This place used to have good customer service. This location is constantly changing staff. In our last couple of visits we have received poor customer service. Once they serve your food they will never come to you to ask if you need anything else. I raised my hands múltiple times to ask for napkins and more broth, I don't know if they like to pretend like they don't see you because they never came to my table. I have to get up and ask for it and it also took them 6 minutes to come. It Is a super small restaurant and they weren't too busy. I don't think I'm coming back to this location again. The food is good but bad customer service makes me not wanting to come back again. read more

Boiling Point - #4 - Taiwanese Near Me - Artesia, California

My husband decided to take me here Me personally I didn't like it but he has in the past I ordered BEEF to me it really reminded me of fernet/ liquorice so I only was able to eat the meat and had to drench it in the sauces they had, Which were good. We also ordered the appetizer meat spicy tangy beef that was good! If I ever came back again I would probably just order that. Service was on point and food came fast. read more

Boiling Point - Beef - Taiwanese Near Me - Artesia, California

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My friend mentioned this place was close to her house and she tended to like it maybe a little more than Red Flame. She suggested we go here before we attended a BLACKPINK concert this past Sunday. It's in the same plaza with other food places. Depending on when you get there, you could find a spot without much issue or you might have to look around for a spot. We planned to meet more friends there around 4:30 PM and found a spot without much issue. Our friends put our names on the waitlist before we got there and we waited about 10-15 minutes before they seated us. (We noticed there were some available tables but I'm guessing the restaurant was very short-staffed.) Once seated, we actually had to flag down a waiter to take our order. He seemed a little nervous, but I sense it was because he was new. (He had a uniform shirt on with the word trainee across the front.) Similar to Red Flame, I ordered the beef hot pot. Food took maybe 7-9 minutes. My friend ordered a winter melon drink without ice and unfortunately had to have it fixed as it came with ice. Like Red Flame, the hot pot dishes come on their own stoves. Mine was very hot and eventually I had to have the flame extinguished early on, as the broth was starting to jump up and boil violently. (Some it hit my arm - thankfully it wasn't too hot to burn my arm yet.) The flavors were good though. Unfortunately, the dish didn't sit well with my stomach as I experienced nausea the next day. It's a shame since I liked the flavors a bit more than Red Flame. read more

Boiling Point - Beef hot pot medium spice with vermicelli. - Taiwanese Near Me - Artesia, California

Experience (2/5): I would seriously consider other Boiling Point locations before coming here. Sure, the wait at BP is always long, but the 1.5 hours here were purely due to operational inefficiency and one of the host's slowness/lack of urgency rather than actual customer demand. Before and while dining, there was always 2-4 tables open. At least there's a 99 Ranch in the same plaza so you can shop while you wait? Food (3/5): The new deal with extra meat and AYCE rice seems like a gimmick to be more competitive with similar restaurant concepts. I didn't feel like there was significantly more meat, and the meat quality seems to have gone down. The ingredients were also haphazardly chopped. Rice wasn't fully cooked but thankfully got replaced. The broth was great like always though. Old time milk tea at this location was not good- tastes like nondairy creamer. Service (2/5): The service is pretty inconsistent. Some people are working hard and on top of it, but others are just staring at their iPad and have no follow through or urgency towards requests. They are opening a new location in West Garden Grove, so maybe check that one out instead. read more

this review is for the new hot green pot! this pot is really yummy in my opinion. honestly this pot didnt have crazy numbing so it might be good for those who want to dip their toes in mala/peppercorny food. i'm happy boiling point added this because sometimes i get too tired of the beef pot read more

Boiling Point - #11 The Hot Green Hot Soup - Taiwanese Near Me - Artesia, California

I LOVE Boiling Point, it's been my favorite hotpot place for years now! I was very excited to hear about their new menu: double meat and AYCE rice and a medium drink. Comes out to be about $25-30 per person after tax and tip, and we were very full after eating. It definitely hit the spot! However, the wait sucks. We waited about 1.5hr for 2 people and came Sunday around 6pm. The wait is usually long, but I've usually been sat under an hour especially before 7pm. While eating, we noticed that multiple tables were left open or it took awhile to get bussed/cleaned. The line only grew longer and the service was slow. Personally think that there were enough servers and they were not understaffed, there was just no sense of urgency. They were kind, but I felt like we just had to keep asking for things. Closing out and running our cards took a very long time... Will I come back again? Yes, but probably earlier in the day and less hungry so I won't get hangry while waiting. My go-to is the curry spicy with rice and Hokkaido milk tea!! read more

