Got the 15 PC mixed chicken wings and drums with soy garlic and korean bbq, some pork potstickers with soy garlic sauce and the Sotteok Sotteok I tried for the 1st time. My order was placed right away and the food arrived very fresh and hot. The place was really clean and it was connected to two other stores; a Kung Fu tea spot, love the mango pineapple bubble tea there and Mochi Ring korean donut spot I still have to try. read more

I've given this location multiple chances, but my experience has been consistently disappointing. The young Hispanic female employee with dyed blonde/yellow hair has been rude, dismissive, and unprofessional every time I've interacted with her. She speaks to customers with an attitude that lacks basic courtesy and customer service. No customer should feel like they're inconveniencing an employee by simply placing an order. What makes the experience even worse is the lack of leadership. The Black manager often appears more focused on having personal conversations and interacting with that employee than supervising the restaurant and assisting customers. As a customer, it's frustrating to stand waiting while management seems distracted instead of ensuring the business is running professionally. I would rather drive to another location than continue spending my money here. Customer service, accountability, and professionalism start with management, and unfortunately this location reflects the opposite. I hope the owner or district manager reads this review, identifies the employees described, and provides the coaching and leadership necessary to improve the customer experience. Every customer deserves to be treated with respect, regardless of who they are. read more

Me and my partner decided to try something different in the neighborhood and picked this place . The reviews were mixed so we decided to give it go. Ordered for a pickup and we were on our way. Got there the time they said it would be ready, picked it up and we were on our way home. The car smelled fantastic and I was already drooling. We really enjoyed the food and will go again. read more

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We saw a clip about this place on CBS Sunday Morning and wanted to try the supposedly crunchiest fried chicken but we found it to be just ok. Basically very expensive fast food. Was hoping for something exciting and new. The place had no ambiance and the service was like that of a mall food court. Won't be back. read more

I've been here several times and the chicken is always good. I went recently and my chicken wasn't cooked well but after speaking to the manager I was given a new batch which was delicious. Customer service was great! I will return . read more

So it's been a few months since I was last here and I have to say I was pleasantly surprised! Placed my order for Large wings and my flavor was soy garlic and tried their new offering Yangnyeom! Delicious! Sweet and spicy! This time the wings were excellent and very flavorful! Every bite was just as good as the last. Love the crunch on the outside and savory juicy inside. Way better than the last time I was here. Oh I also ordered some regular fried rice. Chefs kiss. Perfect combo with the wings. Our order came out very quickly and the presentation was amazing. The store was clean and fresh, plenty of seats and again there's plenty of parking around but can get full quickly since it's a popular area. Again recommend ordering ahead of time if you're in a rush. If you like Korean fried chicken, perfect for bdays, fight nights or ball games etc. I highly recommend you stop by Bon chon. Already looking forward to my next visit. Now it's time to hit the gym lol. read more

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Great chicken off course, but Bimbimbap kinda dry. Maybe drizzle some sauce on top of beef. One of the things that touch me is when one of your staff still manage to get out of the counter and ask us how are we doing while i can see him drowning with orders coming out of the printer. That was a nice gesture. We are there on 12/30 around 12pm. He have a very cheery and nice personality which is very rare for a man. Usuallt girls are more friendlier. Anyway great job guys! Definately coming back! read more

A co-worker recommended this place for lunch weeks ago, and we finally made it. Soooo good. A small venue on Stuyvesant Ave in Union (one of the main streets). There is street parking, if you can find it, & back lot parking & you'll have to walk around the corner. It's a no frills place, with tables & chairs for dining in. Service was quick, food prep time was about what was expected. The food was very good. We had the Korean Fried Wings: Soy Garlic flavor, Bulgogi Fries, & Pork Buns. All were excellent, & this place will definitely be on the go-to list while at work. The only major downside is their drink selection is the absolute bare minimum. Your choices are Water, Pepsi, Diet Pepsi, Ginger Ale, & Sprite. The drink fridge looked sad, as it had more cold food items stored in it, than drinks. They can definitely step their game up on this, Big Time! Grades: Soy Garlic Wings: A Pork Buns: A Bulgogi Fries: A+ read more

