Ever since I discovered the wonders of small individual hotpots like Boiling Point & Tasty Pot, I crave these things every week! I was so happy to find that they opened one in this plaza next to ranch99. However, because of Gen korean bbq in the same plaza, parking is now even more impossible to find =( I don't know how they're going to remedy this problem. There was quite a long wait on a Saturday afternoon (1:00pm) took us about 30-40 minutes to get seated for a party of 3. Aside from that, this boiling point is similiar to other boiling points. Atmosphere is pretty clean. Between TastyPot & BoilingPoint, I would still pick TastyPot. I feel like the quality of their ingredients is better. but the difference in quality can't beat the convenience of distance! read more

Boiling Point - Taiwanese Near Me - San Jose, California

I absolutely love hot pot, and I'm always down to try any new hot pot place. The service at Boiling Point was great, the waiters are pretty attentive, but I mean it is a small restaurant. I think after finally trying this place, I can officially say I'm a bigger fan of Tasty Pot. I just didn't enjoy the soup or the contents of the soup as much. The flavors were off to me. The rice tasted worse to me too, I think it was kinda hard. I did enjoy the sauces that Boiling Point had to offer though. And the basil seed lemonade shot you get with your check is cool. read more

Boiling Point - Beef Hot Soup - Taiwanese Near Me - San Jose, California

Food: We both ordered #9 Miso pot. For the side I chose vermicelli and was told that they don't serve vermicelli anymore, they only have rice... I must have not been to boiling point for a long time. The soup is overly salty for my medium spicy one, it tastes ok for the mild spicy one. I liked the original Japanese Miso pot better, the pork belly doesn't go well with this new formula, it's more greasy and doesn't absorb the flavor much. Service: Below average. After I got my soup pot, I found out that they didn't include the pork belly. I called the waitress, when she brought the pork belly to me she didn't say a word, no explanation about why it was missing, no apology, doesn't that feel great? Another waiter also avoided conversation when I asked him if I can log my BP member number to the bill, he didn't answer a word and left a pen for me to figure the rest out. Why I still gave 2 stars? The other star is for the taste of the miso soup I guess, besides the fact that it's salty :/ read more

Came here on a Tuesday night around 9:30pm which seemed to be busy as there was a line by the entrance. In order to get sat, you must grab a number. Within 5 minutes, we got seated which was pretty quick to me. My boyfriend & I both ordered the Beef Hot Pot ($15). As for spice level, I ordered Medium & my boyfriend ordered Mild. They do seem to go heavy handed with the spice levels. My boyfriend said his Mild soup was way too spicy for him. It was too spicy that we weren't able to enjoy the broth. Unsatisfying. As for the amount of food given, it's a pretty decent size. I wasn't too fond of the white tofu, it had a very funky taste. One thing I disliked, was that I wasn't able to add-on a very common hot pot green vegetable that I love in my hot pots (still have to figure out it's name...) because the server said all of the hot pots pre-made. Can't you just throw a couple veggies on top? Nope. However, our server was very friendly but was a bit clueless to some of the questions I had asked him. Like what was the name of the vegetable that I've been wanting to figure out that I enjoy in my Hot Pots, which was in a picture in the menu but in a different soup. He said it was a lotus root, which was incorrect. Googled it just to make sure. I got excited as I thought this would've solved my beloved vegetable mystery. Hahaha. Btw, if you know the name of this vegetable I'm talking about... please lmk! It's light green and has little holes in it. Almost looks like a celery but different. It's also crunchy & absorbs a lot of flavor when cooked for a long time! Overall, meh. I wouldn't come back. If you're new or curious to try out Hot Pot, Tasty Pot is a lot better in my opinion. And I'm pretty sure Tasty Pot would let me add those green vegetables that I love so much into my Hot Pot. read more

Boiling Point - Beef Hot Pot $14.95 not a fan of the white tofu. - Taiwanese Near Me - San Jose, California

