We don't have to wait that long maybe is was thanksgiving day. Food was good and service is really nice. My wife love to come back again soon. read more

Possibly the most negative hotpot experience of my life. I ordered the beef hotpot mild and it started off okay. Broth tasted fine, meat quality was OK, etc. As more of the sauces got mixed in (most of them were underneath the beef in the photo) it became evident that there was something very wrong. For a mild hotpot, this thing was VERY spicy. The amount of spice placed in the pot was definitely more fitting of a medium or spicy. I had to wipe away my sweat with napkins - and I come from a background that's used to eating Malaysian food. The spice wasn't the worst part, though. The real tragedy was the amount of shacha sauce / whatever other sauces was placed in here. It was extremely salty and gritty, so much so that my girlfriend and I couldn't eat without coughing with every bite. It was extremely painful and unpleasant. It actually felt like our throats were being assaulted. Neither of us was capable of finishing our meals (and not because of the quantity). I can't speak for the other hot pots, but definitely do NOT get the beef hotpot. read more

Boiling Point - Beef hotpot - Taiwanese Near Me - San Jose, California

I usually love boiling point! It's one of my go to places in San Jose;however, I was slightly disappointed this time. When I first arrived at 9:30, I was lucky that I did not have to wait. After I was seated, there was a rush that came in and people had to wait. During this visit, I ordered the Thai FusIon. Usually, it tastes really good, but today the broth was more sour than usual. It made it hard to eat. Not only that, my flame was small so my food did not boil and I accidentally ate one of my seafood raw. I asked the waiter to flame it again; however, it only boiled when I was almost done with my food. If you go to boiling point, I would recommend getting the beef hotpot. Out of all the ones that I tried, the beef hotpot is my personal favorite. read more

Boiling Point - Thai fusion - Taiwanese Near Me - San Jose, California

I like the service. They are fast. Food is delicious too. I always get a beef pot. And some extra sides

This location shares a plaza with Gen Korean BBQ, Ranch 99, Teaspoon and has a parking lot available. Right now (6/2021) they do ask every party to write name and contact information for COVID-19 contact tracing and have half of the restaurant space for takeout/delivery pick up and the other half for dine in. We came here around 11:30am on a Friday and got seated immediately as a party of 2. (They open at 11:00am) We ordered the beef hot pot with vermicelli and it comes with either a green tea or black tea (for $1 more you can upgrade to a large size drink). I was actually really excited to have boiling point in San Jose since the San Mateo location has been closed permanently but the quality of Boiling Point has really gone down. Both of the pots that we ordered had a thick layer of oil sitting at the top of the pot. The soup base itself did not have flavor at all it was a bit salty, but that was it. Literally oil and boiled water with spice. I would avoid coming here if possible, since the oily soup really messes up your stomach. Maybe we just came on an off day for Boiling Point but we definitely ate a weeks worth of oil during this meal. read more

*UPDATE* SOUPS (price may differ) are now $21.16 during lunch & $22.16 during dinner. i spoke with the manager (Sung) who is always so kind and understanding, after today's visit. thank you so much for your help, Sung! i called hours after being informed manager was not in yet. experience explained below: we visited at 2:45 PM and i've never experienced bad service here until today... i been coming here since 2018!!! this is VERY upsetting since it's honestly one of my fav fast-food hotpot places to visit and hope to never experience it this way again. unfortunately, the manager was not in--i believe if he was--none of the bad would've occurred. i tried to leave a message for him but will reach out again later. this is the SECOND time i went to visit during lunch and was charged $21+ for the soups, but received the free lunch green tea.... i thought it was discounted during lunch time? not sure what's goin on... there was plenty of staff there and not once were we approached nor acknowledged after ordering... i had to wave employees down about 4-5 times. i requested napkins and never got them. i never got my receipt brought to me and had to ask for it when i went to register to pay. all in all;very bad customer service. they also got rid of the booth on both sides of the ends (near register and kitchen wall). i hope this doesn't happen the next time we visit because im all about tipping what it's worth and today just disappointed badly.... read more

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Service: we waited for about 30 minutes before being seated for a party of 7. Their service was mediocre. They were there if you needed water, utensils, etc. however, they did mess up our order a couple of times. Food: my boyfriend and I shared a large Japanese miso soup. We asked for the spice level to be hot but it came out with no spice at all, which was disappointing, but the soup was good nonetheless. We also ordered the garlic pork belly, which came out undercooked. We asked for them to cook it longer since it was pork and it was still pink (shown in photo). Boiling point used to be my go to for hot pot but their quality of service has lowered. I would recommend trying this place if you haven't yet, just be careful if you order pork belly on the side. read more

