25 minutes. I repeat 25 minutes to get a single ala carte burger no fries, no sides, nothing. Now onto my full review. I came here this afternoon at 12:15 pm, Tuesday the 24th of March. I ordered a ala carte cheeseburger in the drive thru. I paid 6.85 for the burger and asked to pull ahead and bring it out to me. And so I pulled ahead and waited, and waited, and waited. I finally got my "burger" at 12:40 pm, after I went inside to get what the holdup was. Went back to my car, and it was a spicy chicken sandwich, not the burger I ordered. Unacceptable. When I told the women who brought me the chicken sandwich I questioned her on the time and she said they are understaffed. Do Better Jollibee. read more

I have never been to a Jollibee before. I must say I had a wonderful first impression. Besides the fact I did order spicy chicken but the guy put in original.. which is fine, not the end of the world. I got the 2 piece chicken meal with side of spaghetti. Chicken was good, gave me KFC feels. Temperature was super hot. We had to wait a bit for it to cool done. The spaghetti was so good. I like the lil hot dogs or whatever is really in it. I grew up like that. The sauce though was really good. Like a sweet BBQ almost. They topped it with cheese which of course was all too good. I also got the Aloha burger. I think I will always get that there. It is so tasty! The sauces and angus burger just tasted sooo good! I also got the bacon chicken sandwich, the mayo was sooo good on that. I think it was an umami mayo or something. I got both pies and both did not disappoint! We got there right on time too because there was only two other people and as we sat down to wait for our food, a huge rush came in. Good to know the people like it! Also, this location, they need to check on bathrooms because it was no bueno... *NEXT DAY ORDERED FOR DELIVERY I wanted to try the angus deluxe since it seems to be the popular burger... It was okay. I will stand by that Aloha burger though. Too good! I did try the fries this time and meh... I think they were undercooked... wasn't a fan. Note on pics: I took more pictures through the app but looks like they didn't all take. I did have a nice pic of the burger and a better pic of the chicken sandwich. read more

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Friendly service. Freshly fried chicken. Seems clean and well care of interior. We will return! read more

Jollibee - Fast Food Near Me - Union, New Jersey

Dang... I love Jollibee... and this place does it just as well as the other stores. The chicken is crispy, hot and juicy. The only issue was the wait. We ordered online at 2:06, order says it's ready at 2:18, and it was actually ready for pick up at 2:50... Maybe order like 30 min in advance lol read more

Jollibee - 10 piece bucket - Fast Food Near Me - Union, New Jersey

Placed a mobile order for 730 pickup. Arrived at 750 and it still wasnt ready. Had to wait at least 5min. Tried the chicken sandwich (first time at jolibee trying this). It was very plain (see pic... looked depressing almost). And so not the most flavorful. Given Dave's hot chicken is not much more expensive, I'd rather get that, or Popeyes. Also got the fried chicken bucket, which was fairly consistent with the other locations. Again I do prefer Popeyes read more

Jollibee - Fast Food Near Me - Union, New Jersey

Unfortunately, my unexpected low score was solely because of the menu. Thy completely changed the yum cheeseburger jnto Angus ones. Not a fan of the flavors. Palabok was also unavailable. Now, I'm completely unaware it that varies from one franchise to another but if it is based from the owner's decision, I would say they really missed the mark on those two staple items! read more

Jollibee - Drive thru - Fast Food Near Me - Union, New Jersey

Filipino fast food magic! The line moves fast (walk-in or drive-thru), they always get the order right, and even though space is tight right now, the parking and drive-thru setup is smart. The drive-thru line can wrap around twice without messing up the parking. They're expanding soon, but even now the dine-in tables flip fast. My kids crushed their meals. The sweet Spaghetti with hot dogs and cheese disappeared in minutes. The Fried Chicken Meal was solid (crispy chicken, good biscuit, lots of gravy), and my husband's Deluxe Chicken Sandwich looked like it came straight out of a commercial. I just got the Peach Mango Pie and scavenged from my kids' yummy leftovers. No shame. That pie is fried perfection! NOTES/TIPS: **It's on the center island of Route 22, accessible from both sides. read more