Boiling point had been one of our most favorite hotpot restaurant and we loved coming here but this was probably the last time we ever set foot in this restaurant. We came in around 9:30pm, not even 1 staff greeted us and gave us the signing list. We didnt want to bother anyone so we were just quietly standing and waiting. One lady came in and was helped right away and we were told by one of staffs that we woud be seated right away, guess what? Again, one of the girl server came up and helped the lady again. Of course, i had to wave them down and spoke to them. Yes, i got our party seated without an apology which was fine. Just wanted to eat and get out of there and will look for another hotpot place. The staffs definitely need more training read more

The lamb hot pot was divine. There's just something about fresh vegetables-the crisp texture, the light crunch of it, the preserved vegetables that had a delicious pickled taste, the earthy flavor of Maitake mushroom. The juicy lamb and imitation crab-everything was perfect. It came out in a hot pot with a burner underneath. I got the mild, and that was just right for me. My friend got the hot and I tried it, and it burned. I supposed that's good if you like that sort of thing. The food came out fast. The service was excellent and the decor was trendy. 5/5 would definitely recommend. read more

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If I could give this place 0 stars, I would So around 8:13 I entered the restaurant, signed me up, and sat outside. The place was busy and tables were about ¾ full. But then an hour went by and we still hadn't even been acknowledged although the parties arriving at 8:30 came in already. Here I was getting impatient because at that point it was 9:15 and I was irritated that they skipped us. I got up to ask the waitress. She said that she couldn't read my handwriting, 15 looked like 25. But the excuse didn't make sense. The server never let me know there would be a long wait. It was so unprofessional of the waitress to treat her customers that way. So we waited a bit longer a few waitresses looked our way but kept going about their business calling out other parties. So now it's about 9:45 and another small family came in. We decided to go after waiting for nearly 2 hours. I am surprised how much it still upsets me right now. I have never had to walk out of a restaurant for long wait times. Service is abysmal. I'm not talking about when I'm in a long line, I mean when I'm next and they keep calling out people on the sign-in sheet that come after me. I've dined here several times with my friends and never had such horrible lack of service since we leave nearby and go there several times but now I WILL NEVER return, TERRIBLE CUSTOMER SERVICE. Neither will my parents. read more

Waiters/waitresses need A LOT training. Customers come and go. Hot water in pot needs to have salt. Veggies in customer's pot should not rotten. I would be worried if I were the manager. One star for boiling point used to be a good chain restaurant. read more

Boiling Point - Taiwanese Near Me - San Jose, California

I don't usually go out for hot pot. I've been here twice but only because of my cousins' suggestions. The last time I was here, I couldn't really eat my food because of how spicy it was (I said mild). I finished all my water and no worker was really coming to ask for refills until the end when everyone was basically done eating, lol. I mean I guess some people prefer not being bothered when eating out, but I hate having to flag workers down. It was too difficult to since every employee was in the front doing something and it was busy, so I just ended up taking my food home (and throwing it away). I feel like for a hot pot restaurant, the place should be bigger. Tables are way too close to each other and I don't really like being within hearing distance of other customers. A woman employee (I can't remember her name) didn't really smile. You don't have to smile all the time but she didn't smile once and looked like she hated her job. I originally wasn't going to leave a review but my cousin told me the last time she ate here, the same woman employee from above spilled water all over her and never apologized. A different employee gave her napkins(!) to clean herself up. She never got a discount or anything for an employee's "accident," Also, they're a bit stingy on toppings. read more

Lukas 5 We have party of 4 but then a person shows up, then we have to switch table, but he still keeps his smile and got us another table without any hassles. And I see the staff also Very friendly and helpful! Love this place! Good food and good people overall!!! read more

This is the third time I've had boiling point (tried it in SoCal first and Fremont second) and I still can't get behind it. To be frank, it's food is just not that good. It's reputation exceeds it reality. We ordered the Taiwanese Spicy and the Thai Fusion. I didn't have the TS so I can't report on that one, but the TF was.. fishy. I normally get the Thai flavored broth base at most hotpot locations and I'm normally okay with foods being a little extra but this one was pretty up there with the fishyness. It made it difficult for me to drink the broth and enjoy my meal. And look, I get they're all about display and making it look nice and presentable but holy heck!! The amount of cabbage underneath the "edible meat arrangement" was ridiculous! If I wanted that much cabbage I could've gone to the grocery store and copped me an entire head for a fraction of the price. 4.5/10 would not recommend. I won't be coming back unless someone I was with reeeally wanted it and we have exhausted other options. read more

