Terrible meal and service. Had house favorite steak and crab cake. Either the steak was tough or the knife was too dull, could not eat. Brought to attention but nothing done. Never go back. read more

I was first of all, impressed by the exemplary service my sister, mom, and I received coming here on a Saturday evening. The waitress was very friendly and the food was served exactly as ordered. I asked for coffee, and was it was brought over in a timely manner, however was on the cold side, as go which she stated she would make a new pot and it arrived hot and fresh the second time around. We were also given complimentary bread, served with an olive oil and garlic tasting blend on the side. I ordered a rainbow trout, with lemon butter sauce, along with their Asian sauce. The two sides I chose were their garlic mashed potatoes and the seasonal vegetable, which was green beans. Mom ordered the Baja fish tacos, and it came with seasoned crispy French fries, that she said were delicious. My sister ordered the lobster and shrimp gnocchi dish. I was especially impressed that the kitchen manager, Drew made an extra effort in showing hospitality by thanking us personally in deciding to choose Bonefish Grill, and offered a dessert on the house! I chose the macadamia nut brownie, with vanilla ice cream and whipped cream on the side. I knew this was a favorite of mine, from our Yelp! event, where I was able to sample this beforehand and was impressed. I enjoyed our experience with this restaurant, while on a visit to my sister in Verona. I will be keeping this place in mind for the future. read more

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management is extremely dismissive and disrespectful. the food wasn't horrible but I don't like eating out at places where staff isn't treated well by upper management. they need to do better with how they treat and what they expect of their employees, extremely dis appointed and discusted by upper management at this establishment. DO BETTER. will not be returning, horrible experienc. read more

Went for my girlfriend's birthday. Had reservations at 6 and were seated immediately. The service was great, we both felt welcome and the waitstaff was attentive to our needs and helpful with recommendations. The prices were a little more than I was fully cool with, but still reasonable for a fresh quality meal. The food was excellent. We ordered the ceviche as an appetizer and really enjoyed it. I got the grilled scallops and shrimp, was given all of the sauces to use to dip and all were tasty. She had the haddock that was on the special and it tasted very fresh. We were treated to dessert on the house for her birthday and thoroughly enjoyed the creme brule. Drink selection was good. I'm a beer drinker and liked the options they had, even though it wasn't many. She had the sangria as well as the pomegranate and sage martini and liked both a lot. Overall, we would definitely come back and recommend to friends, family, and strangers. read more

My boyfriend and I met my parents here for dinner. I was about an hour late and walked in to my parents still having not received drinks. We waited another half hour before flagging down a host who didn't do anything either but apologize. A manager ended up coming over and getting a waitress for us. Almost 2 hours after my parents got there, drinks and appetizers were served. The table next to us also had a really long wait before getting their drinks. This was the case with the tables by the bar and behind us too. The food is great and they tried to make the wait right by offering a free appetizer and drinks, which is the only redeeming quality to this review. With better service, this place would receive 5 stars easily, but if it doesn't improve, this place sadly won't be around for long. EDITED: the check came and they ended up charging us for the "free" appetizer and drinks. read more

Ok maybe I am not allowed to write a review yet because I did get a free meal today during the soft opening with a flyer that came from American Express, but I have made reservations for dinner later this week and for a Holiday party in December. That should tell you how good it was. The decor is beautiful wood grained and black with the bonefish accents tastefully arranged throughout the restaurant. A really big beautiful one on the main dining room. The wait staff is enthusiastic, friendly and while there were a few minor glitches, they were quickly remedied. And hey, they haven't even really opened yet. The 17th is the first day. The Bang Bang Shrimp appetizer, is a must order! Enough to share with 3 or 4. I had the Sea Bass with mango salsa and it was perfectly cooked and really was sea bass. I'm sure everyone knows that the name on the menu does not always equate to what comes out on the plate, particularly when they say sea bass. This was perfectly cooked - moist, tender, and flakey. It had a beautiful sear and the salsa had large chunks of mango with red onion and a bit of spice, and was most definitely sea bass, not an immitation. It was served with spaghetti squash that was well prepared and I chose couscous as the side dish, which was surprisingly good. My friend had the Salmon, also with the mango salsa and shared a bit with me. It was perfectly seared and her side was broccoli. Big bright green beautiful florets. The creme Brûlée dessert was creamy, with a windowpane of fired sugar and was big enough to share. I am sorry I did not take pictures for you. I guess you will just have to go over there yourself and see. Thank goodness bonefish grill finally came to Madison and we can pretend we are in Florida while the snow flies. This is the best seafood I have had in Wisconsin. read more