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I just want everyone to be safe. I could have been severely hurt but I found a significantly sharp piece of metal in my creamy corn. i contacted the restaurant and they refunded the money but this plate was meant for my son which terrified me please keep our food safe . read more

Bonchon Union - Chicken Wings Near Me - Union, New Jersey

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I love Bonchon generally, but this particular location not so much. First of all, when you walk in (we came on a Saturday evening), no one was sitting inside to eat. The place didn't look inviting at all, and people were solely there for takeout. It wasn't unclean and the staff was kind, but the tables are far apart and the place just looks uninviting and sterile. We purchased Medium-sized Wings (20 pcs) and omg the spicy one was sooo spicy. My fiancee and I can handle spicy but that was very, very spicy. We also purchased a Bull Dak, and let me tell you, it was SO SMALL. NOT worth $16. It was basically one cup of rice and one cup of spicy rice cakes, very not worth it. It was also very, very spicy. The total came out to ~$46, and we wished we had went elsewhere. read more

Bonchon Union - Bull Dak - sooo small, not worth the price tbh - Chicken Wings Near Me - Union, New Jersey

Paid $3 surcharge for extra chicken in the bibimbap and was given less than an actual regular serving. My food container was also cracked. The bibimpap overall size was half of what they use to be yet for the same price and comes in a new significantly smaller container. I've been eating there for years. Last night is likely my last night visiting the establishment. read more

I gave it another shot...the service was very good but the food wasn't. I'm sorry but both me and my partner both were disappointed. The chicken was very dry and hard crusted for both our meals. Maybe Bonchon just isn't for us. read more

WE LOVE BONCHON! We usually only ever get the soy garlic chicken wings but this time I wanted to order some other dishes to try. First off, we love the chicken, always crispy but also smothered and covered with that yummy soy garlic sauce. This time we also got the seasoned fries which was yummy with the dipping sauce provided. I ordered the Japchae with bulgogi and I have never tried this dish before. Well I am in love with the. I love bulgogi always but these noodles were just so good. We also got tteokbokki. It's was cheesy and spicy. It was tasty but I could only have a few bites at a time. Everything was delicious and we will continue ordering from them. read more

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Bonchon has a special place in my heart as the introduction to the world of Korean fried chicken. Like many chains in Jersey, I used to look at this store as a novelty until it gained popularity and locations popped up everywhere. Similarly, Korean fried chicken (thankfully) became prevalent and other chains appeared nearby. I've been to this particular location of Bonchon throughout the years and have always had a good experience! The staff are always friendly and willing to help. The shop itself is super clean and has some eye catching art. I was particularly fascinated by the picture outlining what year Bonchon appeared in a new country. After trying various Korean fried chicken in New Jersey and New York, I still love Bonchon even though it's not my go to place. I would like more crispness in the chicken skin to balance the sauciness of the soy garlic. However, I think the chicken is affordable and cheaper than some other chains. The wings were also a decent size with plenty of meat on the bone. I usually only get chicken, but I recently got the seasoned zucchini fries, which were perfection! My only grievance was that there wasn't enough sauce for the entire basket of fries. I'm thankful that the Union Bonchon has stayed consistent in quality throughout the years, and has satisfied my craving for Korean fried chicken in the area! read more

Bonchon Union - Seasoned Zucchini fries - Chicken Wings Near Me - Union, New Jersey

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Got 20 piece soy garlic Chicken, chicken was hard , might break your teeth hard, was not edible.The chicken tender is very small, as in a pinky finger small.Workers was nice but this defiantly was not worth the money.save your money and go somewhere else. read more

Bonchon Union - Spy garlic chicken tenders - Chicken Wings Near Me - Union, New Jersey

Delicious and crunchy sweet and spicy tenders. Very quick service. Highly recommend. Will definitely order again.

