Always a fan of their food, but recently a sour taste on the process. They added these new machines in the front and have a sign 'use it for Togo orders'. Totally rip off! Long list of fees. .25 for bag, .( no opt out). Another .50 processing, then tips. Ridiculous! Am I better off just talking to a human and order the food????? What's next, charging for the paper box too? read more

Bonchon Mountain view - 2020-11 menu - Korean Near Me - Mountain View, California

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So disappointed about the size of the boneless wings being changed. Spent around 30 dollars for a 20 piece expecting the original boneless wings only to receive almost chicken meatballs? 1/3 the size of the original, usually have lots of leftovers, not anymore. Super bummed I was looking forward to my meal. Would've loved a warning or something :( lame read more

Bonchon Mountain view - Korean Near Me - Mountain View, California

Very disappointed. My friends told me the fried chicken wings were good here. So I wanted to try and ordered the soy sauce flavor and sweet & spicy one. Just from the photos, you can see it was difficult to tell the differences between the two flavors visually. The difference in taste was very subtle too. Many of the wings were broken and twisted which was weird and unseen before to me. I wonder what happened... also the sauces were not evenly distributed. Some wings barely had any sauces on them. The inside was very bland and flavorless. The outside was ok and sort of crispy. I don't believe any of these would change if I dine in. Will not visit here again. read more

Bonchon Mountain view - Sweet&spicy and soy sauce. - Korean Near Me - Mountain View, California

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I have mixed feelings about this place. We ordered take out and the food came neatly packed in boxes. We ordered the 4 wings and 2 drums combo with soy garlic and spicy sauce 50:50. It was not marked which sauce is which. The soy garlic sauce was more sweet than savory garlicky which was disappointing. The wings were broken, some had both parts and some only one 'arm'. The chicken was pretty crispy but also very oily which I disliked. The sides were so so. The pickled radish was way too sweet! They gave us more pickling water than radish but as the radish was sweeter than candy I didn't mind. The cole slaw was ok but also lots of juice in the tub than actual slaw. The food was good but definitely not worth the prices. read more

Bonchon Mountain view - Lunch Fried Chicken Combo (2 drums and 4 wings) Pickled Radish Coleslaw - Korean Near Me - Mountain View, California

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2/7/21- Nice, crispy Korean fried chicken with great flavor. The order was made hot and fresh too! Good choice for Super Bowl food. -Soy Garlic (small combo)- The chicken at Bonchon is double fried! It's made with their hand-battered flour and the chicken has a satisfyingly crispy texture on the outside. The soy garlic is a blend of sweet, salty, and umami! Quite flavorful and not overly salty! While the chicken was crispy on the outside, my order was juicy in the inside too. The complimentary pickled white radish was also a great side dish to balance the grease from the chicken. My order was made fresh so it was piping hot when I picked it up! -Price/value- The small combo includes 4 wings and 2 drumsticks for $14-15. It was a pretty good deal, especially since it's plenty of food for me! -Store ambience and experience- There were a lot of people waiting for their orders, as expected on Super Bowl Sunday. I had a 6:45pm pick-up but still had to wait about 10 minutes before my order was ready. I'll give them a pass since I understand today must've been a busy work day for them! I would recommend Bonchon! The crispy texture of the chicken was well made/fried and full of flavor. They also have non-chicken wing items on their menu (e.g japchae, tteokbokki, takoyaki, etc.) to check out! read more

Bonchon Mountain view - Small combo soy garlic chicken! (Oops, got hungry and ate some before I took a pic) - Korean Near Me - Mountain View, California

Take out order. Located in Mountain View Downtown, parking is plentiful but a bit difficult to find unless you're willing to walk a bit. I ordered the Family meal combo (5/5): the chicken was super crispy and tender. Came off the bone really cleanly and easily. Flavor was good and coated the chicken nicely. Just really good fried chicken. Google/apple pay is accepted here. Overall, Bonchon is definitely one of my favorite places for fried chicken. I've been ordering from the franchise for a while and it never seems to fail me in terms of good fried chicken and comfort food. I highly recommend and would come back here anytime. read more