Boiling Point - Taiwanese Spicy - Taiwanese Near Me - San Jose, California

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Food:4.5 -can adjust your spice and very accommodating taste. The special dessert is bomb! Service:4 -friendly but hard to reach Location:3 -parking is hard to find and it's small so if u going with like more then 3 ppl u gotta wait for a long time. read more

Boiling Point - The beef one. - Taiwanese Near Me - San Jose, California

I came here once with a party of 4 at 11am on Saturday, so luckily we didn't have to wait. Although we were seated immediately, it took a while to flag down service to take our orders. The workers are all very nice but service was definitely on the slow side. Now onto the food. BP used to be one of my faves, but over the years better hot pot places have opened so BP no longer tastes as good. I usually order the house special #1. It comes with stinky tofu, pork intestines, pork slices, and beef balls...and lots lots of Napa cabbage. For the price of around $17 including tip and tax, I personally don't think the amount of food is worth it. + good sauces and broth - small portions. too much cabbage - nice but slow service read more

Boiling Point - house special #1 - Taiwanese Near Me - San Jose, California

The hot pot at this hot pot chain is pretty good! They have unique broths, such as Korean Bean Paste, Milk Cream Curry, and Taiwanese Spicy. They have individual hot pots and each broth comes with preset ingredients and prices. Rice is complimentary and the iced green or black tea is complimentary during lunchtime. You can pick your spice level which is great for spicy lovers such as myself. I was very tempted to get the Taiwanese Spicy but the server said it was very spicy, spicier than their flaming spice level! So I stuck with the most popular of beef hot pot which comes with napa cabbage, vermicelli, sliced beef, enoki mushrooms, corn, fish, meatballs, firm tofu, imitation crabmeat, and firm tofu skin. The beef broth was really good! I ordered the broth medium spice level and it was just right as it would be too spicy to enjoy if I ordered it hot or flaming! Though the ingredients aren't as fresh as I would like, it's descent for the dinner price of $14.95! Though I enjoyed the hot pot, I wasn't a fan of the cumin beef appetizer. It wasn't the Chinese middle eastern dish that I've pictured and had before. It just tasted like beef sprinkled with cumin and wasn't tasty. There were lines around 9 pm on a Saturday night but the wait wasn't too bad and the hot pot was worth the wait! read more

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I loveeee BP, but my experience at this particular location was subpar. Our party of 2 waited 50 minutes on a Sunday night during their soft opening. By the time we finally got seated, they were already sold out of 3 hot pots: beef, lamb, and Korean bean paste. Usually, I get beef or bean paste so this was extremely disappointing. I wasn't about to get jipped into spending $18 on a hot pot, so I went with pomelo. I don't really like pomelo broth, so I always ask other locations if they can exchange the pomelo broth for beef. They always accommodate well, but here they didn't allow it. However, the broth here wasn't too citrusy and it tasted clean. My boyfriend got the seafood and tofu hot pot. He usually gets beef or lamb, so he was bummed that they were both unavailable. He's also pretty picky but he actually liked his hot pot today! We both thoroughly enjoyed our food and agreed that it tasted great. The service was meh. We had to flag down servers but were constantly ignored or overlooked. The servers here have tunnel vision and seem to only be able to focus on one table at a time. The management just needs to work out the kinks with food supply and customer service, and I think they'll experience happier customers and better reviews. read more

Boiling Point - Seafood & tofu, pomelo - Taiwanese Near Me - San Jose, California

My obsession with hot pot is literally out of control. This location is a bit slow in service but everyone is very kind and willing to help. The food tastes like the Fremont location, but this one is a LOT nicer because bigger & less crowded. read more

Boiling Point - Taiwanese Near Me - San Jose, California

This place is super close to home, and somehow it's become my personal go-to spot for eating out. It's not the MOST DELICIOUS, and the service could definitely be better, but it's held a solid spot on my lineup of places to go, which is tough to do! Prices are decent, under $15/person, even less if you're splitting, and if you come during lunch hours, tea is included. That black tea is pretty good! I like that you can get a text when your table is ready (if there happens to be a line). After trying a handful of items off the menu, I can confidently say that my go-to is their beef hot-pot, non-spicy. I'll add my own spice, thank you very much. Step up on the service, and I'll definitely be more of a regular! read more