Boiling Point - Japanese miso soup - Taiwanese Near Me - San Jose, California

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Customer service could use some improvement. We didn't know where to order as no one said anything, they just pointed to a table. We scan the menu QR code think that's probably where we will order, but couldn't find anywhere to put the order. We waited and waited for the server to arrive and take our order and nothing... we were just sitting there for a while and looking at the servers/waiters/waitress to get their attention. Finally I had to go up and ask and they told me they usually take the orders at the table. Wow... read more

House special hot soup on medium is the one I get. With the medium spice level sometimes it could be hotter than others. Not as consistent Wait times typically can get long as this place is not big but really good read more

Came here for a team bonding and I enjoyed the milk cream curry! Everything tasted great and I finished the entire serving. My only concern was that we waited long time for our food, but it was also extremely crowded so that's perfectly understandable. This location also has plenty of parking and is easy to find. Will definitely be coming back. read more

Came here around 6pm on a Wednesday evening and it wasn't busy. Got seated right away with no wait. We checked in with the waiters and had to fill out a covid precaution sheet. I've been a long time fan of boiling point however this location didn't really hit the spot. We got the Beef pot, Thai Tomato pot, and lamb slices. Overall the food wasn't bad just mediocre. The Thai Tomato broth was slightly bland and lacked flavor. For the price of $20, I expected more. The Beef pot was much better and had a nice depth of flavor. I recommend getting additional meat slices on the side since the pots don't come with much. The service could've been better. Throughout our meal, we only got attended to once and had to ask several times. It didn't seem busy so not sure why the staffs were indoors most of the time. We also waited awhile for our check and payment. read more

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My best friend and I both got beef hot pot. The flavors were good, and they were generous with the fish cakes and beef. The hotpot came with a serving of rice and green (spinach?) noodles that paired well with the broth. Overall, a pretty good quick fix when you're in the mood for hot pot on a cold day. However, I deducted a star due to the service. In the middle of us eating, the server came and with no explanation- turned the flame off and walked away. It was a little bit awkward for my friend and I to have to ask him to turn it back on. The wait wasn't too bad, but keep in mind we did go on a Thursday evening. Be mindful of the plaza as it can be pretty crowded, especially on the weekends! I would definitely return for a hot pot quick fix :) read more

Boiling Point - Beef hot pot in medium! - Taiwanese Near Me - San Jose, California

No Beef on my beef hot soup! What did I ordered? I tried to call and complain but their mail box is full and can't speak to anyone from the store. It's not acceptable. read more

My friend and I come here at least once a week. The servers are very friendly and fast. The food is consistently good as well. Come before 3pm to receive free tea. There is a small wait on weekends so make sure to plan accordingly! read more

Boiling Point - (left) Miso hotpot (right) Beef hotpot - Taiwanese Near Me - San Jose, California

Stopped by for a little catch up dinner date with the nephew. Why he chose this place out of the many many options is beyond me but I was happy to oblige. The wait for a party of two was annoyingly long- longer than I was anticipating. Just be aware that this particular Boiling Point is teeny tiny in size so a wait is almost unavoidable due to it filling up so quickly. Our orders placed went as followed: Thai Fusion hotpot [+ added egg] Japanese Miso hotpot Garlic Pork Food came out pretty quickly and was super hot in temperature. They definitely live up to its "Boiling Point" name and I'm all about scorching, tastebud singe'n temperatures. Customer service wasn't lacking but it wasn't great- the employees just let you do you. The only time they came around was to take our orders and bring us the check. 4 stars for delicious foods that are well seasoned. read more

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An amazing portion for the price you pay. It can get stuffy in the winter time but that's to be expected from a hotpot place. I had a great time and a delectable meal. read more

Boiling Point - Hotpot - Taiwanese Near Me - San Jose, California

We got here early dinner time (6pm) and there was a bit of a wait, but it wasn't too bad for two people. We got seated promptly and the food came out pretty fast since they're trying to turn tables around faster. I always get the beef hot pot, and is as good as I remember - broth is rich and flavorful, and toppings are plenty. I sometimes get the quail eggs as a topping, but the hotpot as is definitely comes with plenty of food already! I didn't get the hot spring egg rice this time around but I HIGHLY recommend it. It makes the rice so flavorful and pairs well with this specific hot pot. For the sauces, the bean garlic paste and chili oil is a winning combo. I dip allllllll of the hotpot items in this and its so good. Pro tip: they give out free green tea or black tea during lunch :) read more