Is a new menu I would like to try it but ....It's too much crispy and burn. Cannot eat it terrible. read more

Boiling Point - Beef Bowl - Taiwanese Near Me - Artesia, California

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boiling point is my go-to for a comforting, flavorful meal. i always get the taiwanese spicy hot soup -- if you love spice, this one's a must. it's got the perfect level of heat and the broth is so rich and addicting. the portion is solid and it always hits the spot. never disappoints. plus, they've got that iced black tea that's the perfect way to cool down after the spice. definitely recommend if you're a hot pot lover. read more

Boiling Point - Taiwanese Near Me - Artesia, California

super yummy, good quality meat, and diligent service even during busy hours. the place is quite small, so be prepared for at least a 25 minute wait if you're going at a busy time. great ambiance, and great selection of all you can eat sides. definitely go!! read more

Such a delicious hot pot restaurant. There are so many variety of options from lamb, beef, tofu, to seafood hot pots that you can choose from. Broths are so savory and refillable upon request. Your food basically is served boiling in front of you! (You can ask the servers to turn off the fire at any time or reignite it). Options come with things like mushrooms, cabbage, noodles, corn, etc depending on which option you choose (they are preselected based on your meat or nonmeat option). You can still request to add other items to your hot pot or ask to remove things. My favorite is the lamb. It is super savory and the meat is lean. (It does come with some blood gelatin so if that is not your thing, make sure to ask for it to not be added in). Came here with some friends and waited roughly 30 mins for a party of 4. Unfortunately there are no reservations and it's first come first serve (must sign in at the electronic kiosk upon arrival). It is totally worth the wait though! read more

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Craving for some hot pot in the area. Got my craving satisfied! I miss hot pot from boiling point! Feel nostalgic of food in 626. Service was good. You view menu from QR code that hangs from the bottom of the table. Good ambiance. Chairs need to be clean before new customers comes in but other than that. Great food and drinks. read more

Boiling Point - Milk Cream Curry - Taiwanese Near Me - Artesia, California

Boiling point is my all time favorite restaurant and I will always come back to eat here. I have been to many locations and always know what to typically expect. This is my review on the Cerritos location. Food 10/10. The food at BP will never disappoint. I always get a beef medium with rice and black tea. It's my tried and true go to. SO delicious Service 1/10. Out of every BP location I have been to, the service here is definitely the worst. Very inattentive and I see them chatting in the back quite often. LISTEN. I love eating here and I know BP can get very busy and understaffed which I can totally understand. But I have eaten here around lunch on a Tuesday where there's maybe 2 other customers eating and their service is still super slow. I would have to flag waiters down to give me the bill at least twice. My friend has gotten her card mixed with another customer before. Service needs to be improved on. Wait times honestly vary on when you plan on eating here. If you come on a weekend during dinner hours, prepare to wait at least an hour and a half. On weekdays, you can get seated instantly. read more

Boiling Point - Taiwanese Near Me - Artesia, California

Personally, I did not enjoy the experience of not being able to eat my food due to how hot my food was at this particular restaurant. They do offer small bowls on the side for you to be able to serve yourself, but the tables are tiny and the stove your food comes in takes most of the space at the tables. The portions served are small for those with a big appetite. I ordered curry and I asked for no spice, but it came served with mild hot sauce. The best thing I had was the collagen passion fruit jelly. This restaurant is not for big groups such as four people or more it seems. The facility is maintained clean. The ambience is loud. I don't think I'd come back here to this hot pot place, but you might like it if you're willing to give this restaurant a try. read more

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Drove all this way 30+ min before closing just for them to say they ran out of broth and closed the line early :/ I've been to other boiling points countless times over the last decade and have never had this happen, based on other reviews it isn't uncommon for them to 'run out' of ingredients sometimes hours before closing. just fyi read more

I NEVER write reviews. Poor service and food sucks. Kyla or Klya who was suppose to sit us down gave our table away and made us wait so we walked out. Literally told us we were next and gave the table to someone else. I say the food sucks because I tried it once and they did not have half their menu available. Idk, Kyla ruined the whole experience the second time. read more

Worst experience. Ordered four soups. Messed up an order. Ordered taiwanese soup and specified no pork blood. Instead, they put pork blood and did not put any pork in the soup. Called the restaurant and explained and the sever asked me "so what is your point". My point? That you guys messed up an order!! Extremely frustrating. I would like to support businesses during this hard time but def not somewhere they don't know what customer service is. I regret tipping them. read more