My wife and I made reservations for 5pm on a Tuesday. Glad we did, even on a Tuesday. It seemed like 5pm was a perfect time because it sure picked up after that time. You get a 15% off coupon for making reservations right now. Another great thing about 5pm is the fact that it is Happy Hour. Great prices. I had a Makers Mark and coke and my wife had the house wine. I don't know where else you can get a $3 Makers Mark drink. Onto the food. The Thai Coconut Shrimp were amazing. Huge shrimp. Perfect size portion for two people. Highly recommend ordering this. For our entree, I ordered the basil fettuccine with grilled salmon. My wife ordered the lobster Maui Maui (spelled that wrong) on their special menu. I received mine without the salmon and that was corrected immediately but I received a personal apology from the manager. He offered to take care of our appetizer for us and was very gracious for us coming in. The grilled salmon was very tasty!! The pasta was delicious and light. My wife's meal was very good as well. The atmosphere was very nice. I loved the big tables and comfortable chairs. The giant booths looked comfy. We received our bill and not only did he take off the appetizer (which I would of paid ten folds because those shrimp were delicious), he took off my meal for the mishap. I didn't use my coupon because I felt that would be overkill and we absolutely loved our first visit. Won't be the last. There was numerous items I'd like to eat. Customer service was outstanding and as for someone like myself who works in the restaurant business, that was very nice for them to do that and very appreciative. read more

Ordered bang bang shrimp to go. It was excellent!! Host with red hair helped me and was very pleasant

I've only had the chance to dine here once since they've opened. We had a party of 4 and we all really enjoyed our meal here. I had the Bang Bang Shrimp Po Boy and I would definitely order it again. It was the perfect size for a lunch or lite dinner. Another family member had the Bang Bang Shrimp Tacos, she enjoyed them and said she'd order them again. The other family member had Lily's Chicken Wrap, sadly she did not care for it and didn't eat much if any of it. The sauce which I believe was some Artichoke just didn't taste all that great. The last person ordered a Chilean Sea Bass, he enjoyed it and shared some of it. It was my first time trying it and it was delicious! Excellent service, nice atmosphere and very reasonably priced. It's a chain but it's a very nice place. I'd say leave the kids at home and enjoy a night out as adults. read more

My husband and I ordered curbside the other night. We ordered bang bang shrimp and the cod. The service and food were fantastic. They brought it to the curb promptly at 5:30. Generous proportions and not a disappointment. I will come back soon!!!!! Thx. Gale read more

Bonefish is definitely one of the best chain restaurants in Madison, and it's also beautifully decorated inside. I really love the bar area. I've had pre-dinner drinks and even eaten dinner at one of the high top tables. I may even prefer eating in the bar over the dining room. There's a level of elegance in the bar that makes you feel a little fancy. The drinks at the bar are delicious. I typically just get wine, but my husband always gets some sort of craft cocktail and I usually get drink envy. The seasonal Moscow mule from their fall menu was particularly delicious. As for food, their Bang Bang shrimp is probably my favorite appetizer in town! Yum. I get that every single time, it's so delicious. The fish entrees that I've had are fabulous. My favorite is the Chilean sea bass, but I also love the swordfish and rainbow trout. The sides are very good as well. There's lots to choose from, and for a slight up-charge you can upgrade to a signature hide (ahem macaroni and cheese!) My only negative comment about the food has to do with the steak. I got ribeye there one time and my husband did as well. It was mediocre at best. There are just WAY better places to eat steak in town, and there are SO many good things on the Bonefish menu that I wouldn't bother ordering steak again. I also have to mention that I rented one of the event rooms in back for a bridal shower. It was a great experience, everything was perfect. There is no rental fee, but you have to spend a certain amount on food. It was reasonable, especially for the quality of food, and the service was fantastic. The event manager was very helpful and responsive. I'm definitely happy to have Bonefish on a somewhat regular rotation of spots to eat at in Madison. It's always a good time. read more