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I love Jollibee and I am thrilled they opened one closer to me. We had family over and got a big order of fried chicken with gravy, tenders, fries, chicken sandwiches, and the spaghetti Filipino style with sweet sauce. Also got a delicious pineapple quencher. Ordered through the App and everything was ready and delivered by the very friendly manager. I will be back here again soon. read more

I am a huge Jollibee fan. I consider it the best fried chicken out of the major fast food chains in the area (KFC, Popeyes etc.). To get my fix I usually wind up going to the one in Edison (which opened up years ago). However, when I saw a new one had opened up in Union, I decided to check it out. It must be said that I *loathe* driving on Route 22. I think it is terribly dangerous and I'm shocked there isn't a 10 car pile up there daily. So you know I'm dedicated if I'm going to brave the drive for Chicken Joy. This location is relatively small compared to the one in Edison (about half the size). When you walk in you see seating in front of you and to the right (the end of that section is where the rest rooms are located). The counter is across from the seating to the left. Above the counter are LCD screens rotating through menu images. Surprisingly, there is only *one* register active (it looks like there is one more station but no one was there). You have to keep in mind that this place just opened about a week or so ago so they're still working out the kinks. Consider this a "soft opening" period. I say this because during my time there I noticed a lot of frantic scrambling behind the counter, one cashier making a mistake and being taken off the register and I sensed a ton of frustration. I think they are staffed well, but I think they need work in actually utilizing that staff to maximum effect. Once they nail this, my rating will go up. Most of the stars in this review are for the food, which still rocks! I had the spicy chicken with mashed potatoes and they were every bit as delicious as the ones I've had at other locations. The chicken is crispy and had a nice bit of heat while the mashed potatoes reminded me of KFC's mashed potatoes, which I love. I imagine that in a month or so this location will get into a smooth rhythm and improve its service. Once it does that, it will be aces! read more

Subpar service and food. The workers there have an attitude and there is no attention to the customers.

Portions are small. $8 for 3 pieces of chicken, one piece was literally a bite. The Spaghetti was good though! My kids like the adobo rice so I'll give them stars for that. read more

Jollibee - 3 piece nugget. - Fast Food Near Me - Union, New Jersey

My friend and I drove by and noticed a Jollibee opened up! Very quick service. We ordered ahead of time and picked up at the drive through window within a 15minute time frame. They were very friendly. Food was great! However when we got home with the food, we were missing a spaghetti order. Other than the missing order, it's great to have a jollibee in that area that's not only north Jersey. read more

Jollibee - Regular and spicy meal sets. Adobo rice. Spaghetti. And I've and peach pies. Oh and the pineapple drink! ALL GOOD THINGS! - Fast Food Near Me - Union, New Jersey

Pleasant experience! Wonderful customer service from Sam, Irah, Shawn and especially from Tricia! Neat interior. Warm, fresh and hot served food! Clean and neutral smelling restroom. High chair and koalakare seen. Spacious table seating. Has a drive thru. Accepts debit/credit card except for Amex cards. Place opened 4 mos. Ago. See images and videos for reference below. read more

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A smaller Jollibee than I'm used to. I've been to all the Jollibee locations in NJ and this definitely feels the tiniest. That being said, their portions are also small like one other Yelper mentioned. We're used to the mashed potatoes in the spaghetti container but in this location, they're in the tiniER container. We feel cheated especially considering how cheap mashed potatoes are to make. The young lady who took our order was sweet. All smiles and answered all my questions. The one who fixed my order was abrasive. And the tatted one who I asked for paper plates was even more rude. We looked at each other so I asked for paper plates. No one acknowledged me so I asked someone else, & tattoo abruptly got snappy. I said I thought she didn't hear me. Freaking acknowledge me then. Nod or something. In any case, the flavor was good. Consistently Jollibee. What want jolly was the two staff members. read more