Bonchon Mountain view - Family meal - Korean Near Me - Mountain View, California

Korean fried chicken feast for my son's birthday lunch today. The sign outside was gray on gray so it took as a while to see it. We ordered bulgogi fries, buns, and chicken combos. The garlic sauce is our favorite. Draft kirin beer was cold and bubbly. The food was delicious and the staff was very accommodating. The only thing that was not pleasant was that the tap water had an unusually strong chlorine flavor. Good times at Bonchon in Mountain View. Just drink beer instead of water! read more

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we stopped by on a Thursday for happy hour. they have a decent selection for beers and a couple of ciders as well. we ordered seasoned fries which were so tasty and addicting. they have a pseudo- parmesan seasoning and were perfectly crispy on the outside and fluffy on the inside. we also got the 24pc boneless half and half. the spicy was a little spicier than i expected for a chain, but exactly the level i wanted. the soy garlic was good as well, but i found the chicken itself to be a little soggy and dry. i would love to give this place another try with their bone-in wings or drumsticks. read more

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The food and service were both fantastic! Our server was so attentive and made sure that, even though our food took a bit longer than expected (the place was busy!), our water glasses were always full and our drinks were on time. When we did get our food it was hot and delicious! The chicken was crispy and had the perfect level of sauce coverage. We were so torn about what side to get; we ended up with coleslaw but I'm so excited to try the pickled radishes next time! Come here for the chicken obviously, but don't sleep on the appetizers. The fried zucchini was a hit and the takoyaki was warm and gooey and flavorfu! 10/10 We'll definitely be back!! read more

It was so good. I ordered here before and I've never had KBBQ and this honestly set the standard so high. Also staff was kind, receptive, and considerate of their customers. read more

Fast service! Korean fried chicken was pretty good. Great flavor and pretty large portions! read more

Bonchon Mountain view - Korean Near Me - Mountain View, California

Get your strips from Sunnyvale instead! It seems Bonchon is transitioning to frozen, pre-breaded strips at every other location I've tried, including this one and Newark. Honestly, they taste like microwaved chicken nuggets with spicy sauce drizzled on. Sunnyvale still makes fresh, delicious strips that are worth buying! I've added photos for comparison. I'll be taking my business to Sunnyvale as long as they keep making them fresh! read more

Bonchon Mountain view - HERE: Pre-Breaded Strips - Korean Near Me - Mountain View, California

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I usually don't like Bonchon since they don't have many chicken flavors. But haven't had KFC for awhile. Medium combo 10 wings and 5 drumsticks. Spicy and soy garlic were aright, spicy didn't have much spice and soy garlic was a bit lacking in flavor. The skin is too crispy as in dry and not crispy like American KFC. At least the inside was juicy. The drums are good size but wings are tiny. Order took about 30 minutes to be ready. Pickup was easy, they have clean and used pens. They have sanitizer in a spray bottle that the guy sprayed which was nice. Service was nice. read more

Bonchon Mountain view - Soy Garlic/Spicy - Korean Near Me - Mountain View, California

Can't go wrong with Korean chicken. We got the spicy flavor, and it's pretty much the same as any other Bonchon. Perfect amount of sauce. If I were to come here again, it would just be for the chicken. The bibimbap was just okay. The store's red pepper sauce needed more sugar and maybe some sesame oil to make it taste good. The tteokbokki was pretty bad. Very salty and not much taste to it. Shout out to the staff for providing some sugar to add to it though. Somewhat salvaged. read more

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Came here on Memorial Day and didn't expect much! I mean, fried chicken is fried chicken. I've ordered Bonchon via delivery before, and never really had the desire to dine in. It was a great meal, food was served quickly. Edamame was a decent portion. The chicken was crispy and saucy on the outside and tender on the inside (@me). The unexpected star of the whole meal was actually the pickled radish. It comes free with the order of chicken! *We ordered a large 50/50 for the 3 of us. There are only two flavors - soy or spicy. We liked the spicy. We were full and got a box of chicken to-go. There wasn't a fight over it but there was a little bit of eyeing hmmm. **We were served by this totally wonderful person, I forget her name, but she's a Gemini (happy birthday!) read more

Bonchon Mountain view - One order of large 50/50 - Korean Near Me - Mountain View, California

