I ordered a large size of their wings, half spicy and have soy garlic. I only received soy garlic. I called the store and was then told that since the store was closing they could only give me a 15% off. The manager then told me that in order to receive more credit for a mistake THEY made, I'd have to bring in the chicken. The manager told me he expects me to keep the chicken stored in my room until I can make it 25 minutes into Union to return the order that again, was MESSED UP BY MANAGEMENT. Do not go here. The chicken was dry and burnt. read more

Time and time again Bonchon in Union proves to be the best Bonchon location in terms of quality. I've tried locations in New York, New Brunswick (now closed), Philly and even the Philippines but Union beats them all. I always get the staple soy garlic. It never tastes like they just coated the soy garlic sauce on top and called it a day, as I suspect the other locations seem to do. The taste is to the bone. Other notable things on the menu is the chicken katsu which is covered in spicy mayo and their garlic fries. The only reason I didn't give it all 5 stars is every now and then the chicken sizes are either inconsistent or they are slightly burnt. Minor detail but a little disappointing when you get a bunch of small stubs of a chicken. The icing on the cake for this location is the service. Amazing staff that are always paying attention. Even the kitchen staff pop their head out every now and then. Always good to see the people who prepare your food. I'm a bit conservative with trying anything else on the menu but I'll always be back to see what else is notable. read more

We love Bonchon and are obsessed with their chicken. Recently, however, I ordered the Korean Tacos with spicy chicken hoping for the same amazing flavor as their fried chicken. Unfortunately, it was boiled/steamed chicken with some lettuce and sauce. I expected wayyyy more flavor, but it was very disappointing. Hopefully they change or remove that from the menu, otherwise, steer clear of it. read more

Bonchon Union - Korean tacos - Chicken Wings Near Me - Union, New Jersey

I love Bonchon! And when I moved to Union and I found out there was a Bonchon place near my house! I was so glad and happy! We usually order take out because we live close by and rather eat at home then at the restaurant. Love the spicy pork potstickers! They are the best!!! They are very quick and polite! In and out whenever I go and pick up!! read more

Being someone who used to frequent BonChon on 7th Avenue in NYC, I have very high expectations when it comes to Bon Chon. I know the food will be good, and I expect the ambience to lure me in. So imagine my disappointment when arriving at the Union location. To be fair, we came in during their soft opening period, so maybe things just haven't gone up yet. As always, the chicken was incredible. But when our fries came out, they were SO cold. They didn't come back out for twenty minutes. But the chicken came out quicker than usual, which was nice. All in all, I'd recommend this specific Bon Chon to someone who is in or close to Union, NJ and wants to grab some delicious chicken to take-out. I didn't really care for the dine-in experience. read more

Bonchon Union - wings and radish, yum - Chicken Wings Near Me - Union, New Jersey

I enjoyed my first experience at Bonchon . The fried chicken at this location, and the employees were very helpful with helping me figure out the menu . Good food and good service ! read more

We went to Bonchon in Stuyvesant, Union, NJ, May 1, 2022, around 6pm. and experienced the most terrible service. Not only the long wait for our food to be served, but also the very arrogant chubby girl cashier, I regret that I didn't get her name. We ordered chicken fried rice balls and bottled water. Chicken came after 15 minutes, and then that's all. They forgot to serve the rice and it's almost another 15 to 20 minutes again, and we already asked why our rice is not served yet, our chicken is getting cold. Instead of apologizing, the chubby cashier answered back arrogantly that they have a lot of orders blah blah blah. We actually saw that they were busy with online orders, and putting no priority to customers dining in. This made me mad because we are having early dinner, we didn't have lunch and we are starving. She was arguing with me, imagine! She is the most arrogant restaurant staff i have encountered. YOU CHUBBY STAFF SHOULD BE TRAINED WITH GOOD CUSTOMER TREATMENT! I GIVE 0 star read more

Good chicken, horrible slow service.. One person handling take our orders and table service.. Owner walking around aimlessly while patrons wait..20 min wait is more like double.. First and last time... read more

Bonchon Union - Chicken Wings Near Me - Union, New Jersey

They re fired the unsold chicken and sell it during lunch time . Taste even worse than fast food .

Let me start with I went for boba tea next door and totally forgot that this place was also connected so I went in to try a few things all which were good but let me say the soy chicken wings are probably without a doubt the the best chicken wings I've ever eaten. (I'm a wing snob.) the spicy ones were delicious but a little too spicy for me, people who like spicy won't think they are spicy at all. My only complaint is they didn't give me my radishes or coleslaw with my other orders but aside from that all in all was an amazing experience. Will be forever going here anytime I have a chicken wing urge! read more

Fried chicken is up there but the rice cake dish tasted like sewage water. It is hard to understand how it could get messed up this bad.