Boiling Point - Beef - Taiwanese Near Me - San Jose, California

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The reason for the negative review is due to the service and not the food. I had called ahead to place a to-go order on a Saturday morning. Everything went fine on the phone order where I was told that it would be ready in about 10 to 15 minutes. Upon arriving to pick up and pay for the order, the cashier couldn't find my food but took my card anyway. After waiting a while with no sign of my order and upon further inquiry, only then was I told that "my order was made, but seemed like someone else took it." While I understand incidents happen at times, the lack of transparency and honesty did not sit well with me. The staff could have done a better job informing the customer. In this case, I had no choice but to wait there for my order while I was already under time pressure. A better way to handle this would be prior to eagerly charging a customer's credit card, at least inform them that their order was basically not made and let them decide if they still want to proceed with the order/wait so it would not have an aftertaste of deceit. read more

I can see why this location scores lower than other Boiling Point's. Disappointed that they substituted green cabbage for Napa cabbage. Changes the flavor and experience especially considering most of the soup bowl is going to be cabbage, the cheapest ingredient, which is to be expected. Skimpy ingredients. Won't be back to this location due to quality consistency issues. read more

Boiling Point - Mostly cabbage. :( - Taiwanese Near Me - San Jose, California

1. The restaurant is not manages very well. At 6pm peak time, there are 7 paries waiting and 5 empty tables. There are at least servers just standing around and not doing anything. 2. The restaurant is freezing cold, not sure why don't turn on the heater. read more

This is the third Bay Area location of Boiling Point (following the first in Fremont and second in San Mateo). Boiling Point is beginning to expand aggressively but a bit after numerous competitors have already sprung up (i.e. Tasty Pot). For San Jose, they've chosen the super crowded and busy plaza that also houses super popular Gen Korean BBQ. Parking is a challenge given the number of popular spots to visit, especially on the weekend. As for Boiling Point itself, it's a very small storefront, especially compared to their Fremont location. They have soft opening hours of 11 AM to 9 PM and there was minimal wait for a late lunch. Service is on point and the same menu is used as their other locations. Cold tea (either green or black) is complimentary and rice is served by default with each hot pot. My order: Lamb Hot Pot - Medium Spicy. $12.99. Toppings include a clam, slices lamb meat, fish ball, and lots of vegetable. The lamb meat was tasty and the individual hot pot did a good job keeping everything very hot. Servers came by several times to check if I wanted the flame off or more broth. I've never actually ordered this particular hot pot at Boiling Point before but found it to have a lot of pickled cabbage. I don't mind pickled cabbage but this dish should be called lamb AND pickled cabbage hot pot. The Fish Ball was actually a wasabi filled fish ball and it's an odd one. The filling is yellow and tastes like mustard but I can see the wasabi roots. Overall, this was a filling and tasty hot pot but nothing special compared to many of the competitors that have popped up. I'd recommend the premium hot pots $14.99 over the basic $12.99 lunch choices. One distinguishing feature of Boiling Point has always been their excellent sauces. They had garlic bean paste, garlic soy sauce, bean curd paste and Chili Oil. Interestingly, none are available for sale or to take home like they have at Fremont. I was glad to try Boiling Point but the small footprint and crowded strip mall location makes me want to wait for Cupertino's own location or head to San Mateo. While service was fine, I wasn't blown away by the basic hot pot, though I did like the complimentary green tea and lamb. Boiling Point accepts credit cards including American Express. read more

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I tried boiling point probably 2 times before. One in their LA location and then in their Fremont location. So this is my third time giving boiling point a try. Barely any wait when I came in although I was expecting a wait since it was in the same plaza as Gen. I had order the one with Kimchi in it and what really sucks here is that you can't subsitute rice or vermicelli. I didn't want to eat rice that day so I asked if I could just substitute it with vermicelli but they said no. They're the same price on the menu so why not? When I got my pot it looked appealing but for some reason there were so many bean sprouts in it.... I like bean sprouts but like not in my whole pot.. it was never ending. Everything else in it was just meh. Tasty Pot is way better than Boiling Point in my opinion so go there instead! read more