Boiling Point - Taiwanese Near Me - San Jose, California

This is our first time here so we didn't know what to expect. We thought it was really good for our first experience. Food was very filling, good, & flavorful. Very clean atmosphere & helpful service! Prices are very fair. I do see us visiting again! read more

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The best part of Boiling Point is that they're still offering outdoor dining while other restaurants have opted to switch back to indoor dining. There's a tent set up that holds 6 tables and about 6 or so tables on the sidewalks (we opted to sit in the tent since there were too many people standing and walking close to the tables on the sidewalk). My actual dining experience was not so great. Each table is cleaned with a cleaning solution (I assume bleach) and when my boyfriend and I sat down, there was an overwhelming scent of bleach and wet rag. Even with my mask on, it was just SO strong. Despite them cleaning each table before another group is seated, the tables were FILTHY. There was gunk under the table number and laminated paper that had the QR code for the menu. I tried moving the laminated paper but it was held the table by a sticky, orange substance (I'm not sure if it was glue/tape or gunk from spilled soup). By the time I had realized all of this, our food had already came and I didn't want to leave since we had already waited a while to be seated (dumb, I know). I order 2 beef pots in mild and it was nowhere near mild. It was SPICY. I was able to handle it, but my boyfriend who isn't a fan of spicy foods was barely able to enjoy his meal. I missed Boiling Point and I'm sad that my first experience back was less than great. read more

I've been coming here for a while now but I never got the chance to write a review. I came here around 2ishhh for lunch and there were about 3/4 parties ahead of us. Let me tell you, it was not busy as it looked. There were a handful of tables that had already left but hasn't been cleaned off yet! That's why it was taking longer than it should've been. As you stand there and wait, you notice that the staff is slow. Tables that have been left for about 20/30 mins after customers leave.. I usually order my beef hot pot, which is number 4. The food itself is starting to feel like it's going downhill. The soup is extremely bland, I asked for flaming but it felt like mild. There isn't much meat, more clear noodles than anything to be honest. It just felt like there was a couple strands of meat on top for decorations. I don't know if it's the location or it might've been a bad day but I don't think I'll be coming back to this location. read more

Boiling Point - Taiwanese Near Me - San Jose, California

My mom, sister, and I visited on a Saturday after hiking and we were pleasantly surprised. We ordered the seafood and the beef bowls and split it between us three - all of us were absolutely stuffed so the portions are pretty big. I did also order a side of udon, and ate that as a side. We ordered medium spicy for both, and I think that was a decent level of spice for our taste. Loved how full and flavorful the bowls were, and the service was pretty good as well! read more

Boiling Point - Taiwanese Near Me - San Jose, California

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The food is really great here but they should clean the dusty sign so that the dust doesn't get in anyone's food... read more

Boiling Point - Dusty sign.. - Taiwanese Near Me - San Jose, California

There's always a long wait. I got the seafood and tofu and it was okay. Probably not something I would order again. My boyfriend got lamb and the soup for that one was good. Service was nice. read more

Boiling Point - Seafood and tofu - Taiwanese Near Me - San Jose, California

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It's pouring outside, it's cold and I'm hungry....this place is perfect. But get here for lunch when they open or you'll be waiting cuz while we got our food at 11:40am today, there's a line of ppl standing around waiting. Ordered the garlic pork belly. It's sliced pork belly sitting on a nice sauce. Very good flavor. Terrific for apps. He had the beef and I had the special for our hot pot. Each came with a bowl of rice. I ordered vermicelli noodles as I don't enjoy hot pot with rice. You also get free green or black tea per person. Nice and refreshing when your pot gets spicy hot. Great flavors. Plenty in each pot to enjoy. You have jars of sauces to mix the way you want and get as much as you want. More broth can be added to your hot pot towards the end if you want as well. Will be back. read more

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Even though I got mild it was still quite spicy!! I can handle spice but this still hit kinda. Very fast service and I love when they give you the digestive desert at the end. read more