Last time my wife and I came here, we had a great meal. The bang-bang shrimp was delicious, my Kobe burger was flavorful, and her seared tuna dish was satisfying. That was almost a year ago. We came back here recently with another couple. The bang-bang shrimp is still impressive. I ordered the Oscar Wild Mahi Mahi, which was one of the specials and came broccoli, mashed potatoes, and asparagus. The portion of the fish was measly. My palm was bigger than the whole thing. It was dry and kind of bland. Completely disappointed. My wife ordered the Tilapia Imperial, which is one of their popular dishes, paired with steamed spinach and potatoes au gratin. She really enjoyed the potatoes and the tilapia, but did mention the sauce was too sour with too many capers. Luckily, she likes capers so she didn't mind it too much. Service was good. Our server was informative, attentive, and had a sense of humor without being lame. I wouldn't count this place out yet. Maybe I won't order any fish next time. read more

You might not know but they have a great happy hour from 4 - 6:30 PM and I LOVE happy hour! The bar is big and rarely ever busy. The decor is awesome too! My favorite appetizers are the Crab Cakes and & Sashimi. For entrees I love the Chilean Sea Bass with Mango Salsa! I also love trying their specials. You can never go wrong with one of those! Right now they have a Saucy Shrimp Appetizer that I hope they make part of the menu because it is fantastic. They are known for their Bang Bang Shrimp but I think the Saucy Shrimp is better. read more

Was hoping for more from the bonefish grill but both hubby and I left thinking it's okay. They aim for a more upscale feel dark wood white tablecloth. It looks nice and service was solid but the bottom line is the food was hit or miss. Hit the bread they serve to start the meal, hubby's bang bang shrimp Benedict was only ok my cod fish fry was a definite miss very greasy. A place that specializes in seafood should be able to fry some fish. Average food for above average prices haven't totally ruled out returning but not anytime soon. Was torn between 2 stars and 3 rounded up because of quality service read more

In a town, like Madison, with all of our choices of local food, the thought of going to a chain restaurant rarely, if ever, crosses my mind. But when you are desperate on time and stuck on the westside, sometimes you just have to throw caution to the wind and stop at one. Which is what we did on Sunday night. We decided to sit outside and the patio was well equipped with both ceiling fans as well as space heaters. At first, I was a little disappointed with their regular beer menu. It was limited and focused on major national brands. My frown quickly turned upside down when I noticed on their special menu that, one of my faves, Dogfish 90 minute IPA was available. My better half opted for the blackberry sangria. Another 2-3 ounces of red wine would have cut down on the sweetness. For food, we opted for the oft mentioned Bang Bang Shrimp as well as the beef potstickers. I would say both were good but neither would bring me back. I think we would have better liked the shrimp if we ordered them in a taco (featured on the menu). Served on their own on top of some greens, they quickly became one dimensional. They needed some texture and acid to help liven it up. The complaint on the pot stickers would be the over seasoning. For my girlfriend, who should have NACL tattooed on her body, to comment about how salty the dish was, is saying alot. I'm pretty sure fish sauce was one of the ingredients used and a heavy hand can quickly kill the dish. Service was polite and efficient. All in all, a basic experience at a chain restaurant. Nothing horrible but nothing outstanding. Middle of the road. Will I be back? Probably not. But in a pinch, Bonefish does just fine. read more