Boiling Point - Taiwanese Near Me - San Jose, California

My friends and I go here pretty often. They have good drinks and from the hot pot options that I've tried, I enjoyed most of them. My current favorite is the Miso hot pot, but the Korean bean paste, beef hot pot, and milk cream curry are also good. I tried the seafood and tofu once and that was blaaaaaand af. I don't know if they just had a bad day but it tasted like they just poured boiling water on some seafood and called it a day. I'm never trying that one again, but I'm always down to get one of the other options that I like. read more

Came here last Sunday with a group of friends. After hearing about the long lines at its sister branch in Fremont, I had been avoiding going to Boiling Point in the Bay. One of my buddies asked if I wanted to try, and to be honest I was a bit hesitant. Did I want to wait for hours on end for some individual hot pot? My friend told me the wait at this location wouldn't be so bad, and fortunately he was right! My friends and I came here around 6:20 on Sunday, and for a table of four, we waited for about half an hour until we got seated. Up until this time, I've only had Boiling Point in Seattle and LA-- where I had comparable wait times. I ordered the beef hot pot, which is my usual go-to item. The beef hot pot is rich is shacha flavor (which I love dipping meat in), and packed with veggies (mainly cabbage) with a decent amount of beef. The beef pot also includes a fish ball, fish cake, and lots of fuzhu/yuba sticks which I all love. I ordered my beef pot medium spicy, which actually kept my tongue first on fire then numb, and made me sweat bullets. Was it satisfying? Yes, even with the many glasses of water I drank to tame the fire. If you can't handle spice, I would suggest you to get your hot pot as mild spicy because medium spicy was pretty painful (even for me who likes spice!). I would also lay off the complimentary chili oil condiment if you plan to using make any dipping sauces. On another note, service is pretty good and attentive. We had plenty of servers come around asking if we wanted more water. When my friend's hot pot flame went out, our server came back out with a new pot with a new flame. Parking can be a problem, though, as Boiling Point is located in a pretty busy shopping plaza with stores frequented by many customers at all times of the day. When I came, there were lots of cars lining up to park their car... And many of them were going to Boiling Point too! Definitely recommend allotting for some extra time to park. I used to not like Boiling Point because I didn't like the concept of everything in your hot pot being cooked at once. My experiences at previous Boiling Points had been on the disappointing side because my meat would always be overcooked. This partially was due to me not knowing how to eat a Boiling Point hot pot bowl efficiently enough to avoid overcooked meat. My tip for all of you Boiling Point newbies: try to eat your meat first, and if you can't eat it right away, put it aside on another dish to avoid overcooked meat. Boiling Point definitely has grown on me since the last time I had it a few years ago in SoCal. I am glad my experience at this SJ location was good. With that being said, I'll be back! read more

Boiling Point - Taiwanese Near Me - San Jose, California

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Better than the Fremont location! I came here on a Friday around 1pm during its soft opening. The parking is ridiculous, best bet is to follow someone to their car because it's packed. The wait was estimated to be 30+ mins, but the worker was super nice and tried seating us earlier. I got the beef hot pot in spicy. Yum! It has more meat and less cabbage than the Fremont location. Also, tastes better. * Service was great, fast and attentive: - food came out in a couple minutes even when they're short staffed - cleaned tables immediately and seat people quickly (yes, I was staring down tables to get seated) read more

Boiling Point - Beef hot pot (spicy) - Taiwanese Near Me - San Jose, California

Great food, but their spice levels are never consistent. They also forgot to bring out our add ons.