The long wait was bad. I've had better bonchon. Altho the outside was crispy the inside was dry as if it's been precooked or even frozen and they just toasted it in the oven again . Parking was bad too read more

This place was terrible. I got there right when the text alert said it was ready. Fries were cold and mealy. And the chicken was so dry I could barely bite through it. The sauces were really terrible. Why bother selling food this bad? I was craving good Korean fried chicken like I'd get at boom boom and other places. This was worse than McDonald's. Place was empty on a Thursday night at 6:30. read more

I generally don't care for wings but this place is amazing!! It's fried well and has flavor. Hasn't failed me yet. Tried the spicy wings if you like hot. read more

Rudest Girls at the register, clearly don't give a fuck about working here. Wings we're not fresh, avoid this location.

There isn't a word to describe how bad the service is- we ordered a simple meal of tacos, wings and fries and it was at 4:00 PM not anywhere near rush hour/dinner time. Not only did it take 35 minutes for our food to get to us but when it finally arrived- the fries and wings were ice cold and the chicken in the tacos weren't the right chicken even. The ordeal really began when we requested a refund for services. The clueless girl at the counter could not help since she apparently didn't have the special code to give a refund only managers do. And good luck finding the manager because he was ignoring all of his employees' calls and they all started getting irritated by the situation and would not give us any updates on the whereabouts of the manager and if we were getting our money back. So we waited another 15 minutes while the support staff ran around like chickens with their heads cutoff until we just left our number for the manager to let us know when he actually arrived and refunded the money. While we waited a woman and her child were also not getting any updates as she also waited 20 minutes in store for an order she made on mobile but of course their system was down LOL Was it carelessness? Was it incompetence? Whatever it was I would not recommend anyone who likes to enjoy their time and money to search for the answer themselves. Go get some pizza. Edit: after leaving this review some employee that can't handle the truth threatened me with violence so I will say it again everyone who works there especially the girls at front were CLUELESS NOTHING IN THEIR BRAINS OR ANY RESPECT FOR OTHER PEOPLE LEARN THE BASICS OF CUSTOMER SERVICE PLEASE read more

Great establishment and seems like it has the right intentions in terms of amazing custom service. The servers and workers are very kind and easy to speak to. The food is great and the fact that a Kung Fu Tea is right next door is a PLUS! read more

The food is nothing short of great. A nice atmosphere and great people. The only issue is that the wait is too long. I'd be in weekly if it was more timely. However, if it comprises the quality of the food, then keep it business as usual. Best wings around, in my book! read more

Bonchon Union - Chicken Wings Near Me - Union, New Jersey

This is actually my 2nd time ordering from them. The first time didn't go well, they cancelled my order after 45 mins of waiting for my food just because the delivery guy couldn't find my place. Today i ordered again and thought maybe i should give them another chance and boy i was wrong. I ordered kimchi, the large bonchon chicken that comes with a side of horseradish and a bibimbap. My order came and no kimchi, no horseradish and no red paste to mix the bibimbap. So how was i supposed to eat the bibimbap without the paste? Clearly they don't take their customers seriously.. So anyway, i called the store to let them know i didn't have my kimchi and all they said they ran out of it. So why the heck was i charge for an item you guys clearly know you don't have? The fact that your items are so expensive and yet you don't make sure that all items that was ordered are in the bag. I am so disappointed! I would never recommend this place to anyone. read more

I love their chicken strips. Spicy and flavorful. Big portions. The rest of what i've ordered, such as Japchae is good but the strips, which i get half and half are the best I've had. read more

An excellent eating experience, from walking in the door and being greeted by an employee and order taken, was maybe 5 minutes. Meal was served hot and excellent taste. Server was very friendly and helpful read more

Chicken was awesome. Ordered the house fried rice and when I got home it looked like pudding. All stuck together and mushy can't believe that Asians made rice like that. Waste of money not edible. read more

I used to like soy garlic chicken wings & drumsticks. I ordered @ Stuyvesant location. They gave me undercooked chicken & unflavored. It's disgusting!!'. It's just a waste of money. Horrible service. Never gonna order from them again. read more

I absolutely love casual dining. I went here just one time and something as simple as French fries has kept this place in my mind. The infusion of flavors employed for their food is beyond belief. Their bubble tea is fantastic also. If you go happen to visit Bonchon and don't try out the wings, you will rob yourself of the experience. The vegetables for the salads were also surprisingly fresh for a place focused on fried foods. Did I mention the bubble tea was quite the treat? lol read more