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Chicken was a little dry and is not as juicy or breaded/crunchy here as to what I've experienced at other Bonchon locations. Also we were charged for extra sauces that we did not get/have when looking back at the receipt. read more

Yum yum yum! I was craving some crispy sweet and spicy wings and I was in the neighborhood so I dropped by. This location is most definitely smaller and older looking but staff are so sweet! Our cashier's attitude was super vibrant and she was super welcoming! I ordered : - Small combo with half Spicy and half Sweet wings : so good! It comes with a complimentary cup of pickled radish or something else ( i forgot.. haha ). The pieces were at a good sized and great portioned! 5/5 Stars $16 read more

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We visited on a Sunday evening while the MV Arts & Wine Festival was winding down. Most of the tables were filled yinside, and some outside tables were available. Service: We opted to eat inside so we could watch some football games and a tennis match. It was a good distraction while waiting about 5 minutes just waiting to get our menus. Since we saw two menus on a nearby empty table, we finally decided to grab those. After about another 5 minutes and figuring out what we wanted, I had to flag down a staff member to order. She was great about taking our order, and read back what we ordered. The food came out in a reasonable amount of time. Of the staff that were visible, I saw a total of 5 people working the tables, getting drinks and taking care of to go orders . I was a little surprised that for that for 5 team members in front, about 3/5 staff members appeared to not make eye contact with customers (or me?) to see if we needed anything. I realized I had to flag down the same girl that only seemed to really pay attention (when we wanted to order, get the check, etc.) The other staff members did check on our drinks, but that's about it. I'm hoping with this review, things can improve. Service score: 3.5/5 Food We ordered a medium chicken drums and wings combination with half & half sauce (soy garlic and spicy). The chicken was tasty, but I felt like the batter on the outside was really hard (or maybe to crispy?) and slathered on with sauce. Since this was our first time, it was okay, but just okay. (I've had KFC elsewhere and I've been more satisfied. What makes the fried chicken outstanding is that combination of the right amount of flour, spices, oil to get a crispy skin with the juices from the meat.) The meat was not flavorful or juicy, and more on the dry side. The batter texture was very hard and covered with either sauce. I was satisfied, but sadly I did not walk out feeling of "I definitely want to return" Even though the chicken is supposed to be one of the signature or anchor items, I was underwhelmed with the product. We also ordered the bulgogi sliders which was also just okay. It appeared to have more coleslaw than meat - not even 50/50. The bun was rather large. Last, we ordered the zucchini fries that came with a chipotle sauce. I think that appetizer was the highlight of the meal for me since it was an item that wasn't greasy, and was appetizing. Portion size I felt could have been larger, given that the cuts of zucchini were small. Food score: 3.5/5 Ambiance/Appearance: The restaurant is clean and has a nice and casual atmosphere. Score: 4/5 read more

Bonchon Mountain view - Combo Medium Signature Fried Chicken with Coleslaw (half soy garlic and half spicy) - Korean Near Me - Mountain View, California

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*This review is from an experience in September 2019* I have actually never been to Bonchon before...despite having lived in the bay for almost 5 years now. Popped the cherry at the MTV location! This particular store front is located on the busy street of Castro St. Parking is kind of difficult, but there are parking lots behind the buildings. Service: very attention! The waiters here all seem like college students, so awkwardly nervous. However, delivered food in a timely manner! I can't remember the exact combo types, but we ordered: - 3 large honey wings and 2 large spicy wings that came with rice (I think we actually had to pay for it) and pickled radish - mixed platter with 2 spicy/2 honey wings, and 2 spicy/2 honey mini drumsticks that came with pickled radish +1 the exterior of the chicken was really crispy! I really liked the ratio of batter to meat. +1 The chicken itself was very juicy, and cooked well (for the larger drumsticks). Wings wise, pretty crunchy and not too much meat on them -1 Why do we need to pay for rice?! That's mind blowing to me... Overall, would come here again! Or, just order at the pick-up line and go home and eat in comfort. read more