This Boiling Point is in a large plaza with lots of parking, though it can get hectic depending on whether you go on a weekend or not. Usually if you come at lunch time on a weekend, then prepare to wait a little bit before getting seated. I appreciate that they put up the plastic dividers inside to separate people from each other. The tables for two can be a little small (for me) when there are the hot pots on it, but overall, not a big deal. Before ordering, I asked the server about their spice levels and whether it was actually spicy (as it differs depending on the restaurant) and he said that it usually depends, because some days the spicy option is actually spicy, and other days it is not. Not as helpful as I would have liked, but regardless, I got the Thai tomato soup and it was okay. I got it as spicy, and it really wasn't spicy at all, but then my husband who got a Beef medium actually had his hot pot to be really spicy (wondering if they mixed up our spice levels or it was just really inconsistent like the server said). I didn't really get a Thai flavor from my soup as much as I wanted, rather it was reminiscent of Vietnamese sour soup. I think that if I went in expecting Vietnamese sour soup, I would have a better experience. Overall, the food was not bad by any means, there was a lot of different ingredients to enjoy. My husband on the other hand, really wished that the spice level was not as spicy so he could enjoy his soup. read more

I really love ordering beef when I'm here! I've had boiling point 3 times now I think. I'm surprised by how much I like it, the flavor of the broth is just really yummy and I love the variety of toppings that end up in my bowl. The price is reasonable, the parking lot is complete crap though. I came on Christmas Eve around 5pm and there was about a 30 minute wait. Even the Saturday before that I swung by exactly at 11am and nobody was waiting but all the seats were already taken. Not sure how often I'll come back because of the parking lot and wait. My friends live closer to the Fremont location which has far better parking anyways, then they can wait in line for me while I drive to Fremont! :). read more

I was very excited to hear that Boiling Point opened a location in San Jose, however they def could've picked a different area. The plaza is already super crowded with lots of different restaurants not to mention a grocery store, which makes parking almost impossible to find. We came a little after they opened, at around 11:15am and we were lucky to still have a few open tables left. Right as I was seated, no menus were given and I could tell service was going to be slow. As for the food, I ordered the #4, Beef, mild but it was way too spicy for me. It for sure tasted like medium to spicy. Our waiter was a little slow and they were so busy it was hard to get their attention. A plus to coming in for lunch is that you get a choice of Green/Black tea that comes complimentary with your meal. The green tea is my all time fav, very refreshing! One thing that sets this location apart from the other ones that I've been to is the dessert cups they give you at the end. Complimentary, but I wasn't crazy about it. It was too sweet for my liking. I understand this place is still under soft opening, but I really hope service will improve! This location is also smaller than the Fremont one. Despite the hot pot being too spicy, it was still pretty good and didn't disappoint. Only thing I suggest, go early or during the non busy hours or you'll have to wait awhile. read more

Boiling Point - #4, Beef - Taiwanese Near Me - San Jose, California

It's starting to get into chilly season so it's the perfect time to get some hot soup! Soft opening stage for this new San Jose location. What I like most about Boiling Point is that the hot pot comes out pretty much cooked; perfect for those who are on timed lunch break or don't want to go to a restaurant to cook their own food. There's complementary chilled green or black tea--your choice--during lunch time, to help cool you off. One drawback is that the hot pot comes on a stove using fuel tablets, so there's no way to control the heat and it eventually burns out. Anyways, I squeezed in right near the end of lunch time (just before 3 PM), so it was mostly empty. The waiter who greeted and seated me was kind enough to notify me that there was three minutes left before they switched to dinner prices (no free chilled tea and $1.00 more expensive). I quickly ordered the #4 Beef hot pot, mild spicy for a little kick, and green tea. It came out rather promptly, piping hot and filled with bean curd skin, thinly sliced beef, tomato slice, tofu, fish balls, tiny corn on the cob, bits of cabbage, cellophane noodles, and some other yummy ingredients that I forgot. The broth spiced with some chili oil but wasn't overly salty so drinkable. Now normally I eat a lot but all the ingredients together plus the soup was enough to make my stomach satisfied, and this was the first thing I ate the whole day. While waiting for the soup to cool down a little so I could finish it, I noticed that I hadn't gotten my drink. Luckily their waiters and waitresses came out periodically to follow up with customers. I asked the waitress about the drink and she said that since it was considered dinner hours, there is no complementary drink. I replied that I had gotten in near the tail end of lunch. She seemed understanding and hurried to the back to get me the green tea. When I was about done, she came back and asked if I was ready for the check. I said yes, and soon enough she came back with the check and a small dessert. It was a shot of a fruity drink with basil seeds, which I found interesting and downed it. Pretty good ending to a delicious and satisfying meal! Warning though, this plaza is usually packed in peak hours due to the presence of Gen Korean BBQ, Ranch 99, Poke House, and other various food places so parking will be a problem. read more