I placed an online order, and my scheduled pick-up time was 30 minutes ago. I'm not sure when my order will be ready. It seems that the staff is having difficulty meeting the time targets and communicating effectively with customers about revised expectations after missing the initial pick-up time. I walked to an adjoining store and purchased fresh donuts. I received them in 15 minutes, but my Bonchon order still isn't ready. I was told it would be ready in 10. I'm watching the clerk play on their phone and casually tell me my order isn't ready yet. We are now a full 47 minutes past when my order was supposed to be ready. If you want bonchon...this spot probably isn't the place you want to come to. read more

Bonchon Union - Entrance - Chicken Wings Near Me - Union, New Jersey

Food was what is expected of a Bonchon. The interior of the restaurant is setup for carry out orders. The ambiance seems pretty dead here with very few patrons staying in here to eat. My fiancé and i ordered the Buldak chicken and the fried chicken. We've had bonchon in nyc at the ktown location and the chelsea location but it's truly not the same. read more

Bonchon Union - Front of restaurant - Chicken Wings Near Me - Union, New Jersey

I just ordered a large order of wings, fried rice and fries. Paid $65 for my order and it was mostly inedible. Fried rice had rice that was uncooked. Chicken was barely seasoned but fried to almost to the point of being burnt. I expected so much better than this from Bonchon, especially because I have been here for years and many times before without issues like this. Please try to fix this. Otherwise your business will not survive. read more

I had ordered Korean barbecue chicken sandwich. First time taste. It was amazing. Delivery was good. Presentation of the food was better than a lot of places that I've been to as for the ambience. I haven't been there, but looking forward to going. read more

Ordered some wings for delivery to fulfill our Korean fried chicken craving! We got the pork buns and 20pc boneless wings with half soy garlic and half spicy. The wings arrived hot and delicious! The soy garlic ones are a classic and were my favorite. The spicy wings were tasty but also had a BIG kick to them. If you have a low spice tolerance, I would definitely avoid the spicy flavored wings! The pork buns tasted good but were not my favorite. They were very saucy and sweet and not worth the price in my opinion. read more

Their chicken is super crunchy and delicious and all flavors and the service was the average for all deliveries.

The food is salty. The chicken wings had no meat. The chicken Katsu is not chewable. I was regretted I went there. Bon Chon shall discontinue their license. If not, everyone thinks their taste is like this. read more

Bonchon Union - Chicken Wings Near Me - Union, New Jersey

The Korean barbecue is delicious. It takes them a bit to prepare the food but it's well worth the wait. read more

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Food is disgusting. Ordered wings and they were salty and over cooked. Corn was like a butter soup. They also messed up my order. I ordered half and half soy/yeongyam and they only gave me soy. I also placed two orders of pickled radish and they did not give me any. If you're craving fried chicken, I recommend looking elsewhere. There are much better options in the area for Korean fried chicken both in quality and price. read more

The restaurant is large, but there aren't many seats for dining in, perhaps due to COVID. I placed my order in store and waited about 15 minutes for it. Food was up to usual bonchon standard. Staff was nice. read more

Bonchon Union - Chicken Wings Near Me - Union, New Jersey

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We usually order from here once in awhile, mainly for the chicken & rice dishes. The kids have been liking their pork buns as well. Unfortunately, for this visit, I put in two orders of the pork buns & was very disappointed. Whoever assembled them skimped on everything - from the veggies to the pork belly, which was very small & burnt as it can be seen in the photo. For about $12 for 3 pork buns (x2), you would think more effort would be put into it. read more

Bonchon Union - Pork Buns - Chicken Wings Near Me - Union, New Jersey

The chicken meal is great. The zucchini chips are perfect. Go next door and get some bubble tea from Kung Fu tea.

The service was excellent. The restaurant was clean and inviting. It was bit the best Korean chicken I had ever eaten. The flats were not as Krispy as the wingettes and the coleslaw was bland, the French Fries were probably the crispiest things eaten this meal. read more

Tacos are delish!! Workers are pleasant. I plan on trying some of the other menu items.