Boiling Point - Beef mild - Taiwanese Near Me - San Jose, California

Perhaps it's my foodie OCD, but I feel strongly about foods that are best eaten in certain types of weather or conditions. Picture cold temperatures with raindrops falling down and almost instantly, my tummy will lead the way to a Vietnamese restaurant for a hot bowl of hearty pho. Or perhaps it's sweating balls outside and I want something cool, but with more sustenance than salad...konichiwa sushi! Hot point falls into this category of weather food and on a warm Saturday in San Jose, my dad completely missed the mark when he decided on this meal. Boiling Pot virgin here and man, I should have saved my V card for another hot pot chain. Bae and I split the seafood pot (plus instant noodles) while my pops opted for the veggie one (plus meatballs, I know...). Strangely, my dad's soup had more flavor than mine, but then again, my broth tasted like nothing so I think a glass of water with lemon would have been more sufficient. I counted two shrimp, two clams, two bites of vermicelli, two pieces of tofu, a small bunch of enoki mushrooms, and a few slices of pork. Each pot comes with a bowl of rice and your choice of an iced green or black tea. We had one of each and it was probably favorite part of the whole meal. Pops also ordered their herbal grass jelly dessert, which is actually made by an outside vendor. Texture-wise, it's smooth and slightly chewy, but didn't have a very distinct herbal taste. I had never mixed half & half in my grass jelly before so that was an interesting combination, but it helped to enhance the taste. BP, you get one point for the iced green tea and one point for supplying my dad with his new favorite dessert. The price, lack of flavor, and portions are some areas that could use improvement. Lesson learned: don't eat hot pot on a hot day! read more

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I have been a fan of Boiling Point since I love going to their location in Irvine, and was not disappointed when I came to this location. I had the beef hotpot which was great, and the food came out fast. The hotpot size is generous with their portions, especially with the price they start at. The amount of beef in the hotpot was a bit smaller than that of other locations. I ordered the spicy, which is an accurate assessment of the spice level, at least for me. The tea here is always good, but just a little sweet. I appreciate how fast the food here comes out, but the service was just alright. You will leave this restaurant full and not have to pay a pretty penny for it - relative to other hotpot places. read more

Boiling Point - Beef Hotpot - Taiwanese Near Me - San Jose, California

Boiling point has always been a go-to place to eat and the food is delicious! Unfortunately, the service and servers fail to accommodate us every time we visit. I usually put up with it due to the fact that i enjoy the food, but after tonight's visit i will not be returning. The hotpot tends to get hot and boils and we saw the server who had a red shirt on, wearing glasses with long hair help the table next to us and my boyfriend and i politely raised our hands and asked him if he was able to turn off ours too. He looked at us, and as he was about to grab his stove stopped and quickly looked away and dismissed our need for assistance. As if he was debating on helping us but didn't feel or had the urgency to check up on the customers. I understand that servers have their own duties and responsibilities (i am a server myself) but i have continuously noticed the lack of effort and hospitality whenever i visit and it's unfortunate that it becomes a habit for this team to act this way upon their guests. read more

I have mixed feeling about this place but what really swayed my 2 star review was the sanitation and cleanliness of the restaurant. First off, the food was pretty good. The broth was well seasoned and the sauces were tasty. Nothing wrong with the food here imo. Okay now onto the sanitation. When our waiter brought out our waters, both glasses were dirty and had somthing floating inside both our glasses. When we asked for a different glass of water, she brought us another glass. This 3rd glass had food residue stuck on the inside of the glass. As i looked at the glass, it appeared it may have been a piece of kim chi. So we decided to give up on asking for another glass of water. Second, as we were eating my wife saw one of the employees push two large bins of garbage from the back through the front of the restaurant to throw them away. When the bins were emptied, the staff brought them back in through the dining area to put them back in the back. The bins were dirty and were not clean. My wife didnt tell me this until we were done eating..if i had known this, we would have left sooner. BP, please correct this because your food is good but customers will not return or even come to your restaurant if this problem continues. read more

Boiling Point - Taiwanese Near Me - San Jose, California

I got the Taiwanese Spicy bowl and I didn't expect it to be as spicy as it was. I can handle a lot of spicy food and consider myself a spicy food enthusiast but the Taiwanese Spicy bowl wasn't very tasty. Every swallow of the broth felt chalky and powdery. It felt like I was swallowing chili powder each time I drank the broth. read more

Boiling Point - Taiwanese Spicy - Taiwanese Near Me - San Jose, California

great spot that satisfies my hotpot cravings. i always get the beef pot and since the new year they added 2x meat, which is so much meat, but can't complain about that. i wish the spicy level was more consistent. sometimes i'd get the medium spice and it's not spicy at all, but other times it's spicy. read more