Group of 4 at the table. 2 entrees were overcooked and extremely dried out. Unfortunately, the grill master did not know how to prepare fresh fish? read more

This spot was tough. We walked in and were told by the hostess we could wait 45 min and grab a drink by the bar, but not specific seats. As we walked to find a set, a server sat us in the forbidden seats. We were confused, but obliged, and then were ejected from the seats moments later by the hostess again. Working out the kinks. The food was okay. Lobster grilled cheese tasted like a really expensive grilled cheese. Cobb salad was uninspired. Honestly, our experience was more 2 star than 3, but I feel bad since they are new and still getting their feet wet. Not sure we'll be back, but hopefully theyll get things together. read more

Recently went for lunch for the first time. My partner got ceviche, which she enjoyed as a light meal and did look nice. It wouldn't have been enough for me. I got a lunch special: 2-3 fish tacos and a caesar salad. The caesar was pretty good, large portion. The fish tacos were a little fishy, juicy, and heavy with mango. Some might really enjoy those qualities but it was not my taste. I try every fish taco in town when I have a chance :) Drinks were large and strong, which I always appreciate. We had the modern mojitos, which were quite heavy on the orange and grand marnier. We were seated quickly, great looking restaurant. Staff was OK; good looking people but we didn't like the ipads. Didn't come back for a long time when we needed waiter. I'll be back to try dinner. read more

Great dinner...portions a bit small but VERY flavorful! Seated us promptly, service was good and environment was comfortable. Additionally both the front of house manager and GM came to our table to see how things were and gave us a box of custom chocolate once they found out it was my birthday. The best touch was that they served sample appetizers to people waiting to be seated...classy. Overall, a must eat at restaurant! read more

Decent experience... The waiter was great. The ambiance was great, and the rock shrimp was appetizer super good. However, everything else was eh. I ordered cod fish with crab, and the lumps were dried small pieces. The fish was heavily buttered (yet, still not very flavorful) and overcooked. My sides were au gratin potatoes, which were average, and creamed spinach which was good. My husband ordered steak and crabcake - "They were okay," he said. I'd come here again if other people wanted to come here and try other entrees; otherwise, I probably wouldn't come back on my own. read more

I really wanted this to be a great experience but it was really lackluster. We're going to give it another chance in the future but the first impression was pretty poor. We had friends in town for the weekend and decided to check out the new Bonefish Grill for Brunch. The ambiance of the place was fantastic and we were seated promptly and presented menus. After a delayed wait, our drink and food orders were taken with FOUR mistakes that resulted in the server having to come back to us to have us change our selection. They comped us an appetizer which was very kind of them and you could tell the wait staff were very frustrated for us and felt bad but the experience really left a bad taste for us. We did have their signature shrimp which was delicious but the rest of the food was mediocre for the price. The Kobe beef burger was overdone as was the egg on top. This may have had to do with the food waiting while order corrections were made. We feel they may be better during a better time of day and will try it out again soon. read more

This place was alright. I was really excited and was really looking forward to dining here. We didn't have the friendliest greeting and the food was okay. We ordered the Bang Bang Shrimp for starters which was pretty good. We were offered bread and pesto but didn't get it until our salad came. I couldn't even tell you if the bread and pesto was good or not because there was hair on the plate. We ordered the Bonefish House Salad, if you don't like olives than this salad is not for you. I like olives so to me, it was pretty good! I for my main course I ordered the Tilapia Imperial with sautéed spinach and garlic mash as my side and my date ordered 6oz Filet medium, garlic mash and steamed broccoli for sides. I'll start off with the tilapia, it started off extremely dry around the edges and was pretty good towards the middle of the fish. The entire entree was really bland. The filet was really bland. The broccoli was over cooked... I don't know... This place was a disappointment. For desert we have the chocolate crème brûlée and it was delicious. Everything else was okay and the service was okay. Probably won't be back. Didn't go to the restroom... can't judge them on that. The moscato is good! read more