If you haven't tasted Asian fried chicken I STRONGLY urge you to visit this establishment. The lighting is a bit low but the food makes up for any minor shortcomings. Flavorful and plentiful are the portions. My wife turned me on to them and the food is borderline addictive. The sweet crunch wings are banging. Try the fried shrimp dumplings, the seasoned fries and the seafood fried rice completed our meal. A perfect - read more

if i could give this place zero stars i would! this place is the absolute worst location i've ever experienced; i placed an uber eats order at 10am before they even opened(@11am), thinking it would be delivered as stated by the app by 1230pm. 3 different uber drivers went to pick up my order and were told it would be another hour until the order was ready, this was at 1230pm! even worse, when you call the location no one answers the phone! horrible!!!!! read more

This is an excellent restaurant with Asian cuisine, the space is totally clean and the service was outstanding. E we met new delicious dishes and well coming back read more

I don't know what Bonchon's recipe is, but it's fantastic. Food: Their chicken wings and legs are a bit smaller than the ones I had in DC, but still great flavor and crispy shell, even after sitting in the takeout box for 30 minutes. I always get half soy garlic and half spicy, because spicy is REALLY spicy. The pickled daikon radish helps cut that spiciness, and tbh I don't really like the taste but it's the only thing other than water that cuts the spiciness of bonchon wings. I tried their bulgogi fried rice too. I got 2 of the lunch combos ($9 x 2) and the bulgogi house fried rice ($7). Definitely more than enough food for two people. They have a lunch special that gives you a free can of soda with your lunch order! Service: Quick, fast, and easy! The place looked clean although I didn't sit down to eat there. I just called my order in ahead and paid right at the register. Was in and out of there in 5 minutes. Ambiance: You can sit down and eat but this place really has more of a takeaway feel to me. The second time I went to Bonchon, the Kung Fu Tea next door had opened up! The perfect combo of bubble tea + Korean Fried Chicken. I still dream of bonchon and that delicious crispy soy garlic shell. When are you coming to Texas? read more

Never understood why some Bonchons were rated better than other locations until this past weekend. Called in for pick up on Saturday for an order of a small combo of spicy/soy garlic wings and drums, fries and rice. They said 25 minutes and when I arrive 20 minutes later everything was ready - awesome for timing! You know when you're craving something and are excited about it only to be let down? EXACTLY WHAT HAPPENED. :( Got home after a 20min drive home only to see that rather than wings/drums, I received a whole box of soy garlic strips (which were more like giant chicken nuggets). I sucked it up cause I wasn't about to drive another 40mins round trip for bones in my chicken, but I was disappointed as the strips were dry and not completely coated with the soy garlic sauce. The fries were bomb, but thumbs down on the strips. Eh, maybe next time.. read more

I'm obsessed with Bonchon, but live too far away to order it often. Called in an order of drumsticks and boneless wings, but they told me they don't sell boneless wings anymore. Pleasantly surprised by how much better the strips were compared to the boneless wings. Disappointed that they only gave us a side with one of our orders when we ordered a side with both. The togo boxes were a sloppy hot mess, but the food was still tasty. Both flavors (spicy and soy garlic) were on point. read more

i love the wings here! Very crispy and flavorful!! The chicken fried rice is good too!!!

EXCUSE ME IS MY MIC ON ?! Let me share with you all this little piece of heaven right here. So basically I'm always in union and this store sits in between a barbershop, a bookstore, some weird international market , a thrift shop, and a bunch of other mess so its easy to just walk past it. So my friends were ranting and raving about the fried chicken and their all Korean I'm Caribbean so if any body knows fried chicken its me and so I told them I'll be the judge of that * inserts curtsy* So boom one day I had a whole bunch of time to kill so I got the great idea to just go to Bonchon. Of course they weren't opened so I had to wait until 11:00 to call up and place that order 11 comes I call I order the lunch special soy garlic wings because their spicy wings will make you cry so I've heard and mama ain't raise no punk so I wasn't about to go out like that. As I'm fighting for my parking spot because if you've ever been in union center you know finding a parking spot is about as rare as a blue moon. But the chicken gods knew I was on an important mission and they gave me a park right in front of the door. YAAAASSSSS !!!! So inside I still had to wait for my food even though I called ahead and that's because the food is made to order VERY FRESH and you can taste the difference. So with the lunch special you get wings or drums soy or hot or half and half. You get canned soda and of choice of fries and a bunch of other sides to choose from. Of course I got fries. Thee absolute best fries I ever had I even left them in my car for like an hour because I was shopping they still taste amazing. Now I know you wanna hear about how crispy and flavor the chicken was. This is the best chicken hands down i have ever had and I'm not even lying. Better than any chicken shack any popeyes any KFC any place you can think of its F*uc*inggggg amazing. Like and they ACCEPT Cougar Dollars (Kean students) like what other restaurant takes your college money ?? Let me know because I didn't even know this was a thing. I honestly can't say anymore about this place. It's small its really nice inside though it was cold so bring a sweater. They have chopsticks laid on every table. * Major Key* This place is wait for it ..........B Y O B ! Wings and Chill anybody , like that's another 1,000 bonus points. Seriously go get ya wings and be ready for a life changing experience. read more