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I'm a regular customer here as I'm a fan of hot pot. I just stopped by and ordered the Lamb hot soup and Garlic Pork belly around 8:51 pm. I tried to order by phone but the phone died so I decided to go there. I asked if I could get extra dipping sauces and the cashier said yes. When I got home, there no dipping sauces and utensils and napkins. This is really disappointing! Please improve your service and check everything before you give it to your customer. I think I will stop coming by this location. read more

Boiling Point - Taiwanese Near Me - San Jose, California

Great soup place with an awesome selection and value. Definitely recommend this place for lunch or dinner.

This is the second location that has opened up in NorCal. I remember trying Boiling Point for the very first time in SoCal... it was delicious! Ever since then, my expectations for Boiling Point was very high. However, I think it's okay. I found my favorite Taiwanese hot pot place and it is not Boiling Point. My friends and I came here on like a Sunday afternoon. The wait was at least an hour. When we got the text message saying that our table was ready, we got in and said that we are sitting at two different tables. Ok, I get it. It's busy and you want to seat your customers as fast as you can. But, we asked for a table of 8 for a reason. We then saw the table right next to us leaving and we simply asked if we can all just sit together. They didn't accommodate. Not only that, every time I go to Boiling Point, the customer service is always bad. No one really checks on you and it's just always really hard to get the attention of the servers. Also, I really hate their small paper cups they use for water. read more

I am so glad that Boiling Point has finally made its big splash in the Bay Area. Tired of going to the BP in Fremont where the service was mediocre, I was stoked when the Taiwanese chain finally opened up in San Jose (and an even closer one in Santa Clara soon!). At the time of this review, this San Jose Boiling Point was apparently open for about 5 weeks now (on soft opening), but it seemed to fly under the radar - not that many people were raving about the restaurant yet. A big junkie for hot pot, I decided to venture South to SJ to check out what's up. First off, the location is a bit horrendous. It's obvious why Boiling Point is always located near a shopping center such as 99 Ranch, but the parking lot itself is a nightmare. I don't recall ever driving around SO much just to find parking. And so be warned that you may be boarding the struggle bus for parking at this BP location. The wait itself was actually not that bad. We came around noon on Sunday and got in in about 20 minutes. The restaurant itself is quite small (reminds me of the BP in Garden Grove, CA), but the location makes up for it in beautiful interior decor (cool wall art) and large, clean tables). I ordered the usual Japanese Miso and my friend got the Lamb. The great part of almost all Boiling Point restaurants is that the food comes out extremely quick. Only about 10 minutes after we ordered, we already got our soups. There's nothing too different about this BP compared to others. The soups all taste great, and here you dont have a choice between vermicelli and rice (in SoCal you do), which is kind of a disappointment, but that's minor. However, what really sets this new location apart from the Fremont one is the quality service. It might just be because they're still in the soft opening phase, but all the employees were extra, extra nice. For example, when I accidentally tossed my crab to the floor, one of the waiters asked me if I wanted a tool to eat it with. tl;dr this Boiling Point has everything going for it as all the other locations. However, given that it may be relatively new, the service here is a tad better than most I have experienced. Eat well and prosper, read more

Boiling Point - Taiwanese Near Me - San Jose, California

I'm a regular at Boiling Point, both in the Bay Area and the Seattle area. Usually, it can be quite a wait before you can get seated, so best be aware of that. I've tried quite a few of the pots, but my favorites are the House Special pot and the Taiwanese Spicy pot: - The House Special pot's soup flavor is my favorite. I also like the pickled vegetables that are provided. I usually get this pot without the fermented tofu (which perhaps defeats the purpose? But I think it's still great and worth it without the tofu). - The Taiwanese Spicy pot is a bit too spicy, and I'm not sure I totally understand why they can't make it more variable in spiciness level (for example, instead of offering only flaming spicy, maybe it can be anything medium or above). I usually try to remove some of the chili oil from the top of the soup before eating, and if there's pork blood, I ask for it to be excluded. Keep in mind that this pot is one of the larger sized ones. Ideally, I'd share these two pots with others. I also think that the curry fishball pot has a very interesting flavor, so would recommend that one as well. As for toppings, I recommend the spinach wok noodles. They look like instant ramen noodles except they're green, and they come in an instant ramen noodle-like package. But, I think they're pretty tasty and of quite reasonable quality. I also sometimes get drinks here. For the lunch special, the pot comes with a green or black tea. Boiling Point also serves other teas and milk teas. If I get a milk tea, it would probably be the Old Time Delight (or perhaps Hokkaido? I always get the two mixed up), and I also like the sweet milk with boba, but a lot of the options are quite good. However, I will say that it's probably best to get milk tea at a dedicated milk tea place if you have the time. Overall, I'm a fan of Boiling Point. read more