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Good food. Service is.....not good enough. Eat already few times in this chain - this is my first time in Madison, so I can compare read more

What brought us here was a $20 off coupon in the mail. Went for dinner 9 PM on a Friday night. Seated right away and service speed was good and waiter was friendly. Decor is nice. Ordered mojito and pinneapple martini which were great. The thai coconut shrimp appetizer was amazing! For dinner the orange roughy special and pecan parmesan crusted rainbow trout. Both lacked flavor and were meh. Parmesan trout was very buttery and lacked any flavor at all. Overall expensive and not worth it. If I go back it will be for the drinks and apps only. read more

I wasn't expecting to be blown away by a chain seafood restaurant 1000 miles away from a coast, but it certainly could be better. The place has a good atmosphere and the waitstaff is friendly enough, but the food is boring and overpriced. I think they will improve over time but they are still working the kinks out at this point. For example the last time I was there my asian slaw wasn't dressed and the crab cakes couldn't hold themselves together if their life depended on it. This is a better place for lunch than dinner. If you got the dosh then I would recommend it but if you're broke like me then don't bother read more

Very tasty. Had the Ahi Tuna Steak cooked medium. Spectacular. Got the truffle mac for a side and was not disappointed. Waitress had wonderful recommendations for sides and drinks for the ladies. Not a huge tap beer selection but I'm sure they'll get their crap together after demand for them goes up. "Premium" beer list has Spotted Cow, Blue Moon, and one other tap I couldn't remember. No line at 730 on Tuesday night. Will probably be very busy for a while being so new. read more

Great customer service! Ordered through Uber eats. Order came in wrong and was missing some stuff. Called Bonefish and they bent over backwards to fix it. Robert the owner was awesome and I appreciated him making sure everything was made right. read more

As many reviews on here mention, the bang bang shrimp is quite delicious and definitely a great way to start the meal. Food is overall very good, haven't had anything on the menu I didn't like. They have a bottomless bubbles brunch special and while the mimosas are average, what keeps me coming back is the sangria, so good! If if wasn't for mediocre service I would give them 5 stars. Every time I go it seems like it takes a long time for the wait staff to take the drink order, apps/entree, and continue to check back. I've learned just to be ready with everything you want to order the first time they come around or you end up doing a lot of waiting. read more

You just never know what is going to go wrong at the Bonefish. This time we came for brunch before a movie so we allowed an hour and a half to eat and only made it to the movie in time by standing up at our table (outside) to get our waiter moving. Our food took a long time to get there and it was not very busy so i'm not sure what the problem was. My french toast was good but the bacon that came with it was underdone and sort of curled up on the side. My buddies french toast came without the bacon and was told it was coming shortly. A back up in the kitchen. What? Bacon can be prepped before brunch it doesn't take much effort so I don't know what the problem was. It came when we were paying the bill about 30 minutes later! Out waiter was nice but very slow and unorganized. He was chatting with other tables while we needed him get the darn check to us so we could leave. It made for a less than pleasant brunch and got us all on edge. For a pricy restaurant there always seems to be service problems here. We keep going back because the food is usually good and the location is convenient for us. Read some of my previous review to get the idea. read more

Very good food. Place was busy but we received our food in short order. Would have no problem going back when in the area again. Wait staff were very friendly. read more

Ive been to bonefish many times in other states. We had an overall pretty good dinner. The drinks were good. The service was a bit sub par, but we received a complimentary desert. read more

Food tasted great but had some issues with the service. I asked what the purple topping was on top of my salmon and the server didn't know. I waited for about 5-10 minutes before he returned with the answer:pickled onions. I scraped them off. My sister asked for an ice water and received water without ice. She asked again for an ice water and the server proceeded to stand at the table explaining why they don't serve ice in their water. Tip for the server: just get it. We don't care why. read more