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This is my second visit here, the first one was chaotic with food missing and long wait, however this visit was a much better experience. Lindsay was extremely helpful and kind, she asked questions and gave suggestions. The food was good. Thank you for your great service Lindsay. read more

So I absolutely LOVE Jollibee. It's my favorite fried chicken restaurant hands down. I was excited to try this location because it's brand new. In comparison to other Jollibee's, the chicken was definitely fried hot and ready to go BUT my major concern is that it was incredibly salty. I've never eaten at a Jollibee where I couldn't finish the chicken because the salt was overbearing but this time it happened. The chicken was WAYYYYYY TOOO SALTY. I'm hoping that this was a mistake for the day or something that never happens again but please please, if somebody from management is reading this. Jollibee is never known for having chicken that's Tom salty, and this was unbearable. read more

For Jollibee, food is always good they got it down to a science. Had the 6 piece bucket with mashed potatoes for the sides and also a serving jollibee spaghetti. Food came out very quickly. All I can say is work on your customer service. No greeting and seemed like the employee didn't even want to be there. A simple hello or welcome goes a long way. There was plenty of seating but it seemed pretty cramped in there. If you're craving amazing jollibee chicken definitely stop on by. Plenty of parking and the location is so convenient. They have a drive thru as well. Also I'm hoping they expand their menu to offer things like palabok. Or white rice. Or burger steak. Maybe in the future. Please work on your customer service (think chick fil a) and expanding your menu. People can get chicken anywhere these days. Maybe offer certain items for limited time like the palabok or burger steak. I want this business to succeed. So I hope it's better the next time I stop in. read more

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There's no place like Jollibee chicken joy. We always missed Jollibee since there's no Jollibee in Boston. Crew are friendly and good ambiance. read more

Long wait times when it is really busy there but their food is always hot and great!!!!

I had a plain classic chicken sandwich to try to acclimate myself to the brand. I've had this about a half dozen times. The chicken sandwich was ok. It was okay. Still not my cup of tea. I have had the spaghetti, burgers, chicken, and chicken sandwiches. I can't say that I like it but I can eat it. This is a new location. Good luck. Jolibee is opening up a lot of new locations. Good for them. I'm not a fan. At least not yet but others seem to enjoy it so it must be good. I'll keep trying to understand their culinary mysteries. I also think that most items are overpriced and over packaged. Why do I have to buy 6 pieces of potential mediocre chicken. No posted option for two. The spaghetti seems like canned spaghetti. I've been making spaghetti for decades and I've never had it come out like Chef Boyardee . Horrible. read more

Do not waste your time if you do not to wait 40min plus for your food. After 45 minutes I gave up..The young lady behind the counter said please wait it should be right out. I said I have no confidence that would actually happen. The line cook yelled 7 or 17 minutes on all chicken right after... The Manager comes and refunds my money to my card and said 5 to 8 business days for refund.. No sorry for the wait..No customer service from him whatsoever. This is actually the 2nd time I had been but I gave them a pass at 35 minutes because it was the first week they were open...I just wanted a 2 piece ..seemed reasonable in under 45 minutes..To top it off the young lady said that they prioritize online orders even while customers are ordering inside at counter..YIKES.. read more

Never ordered from here. thought id give it a try. Big mistake. Ordered on line. Waited 2 hours before cancelling order. Will take 12 days for refund. Will never order from here again and will never order using DoorDash either. read more

Excellent Korean Style Fried Chicken! And unlike the other chicken store, it is open Sunday and not greasy. Every item is made fresh to order. read more

Ordered at the drive thru at 7:30PM. They took 35 minutes to give us our order (just the fried chicken nothing fancy), while we watched others being served first. What an absolutely awful experience. read more

Just horrible service. Hot as hell inside dinning room. This place is literally the same mom and pop chicken shacks you will find in the hood read more

The service is terrible and wait times was ridiculous, pickup order was supposed to be done at est 4:08pm it was ready around 4:47pm, needs better system, I saw about 8 workers in the back and only 3 actually working read more

Chicken joy bucket is our favorite!! Happy to have a Jollibee closer to home. Hope that we can start getting delivery soon!