So they were empty because they just opened so we sat down and they asked us to move tables even though they still werent busy enough that we would've had to move when we left btw. Then took a while to take our order, then didn't even give us drinks when other people came in later and got drinks and food already and then finally they say they dont have mushroom veggie after waiting like half an hour and I cant get anything else there because i don't eat meat. And this is actually the second time something like this has happened we used to come all the time and they were fine. read more

First time checking out this location and so glad we did. It's the closest one to me. Sis and I came during an off hour so there was plenty of seating. Service was solid, and my food arrived in a good time. The house special is my go to and I always order it extra spicy. read more

The food is good, but I wager that this place is significantly making less than they can because of poorly managed customer traffic. There's always a line, but you'll often find 3-4 empty tables just there. It was about time to get seated, and I had to proactively go flag someone down to get seated. And it was as if I caught him by surprise. Then after confirming the code on my phone, it's like he gave in and let me sit in an empty seat--strange. After getting seated and having orders taken, 3 other servers consecutively asked if we had our order taken. This means that there are a lot of underutilized servers just taking orders, and not enough people seating customers and resolving payment. It took a while for someone to pick up the check and get it back. That's a lot of lost time for what is supposed to be a low margin high traffic retail business. This place isn't making the most of what they have, and as a customer, I'm always deterred from coming here because of the lines and negligence toward waiting customers. read more

Boiling Point - Lamb - Taiwanese Near Me - Artesia, California

First time trying this spot and I was highly impressed. Ordered the Beef Hot Pot and Milk Cream Curry. They give you a generous amount along with rice on the side. The broth on both were full of rich unique flavors and with a kick which I really liked. Way better than Ramen or Pho in my opinion lol Overall the food was delicious and fresh. Service was excellent even though they were busy and short staffed. Will definitely come back. read more

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Amazingly yummy and perfect serving os good for 2. Winter melon tea is my favorite perfect drink after devouring the hot pot. read more

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I'm honestly not sure how they have lower than 4 stars, their food is always good. wait isn't too bad, depends on the day. And servers are pretty attentive. read more

So we took my nephew here for his birthday, I had the following - cumin lamb as a appetizer - fermented tofu - Thai tomato The cumin lamb was solid and the fermented tofu was ok. The Thai tomato was awful. There was tons of meat but it was all chewy. The broth tasted like artificial lemon juice and was not very enjoyable. The worst part was it was a XL pot size so it was a lot of food and broth. And that wasn't even the worse part even tho I said it was the worst part. Here's the worst part. I shared my hot pot with a family member of mine since it was a lot. That night we both got violently sick. Like the runs. The service has always been inattentive at any boiling point you go to. But this was the first time I not only didn't enjoy the food but got sick. If you do choose to go don't order the Thai tomato. Thank you for choosing the time to read this. read more

Boiling Point - Thai Tomato - Taiwanese Near Me - Artesia, California

This is a great spot for a late dinner. I came here after climbing at movement around 10PM. Ample parking space and we were seated right away. I got the lamb hotpot solely because of the macros haha. Lamb here is good, doesn't taste too gamey. I usually get the lamb or beef soup because those two are the healthiest according to their nutrition guide. The smaller size is good for 1 person I think. Ambiance here is pretty good especially late at night. They have a little robot that helps deliver food. Will come back! read more

My place for comfort food. I eat at Boiling Point almost every week and the food is always consistent. I always get the beef hot soup in medium spicy level. I think this is the best one to get because it has a lot of variety in the soup and the flavor is amazing. Some people share one soup for two people but I always eat one by myself. If you come during their lunch hours you get a free black tea or green tea of your choice. read more

Boiling Point - Taiwanese Near Me - Artesia, California

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I always make it down to BP when I'm in town. There's always a wait whenever we get here so we check in and walks around. Food is good, service is fast, and standard ambiance. Pretty good overall and I always stock up on QQ jelly. read more