Bonchon Union - DOPE - Chicken Wings Near Me - Union, New Jersey

i must be a glutton for punishment. tried it yet again. chicken was disgusting. drowning in sauce. not sute waht they are doing now but the they need to put the sauce on the side. chicken tasted like it was sitting too long then covered with sauce to mask the old dried out taste. read more

I went here a month ago for my birthday. I tried to order over the phone. Took my order, then proceeded to tell me because they were so busy that I had to wait and order when I got there which I agreed because I wanted Bonchon so badly. I got there and they took my order, then they told me it was gonna take an hour or more due to the high volume of orders that came in during the time I traveled there(I live in Staten Island, it took about half an hour to 40 minutes to get there). They were telling customers this as well that came in to order, half walked out frustrated. We waited, no joke, an hour and a half, finally got our order after it sat in the window for a while, while the young staff sorted through orders on who was next. Heavy mismanagement, couldn't even get organized to get orders out smoothly, this was the worst customer service I've ever experienced in a long time. My food was cold when I got back home not because of the distance I have a warm wrap in my car to keep the food hot when I travel, it's because my food sat in the window while I waited for it because of their mismanagement and disorganization of orders. This is the worst staff I've ever seen and my delicious chicken was cold and unappetizing because of them. This was one of the worst birthdays I've had eating out and I don't think I'll return again. Sorry. The staff needs to be retrained in organization of orders and order taking so this doesn't happen again. read more

Wings are great but the food is pretty expensive for what you get ! Also food is way too expensive for you to get orders wrong . I asked for an order of potstickers half pork half veggie which they said they were able to do. I get home only to find that they gave me all pork half soy half spicy! I am not able to eat spicy food . I call and ask for refund since I paid with my card . They tell me I am only get a refund if I bring my food back to the store even though they told me a new girl took my order and they were aware of the mistake. I am very disappointed and I will not be returning ! read more

I stopped by because of the reviews. The food was just average. I wanted some really good food to order for take out and thought this place would be a nice change. I had the wings with soy garlic sauce, and the seasoned french fries. I could barely taste the sauce, but the chicken was fresh. The French fries were well seasoned, but extremely too greasy. The price is a bit on the high side. I was pretty disappointed because i was craving some good food- as per the reviews. Definitely nothing to write home about. I will be passing on this in the future. read more

They finally offered their full menu but I think next time, we will stick to the fried chicken. We orders bim bim nap and one of the rice cake noodle dishes. They are more like fast food Korean quality. I am not Korean so I can't really put my fingers on it but something is missing from these dishes. And you don't quite get the typical ban chan (free appetizers) you typically get from traditional Korean establishment. But hey, this is the closest Korean restaurant around. Street parking. They do offer full service dine in option and plenty of seating. Service is very promptly though a bit on the slower end. The manager came out a couple of times to check in on us which we appreciated. BYOB so note to self, bring in beer to go with chicken wings next time. read more

Ive ordered Bonchon from this particular location via Uber eats twice, and each time my order was Incorrect. Today I went for pick up the foul smell coming from the inside the restaurant would make you reconsider purchasing anything from this establishment, it smelled like rotten broccoli and hot garbage read more

So happy to see Bon Chon come to Union. Different and unique semi-fast Korean cuisine! The wings are ridiculous. I do hear great things about the hot and spicy...but their famous soy garlic is the way to go. The flavor is unbelievable and so is the crunch. If you want the full effect ask for extra sauce on the wings because sometimes they could be a little "cheap" on the sauce. Unfortunately though they do not give extra sauce on the SIDE. Their fried rice is also probably my favorite in the area. It's higher prices then if you go to a Chinese place but I do feel you get what you pay for. The fried rice is sticky and fluffy, I wish you can get it as a side with the lunch specials for wings , not just as a separate lunch entree. Expect to wait at least 30 minutes for your wings. read more

This is the first time I had bonchon in years and now I remember why I never went back. I ordered a small platter of chicken strips that tasted like it was either 1) not chicken or 2) completely frozen chicken that thawed/cooked in the deep fryer. 4 of the pieces were totally inedible. Next, the chicken strips come with a side of diced radish that smelled as if they were sitting on top of a pile of garbage. I nearly barfed when I took of the lid. I have half a mind to call the store and complain, as I see the negative reviews go unnoticed. Do yourself a favor, and avoid the stomachache. read more