The staff has always been helpful and very knowledgeable about their products. I am disabled, and…read morethey have always been patient with me. I have recommended them to other dog owners and they are very pleased to with them.

So glad I found them! Why you should go:…read more1. Super Friendly staff 2. Dog friendly 3. Very clean, inviting, organized 4. Cheaper than Amazon! 5. They have everything a dog lover wants

I have always had a great experience at this store. The employees are attentive, loving of my…read moreanimal when I bring her in, and even when my 15yr old Boston passed away and I had to return some items, they were accepting of my tears. I got lucky and ended up with another Boston rescue, and Matthew was the best at her first grooming experience. Highly recommend this location.

If you need to wash your dog, they have shampoo, towels and a hair dryer. The mess is left there…read moreand at an affordable price.

I'm not thrilled about this place. I own a standard poodle and his cuts are usually expensive. I'm…read moreok with that because I knew what I was getting into when I bought the breed. However, I didn't care much for the random bald patches on his body. 3 to be specific. I get that dogs move during appointments but there are giant patches on his neck & chest. I think what irritates me the most is that they strategically do not tell you about their mess ups. It's not Easter. I'm not looking to hunt for mistakes. Tell me *everything* that occurred. They were quick to tell me it took more than one person to hold him (he's had a poor experience earlier this year that I told them about). My dog wasn't returned to me bleeding or in pain. I certainly can't cut dog hair myself. But I'm not very fond of their customer service as a whole. Would not be coming back.

Kind, helpful, my puppy looks like a million bucks!! Everytime I've been in here everyone has been…read moresuper helpful. I met the groomer yesterday when I came in for a bed and crate and got my baby taos in for a groom the next day. He looks super good and she didn't touch his eyelashes!! Sweet boy! And sweet place! I'll add her name I just cant remember it right now......

Good inventory of dog beds and helpful people there. So glad they are in my community so I can…read moregive my two rescues the best life.

Manager acts friendly..... however, he doesn't listen to what we say..... very fake person...I wont…read morebe back.... I went there for about 10yrs.... there have been many many different managers..... all were very helpful..... NOT THIS GUY!!!

Kinny and her colleagues do an amazing job with our fur babies. Sugar Plum used to be scared of…read moregrooming. Kinny's patience and talent built a trusting relationship to groom her perfectly every time.

Ive been shopping at this petsmart for almost 2 years. As of recently they have not been good at…read morecustomer service. S particular man who is somehow management came to help get crickets and couldn't complete the task. Then came in later in the day with a possible new costumer and waited a while by the birds and no one in site. I finally decided to wait in line to ask for help up front while he chit chatted the whole time with the cashier behind her station and said he could not help with the birds. We came in about 8:15 and they closed at 9. We knew which one we wanted. He looked at me along with the cashier like I was stupid and was very sarcastic about not being able to help. Called another pets mart and they said if we were there they would have gladly helped us. So we will be taking our bussiness there.

we take our two large dogs here for grooming. They love the ladies who do the grooming and always…read morehave a good time visiting. the store is clean and staff is friendly and helpful. We prefer this location to the pets mart down the street.

I couldn't be happier with the grooming services I received from Sloan. She was kind, caring and…read moreprofessional and did an amazing job on my fur baby. My dog came home looking so cute with her new haircut and manicure and was a very happy girl, so I know she was well cared for and felt safe with Sloan grooming her. The entire experience was great and we will definitely be going back!

Nice pet store. They have a pair of chinchillas in here. Very cute! They also have a really cute…read moreparrot and about 7-8 various birds in the center section. I saw a lot of beautiful tropical fish. I always loved the beta fish and they also have those in several colors. It's a good store and of course has a variety of leashes and collars. You can find everything you need here!

Huge shoutout to Magolina! Every time we come in she just so happens to be working, and for the…read moremost part running the floor by herself. Noticed this morning other customers were getting impatient, but she did amazing managing her tasks and keeping up with the customers! Thank you Magolina, keep up the amazing work!!

Sent dad to get dog food and he got the wrong one so I had to make a trip to get the correct type…read more When I say 10/10 customer service I mean it! Lucca was amazing and offered quick and friendly service. He went above and beyond so I appreciate this location for taking care of me while I try to fix something we did wrong on our end. Will be retuning to this location!!!

I bring my dog here for daycare every now and then, and he really seems to love it, and the people…read morewho work here genuinely seem to like him as well. The workers at the pet hotel and daycare truly seem to like their jobs, and most importantly, they truly seem to love the dogs as well. And my dog Bentley LOVES these people! Any pet parent knows that trusting the people who look after your animals is more important than anything, and I am thankful for the peace of mind I have when I bring my dog here.

Be cautious of this toxic place. Employees are hateful and unhappy in their life so basically the…read moreproject that on you. Don't not know how to talk properly and I think that customers are beneath them They are likely delusional because they were making things up that didn't happen. For example, she was accusing me that I told her to shut up on the phone. What else can you expect from people who are unhappy and toxic. My dog is pretty chill and even he was so hesitant to get in to this place. I should've seen that as this as a sign.

This is about grooming our toy poodle. Our previous groomer disappeared so we tried Petsmart…read moregrooming because we had a wait for a recommended groomer. Her appointment time was 11:30, and we delivered her on time. Groomers kept her until they texted just before 5:00 p.m. and left before we could pick her up. All previous groomers finished in less than 2 hours AND she was not matted nor excessively dirty as we wash her every 2 weeks. Why keep her over 5 hours? We were shocked when we arrived. She was cut the same length all over with short ears and no pom on her head or tail. She hardly looks like a poodle. We requested a standard poodle cut with a shaved face, feet, and ring around the tail and neck but got nothing like that. Poor girl even seems embarrassed when we look at her.

Worst place. Groomers have so much attitude, condescending tone. I switched and regret not doing it…read moresooner.

I've been wanting to stop by this store for awhile after hearing about them. We were shopping…read morenearby, so we stopped by. Unfortunately, the stench of urine was so incredibly strong that we didn't even look around or buy anything.