Bonchon Mountain view - Korean Near Me - Mountain View, California

Always a solid option! We always get the soy garlic chicken wings (for me) and drums (for the hubs) with radish (it really helps to cut the grease/sweetness!) We've gotten takeout over quarantine and service is just as good as ever!! We've also ordered enough to feed what we thought was 40+ ppl (actually probably could have fed closer to 70 LOL) and it was a huge hit!! The spicy is quite spicy so for any spice weaklings out there like me, just be prepared. It's like an immediate long-lasting burn lol read more

Bonchon Mountain view - Drums and Wings for party!! Ordered too much LOL - Korean Near Me - Mountain View, California

Value gone downhill. Prices are 30% higher than they were 2 years ago. 12 pieces is now 10 pieces, and costs $1.50 more. Shrinkflation.

One of my favorite Korean fried chicken places. It's so flavorful and crazy crispy. I love it paired with pickled radish and a boba. read more

Bonchon Mountain view - Half spicy half soy garlic - Korean Near Me - Mountain View, California

We were here for Saturday lunch. The outdoor seating was surprisingly empty when we arrived. Later on it got more crowded. For three people we shared a small order of Korean fried drumsticks (quantity: 5). My friends shared a beef bulgogi and a bibimbap. I got a spicy chicken taco. The soy flavored fried drumsticks were good: crispy skin with tender meat. The seasoning was a bit sweet but alright. I did not like my tacos. They were overloaded with mayonnaise and too sweet, almost gross. My friends liked their dishes. The service was quick, and price quite reasonable. read more

They cannot be serious about their bibimbap, I didn't know a Korean restaurant can fail bibimbap massively. Chickens are ok though. read more

4 stars were for the SUPERB SERVICE. The servers were just AMAZING. They were on their toes. Didn't miss a second of anything. Honestly I didn't even pay attention to the food because I was so happy with the servers & service. Food was good too :) read more

Bonchon Mountain view - Bibimbap with spicy chicken - Korean Near Me - Mountain View, California

Good casual place to hang out with a few friends and watch some sports. I wasn't in the mood for getting messy with actual wings, so we ordered their chicken strips instead as well as a beef bibimbap. The bibimbap: For an Americanized bibimbap, it was actually pretty tasty. I say Americanized because it had lettuce, quinoa, and scrambled eggs (as opposed to a raw egg cracked on top), which are not usually found in traditional bibimbap. They also gave us the bibimbap sauce in a packet instead of the usual bottle, which was interesting. Either way, the taste was there and I would probably get it again. The chicken strips: I imagined something more breaded and crispy like you would get at a fast food restaurant but with Korean spices/flavors/sauces, but it was more lightly fried and more similar to nuggets. They were ok but pretty dry. Warning: the spicy ones are actually really spicy. Probably the spiciest thing I've eaten in a long time! If you're just looking for a place to hang and walking along Castro, Bonchon is a decent option, but I wouldn't necessarily make plans to go there. read more

Bonchon Mountain view - Korean Near Me - Mountain View, California

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There is only street parking and it's very busy during lunch and dinner time. This spot is not very big it has about maybe 12 tables tops. But they also have bar a couple of bar seating. Also, if you order to go they're not too bad. You can probably get it within 10-15 mins. The fried chicken: I guess you can say is the main thing to order here. I love the way this chicken is cooked. The style of cooking is very different considering is "fried" chicken. It's not greasy and it makes an explosion in your mouth when you eat it with the kimchi and rice! I have eaten at the restaurant, but in this visit, I actually took it to go because they were busy. The servers are super fast and helpful but it always seems like they're always in a hurry (no time to smile). Last but not least to say: the food is wonderful! read more

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What happened to the sauce??? It was like sweet but not spicy at all!!!!!!!!! I ordered 1 soy 1 spicy and one half and half like I bought a bunch for my coworkers yesterday Everyone was saying the same thing how disappointed they were about the flavor. We were all shock and confused with the flavor. It was really bad and different . Did they change the recipe? Did they gave me the wrong order? I am confused read more

Bonchon Mountain view - Chicken Kashu - Korean Near Me - Mountain View, California

The chicken lacked flavor and was dry. They need to add more sauce. The seasoned fries were good, but soggy and not crispy. read more

Bonchon Mountain view - Korean Near Me - Mountain View, California

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came here for lunch during work and had a great time! the service was very fast and the food was all delicious. i ordered the mix wings, korean street corn, and pit stickers. the wings came in a huge portion and were crispy and delicious, and i had enough to take home for dinner. the sides were also all great. read more

Always room for Bonchon. Our grandson ate 5 drumsticks all by himself. This is one of our favorite spots to go to in MtView.

