to be working, and for the…read moremost part running the floor by herself. Noticed this morning other customers were getting impatient, but she did amazing managing her tasks and keeping up with the customers! Thank you Magolina, keep up the amazing work!!

Sent dad to get dog food and he got the wrong one so I had to make a trip to get the correct type…read more When I say 10/10 customer service I mean it! Lucca was amazing and offered quick and friendly service. He went above and beyond so I appreciate this location for taking care of me while I try to fix something we did wrong on our end. Will be retuning to this location!!!

I bring my dog here for daycare every now and then, and he really seems to love it, and the people…read morewho work here genuinely seem to like him as well. The workers at the pet hotel and daycare truly seem to like their jobs, and most importantly, they truly seem to love the dogs as well. And my dog Bentley LOVES these people! Any pet parent knows that trusting the people who look after your animals is more important than anything, and I am thankful for the peace of mind I have when I bring my dog here.

Be cautious of this toxic place. Employees are hateful and unhappy in their life so basically the…read moreproject that on you. Don't not know how to talk properly and I think that customers are beneath them They are likely delusional because they were making things up that didn't happen. For example, she was accusing me that I told her to shut up on the phone. What else can you expect from people who are unhappy and toxic. My dog is pretty chill and even he was so hesitant to get in to this place. I should've seen that as this as a sign.

This is about grooming our toy poodle. Our previous groomer disappeared so we tried Petsmart…read moregrooming because we had a wait for a recommended groomer. Her appointment time was 11:30, and we delivered her on time. Groomers kept her until they texted just before 5:00 p.m. and left before we could pick her up. All previous groomers finished in less than 2 hours AND she was not matted nor excessively dirty as we wash her every 2 weeks. Why keep her over 5 hours? We were shocked when we arrived. She was cut the same length all over with short ears and no pom on her head or tail. She hardly looks like a poodle. We requested a standard poodle cut with a shaved face, feet, and ring around the tail and neck but got nothing like that. Poor girl even seems embarrassed when we look at her.

Worst place. Groomers have so much attitude, condescending tone. I switched and regret not doing it…read moresooner.

I've been wanting to stop by this store for awhile after hearing about them. We were shopping…read morenearby, so we stopped by. Unfortunately, the stench of urine was so incredibly strong that we didn't even look around or buy anything.