Let me first say, if you haven't visited Bonefish Grill yet, do so immediately! Chef Rod Ladson makes this place great!! He hand delivered food, personally made sure everything tasted well and even made suggestions that weren't offered to us by our waiter. Definitely more than just a chef and the reason why I will continue to come back! I especially appreciate how attentive he was to all the dining customers, explaining ingredients...etc. He even helped suggest the perfect foods for my very picky toddler! It was a very awesome experience! Oh yeah, and the Bang Bang Shrimp is to die for! read more

This restaurant has been open for awhile and we finally stopped in. We weren't that hungry so just had 2 of the smaller dishes. The waitress asked us if this was the first time that we had been in to Bonefish which was nice and explained the menu to us and also offered to bring us the Lunch and Brunch menus to us to look over while we waited for our drinks. After getting our drinks, the waitress brought us a small loaf of bread with an olive oil dipping sauce. The bread was nice and warm like it had just been baked and the dipping oil was awesome! It had some Italian herbs that really made it pop! I was really loving it My wife got the Kobe beef burger and really liked it. Was cooked perfectly and was a really substantial sandwich. The only downside to it was that it was so juicy that it basically disintegrated the bottom bun. She had to turn it upside down to finish it. I got the Bang Bang tacos. Very good! At least 3 to 4 nice size shrimp in each taco, mixed with lettuce and sour cream. A really nice combo! A totally satisfying dish. I see some complain that this is a "chain" restaurant. So what! Those same folks throng to "Chipotles" and don't complain about them being a chain. This was one fine dining experience and the next time I will be coming hungry and exploring the menu much more! read more

Some very good food and nice atmosphere. A little loud, very busy. The bang bang shrimp is very good as others have pointed out. The calamari was average. Calamari-nothing to brag up nor order again but it wasn't too chewy and had a nice coating. I expected more flavor and have had some at other places that were much better. The Ahi Tuna was delicious. The Chilean Sea Bass was delicious with a nice delicate crust. I could have used more sauce with mine. Next time I will ask for more. Meals are cheap but some dishes are more affordable. The menu is not large and pretty easy to order from. Pretty good service but it could have been better. Our meal came to 155 with tip for 4 people with four drinks, two appetizers and four entrees. read more

My wife and I stopped by for lunch and were surprised that Bonefish Grill seemed to get their prices in line. We were both impressed with our choices. My wife had the red pepper soup and I started with the lump crab corn chowder soup. Both of us finished quick and I had to restrain myself from licking the bowl. We each had sandwiches that were excellent. We each had the shrimp po'boy and would have them again. I had a Cajun po'boy a few days earlier at a different restaurant that had better spice, but the sauce on the sandwich gave this one a kick. Overall we were impressed and will go back for lunch soon. read more

Bonefish Grill was the venue for a recent large luncheon of over 60 guests and it was a huge success. We held the event in a private dining room at Bonefish Grill and. the setting, food, service and ambience all exceeded expectations. I received great support from the owner and the event manager while planning the event and on the day of we had friendly helpful wait staff, excellent service and delicious food. Highly recommend!!! read more

I attended A function at the bonefish Grill with a large group and I can't say enough about what a delightful experience it was. The food was great, the servers were friendly and very responsive... Great service! ROBERT the owner couldn't have been more helpful and accommodating. Great for date night, just a nice dinner or lunch or an event in their private room. Try this place!!! You won't be sorry! read more

I love Bonefish Grill and the food and service is always great wherever I go. It was here as well. However, I ate here twice while in Madison and as a member of their rewards program I gave my phone number and asked that my bill be put on my rewards. I generally get an email that I had a dining reward awarded but I did not receive one for either time. A bit disappointed in that respect. read more

The ambiance here is incredible. Spacious bar area with great tenders. Intimately lit dining room with comfortable booths. Background music kept a fast paced beat to keep the busy diners alive and attentive. Our dinner entrees were both fish and were exquisitely prepared with great veggie sides. Thanks to JD, Jason and Angela our server. We will be back again and again, if only for the Bang Bang! read more

Bonefish Grill - Pizza Near Me - Madison, Wisconsin