I've had good korean fried chicken before, and this place definitely isn't it. The food is edible, and it hits the spot if you're desperate, but the overall taste and the service here was not that great. We ordered a small chicken wings/leg combo, with half spicy and half soy garlic. We ended up only getting soy garlic. The chicken was fried, but it wasn't that great. It was KFC quality fried chicken, with slightly better seasoning. The seasoning itself was pretty uneven as well, not a nice even sauce like most korean fried chicken places. We also got the spicy rice cakes with fish cakes and cheese. Honestly, it was not that good. It was not that well seasoned, and was more of a boring spicy sauce rather than the flavorful ones. The rice cakes could have been cooked much more nicely too, they were kind of bland and tasted like they were boiled and put in the sauce. Overall a pass. read more

Bonchon Mountain view - Korean Near Me - Mountain View, California

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The service at this location is top tier and I keep coming back because of it. The crew is really awesome. Y'all should be proud.

Popped by to pick up food during the pandemic and it was super seamless and easy. The flavors are always spot on (although can sometimes be a bit greasy) and for me the spicy gives you that great flavor with some lingering heat... but not one of those overwhelmingly spicy flavors. The boneless option is delicious for those who don't want to mess with the bones but I am team bone-in when possible! The drums are HUGE and the wings are so incredible. Would have given it 5 stars if the boneless order we'd picked up wasn't so dry. The outside flavors were great but inside, it was way overdone. read more

I Recently moved to the area and was suspect of this place after reading some of the reviews, but after seeing the owner be so involved with negative reviews I said they deserve a fair shot.i am very happy I did. Chicken Katsu was great, fries were 10 outta 10...Service was outstanding, food was great, staff were super friendly and helpful. I will be coming back 1000%. read more

PANDEMIC POST (TAKE-OUT) I've gotten the soy garlic wings a few times now over the past few months. The flavor is always consistent and the batter offers a delicate crispy crunch, but the wings are sometimes very dry. Doesn't stop me from finishing them, but does make me wonder if they were worth my $16. As other reviews have mentioned, I would skip the boneless strips. They seem to be quite busy, but I've still found them to be speedy enough if you just order chicken. You can order ahead of time online or via phone, and you can also order in person at the counter. read more

Service was great and the ambiance was casual, but, as my wife said, "worst Korean food" she's ever had. I don't know if it was an accident in the kitchen but her entree was too sweet for her to eat more than about half. My bibimbap was so dry I had to order another beer to get it down. It was all really cheap and plentiful though ... so maybe we should have expected as much. There was a continuous stream of Doordashers coming in, so clearly many do like the food. We suspected that it's known for its chicken - which we didn't try. Perhaps we just made bad menu choices. read more

I dropped by yesterday to meet up with someone for lunch. I honestly love how seamless it was to order food during the pandemic. Every order is a to-go order with limited outdoor seating for anyone that wants to eat. Benches are available on Castro but some are marked for specific restaurant so make sure to ask before using seating areas. I didn't catch the cashier's name yesterday but he was on point with wait times, calling names out and giving enough time to check the menu. Thank you for our lunch yesterday, Bonchon Mountain View! You guys are great! read more

Bonchon never misses when it comes to flavor. They have only had two flavors for the longest time (spicy & soy garlic), but recently have added two new flavors: korean bbq, and Yangnyeom. They are both amazing and just as good as the original two. Both the chicken strips and boneless wings are great. I can't speak to the ambience as I took it to go, but the cashier was friendly enough. Definitely recommend. read more

COVID-19 UPDATE Ordered a small soy garlic drums, an order comes with 6 drums and a side, either coleslaw or Korean radish. I always get the Korean radish side because I just love it. The chicken skin was super crispy, even after I got home. The white meat was mediocre, more on the blend side but at last it was juicy. read more