The food here is better than the other boiling point locations i've been to, but the service here is garbage. I ordered drinks there with my food and I had to ask multiple times where my drink was because by then I was nearing the end of my meal. My drinks didn't come out til the end of my meal. Not to mention that when I went they weren't even busy with empty tables and they didn't explain why they took forever with our drinks. This isn't the first time where the service is bad, another time I came in they told us to wait to be seated, which is fine, but there was no wait in front of us, fhere were tables already set up, it was just me and a friend, and they just kinda left us there until we asked again when we will be seated after waiting for like ten minutes. By then there were multiple people waiting and it just caused a huge rush of people in the store, when it could have been fixed if they just sat people as soon as they could instead of just waiting for everyone to come in and mass seat everyone. The servers also forget your order sometimes and you have to repeatedly ask them for them to give a single care about your meal. The ambiance is nice and chill tho and the food is decent but service again is garbage and the servers there need to do better. read more

Boiling Point - Taiwanese Near Me - Artesia, California

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Food is consistent. Lunch time is the best because you get an iced green tea drink and lunchtime prices- same portions for dinner. Service today was so bad! I wasn't greeted. I sat down and no one brought a menu. I had to look up the menu on yelp because I wanted to see the appetizers and drink options. I literally had to make eye contact with the girl standing at the register and stare directly at her for a good 5 seconds before she came to take my order. Then when she came over she just said you know what you want? Knowing that I don't have a menu nor anything to scan for a menu? Anyways. No offer of water either. I had to walk up again to her and ask for cups of water. There ambiance is less than desired. If you aren't sitting at a booth, the tables and the chairs are so close to the next stand alone table and the chairs are metal and extremely uncomfortable. The person next to me was so close and these soup boxes are hot! There's a chance of spillage so close to other tables. Alongside the tables are unstable. The person next to me complained about her shaky table as to not spill her soup. Anyways, wish for a better group of employees who are enthusiastic, proactive, and welcoming. You definitely will not get that vibe here. It's unfortunate and one of the reasons why I will no longer dine here often. read more

Boiling Point - Beef hot pot with a side of pork belly - Taiwanese Near Me - Artesia, California

my boyfriend and i come here all the time and it always hits the spot. We're here right now & they're a bit understaffed today but still giving a 5 star because everyone is working so hard, giving my flowers to the team food was great as always and best playlists always playing read more

The Taiwanese spicy is surprisingly good. It was good spicy. Definitely order this if you love spicy food. Service was ok. We came right after it opened so we got seated pretty fast. It was definitely a good pick me up. They also give you free drinks, part of their lunch special. I would comeback again. read more

Boiling Point - Beef - Taiwanese Near Me - Artesia, California

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This is my comfort food!!! So so good and sadly, can't come here often cause they put SO much MSG... but still it tastes amazing. I always get the beef hot pot. You can never go wrong with it. It has a large assortment of vegetables! They get very busy during the weekends at typical lunch and dinner times, but if you show up 30 minutes earlier, you will beat the traffic entirely!! Highly recommend dining in and not getting take out. It doesn't taste as good read more

Boiling Point - Inside is huge! Plenty of tables - Taiwanese Near Me - Artesia, California

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This is my first time at this location and I would have to say I really like their protocol and how they service and handle things here! I came with my girlfriends on a weeknight and luckily we got there around 545pm so there was not much of a wait. They only allow a total of 6 parties inside due to social distancing, so the wait can be long if you come during busy times. I really like how many restaurants improved the quality of their packaging and materials because of covid... They serve the sauce in plastic containers now and only bring it to you after you order. Everything is much cleaner! Also when you ask for additional broth, they come with a bowl and will pour it in the bowl for you. They don't pour it directly onto your pot anymore. In addition, if you're weird like me and like intestine, I would recommend you order it. Specially now, they cook the intestine before serve it to you. Normally, they serve it on a plate cold in the past for you. This time, not sure if it's just this location or it's one of their new protocol, the intestine comes steaming hot on a plate as a side order. Overall I would definitely come back to this place. However, do expect long wait if you don't come for early lunch or dinner! read more

Boiling Point - Seafood and Tofu (no I rearranged the shrimps lol) - Taiwanese Near Me - Artesia, California

Ordered online 2 beef hotpots from the boiling point website and when my partner went to go pick it up they said they ran out of beef when it was not true. Then they said they were not allowing beef for take out. I just checked the website again and that option is still available. Terrible. Boiling point really went downhill. read more

We went on a Sunday morning and there was already a line before they opened, but we still got seated right away. Their indoor dining set-up is reasonably spaced out. The experience didn't feel that different compared to pre-COVID times. There were a few small differences like having to ask for sauces and using an app to look at the menu, but nothing that stuck out to us. The Taiwanese Spicy and fermented tofu appetizer are still bomb! I live closer to a different location, but we prefer to go to this one because the service and food are almost always great. We were checked up on consistently and promptly helped. We came here because I had a 10$ off birthday coupon from the rewards program, but we'll probably be back soon! read more