Boiling Point - Taiwanese spicy (left) and house special (right) pots - Taiwanese Near Me - San Jose, California

I've decided to come here with a friend of mines, which we've both wanted to see what's the hype about this place. We were glad to find that there's a closer on in our area. Upon arriving, we beat the crowd and traffic, so we were able to get seated right away. Awesome! Do be aware that the parking is just a mess, because it's just filled with other restaurants that are also popular in the Bay Area, like Gen, Sharetea, and etc. The restaurant is rather small so maybe a big group wouldn't be a best choice to come here for. My friend and I decided on getting the Korean Bean Paste medium with a side of cabbage because I loveeee my veggies! Extra sides of anything varies between $2 and up. The portion side is just right, you'll definitely can have your own and be satisfied. I felt that in both of my friends and I dish, that they over did the bean sprout. I felt that there was more bean sprout than the meat itself, which I wish I could have more of versus having to spend extra to get it as a side. Customer service was okay. They weren't very friendly or welcoming. It took them awhile to notice us to be able to get refills on our drinks or to deflate our fire from our pots. But I could say that we did experience some leakage problems towards the end of our meals. There was water drops coming from the ceiling above our table, so it was hard to not noticing it. We kindly inform the employees of the problem for future problems ahead of safety hazards and they were kind enough to give us a free meal even though it wasn't our intention to get one. But we were thankful and grateful for their offer. Overall, I might come back and maybe try their other signature pots they have. read more

Boiling Point - Korean bean paste - Taiwanese Near Me - San Jose, California

I ordered two pots and thy mess up the spices And it's to go order. When I get home I found the Taiwanese spicy is totally non-spicy. And the miso one is super freaking spicy. I called them, first time they hang up my phone call. I called back again they said they will make new one for me. Until now, they did not say SORRY or even feel apologies for me. So disappointed about their attitude. I won't come back. read more

Boiling Point - Super spicy miso and non spicy Taiwanese spicy. - Taiwanese Near Me - San Jose, California

Meh. Does not live up to the hype sadly, I don't see what all the fuss is about. Flavor of the pot did not stand out and it was full of iceberg lettuce, not really tasty or filling lol. They do give out free iced tea during lunch but that was pretty bland in my opinion too Parking in this plaza is super terrible so beware, as it shares the lot with Gen, Marina, and a bunch of other places. It's asian mania lol read more

I have been to their Fremont location a few time. My first visit this location today. Food was different than what I had in Fremont. I always order #1 so I remember what ingredients in it,however when I have #1 here, it didn't have mushrooms,blood sticky rice and the stingy tofu. I was so disappointed because I waited about an hour to be seated. Service was below average.our waitress Emma wu( With her name tag on shoulder) is not suitable being a waitress, she looked angry all the time, no matter when she talked to us and other customers, or when she calls a waiting list group, you can not see smile on her face,she seems like not happy with her work. It brings very negative energy to others. I also noticed their price raised a lot compared to two years ago. About 40% at least. read more

The one located in Fremont is much better. Their service is slow and they forgot parts of our order. Flavor-wise, their broth is quite bland. The restaurant is also really dark, hard to see what you're eating especially when the window to the outside is so bright. Only positive thing I have to say about this place is that their sauces are good. Tip: Their mild is really spicy, I'd recommend getting no spicy and adding your own chili oil. read more

Boiling Point - #5 Lamb - Taiwanese Near Me - San Jose, California