Bomb ass chicken wings! I may or may not have driven across town specifically just to have the wings. Yes, they're that good. No, I'm not dragging it lol. read more

Ordered soy garlic sliders I wish I could give a zero. The buns were burnt , gave me three of the tiniest pieces of chicken. As well as dry. Not worth the price . Highly disappointed read more

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Try the spicy chicken combo for $16. Try their chicken fried rice then comment a reaction to this review. read more

I can't believe that the closest BonChon to me is all the way in Union, 30 mins away... There needs to be one closer because Korean Fried chicken is the bomb!! I came to this BonChon in Union for the first time. Looks like just a take out place but you can dine there too. They were a bit understaffed as one waitress went around to take orders from 5 different tables. If you're going to order the fried chicken, order as soon as possible because that takes the longest to prepare (about a half hour). The fried chicken is what they're known for and it is absolutely delicious!! Other items we ordered were the udon noodle soup, the fries with spicy mayo, and the spicy chicken tacos. The fries with the mayo was pretty great - yummy appetizer that compliments the chicken. The udon was okay but not worth it ordering from BonChon... It just wasn't anything special. The chicken tacos were pretty good, but hear me out, go for the fried chicken!!! That is all. read more

Bonchon Union - Large wings and drumsticks combo (23 pieces for $33) - Chicken Wings Near Me - Union, New Jersey

Yum yum yum! Always do soy garlic stay away from the spicy sauce! ALWAYS do seasoned fries with the spicy Mayo . The fried rice is crack...literally! Pork buns...yes! There is absolutely no reason for anyone to NOT eat here. Be there or be square!!!! There is a bubble tea joint right next to it...wait for it.... they are CONNECTED. You don't even have to go out in the cold. Order your food then order your bubble tea! THANK ME LATER! read more

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Visited Bonchon Novembper 8 in Union NJ and unfortunately,it didn't live up the hype for me I found it lacking in several areas the chicken legs were way to big and greasy tasteless tI ordered pork belly buns the pork was dry yo small it had no flavor the buns was cold not hot at all the kimchi was cold flavorless the only good on the list I can't complain about was the hot Korean twisted donut I really expected more to add to the disappointment the restaurant was short staffed on a friday night it also was crowded ,my first time experience here wasn't great it didn't meet my expectations. read more

Ok so I'm giving Bonchon chicken another try. This time my chicken was actually fully cooked TG. But why is the service to dine in so horrible. . I come in I ask can I sit anywhere they tell me yes. Nobody comes to the table to give me a menu or nothing. So I walk up & get my own menu. . Now I'm just sitting there like over 10 minutes waiting for these horrible waitresses. Omg read more

Bonchon Union - Uncooked chicken. From Bon chon first piece. - Chicken Wings Near Me - Union, New Jersey

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I absolutely love Korean wings, so I was super excited when I saw this spot open in the area. Unfortunately, I was disappointed. These wings are nothing compared to the Korean wings I've had from other restaurants.the chicken to breading ratio was disturbing. There was barely any meat on the pieces that I had and I honestly hate to leave negative reviews like this but I just couldn't believe it. The sauce was okay though, I got a mild. For the high price you pay (more expensive than the average Korean wings spot) I expected to be amazed but truly I wasn't. They also didn't offer much of a variety of wing flavors. Teriyaki sauce is now on the menu so might go back to try it. Hopefully, there is an improvement on the quality of the wings used. read more

This Bonchon location has the WORST service. Who ever is working the front sucks!!! I'm with my co-workers and we been standing here waiting to order for damn near 15 mins. She's still here trying to pack one order that's not even ready yet. Why won't she start taking our orders.. the lady with black and blond hair with glasses that's working 10/21/24 at 2pm need to be fired!!!! We're walking out without even ordering.. this is the 3rd time we stopped by here, thinking it's just the workers on different schedules, but I guess not!!! They all need new training or a new manager to manage them... FUCK Bonchon at Union, NJ. (BONCHON IN NUTLEY, NJ IS WAY BETTER) read more

If you're looking for a fine dinning experience this isn't the location. I stop in for the same two/three items: bulgogi rice, wings and occasionally the buns. When you aren't in the mood for overly processed fast food, bonchon wings hit the spot. A few things to note, do not bother calling. Either your card won't work or they don't answer at all. Take out providers up the price a bit but to me it's worth it since their online system does not offer all the items. Staff is always kind and helpful. Food is always hot, crispy and perfectly sauced. Rice has great flavor and borderline salty but good none the less. read more