Went here with a friend and it was very good! They were a little backed up on orders so we had to wait a bit, however the servers are so accommodating. They were able to move us to a warmer area. Not to mention they walked around refilled our broths and water without us asking. The only reason I gave them 4 stars is because I felt like the wait was a little too long when it wasn't busy. They could've sat us down and told us the reason for the wait rather than had us stand around. We could've looked at the menu and drinks in the meantime read more

Boiling Point - Miso hot pot - Taiwanese Near Me - Artesia, California

I'm not sure why but it seems like service at every single boiling point is bad. It's hit and miss when they take your order - either they come right as you sit down or they don't come by for 20 minutes. If you want water, more napkins, need a refill of the broth or whatever, it's almost impossible to get a waiter to come by, or frequently they forget. At this particular location I would say the service is the worst. It's like they are headless chickens running around. I think it has to do with the fact each waiter is taking care of the entire restaurant and they don't have a dedicated area to monitor. BP recently increased prices by a few months back, but they also increased portion sizes and had unlimited rice. At the Valley View location, I got a massive serving, to the point I couldn't finish it and had to take some home. This one in ARtesia was decidedly smaller and barely had any of the glass noodles that come with the hot pot. The flavor was also bland. Also, asked for a mild soup but definitely had a kick to it Overall I really like boiling point the brand. Given how expensive things are becoming all over the place, this is by no means cheap but i think it's good bang for the buck. However, I would not go go this location unless I really had to. Poor service and food here is not as good as other locations. read more

This place can seriously be my second home because I come here at least once a week. I order my usual beef with no noodles and extra beef on the side. I'm big on soup so this individual hot pot style goodness hits my soul, every damn time. Can be a bit pricey for this meal. Overall, a good place to get your hot pot fix considering there's many different options and spice levels to your likings. Ambiance is clean and cozy, music on point for my taste. The workers are attentive to each table and guest.. which I appreciate. read more

Boiling Point - Taiwanese Near Me - Artesia, California

Food: - Beef Bowl: sweet, toasted ground beef over warm rice. Wouldn't recommend this because 1.) the ground beef was really toasted at some point i thought i was eating rocks or if I'm biting pieces of my teeth, 2.) it's like a candied ground beef and you would think it would be somewhat savory because of its color maybe from soy sauce? 3.) it was served cold which is not ideal because eating felt like eating butter at one point even if it was served over warm rice. - Korean hot soup: could easily feed 2-3 people. The soup base was very tasty, and the lowest spice level for this was mild. Served over flame, which was convenient when keeping the food warm. I feel like the bowl they serve this in be a lot bigger to ensure that all the ingredients fit in and it wouldn't be a struggle to mix them all in with the soup. - pork belly: honestly the best item they have in the menu. The only downside about this is that it served cold. Service: - the only reason I rate them 2 stars is because of the service. The staff were friendly and respectful, but the system they run is not efficient at all. - the servers were all over the place. A server taking orders one minute would be sitting people down another minute, and then cleaning tables another minute. Although the staffs are well-rounded, the customers are left hanging. Our soup burned because we couldn't track down our server, let alone any server, to put out the flame. We had ordered two more items later on and received only one of them not at least 15 mins later. Ambiance: - seems packed and loud because of all the customers, but it was pretty calm and quiet inside. Plenty of space to move around, but for someone's first time in the restaurant, it could be quite confusing. There's some type of cash register in the very front of the restaurant, which I'm not technically sure what it is for. Checking in was the most confusing part as well, not just for the customers but also for the staff. There's an iPad app right when you enter but serves no purpose. There's a clipboard with a chart/tabling looking paper with "soup record" on it. This was the sign in sheet. We were so confused, we asked a staff how we were supposed to sign in and she said "I'm not sure, let mme ask". She never came back so we just wrote out name. We waited outside and were called in after 20 mins. One server calling in the guests is so timid, you would barely hear your name being called. read more

Love boiling point & their tea. The lunch special includes a free sweet black or green tea, both of which are delicious. Boiling point's pre made bowls with delicious add one make this one of my favorite hot pot shops if not one of my most favorite restaurants. read more

I love the food at boiling point. I always get flaming spicy each time. I switch up getting beef or lamb. The food is always on point. However, the service is not the best. The workers are busy talking to each other. You have to wave them down to get them to notice you. read more