If you're expecting this review to be due to the service or misleading spice levels then this ain't it. Food is 5/5, I always get the beef mild soup, they do advertise spice from none, mild, medium, or hot. Unfortunately if you're new and never heard of them they are known for having someone who is a spice king be the one base the ratings. A mild here would contest a medium at any other place, I go here often and I do hear people justifiedably surprised by the spice. It's not at this location but all the boiling point chains I've gone. read more

I absolutely love hot pot, and Boiling Point is one of my go-to spots! The lamb medium spicy is my favorite!! I've also tried the beef, house special, and tonkotsu miso - all delicious! The spicy cumin lamb is a good app to have on the side. I do appreciate the free teas during lunch! Their sauces are the best for dipping your meat and veggies in! I always mix the garlic bean paste, garlic soy sauce, and chili oil - yummm! I've eaten in the restaurant and gotten takeout (during COVID), and I find the quality to still be the same! read more

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Came here on my bday and got all these for free! Awesome service, food came quick and the servers were nice. Still gonna tip tho read more

Boiling Point - Soup and drink - Taiwanese Near Me - San Jose, California

I selected mild spicy but when I started eating it's very spicy and way above the spicy level I can really handle to enjoy the meal. I asked the waitress and the waitress said maybe the chef added spices more than usual. I am disappointed Because the spicy level made it not edible! Hopefully the waitress will report this and they will fix it. read more

Update on 11/19/20: The tables have been moved outside. There are 5 tables in total and heaters available. There was no wait last night. I was worried service was going to be terrible like everyone said but it actually wasn't. Our server was attentive and very kind. I initially thought $20 for dinner was a bit expensive but that's only $1 more than Tasty Pot. I also never realized how filling BP's hotpot is compared to Tasty Pot so you do get what you pay for. The bf and I were very satisfied with our dinner last night. read more

Boiling Point - Taiwanese Spicy - Taiwanese Near Me - San Jose, California

Was here on Easter Sunday with a group of 8, 3 adults and 5 kids. They were able to accommodate us without splitting tables. Sometimes they will split up the parties to get you in and out which is not a bad thing. The soups we ordered were the Japanese miso, seafood, and the Taiwanese spicy. The Japanese miso and Taiwanese spicy were on point and super flavorful. Not to mention loaded! A lot of meats, veggies, and noodles. Also the seasoned rice goes super well with the soups too. Will definitely come back again. Great food and service! read more

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One of my my favorite places to eat because their hot-pots are sooo good!! Before Covid I would come here almost every week! I've probably been here over 20 times. My favorite is the Korean Bean Paste Hotpot with the garlic pork belly on the side and a Hokkaido Milk tea. I also had gone vegetarian for a while and tried their Mushroom Veggie Hotpot and loved it as well! I highly recommend trying their hot-pots because I honestly can't get enough of it. They also offer free black/or green tea during lunch! Although the food never disappoints me, the service definitely does. The servers are definitely very attentive and helpful when you eat there, but are definitely not the friendliest or happiest looking workers either. Due to Covid, they are now only offering take out. When I called in to order, the girl who was on the phone had asked me in a rude tone ("What do you want.") I was always pretty unsatisfied with how the workers talked to me as a customer, but I'll always come back for the food haha. read more

Boiling Point - Korean Bean Paste - Taiwanese Near Me - San Jose, California

My boyfriend and I are frequent goers to Tasty Pot so we were excited to give similar places a try! The pots were delicious! However, they got our orders mixed up. We asked for pork but got lamb instead (which was still good). A lot of the utensils and pots were still dirty. Regardless of this, the food was still good and did its job in filling us up. The portions of meat to veggies were fair for the price. We recommend coming for lunch instead (especially for the free tea). read more

Boiling Point - Lamb pot - Taiwanese Near Me - San Jose, California

Last time I ordered from BP, didn't come with the sauce, but sauce is always the key for this restaurant. So today, I specifically wrote "sauce on the side " twice on this order. Guess what, still didn't come with sauce. Great service. And..... just found a shrimp tail in the lamb hotpot bowl. What is going on here!!!??? read more

Boiling Point - I wrote "sauce on the side" twice on one order. Guess what, still didn't get my sauce. Great service. - Taiwanese Near Me - San Jose, California

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